hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the bar and bar service was great

premises were very clean, as was the pool

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

spa is wonderful, food is great, staff is amazing!

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed

pool area was very relaxing

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

pool is not open until 10, and the advice said that they have a bar in the pool, but that's not true

hotel parking on unpaved and raw areas at the back

no bar service so you can't even get a beer at the pool

great location, comfortable beds, nice pool area. staff was very friendly

the breakfast was amazing, the staff was kind and very attentive as well as supper friendly

pool, location, clean.

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

i'll recommend to warm up the pool.

the spa bath worked well but there was no hot water in the shower

wifi not great, but who needs it when you want diconnect

i was kindly loaned by the reception a portable wifi modem

the daily breakfast over looking the town and the mountains is unbelievable

performance of wifi network, very loud neighbourhood during the weekend.

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

the pool the parking the view of el tepozteco

that the hotel is divided in 2 buildings. the best facilities are where the pool is.

the room service was very slow, and the pool doesn't have warm water it's all cold

the room service was very slow, and the pool doesn't have warm water it's all cold

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

pool wasn t as clean as i expected and the room we stayed in was very very hot, even at night and

the room was wonderful but small things could have been improved such as, a wifi code upon arrival, being made

attention was great all around from staff to the continenta breakfast , it's really a total retreat

good breakfast

breakfast was good and overall we liked the restaurant

the rooms that looked onto the pool

location mostly; warm pool

the bar and restaurant were awesome

the bar is well equipted and very busy

monica and danny were wonderful hosts. great location. very nice pool, bar, restaurant area.

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

we loved the sauna experience and pool time

the staff, premises, pool, food, very good place

common areas were great, pool, restaurant

right from my wife's purse while we were at the pool

sorry we did not have breakfast. we left earlier

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

pool not heated

nice garden and pool, friendly and helpful staff

very bare bones for price. pool has no circulation system.

spa was excellent good location staff services good

small pool, not enough pool furniture

restaurant atention deficient pool cleanliness deficient pool area service deficient

spa services are

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

rooms are clean and cosy. the breakfast is really good.

liked the garden and the location and the breakfast

liked that the place is inside a secured area and that there was parking

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

also the pool was nice, breakfast amazing and the room was very clean

cold pool

no wifi

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

the wifi was good, but some days it would disconnect and you'd have to re-enter the

wifi was not always very stable

had no pressure, sometimes had problems connecting to the wifi, traffic jammed on av

we had issues with the wifi in the room

the restaurant is excellent; nice staff very hot weather so the pool is great