fireplace did not draft well

was not expecting a full kitchen and the size of the accommodations

beautiful indoor pool and hot tub quiet and convenient location easy check in

i booked a suite that was pet friendly just in case we had to bring our fur baby but we didn t

also the wifi never worked for us and since the cell service in that area is little to none we basically had

facility was beautifully landscaped, pool was inviting

the kids and i enjoyed the breakfast

the bible opened to psalms and the wifi password psalms 100

the free breakfast was excellent

toilets were a bit dated and breakfast was a bit embarrassing by comparison to others

lost tv and wifi

upgraded our room to have the spa tub and fireplace, however, the staff did not tell us the fireplace was not

the gym was out of order

very spacious rooms and very clean! staff was very friendly and great selections for breakfast.

no staff to open pool no staff to open gym

room with fridge, microwave , fireplace and comfortable bed

breakfast choices were very good eventhough no hot choices

nice saltwater pool

no breakfast was offered

they do not serve breakfast. it was clean.

breakfast was delicious

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

pet friendly, pool access hours and breakfast

wifi was weak, very weak

was amazing me and my family loved it stayed 5 days and everyone was always so friendly and the breakfast was

the wifi was free

wifi connection kept getting disconnected.

the spa and the water running down outside our room,it was quiet.

do feel that the pool could ve been netted out more but otherwise the pool was clean, also pets are allowed

that it was pet friendly!!!

wifi was not good, we were not able to connect most of our stay

there is plenty for the kids to do

there is plenty for the kids to do

the amount of kids activities were amazing and the key cards being the wristbands was an absolute plus so it

the waterpark was very nice for the kids and the staff was exceptionally polite!

room comfortable bed ,got to see a bear it was in the parking lot didn't bother anyone and absolutely noone

let me have a late check out

wifi was spotty and would regularly lag or freeze up

parking spaces, steep ramp to get to 2nd floor to room, see through curtains, no bathroom

sent 2 emails asking to use the parking lot before checkin time, but unfortunately never heard back

they have excellent breakfast indoor and outdoor pool great for kids staff is great all around great time

could use more parking but it's was okay.

love this motel the indoor pool is open 24/7 and you can smoke in the rooms this is the only place my husband

24 hr laundry and gym were on site

nice and friendly staff rooms where much larger than i had expected loved the indoor pool and

sofa bed was awful, the baseboards was nasty, the walls was nasty, kitchenette was small

was outdated, nothing like the pictures, people lived in the hotel, no wifi, the pool was dirty

would have liked a full kitchen.

they didnt even give us the password for the wifi

i liked that they were able to accommodate me with an early check in

wish the pool stayed open past 10

the spa tub was great! really big!

the beds were very hard. the wifi was horrible.

family and pet friendly

i couldn't use laundry room or ice machine

i love the music, the fire, kids roasted marshmallows and made s'mores. the pool was beautiful!!

golf carts using parking spots that vehicles could use and someone putting their moped in parking

room service did not service our room a couple days

free pancake breakfast at the restaurant across the street every morning for staying guests or an upgrade to

vouchers for free pancake breakfasts across the parkway

great location and very clean. our kids loved the indoor pool.

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

it s located next to indoor pool and it was often very loud and crowded with young kids

if the rooms could been a little bigger and more handicap parking

they even gave free cookies to our kids at 4pm and free popcorn at 7pm i feel like that was a very nice touch

the room was spacious even included a fireplace which we did not use in june

parking was not good ,lot to small

room was much smaller than pictured with no fireplace,and very little lighting

we arrived early and although we were too early to check in, they gave us our parking pass and allowed us to

the parking lot is white tight, but overall ok

popcorn from the nostalgic popcorn maker, 24 hr pool, fire pit and well equipped gym

the breakfast is absolutely amazing and i love that the pool is open 24hrs because if wi get back late

huge comfortable plush bedding, luxury brand bath and body free spa products in the room, free restaurant

practically everything the pool, the pet friendly, the employees and very nice clean

wish the bar was operating

the breakfast ran out too fast. i couldn't connect to the wifi.

water in the pool was cold

wifi

we were on the motorcycle. it was a great location. perfect parking for bike. friendly staff.

our fireplace only worked the day we arrived and it did not work the rest of the days we were there

property was older and the wifi was not very strong, which didn t help the already bad cell service in gatlinburg

close to everything . free parking there. free wifi. breakfast available.

large bathroom extra large bedroom fireplace

room service only exchanged 2 of our towels once in the 5 nights that we stayed

the view how it was close to the strip and the free parking to go walk around

loved that they offer pet friendly rooms, the view was amazing, staff was very friendly and helpful we loved

service was excellent. room was exceptionally clean and large enough for my 3 kids and myself.

great location rooftop pool was awesome! rooms were clean and the shower was amazing!

