fact that there was no indoor pool

room,staff,laundry facility,location. i would stay here again.

property upon arrival, plenty of parking

staff was so nice & friendly and i absolutely loved edmund who worked bar at night

breakfast, clean, nice area

the room was exactly what we needed and my kids even commented on how

major restaurant was within walking distance other than the bar inside the hotel

i was in the fitness room until after 10, so i missed it

pool was closed

all towels were not available daily food prices to expensive and there was no bar or food at night

spa and pool and beach under renovation

breakfast buffet was a little chaotic with various items illogically placed and therefore difficult

some of the staff didn't act nice at the breakfast!!

also the pool girls had universal lazy attitude as compared to the

00 for a family of 4 (2 adults and 2 kids) in a ballroom was an absolute waste of money

room service was a little slow and not everything like coffee was on the menu

for new years and i was just disappointed with the dark room and the lack of loungers at the pool

room service took 90 minutes because the girl forgot the order, didn t get the room i booked not

pool was exceedingly small and with few lounge chairs so it was impossible to find one available

i had them decorated the room for a romantic night with my girlfriend with rose petals and i had dinner in the

great location, very clean rooms, perfect pool, friendly staff

location , lobby / bar set up is exceptional very palm beachy vibe , it s luxurious and comfortable the

there was no room service menu in the room

the gym was closed one day during our stay

if you have kids this is definitely not a family hotel

need more training especially customer service, staff standing/ sitting around on their phones, bar staff don

spa amenities were probably the best i ve experienced

was phenomenal, specifically edgar at the pool

gym and wellness facilities were superb and spotless

the beach had pristine water and well kempt amenities, pool a bit crowded

bartenders at restaurant, tiki, and family pool were all awesome!

beach chair/ umbrella, small adult swimming pool/ not enough chairs room hot tub not updated, kitchen sink faucet

self parking , a la cart beach chair/ umbrella, small adult swimming pool/ not enough chairs room hot tub not

crowded poolside/ pool.

pool area is great

just put the pool towels outside

nice feeling entering lobby, room, pool area, gym, breakfast.

laundry prices really helps in getting clothes done staff great

now water pressure , and room service breakfast was horrible

the pool.

and the breakfast plentiful as was the kitchen

breakfast, big rooms, great and friendly staff, good wifi

grab and go breakfast was made to order

wifi would hardly ever connect and when it did it was super slow

really, super cute place and having the kitchen was important to me

the hardest part was having to walk so far from the condo to the main elevators and parking space

also was bummed that hot tub was under construction since i book my airbnbs usually with a gym, pool, and hot

good location. easy access. free parking. clean room and facility