i didn t like the outside pool area was filled with bird droppings

no room service.

club benefits should have been explained. laundry facilities had broken door, not accessible

the only thing missing was the lack of the shuttle service due to covid i am sure.

the price room service would be nice and when you order food why can't they bring it to the room door with

crowded poolside/ pool.

good location , staff are friendly room hot tub not updated, kitchen faucet need replacing..

bedroom two bath condo was a spacious side ocean view that was beautifully updated with a full kitchen, living

i felt like the pools were in need of an update, the outdoor lounge chairs needed an upgrade, and in the cooler

larger pool needed new plaster job and water was cold for us we didn t get in at all

was phenomenal, specifically edgar at the pool

spa amenities were probably the best i ve experienced

gym and wellness facilities were superb and spotless

need more training especially customer service, staff standing/ sitting around on their phones, bar staff don

of the rooms, kitchen has everything needed for extended stay

i was disappointed with the gym

yes, why don't they have cookies everyday for the kids and guests

large room with a full kitchen was very convinient

fumes from laundry

being able to use the steam room without a spa treatment- given how much the rooms are, it should be included

some of the staff didn't act nice at the breakfast!!

restaurant is too expensive for tacos and chips and burgers and it s not right for families and kids to do

amazing breakfast

the pools, gym & amenities were great!

it also meant the kitchenette was right next to the bed but with no sockets so the microwave had to be placed

staff were super lovely. hotel spotlessly clean. pool area fab, wonderful view.

couldn t connect to wifi , seems nobody knew what the real password was

well, old room, small for a family of 5, pool small, nothing like snacks or cookies for the kids

were missing a small kitchenette

excellent breakfast and bar menus

i was in the fitness room until after 10, so i missed it

bar downstairs has a nice feeling and the bartender is very social and taking good care

the room was exactly what we needed and my kids even commented on how

very pleasant front desk person, and very nice man tending bar and coffee bar.

beautiful decor great service especially joshua by the pool

the swimming pool area was fab

location , lobby / bar set up is exceptional very palm beachy vibe , it s luxurious and comfortable the

is a beautiful property with nice amenities, including a pool and gym

too long room service (i mean order from the bar)

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

the pool is quiet and relaxing

the room, fitness hallways incredibly old, dingy and dated

for new years and i was just disappointed with the dark room and the lack of loungers at the pool

it s super expensive and there is a huge mosquito issue in the outdoor spaces, restaurant, pool, courtyard

everything,facilities,room,pool,parking ice machine next to my room was all good.

room smelt like sweaty gym, needed to be vacuumed, hair all over one of the beds, missing lock on bathroom,

elevator not working for the whole stay, devices in gym mainly broken

the pool, the size of my room, the balcony, the staff are always more than willing to assist

lovely new pool