kitchen staff were courteous

wifi not given at the time of check and was not in the room

the hotel was not offering room service or daily cleaning at this time

easy parking, good breakfasts, polite from check in to housekeeping.

close to the airport. easy bus pick up to the airport. nice breakfast.

kitchen, it was wonderful

love this hotel because it has a kitchen with stove

room layout, kitchen pool

the lady in the kitchen is the best

i love the room with the kitchen and the dishes. the bed was extremely comfortable .

the pool was also at capacity or beyond all weekend

the pool was gross

airport shuttle is a huge plus

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

the temperature of the pool

pool area was relaxing-would have loved a hot tub

had a nice bar and dinning area

cleaning towelettes in gym (they were dried out)

i love the bar and restaurant

want the kids to swim but they want 50 dollars

it had a working kitchen with a fridge.

liked the kitchen in the studio, just wish the appliances like plates and pots were in room but they were

and it wasn't no oven with kitchen just stove top an microwaemail an no jacuzzi

very large room with a full kitchen. very quiet room. close to the airport.

the kitchenette and laundry

could feel the bed frame through the mattress, there was no hot water, and i was not given the wifi password

very weak wifi

called earlier to see if we could check in a little earlier since we had been traveling with kids and we were

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our

shuttles

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

comfortable and clean rooms starbuck next door smoking rooms available

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

think this is an issue between booking and the motel but we got stuck with a smoking room and we are not smokers

wifi was poor it had a weak signal and disconnected often

they didn t have a non-smoking room, we have to choose that one smell less

it was a smoking room

we got a no smoking room but the room smelled at smoke

the room stinks from smoking, and the bad was not very comfortable

room was smoky when i asked for non smoking

coke machine don't work horrible wifi not enough hot water

wasn't very clean (holes in walls, baseboards coming off, pet food found behind dresser) and the location wasn

wifi - not secure and didn t always work. vending machine didn t work trash not emptied

there were used condoms and syringes in the back parking

people doing drugs, drinking and amoking in parking and hallways

not even coffee early in the morning in the lobby , empty, then a cup brought from kitchen, but no milk available

breakfast service was slow and the kitchen messed up the order twice

location. really good gym.

no children’s teams or partying kids

never ordered room service because again never picked up

tap in kitchenette no free bottle water slow wifi misunderstanding with cleaning regime resulting in no

i told the hotel staff and their only comment is that they will comment the kitchen staff to do something

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for

close to rate field. very clean and great breakfast!

plenty of breakfast options for

super happy it had a small kitchen area to cook a meal

the room had a high ceiling and a kitchen, so it was very comfortable.

on top of that, our king studio suite was wonderful - comfy bed, small sitting area with huge tv, kitchen with

lovely spacious room. i liked the kitchen very much.

room was fantastic, it had all you needed, a kitchen, a place to study/work, high ceiling and a gorgeous view

the staff at the front desk didn't make me feel welcomed. the kitchen staff was very helpful.

location for my purpose of being there. didn’t use kitchen had no need to.

the only room for seating was the desk chair and a padded kitchen type chair

roku tv was available for my kids.

i would have liked more lighting in the back area of the parking lot.

clean stylish interior. the full size kitchen appliances.

also, no crockery or cutlery was provided to go along with the kitchen facilities in the room

also, there was someone literally changing their pants in the 'kitchen' area

snack options in the lobby should by provided (no kitchen or vending machines)

neighborhood was nice, and loved i could bring my pet.

room, washrooms, kitchen table all were excellent

very clean and spacious with mini kitchen and comfy beds.

special thanks to ashley at the kitchen

kitchen, breakfast and pool

kitchen area was very nice

wish the they utilized kitchen to make snacks and sandwiches available for lunch and dinner.

we spoke to a very nice lady from the kitchen named rosemary

also chen from the kitchen was amazing

nice gym, good breakfast, nice pool (i did not use it but seems nice)

was kind of disappointed with the room service

the kitchenette should be sure to have the proper amount of kitchen essentials (plates, forks, knives,

appointed room with small kitchen and fridge so breakfast could be taken without a short, but often rainy,

the bed was very comfortable and the space in the room was nice with a kitchenette available

very nice room and bed. loved 2 closets and kitchen

large suite with appropriate furniture and kitchen equipment. excellent bed. extremely clean.

of communication btw the kitchen and the reception, terrible check in and check out process with an attitude

service the first evening and it looked like it came from a convenience store instead of your kitchen

the room service speed was excellent

room service

is an upscale hotel - it was weird that that they charge extra for wifi in the room- but if you sign up for

thing i didn't like was the fact that all restaurants and room service is closed because of covid, so had to

gabriel at the arc bar was amazing

we stayed there for 3 consecutive days with my wife and 2 kids

the pool was cold! even for the kids. please increase the temperature.

roaming halls harasses my kids (9 years old) when they went to get ice and escorted them back to the room

the living area and kitchen were spacious and comfortable

was modern and clean. street parking was great right in front.

not to mention there is no free parking near or in front of the property

as we turned onto the street to go to the parking area a man stood less than five feet in front of vehicle and

i pulled my truck down a side street to see if there was secure parking and 2 men began walking toward my

homeless all around the hotel. lazy kitchen staff.

the young lady who was there in the breakfast area was very kind

wifi was useless, too slow to even surf the web forget about streaming netflix

would have liked some cocktails and room

i really enjoyed the fact that the restaurant was free for kids under 12 and the buffet food was pretty good

kitchen floor in our room was not mopped properly

the room, the kitchenette/lounge suite and bathroom were very spacious

the king suite had a pullout couch/bed and kitchenette for price of a regular room

i think it was quite clean though i would have appreciated a small pack of lysol wipes for the kitchen surfaces

hotel close to transport to the loop, quiet at night, with a very comfortable bed and useful kitchenette

friendly staff, delicious breakfast, beautiful rooms, a whole kitchen in the room!

bed was so comfortable. room was spacious. loved the kitchen amenities and the refrigerator

room was very clean and cozy, loved that the kitchen was stocked with dishes, silverware, and a pan for cooking

provide kitchen cleanest room and comfortable bed

lots of space and the kitchenette was great, especially in the morning with 3 kids

nice kitchenette for families. good breakfast.

kitchen fridge not cold and light not working

dirty, there was some chocolate/poop on the wall in the bathroom and boogers on the wall in the kitchenette area

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

the children were free to run about the facilities and would stall elevators, try to pet dogs, yell at each

clean, comfortable, friendly staff fabulous gym!!

kids loved the breakfast

it's a lot easier with kids to be able to just leave the keys in the room than stand in line

cleanliness and breakfast

was great kitchenette were very nice hotel location perfect my only complaint is not the hotel its humans

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

kitchen was wonderful

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel

i like the kitchen necessities available, it makes my trip smoother

it was also nice to have a full kitchen setup including refrigerator and microwave

having a kitchen for our family was a huge plus

kitchen in the rooms

hotel is located on jefferson and the hotel has very large rooms with full kitchen facilities, large bathroom

it was nice to have a kitchen too

to have little kitchen in room

large room on 10th floor with 2 double beds and a good tv, small kitchen area with sink, fridge, microwave and

the room was probably a bit dated but very big with a small kitchen area with tea/coffee machine, sink, fridge

large room with kitchen.

was spacious, with a little kitchen area, wifi was very good, elevators were quick, beds