wifi signal was weak. some issues in the bathroom accessories.

nice gardens, a big room, and great, secure parking for my motorcycle.

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

there is a parking port if you need it

simple but great location and nice food. very clean. pet friendly

the breakfast was included, but pushed a lot of

it has free parking (valet)

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

pet friendly. nice staff. 10 minutes away from val quirico. full breakfast included.

spa is bad

parking is on natural soil and got muddy after the rain that day

staff was amazing, and it was a real breakfast what was included ( buffet with a lot of options to choose

-room service took forever

gym pool closed. its been 3 years with the mask and pandemic and its just annoying.

the pool, the temperature was so high!

breakfast

pet friendly

safe & secure parking is attached to the hacienda

the parking lot is small

parking is a few blocks away

the pool and attention

pool setting was lovely but water cold

central location, stylishly furnished , very friendly staff especially at the parking garage.

- great staff, couldn t do more to help, the heated pool (great for a morning dip), the location and it was

that they did not have a restaurant in the hotel. i usually like to get room service.

very romantic except for the blaring music from the bar on the rooftop

wifi worked very limited.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

noisy bar opposite

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

we didn t check out the pool, but the breakfast was delicious

there was one negative thing it would be that the wifi in the rooms is not the best

the pool open a bit late

the rooftop pool with the view on the cholula pyramid is unmatched

the pool area has great views of the pyramid and you can see the volcano

free parking inside the gate

the parking

parking

very poor wifi in the room (or no wifi at all most of the time)

great facilities that include a nice gym, pool, spa, restaurant, and more

gym machines to old

great facilities that include a nice gym, pool, spa, restaurant, and more

pool and hydro pool are advertised as heated, but they were both very cold during our stay

the pool had longer hours so i could site see during the day and swim at night/early morning

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

nice parking area, right outside your room