liked everything about the place my room and everything the pool is amazing the staff was

someone parked sideways in two of the parking spaces, eliminating room for parking.

wifi

the bathroom had boogers and poo on the wall and the wifi wasn't very good.

ease of check in and friendly staff. dedicated parking spots.

wifi was excellent & location was tops.

no hot water, wifi spotchy, not very clean

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

love the pool and very conveniently located to pigeon forge!

rooms were clean, had a swimming pool which we didn t use but looked clean and well taken care of

4) the wifi was absolutely terrible

i spoke with the gm and they put me and my fiance in a room with a queen bed and kitcheneet that was dirty

the fact it was pet friendly

terrible wifi connection, and we weren't prepared to be behind the scenes on toddlers & tiaras.

i do not like when parents let their kids play in the

fault of motel but on weekend parking was horrible mostly due to several trucks with trailers that took up 2

room was clean and we really enjoyed the spa tub in our room

the kids kept coming in our toom to get a signal

was big we had 5 people n 3 kids the kids loved the couch bed it was so convenient you could not have asked for

had a hard time with the kids trying to wash their

there was no wifi

the spa tub and balcony was a plus.

had microwave, refrigerator, coffe pot and free standing fireplace

i wished that it would have had a pool

i was also disappointed that the pool wasn't on site

free pancake breakfast at the restaurant across the street every morning for staying guests or an upgrade to

the kids love the pool.

love how the pool and hot tub is open 24 hrs

good location, breakfast and clean facilities. social distancing no problem. good wifi too.

the hot tub and pool

parking/room view

wasn t any cameras in the parking

the kids absolutely love it here

the amount of kids activities were amazing and the key cards being the wristbands was an absolute plus so it

nowhere to get change to do laundry

not realize the kitchenette area didn t have a couple of extras like paper towels or wine/bottle opener more

or you can go to the rooftop pool (kid and mom approved ud83dude01) i recommend getting the one of the cabanas

because of covid room service was not available, we could call for additional towels or room supplies

the price you pay for extra packages like the romantic package they should use real rose petals instead of a

$100 credit card hold and wifi was very slow.

i liked the little kitchen area with the sink

we love that we have covered parking and that the staff is always so cordial and accommodating

the spa tub was so relaxing, it was absolutley perfect

love the indoor swimming pool

the private in-room hot tub/spa and you just can't beat the breakfast deal across the street with full hot all

we also had the fireplace, its a nice touch for sure and will put off heat in the winter

i ve stayed here in the past but booked the queen room with a jacuzzi and fireplace

free wifi and parking and is just a cozy wonderful place

the hot tub and pool being open later. my room was awesome the spa bath was amazing.

we had everything we needed, including an extra roll out bed for my younger two kids

the jumping mat was enjoyable for the kids

the jumping mat was enjoyable for the kids

so sweet and friendly we will definitely stay again plus the 24 hour pool was a big deal with my kids

bed was comforble an the room was very clean an the breakfast was very good every one was nice an

kids loved the pool and i was a fan of the hot tub

i liked that they were able to accommodate me with an early check in

had a spa tub but we stayed so busy in town we didn't really have the time to use it

with check in our rooms was very nice they are remodeling but they are making it very nice the pool area could

indoor pool and wifi was good.

small pool

indoor pool was open till 11 pm

the fireplace in the room and having a whirlpool tub in the room was wonderful

awesome location. staff was friendly. the gas fireplace in the room was an extra bonus.

spa tub jets didn't work and suite didn't have balcony. small selection for breakfast.

the wifi works great

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

which makes it unsafe, no freezer section in fridge, two plates and two cups for four people, wifi was out for

pool was dirty and too hot for the summer weather , don t need a pool heater on in the summer

the pool was a little bigger and that you didn t have to go outside to go to and from the pool

rooms are 2-room suites with a kitchenette and fridge

property is awesome great price great location very clean has 1 24hr pool an one lazy river plus a real river

however, we sit at the kitchen table instead, which worked out okay

pet friendly which is a big plus

staff and the spa was excellent

the balcony, the size of the bedrooms and kitchen were wonderful

a heated pool, pool cold and unpleasant to our little ones

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

not enough parking for the side of the hotel we were in!

