trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

breakfast is excellent for such a small hotel

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

breakfast and personnel communication

quit, huge rooms, great service, golf, swimming pool

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

the pool, hot tub and bed were nice. staff were friendly

property is beautiful; gardens, pool, temazcal, rooms, terraces.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

the pool and the temazcal

property and design that mimic nature, the pool was gorgeous

we loved the sauna experience and pool time

right from my wife's purse while we were at the pool

the staff, premises, pool, food, very good place

the location is kind of far from the center city, the water of the pool was cold.

restaurant atention deficient pool cleanliness deficient pool area service deficient

the spa and massages are great

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

spa services are

very bare bones for price. pool has no circulation system.

not adults only hotel, the were infants guests

poor wifi signal, and restaurant menu should have more option

attention was great all around from staff to the continenta breakfast , it's really a total retreat

the room was wonderful but small things could have been improved such as, a wifi code upon arrival, being made

the breakfast was great! the hotel is beautiful and the service was amazing too.

spa is wonderful, food is great, staff is amazing!

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

premises were very clean, as was the pool

could not connect to wifi in our room

place, the restaurant next to the pool, quiet, clean

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

low wifi signal kind of expensive

the pool was nice, although a little dirty. the double beds were comfortable.

the room service was very slow, and the pool doesn't have warm water it's all cold

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

the pool the parking the view of el tepozteco

the room service was very slow, and the pool doesn't have warm water it's all cold

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

stay was good, the breakfast was very good, the rooms were comfortable and the center of tepoztlan is very close

pool wasn't very clean

pool, gardening, breakfast and staff.

location, breakfast, room