there was no breakfast. kitchen was closed.

told me their were no security cameras in the parking lot when i asked about a large sign saying lock and remove

needs to have a continental breakfast, it was to expensive to feed kids there

i usually call to make sure the pool is opened because we travel with younger kids but we booked it last minute

bar and pool area were shut down

it was an okey to go bag, kitchen closed due to covid-19.

room and pool

kids running up and down the hall and yelling past 11 pm

better than average free breakfast

breakfast was fine considering the restrictions

a kitchen in room

good location. love having a kitchen. helpful staff. great price/value.

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

love the kitchenettes in rooms

spacious rooms with kitchenette

loved the landscaping and loved our room had a full kitchen

very clean rooms and pet friendly

no laundry room. they were offering their staff to wash guest clothes and priced 25.00 a load.

wifi was very slow, could use some updating

clean rooms and bathrooms staff very friendly and helpful pet friendly;i travel with my pet always;so wouldn't

the pool picture on the website shows a spa right beside and there was actually no spa at all there, it was

breakfast workers could have been a little friendlier and have kept the area a little more tidy

those kids ran up and down the halls all hours of the night,even after several quests complained

the kids had a great time

breakfast (protein bar, juice, muffin) gym closed, room not vacuumed, food crumbs on floor, charged $3 for small

amazing, i can't explain that ppl have to go enjoy, what you like it all especially the equipped kitchen

is an extended stay hotel with separate living and sleeping, kitchen and work areas

our room was very quiet. i really liked the big shower,and the kitchen was nice.

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

having a full kitchen, bathroom was huge especially the shower, location was good

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

liker the mini kitchen

were vary large (i did not expect kitchen

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

also free wifi was very slow

attentive staff, gym accessible.

no pool, no gym, no laundry, even the

but after checking in we were told the amenities we were expecting- pool, laundry and work-out room, were not

the workers at the bar were wonderful, too

i was under the assumption that when it s says a kitchenette that mean an small workable kitchen, i had a

go to city kitchen right there

the big island, kitchen everything.

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

it s close to restaurants and has access to la fitness gym.

one poor kitchen lady is all i saw trying to keep up with the amount of people coming in to eat

also loved that there was a mini kitchen/microwave area

i came down to desk late in evening to get some salt for my sons gums( bleeding) she went into kitchen and came

to the shop to the bars were the only nice thing about this place, and the keurig in the half-kitchen

the one kitchen staff was wonderful

the only downfall is there was no oven in the kitchen.

i love the small kitchen

it was a one bedroom with full kitchen. that was great!

room was very big & like the kitchen area.

full sized refrigerator and small kitchenette in king suite

the in-room kitchen was well-stocked and had a full-sized fridge/freezer

king room was over my expectation, it has fully functional kitchen, a very roomy working space, super nice and

size was perfect, loved the kitchenette

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

awesome room, great bathroom, comfortable, mini-kitchen was great, lots of room, fold-out sofa was comfortable

the kitchen closed at 10pm

kitchen operation was grossly understaffed; waitstaff in morning was incompetent- did not have

also since the kitchen there was closed on christmas in the afternoon we asked if they knew where we could find

not enough business i guess to maintain a fully staffed kitchen

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

we got back at 930 and was told the kitchen was closed we couldn t even get any desserts

kitchen staff took forever to get beverages then brought us food 45 minutes later without

15pm, the kitchen was already closed

like it took forever to have breakfast (over an hour) not sure if the kitchen was backed up with room service

kitchen closed after our event & the breakfast was almost unedible the next morning

location, the kitchen and a decent view. the staff i cannot say enough about them!!

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been

my suite was incredibly spacious with a lovely kitchen, a kitchen table and a desk, a very comfy sofa and bed

and also liked the fact that there were kitchen and laundry in the room

we loved having a kitchen to cook breakfast every day

long time to get car from valet, needs another bar or restaurant perhaps!

i got a steak from room service that was not cooked properly

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

way room service was served

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

coming back after the baseball game and kitchen was closed

convenient and in a gorgeous building with great views from the sky-lobby (25th floor) and the kitchen staff

in kitchenette didn't work

also the small kitchenette in the room, had a microwave, fridge, sink, coffee maker but no cutlery or crockery

the chef and staff for the kitchen are always sweet, warm, and helpful

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

the tv worked great, the wifi

front desk staff was great, love the hotel style and the upper lobby and bar layout

decor, lobby bar view

size of room with kitchen. public parking right next to hotel entrance.