location and plenty of parking

spa tub works but in need of maintenance caulking was awful and needed redone bad

parking lot small

pet friendly, good breakfast, indoor pool, our 3 rooms was clean and the staff was very polite and

enough parking when sold out,

breakfast was very good

breakfast buffet was wonderful, pool and hot tub great! staff had exceptional customer service.

fireplace in lobby

they had security riding around parking lot saturday night

they have an indoor and outdoor pool and hot tub

location was great. kids loved the popcorn time by the fire pit.

the only issue was the wifi signal was not strong in the rooms

our room faced parking lot.

laundry room

flat screen tv and wifi

there wasn't enough handicap parking places the night we stayed. just a little inconvenient.

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at

little kids should not be allow in the hot tub

the breakfast was pretty good

the wifi connection sucked.

slow wifi

not enough parking

was scared after some of the reviews i read but we got a king room with a spa tub and it was very clean

the parking lot is a little tight, but that seemed to be due to the ongoing renovations next door

no ramp to 2nd floor. very slow free wifi. my wife thought she smelled smoke

love everything about it except except the pool area would be nicer if it was a little bit bigger in a little

there was no way we were going to let our kids sleep there

oh and free wifi

breakfast was great and plentiful

found old laundry in the closet from a previous guest

wifi didn't work, phone didn't work, ac didn't work, toilet leaked and wouldnt flush, there was

the kids really enjoyed the pool and arcade room and our room was really nice

i think if you have a pet it should be on the closer floors not on the 4th floor.

kitchenette, fireplace, indoor pool and game room and location!

the room had a kitchenette, gas fire place,

no laundry room, not pet friendly.

we arrived in pigeon forge early and we asked for a early check in our room wasn't ready yet but they did call

they looked at me strange when i asked for a laundry bag

not enough breakfast around 8:30. need to refill food

tried for weeks to contact by phone , email, and through app regarding parking for rod run

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

was no laundry facility on the premise and i had to drive to another location to wash clothes

spa didn't work

parking lot could be bigger but it still worked for us

requested a late checkout and was given until noon, but room service knocked at around 11am anyway and looked

wifi could have been better it was good but just going in and out

wish they would have had laundry on every floor

also no wifi

the whole place was very clean and the indoor pool made the kids trip

the jacuzzi spa was an added bonus

we do not like the laundry room noise

close to everything very clean and great parking

convention hall was booked so there was little parking.

the parking when it s so full but that s part of it

they had a good breakfast

the pool was very nasty it had trash in it

spa broken for last 30yrs. fitness equipment broken. no comfortable chairs in room

wifi is the only thing they need to work on .

was loud with the door opening and closing late into the night and early in the morning and the laundry and

the kids enjoy the indoor pool

the kids enjoy the indoor pool

only complaint is the wifi

i had to use the laundry mat, it was small but the machines worked fine

first of all they never told us we wouldn't have room service so we had no towels on day 2 and had to ask the

it was supposed to be pet free, but it was not

towel were hard and sticky ( poor laundry)

i wished they had a full size breakfast, but for the price it was good.

pool access and time was great

liked the location, the indoor pool, clean facility and the management and all who checked us in and out took

the small water park and pool slide

breakfast was a little off, it was better our last stay here.

i was never able to get my laptop to connect with the hotel wifi

if you are a light sleeper or are traveling with young kids, you will hear everything

wifi worked perfect

we loved the pool

if you are a light sleeper or are traveling with young kids, you will hear everything

returned 5 30 pm parts of jacuzzi on bathroom sink large amount towels piled next to jacuzzi no room service at

room service knocking on door twice before 10:00

pool was always closed

that it was pet friendly. and movie channels

wifi wasn t so great

gravy and biscuit for breakfast would of been nice but i had oatmeal which was fine

no breakfast

ground floor close to pool.

they give renters parking passes, too

wifi was slow and unreliable.

the ramp going down into the parking garage was scary .

breakfast was good

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

convenient parking

the free wifi didn t want to connect to any of our devices, even with using the correct login given by the

parking lot was small but it was ok

we were so surprised to get a hot breakfast

wifi was the best i ve ever had in a hotel

the wifi was godawful in the room we were in.

did not use the wifi, that is why i did not answered that question