location to reach hiking trails in the smoking mountains

however, when we pulled the sheets back on one of our beds there was what i believed to be pet hair

pool is already empty so kids weren t able to swim

the pool and hot tub were luxurious and accomodating for my handicapped mother

tv, wifi, parking

wifi and location for business. rate is fair.

my room 212, was a former smoking room, had that odor plus a few cigarette burns ion comforter

have been nice to have been told ahead of time that we would be paying extra for having a pet

staff was great free continental breakfast comfy beds strong wifi signal clean common

was very friendly and helpful, they allowed us an early check in

only complaint would be the free wifi

we will then pay to experience their dinners and spa services

if you get a room or cottage with both a spa tub and fireplace, you'll be 100% relaxed

free parking

the spa was top notch as well

we had to ask for wifi password/ask for sheets for the pull out couch/ask for towels staff were not informative

the rooms were nice, the pool was nice and the staff was nice!!

breakfast was wonderful, big choices and everything clean and plenty of food

breakfast was great,loved the coffee

lack of parking, the smell of the hallways, the broken ice machine, the terrible breakfast, the rationing

carpet and pieced in, pillows were stained, burn again on holes in the blanket but it was a smoking room

wifi keep going off and you had to keep connecting and it would continue to go off so you were

parking was a little difficult due to not enough room to get around vehicles, small parking spaces,

parking was a little difficult but i think that is pretty normal during a holiday weekend.

plus the pool was clean with chairs and table

pool was relaxing

friendly staff, comfy beds, great pool for the kids

the pool was nice

breakfast was good, friendly staff, good coffee, quite rooms, nice rooms with amenities.

the traffic was a booger and therefore maybe a traffic light that the exit of the parking lot would have been

loved the breakfast and 24hr pool i will stay here anytime i m in the area.

could not connect to the wifi

loved the pool and lazy river on site

not enough parking spaces

we loved how warm the pools were. we slept great & the breakfast options were phenomenal.

very nice pool and very clean rooms.! great front desk

wifi needs help

wifi was not so great but managed anyway

the wifi was spotty could be improved and the tv remote in our room didn t work.

didnt like that i requested room service because the baby had puked on sheets and they only came in and cleaned

loved the location, large comfy room and access to a laundry.

the hot breakfast was great in the morning, too

but it s a pool so it s to be expected especially with how hot the days get), and 24hr room service (didn

the pool was great

the fireplace in the room was an excellent added bonus

clean and in a good location to all the places my kids wanted to go in pigeon forge

need let people know not all spa bath tub rooms have the cabin look.

parking is limited.

parking was snug and the bathroom ceiling could use some maintenance, there were some water spots

first night kids jumping and running at 2am

loved the parking garage and how well lit it was and how close the elevators were

the spa was very expensive.

the wifi and cell service in our condo was very spotty

again, i have stayed in other hotels in the area that are pet friendly

the only complaint i had was parking!

can't say much, but maybe that the wifi was hard to connect to and was slow, it is an older hotel but they are

wifi wasn t so great

the parking lot was full and couldn't find a parking place

the floor is not carpet. the rooms are quiet. staff is great. plenty of parking.

no wifi, though promised, the phones couldn't find the ip address to log in

the staff were wonderful, great location, great facilities, loved the pool and spa

pool was very small. it was not close to hotel.

spa tub in king suite was full of long black hair, the beds in queen room was hard as a rock

the parking is not great

but the wifi kept bugging out

our king room with fireplace was very spacious, showers had great pressure

rooms clean. easy to park. breakfast ty

the wifi connection sucked.

great location, very nice and clean. kids enjoyed the pools.

outside pool in the back has a beautiful sitting area with a fireplace and 2 splash pads for the kids

the pool area good location

pool was nice looking even though i didn't swim this time and it was in a great location

pool could have been bigger and could have had a kiddy pool so we wouldn't have to worry about the

it s convenient to all the shopping.my kids loved the pool

reserved my room about a month ago, a room with a king size bed and spa tub

the parking is close by and the rooms are within reach of all amenities (with a kitchenette to boot

pool was dirty and too hot for the summer weather , don t need a pool heater on in the summer

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter

quiet and spa tub in room.

not much parking spots.

love the pool inside and out

spa tub jets didn't work and suite didn't have balcony. small selection for breakfast.

location. soft pillows. attentive staff. spa tub.

great breakfast and indoor, heated pool

not enough parking for the side of the hotel we were in!

clean, pool was nice and so was the hottub

staff at front desk was very helpful and nice anything u need they was there to help breakfast, was good pool

breakfast room a little too small but i think it was crowded due to a bus tour group

was slow,stairs were on opposite ends of hallways,laundry was in another building with no signage(i seen) no

spacious room. clean and the fireplace. was decorated pretty. the hallway and elevator was clean

room was amazing with a fireplace and balcony

pool you had to walk thru the parking garage to get to and considering it was 30 outside my kids were really

during planning, we were looking for rooms with a full kitchen and riverside didn't have any.

the spa tub was smaller than the ones we have had before

parking lot hidden from highway next to a construction site

easy & accessible parking

there was no wifi

had microwave, refrigerator, coffe pot and free standing fireplace

good location, comfortable bed. spa tub, balcony overlooking the river.

door on semi closet with some amenities like laundry bag, luggage rack and hangers would be nice

we also had the fireplace, its a nice touch for sure and will put off heat in the winter

kitchen staff is very friendly actually all staff is friendly we have been staying here since

my kids loved the pool

the housekeeping staff and kitchen staff were very friendly

wifi was very slow

comfy bed, clean, nice pool, and great location on the strip close to everything.

the pool was excellent and the workers was so friendly!

great location right in the strip! by everything! restaurants, golf, go karts etc!

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

parking lot was small but it was ok

would replenish the breakfast quicker.

the jacuzzi was awesome and we loved the fireplace and balcony overlooking the river

wifi was horrible.

friendly staff. comfortable bed. hot breakfast ud83dude0b. easy parking.

the fireplace was also a really neat addition

small gym

didnt like the parking situation

i loved the breakfast and the fireplace.

the pool is small

have been nice to swim in their pool

they have upgraded beds and huge flat screen tv's with amazing wifi

conveince and the pool was great

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running

very smart assigning parking spots to your