shower and fireplace are over the top

liked our room was near the pool and bar on the roof and that it was clean and all the staff were very helpful

i loved that it looked over the island from the pool area

we loved how close we are to the island and you really don't have to leave with all the shops, kids activities

the kids really enjoyed staying there and not having to leave to go anywhere

unclean bad wifi

and nasty and the indoor pool was very small, the ac didn't work in either room we had and my kids got ate up

not have cable and told us that the wifi wasn t working because too many people were in the hotel and using

was hot an i call the front a they put us in another room an it s was wonderful they have free breakfast from

i liked the pool areas and the hot tub and gym.

clean, comfortable room and bath; marvelous pool/hot tub with 24-hr

everything was updated and clean. extra activities for kids. nice pool.

pool open 24hrs

everything was updated and clean. extra activities for kids. nice pool.

couldn't get a parking spot in front of my room.

had a hard time with the kids trying to wash their

pool and nice area and staff and the room was very clean and walking distance to stores and

my kids loved the view

we were able to find a double parking area to park our 32' truck & trailer and so, we left it parked in

pet friendly. room clean. nice staff.

everything but the parking lot was being worked on

room was very large with a kitchen and fireplace

bed was very comfortable. enjoyed the spa tub in room and also the balcony.

the kids really enjoyed the pool and arcade room and our room was really nice

nice indoor pool and the free all you can eat breakfast buffet was great

no hot water, wifi spotchy, not very clean

gets cold after 5 minutes, service is terrible in piegan forge so the hotel wifi barely works

outdoor furniture and furniture around pool was ready for up grade

or something that was in the vent in the bathroom but other than that nice inn you can't get good wifi in certain

staff clean rooms plenty of parking

kids loved the pool and i was a fan of the hot tub

we loved the breakfast, location and the pool!

paid for breakfast in my price, they wasn't serving & the gym was closed

breakfast was very good

they have excellent breakfast indoor and outdoor pool great for kids staff is great all around great time

indoor pool was available and in working condition

a major upgrade in looks and the rooms that are suites could use a full kitchen not just a microwave and small

with check in our rooms was very nice they are remodeling but they are making it very nice the pool area could

the wifi was not free and we were charged

the pool was open fri-sun 8am-12am free coffee in the office area

the room was a pet room and it smelled like a wet dog and musty

river behind hotel, pool,

it was pet friendly

could not get wifi to work

they have upgraded beds and huge flat screen tv's with amazing wifi

we enjoyed the pool and santa singing

also the indoor pool is absolutely freezing

the wifi signal was weak.

smell of the hallway down by kitchen during the day

loved that there is an outdoor and indoor pool along with a hot tub

the wifi is poor and loses signal every few minutes.

the wifi was slow.

room service needs to be better

was so much for the kids to do the lines were not long for the water slides

there is plenty for the kids to do

breakfast a little lacking but no major complaints.

couldn t connect to wifi

love the pool inside and outside

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

the elevator was questionable, and the staff w/dirty laundry use the elevator with the guest

the kids loved the evening popcorn and 24 hour hot chocolate stand (tea and coffee also)

also we did not like that the tv was not connected to wifi to stream services through, these are just little

of the laundry to my room was not ideal, the going between building was a pain at times

very friendly and accommodating staff, wonderful breakfast

breakfast was too crowded!

convenient location and a lot of parking plus the breakfast was great

size room with fireplace and jacuzzi

it is difficult to turn into the parking lot.

wifi worked great and no problem with parking

my fighting kids-- wish i had a trip with out them !!!

only complaint is the wifi

the wifi wouldn t work in rooms and the breakfast needs little work.

the hotel is not pet-friendly.

it was supposed to be pet free, but it was not

the room was pretty clean, and the spa bath was wonderful and worked great.

only thing i could say anything about, and it s not really that big of a deal is no pool and no snack vending

easy & accessible parking

there was no wifi

fireplace clean

angle parking would help

the brekafast is good for a free breakfast but you get what you pay for, and so for free it was good

the water park area looked nothing like in the pictures

pool access and time was great

they also have a pretty awesome water slide leading into the outdoor pool

small pool

kids running up and down the hall all night long

beds, good breakfast and nice environment

popcorn from the nostalgic popcorn maker, 24 hr pool, fire pit and well equipped gym

made noise every time we got out of bed and the room they gave us was right next to the hotel laundry room

didn t like not being able to get wifi or constantly being disconnected

the whole place was very clean and the indoor pool made the kids trip

indoor outdoor pool

spa tub, heated pool, and breakfast .

