the pool, hot tub and bed were nice. staff were friendly

premises, gardens, pool and people... amazing! thanks to homero for his help!

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

cold pool

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

property is beautiful; gardens, pool, temazcal, rooms, terraces.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

the spa and massages are great

there is no wifi

spa services are

restaurant atention deficient pool cleanliness deficient pool area service deficient

property and design that mimic nature, the pool was gorgeous

the staff, premises, pool, food, very good place

common areas were great, pool, restaurant

the pool and the temazcal

we loved the sauna experience and pool time

very bare bones for price. pool has no circulation system.

not adults only hotel, the were infants guests

poor wifi signal, and restaurant menu should have more option

attention was great all around from staff to the continenta breakfast , it's really a total retreat

the room was wonderful but small things could have been improved such as, a wifi code upon arrival, being made

the breakfast was great! the hotel is beautiful and the service was amazing too.

spa is wonderful, food is great, staff is amazing!

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

the pool was just right for this canadian after my hike up the mountain and back my family

pool was a bit too dirty

premises were very clean, as was the pool

could not connect to wifi in our room

place, the restaurant next to the pool, quiet, clean

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed