hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the bar and bar service was great

premises were very clean, as was the pool

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

spa is wonderful, food is great, staff is amazing!

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed

pool area was very relaxing

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

pool is not open until 10, and the advice said that they have a bar in the pool, but that's not true

hotel parking on unpaved and raw areas at the back

no bar service so you can't even get a beer at the pool

great location, comfortable beds, nice pool area. staff was very friendly

the breakfast was amazing, the staff was kind and very attentive as well as supper friendly

pool, location, clean.

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

i'll recommend to warm up the pool.

the spa bath worked well but there was no hot water in the shower

wifi not great, but who needs it when you want diconnect

i was kindly loaned by the reception a portable wifi modem

the daily breakfast over looking the town and the mountains is unbelievable

performance of wifi network, very loud neighbourhood during the weekend.

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

there aren t elevators and wifi is weak sometimes.

there's a parking lot next door which starts playing music fairly loud very early in the morning

tight parking, balcony door didn't work, no elevator

rooms were set up to include a kitchen but didn t

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

i try to watch tv but the wifi was not working

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

the room service was very slow, and the pool doesn't have warm water it's all cold

the pool the parking the view of el tepozteco

wifi was a disaster. we couldn t work at all. lots of issues and not resolution.

the spa is all what you want it to be, the pools super relaxing

the pool bar the staff took way too long, it took at least 30 minutes for them to bring us our drinks there

internet connection is not good in the pool area.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

gym is very simple and is not in great shape

excellent service, nice place. great swimming pool, good breakfast.

loved the big size of the bedroom with the view to the swimming pool

the pool and giant hot tub are very refreshing and clean (and well heated)

calmness of the property, excellent music selection for the pool area, they even have a donkey pet named filemon

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

the staff, premises, pool, food, very good place

right from my wife's purse while we were at the pool

the pool and the temazcal

sorry we did not have breakfast. we left earlier

property is beautiful; gardens, pool, temazcal, rooms, terraces.

nice garden and pool, friendly and helpful staff

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

pool not heated

very bare bones for price. pool has no circulation system.

pool was too cold

restaurant atention deficient pool cleanliness deficient pool area service deficient

spa services are

the spa and massages are great

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

breakfast was good, room was clean.

the wifi maybe wasn't the best in all areas, but this is really not that important at the end

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

no wifi

water in outdoor pool is too hot

cold pool

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

the wifi was good, but some days it would disconnect and you'd have to re-enter the

the restaurant is excellent; nice staff very hot weather so the pool is great

i was working remote and had to go to the pool area for a signal

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet