beautiful hotel and grounds, relaxing rooftop pool area

spa does not have enough equipment or shower

the rooftop pool with the view on the cholula pyramid is unmatched

there was one negative thing it would be that the wifi in the rooms is not the best

pool is small, it is only for staying a little bit

great location. modern interior. secure parking on site.

great design around the hotel, pool, rooms

efficient and easy valet parking with car kept just inside the building

the pool is clean and the whole hotel has a great vibe

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

room was humid and had no real windows. wifi was shaky

no coffee, neither wifi although they say it's available. the towels were not changed.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

really bad wifi

pet friendly

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

very poor wifi in the room (or no wifi at all most of the time)

parking

the parking

free parking inside the gate

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

very limited options for included breakfast.

nice parking area, right outside your room

the stay included breakfast (though it wasn't mentioned in the reservation)

i generally get a massage when i travel or relax in the pool

too empty and no restaurant available. bad wifi

amazing spacious room, impressive entrance hall, great menu for room service

free valet parking is a plus (tips not included of course) and very convenient

the bar was not open

great facilities that include a nice gym, pool, spa, restaurant, and more

liked the covered pool

pool and hydro pool are advertised as heated, but they were both very cold during our stay

parking for my motorcycle

sadly the mini bar was not equipped for a late check in like mine very sad.

room size, swimming pool and gym

the breakfast had a variety of options available

didn't like the sink in the kitchenette as well as the overall kitchenette design

-room service took forever

price was reasonable though and parking felt safe

good location (walking distance from the noisy centre), quite and clean. free and safe parking

the wifi is spotty at times

the wifi is patchy.

can be quite loud. the bedsheets were not completely clean, wifi was very very weak in our room.

the wifi didn't work for most of my second night there