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

rooms with kitchen and spacious bathroom and living room area

tv was great kitchen was well stocked all very very

was perfect, with a small kitchenette and separate shower and sink rooms

bigger fridge please kitchen?

basic room without kitchenette. small exercise room

the kitchen staff kept it neat and clean and everything stocked in a timely manner

we did not use the pool or fitness facilities but they looked great

good breakfast

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

spa was top notch

the yoga and gym room is on the 3rd, bar is on the 2nd

the room also did not have free wifi

free wifi

not much of a kitchen unless you want burgers

amazing kitchen staff; super friendly

pool not open and no breakfast bar due to covid-19

parking space

the pool was out of service. so that was disappointing for my kids.

breakfast area was very messy and kitchen service was very slow as only one person was working

the pool and breakfast

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

upset could use pool monday night because somebody had thrown up in it.

some of the staff was very illiterate about the wifi

to me, he told me my king room wasn't available, it was being renovated(i like to get rooms with kitchenettes

clean at all; no kitchen; breakfast was disappointing (given in a bag

+ they have free breakfast and coffeemaker in the room. + the room had a small kitchen.

breakfast could had been bacon, cereal, bagels, and pancakes

overall everything was okay especially the pool and the friendly staff

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

comfortable nice and clean with a little kitchenette

as the dishwasher smelled bad as well and wasn t provided any cleaning supplies as far as the kitchen area

close to pnc park. comfortable beds, couch. like the kitchenette. plenty of closet space.

comfortable and large room with a mini fridge and semi-kitchen

carpet in our room is tearing up by kitchen area

the space, the kitchen that was supplied with kitchen items, the washer and dryer on our floor, the cleanliness

we were very excited about the price and the full-size kitchen was an added bonus

location to pnc park...kitchen with stove top and fridge was great to have.

kitchenette

kitchen in the room

full kitchen bed and bath

kitchen

the kitchen

rooms kitchen in large apartment like refrigerator smells clean complementary breakfast for on the go

the kitchen staff did a great job providing for everyone

the weekend kitchen staff, supurb

upgrade to a king suite with kitchen and living area

i liked lovely cleaning lady, and old kitchen staff.

our stay, we didn t have any eggs and sausage because the oven in the kitchen was broken

room windows were very breezy, when we turned the heat on it smelled like urine, there was a kitchenette with

a separate kitchenette area. microwave and mini fridge in the room

i loved the small kitchen/office area

breakfast cold, no business work center, small kitchenette area

loved walking to a little living room space with a long couch, a kitchen area (sink, long counter, and mini

kitchenette sink dripped, lobby seemed excessively cold.

front desk, house keeping and kitchen staff were very friendly

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

room was large. kitchenette big plus. breakfast plus. staff friendly.

kitchen worker screaming at guest to clean up behind themselves she was very rude

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud

kitchen sized fridge

the kitchen in the room

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like

the kitchens were not stocked with kitchen needs. plates, utensils etc.

cozy and good breakfast; did not like yogurt they provide

nice breakfast selection

not a real breakfast, furniture could be updated but besides that excellent stay.

we wish there was laundry facilities available for the guests.

staff, location, breakfast, parking

our room was was great and we loved the kitchen and refrigerator available to store food

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

rooms were new and well laid out. full kitchen plus table for 4 in our room.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

we arrived for hockey tournament it would have been nice if there was a hot tub vs just a pool

room i stayed in was near the kitchen and very early in the morning there was noise that woke me up very early

room i was in absorbed all the banging in the kitchen and lounge

breakfast was amazing they could serve more than eggs daily and sausage but all in all it was

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

kids loved the pool and it was a nice area

the kitchen door was open and it didn t look clean

the breakfast was good. the kitchen staff were nice and helpful. prompt to replenish the food.

kitchen didn't seem like something we'd want to use

hot breakfast included

great gym

clean, room was big and comfortable, quiet, nice kitchen area.

nice size rooms , and the bar /kitchen stays open until 2am

breakfast was awesome

scam about having to pay for parking

say they are pet friendly and charge a hefty amount for cleaning