can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

the wifi is spotty at times

the wifi is patchy.

good location (walking distance from the noisy centre), quite and clean. free and safe parking

the wifi didn't work for most of my second night there

close to the zocalo and safe to walk around with kids

close to the zocalo and safe to walk around with kids

) the building is so attractive and interesting, and despite the thick walls the wifi worked in the bedrooms

wifi was not

wifi is terrible inside the room.

wifi was a bit patchy

room service cuts off very early at 10:30pm, but maybe this is due to covid restriction!?!?

wifi was weak and none existent lots of the time

very helpful staff and valet parking. nice and functional design. the place has a story to tell.

the spa is amazing as well

also, when booking, keep in mind that thursday through monday the terrace bar blasts the music until after

and, of course, the roof terrace bar provided unparalleled views of the city

bar is closed on tuesdays

the wifi was fantastic and the shower was super hot

wifi was excellent

didn't find the bed the most comfortable and we would have liked wifi, but the price was a total bargain so

the staff is nice and attentive, the room was clean, good wifi signal, hot water, great

great location and excellent wifi network

not so friendly at the breakfast, breakfast also very small, the included one

clean comfortable beds good breakfast

has private parking but guests are not allowed to park themselves, you have to give the key to the valet and

wifi was not working for my phone, and we tried everything

breakfast was good

about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can

restaurant inside, pool ; the only thing it wasn t ready that first day which i wish i would of known before

pool inside the patio is very warm and clean with tables around to enjoy some drinks or food

the kids loved the pool and the overall feel of the hotel.

nice touch of having complimentary iced fruit-infused water and popcorn for kids

only thing that concerned me was the pool/hot tub, their were no hand rails to get into and out of these pools

terrace (on the roof) there is a beautiful (i want to use this word a lot here) heated swimming pool with

everything about this hotel is perfect: the rooms, the rooftop garden, pool and bar, and especially, the staff

we liked the pool, cocktails at the bar, and the staff was attentive

parking es extra y se paga en efectivo, el desayuno es extra, el spa en realidad es masaje en la habitacion, y

no cleaning or room service was provided

no wifi

wifi is not great in the whole room so you kind of have to stay close to the door to get signal.

junior suite was excellent with a big, comfy bed and spa bath

free valet parking for our rental car

beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast

was very cute, rooms were clean, bathroom was great; breakfast each morning was very good

also, i ordered a soup for room service and was told it would be delivered to me in 15 minutes