no soap or towels at kitchenette

or you can go to the rooftop pool (kid and mom approved ud83dude01) i recommend getting the one of the cabanas

pool water was ice cold, kids can only be in there limited time

the washer and dryer did not utilize the payrange app to electronically pay for laundry facilities

at bar extra helpful

microwave and frig in room was great with kids! clean hotel and nice staff.

besides, if you're going to stay in a pet friendly hotel, be aware that dogs bark

room was big. beds were comfy. good location. fireplace gave off nice heat. very pet friendly.

the pool was perfect after a long day for the kids to wind down

i loved the location and i loved the spa tub in my room

i wish we could have used the spa tub but we wanted to extend because of how great it was so we had to sacrifice

cereal is ok for kids, but adults like a little more substance

excellent breakfast

the wifi signal was weak.

parking: easy and close to hotel

best hotel by far,,clean,,friendly staff,,wonderful breakfast

our room faced parking lot.

parking.

no laundry

had a beautiful room with a fireplace and a whirlpool tub the most comfortable bed i've ever slept in it was a

pet availability is excellent

good breakfast, and liked laundry facility

spa tub, heated pool, and breakfast .

they decided to seal the parking lot while we were there

the pool and outdoor seating area and fire pit closed at 10

nice room and spa tub! comfortable bed!

cable selections were limited in the room and the gym

we called we were told breakfast buffet included bacon and pancakes which it did not

the hot tub and pool being open later. my room was awesome the spa bath was amazing.

breakfast wonderful staff,clean pool,located across the street from trolley stop,we plan on booking here again

was in a good location right off the strip and within close proximity to the island, parking lot was easy to

the breakfast was great and location as well

i also wish pool stayed open later than 10pm

the fridge did not work the room had a ashtray odor o it was full of looked like pet hair and had then they

to far to pool

parking was a bit off, meaning you have numbered spots which is good unless someone else parks in

they have upgraded beds and huge flat screen tv's with amazing wifi

also it was very hot in the hallways and the gym area

also enjoyed the huge heart shaped jacuzzi tub and fireplace in our room

additionally, they must repair the gym machines, drink machines, etc

is great, the bed was very comfortable, breakfast was great, nice indoor and outdoor pool

loved the spa and the bed was comfortable

view of the mountains, the breakfast our kids love it, the easy access to strip of

ramps are way too steep for older people or small kids

i was not told about pet dopost at the time i made the reservation

not enough parking at times

pool area was difficult to open the door. thought it was.closed.

the balcony view was the building next door parking was scarce

spa tub is amazing

comfy beds -location is amazing -free parking -strong wifi -staff are very nice, woman at front desk gave me

i never got connected to the wifi in 6 days !!!!

was a little bummed out that the spa that was listed did not work in the room

no gym and hot breakfast was same every day. a variety would have been nice.

room was clean- staff was very friendly - breakfast was great as well

they found us a room in the newer section which was acceptable except i had no wifi while we were there

shower head and floor were moldy. 1st floor close to laundry had a smell...

easy access and great breakfast

everything was great! krispy kremes with continental breakfast. no pool curfew

the pool was excellent and the workers was so friendly!

wifi did not work in room unless

wifi was excellent & location was tops.

great location right in the strip! by everything! restaurants, golf, go karts etc!

wifi didn t work. road noise. spider and webs on the balcony .

great location and easy to get in and out of the parking lot.

i loved the cover parking

one minor inconvenience: we got a 2 bedroom suite (3 kids 2 adults), and the ac unit was in the 1st bedroom

indoor pool was open

we also arrived late on a friday night (12am, saturday really), it was a little spooky (we had 4 kids with us

like that they had the 3rd bed separated great for family trip kids in one room n parents in their own private

hotel, we had a large 2 bedroom suite with fireplace and jacuzzi

the pool area good location

it was nice and we loved the spa tube in the room had a great time would stay again.

loved the fireplace

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

the spa tub was relaxing after a long day

only 1 eye of the stove word and the fireplace didn't work.

the pool was a little bigger and that you didn t have to go outside to go to and from the pool

good location, comfortable bed. spa tub, balcony overlooking the river.

the drain on spa tub wouldn t stay at the level we stopped, had to continue to add water

no pool

the room had a balcony overlooking the river and a fireplace

only thing negative i'd say is it advertised free wifi

no wifi no coffee makers in the rooms

good parking and lighting. easy walking distance to many stores.

no laundry facilities and no wifi

awesome location. staff was friendly. the gas fireplace in the room was an extra bonus.

not much parking spots.

clean, loved the fireplace

clean and very comfortable stay...great breakfast!

indoor and outdoor pools. the breakfast was very good

the staff was accommodating. the kitchen staff was super sweet.

the outside pool in the back has a beautiful sitting area with a fireplace and 2 splash pads for the kids

the new building in the old parking lot obstructs the view from the balcony.

wifi was not so good

loved the rooms had a lot of space kids lived the arcade and pool

gym is well stocked, pool area looked amazing for families

the kids really enjoyed the pool and arcade room and our room was really nice