nice room and spa tub! comfortable bed!

we had car trouble and the hotel let us have a late check out so we could wait on our car to be fixed

very peaceful and safe environment and the pool.

wifi was slow and unreliable.

know you don't control it but the directions google maps had us enter the parking lot

it was filthy towels and bed linings stunk like dirty ass tv nor wifi worked

continental breakfast is great

got a room with the jacuzzi and fireplace

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

pool was closed

my daughter, myself and my other half enjoyed paying pool and pac-man

the gym closed at 10pm and is not 24 hrs

my kids loved the pool

pet friendly, pool access hours and breakfast

on our second night, a family checked in with several kids, screaming, crying

the indoor pool is open 24 hrs

parking was a little cramped.

place to stay the breakfast was good we went out back and watched the ducks swim in the river and pool was nice

we liked the size of our room. there was a couch and a table and chairs. great wifi reception.

needed laundry facilities for guest

no bagged breakfast

beds, parking, view, staff, elevator, breakfast, sugar free syrup...

no air circulating in the pool.room

it was quit and the fireplace was so warm those 4 degree nights

the kids enjoyed the heated pool

it s a little kitchen area even- a microwave, refrigerator and small sink

the pool was small but so are our kids so it worked for us

the lady working in the kitchen was very mean.

9pm pool/spa closed

the wifi connection never connected to my phone!

came and took notes, beds weren't made again on second day, but was advised because the laundry was still being

the breakfast was good

the room was clean and quite large for a hotel room. the indoor pool was nice too!

there was plenty of parking and the front desk staff was super friendly

location of the tv did not allow for easy viewing while in the spa tub, would have liked for the tv to be on an

degree weather and the outside pool yard was closed and used to park 2 golf carts

enjoyed our stay there and our grandchildren love the indoor pool

the spa tub was relaxing after a long day

the parking is close by and the rooms are within reach of all amenities (with a kitchenette to boot

the parking wasn t exactly easy to get to our room.

the location, the staff, the fireplace ud83dudc95 and my son enjoyed the heated indoor pool.

rooms are 2-room suites with a kitchenette and fridge

my kids loved the warm pool and playground

spacious room with everything we needed. great location. pool open 24 hours which was great.

again, i have stayed in other hotels in the area that are pet friendly

wifi is awful. this would be an inexpensive upgrade. lazy river very cold in april

was very nice, kids liked the jumping pillow and lazy river

the fire alarm went off in the middle of night and we had to go to go to the parking lot

was great, elevators didn t have a wait, tons of parking & even had our room ready an hour early (christmas

staff great breakfast choices kid friendly great location and plenty of parking we had a very comfortable and

a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

breakfast was one of the best i have in my adult life away far home fitness room and pool was well

area and very clean room and pool

door in back parking lot was not secured

little kids should not be allow in the hot tub

the wifi didn t work for us at all.

the breakfast was pretty good

parking was a little tight.

the king room with spa bath features looks better than the double bed rooms, which looks a little depressing

wifi slow and asks for you to pay 3 dollars for it to be fast

rough parking lot

spa tub in king suite was full of long black hair, the beds in queen room was hard as a rock

missing a laundry

remodeled and on a side road away from the hustle and bustle and pet friendly

only thing i would have preferred was better wifi signal...it cut in and out

spa didn't work

they have a waffle maker that makes teddy bear waffles, the kids loved it!

super friendly and nice staff, amazing breakfast included in the price, with muffins fresh from the ovenud8

the spa was excellent, i felt so great getting massage from their staff

breakfast was excellent and the hospitality of the inn owners was top notch

cobwebs in the kitchen and dust on the shelves even the bedside tables parking spot for our cottage was

enjoyed our first spa experience with them, a couples massage

we also arrived late on a friday night (12am, saturday really), it was a little spooky (we had 4 kids with us

the pool was very nasty it had trash in it

reserved my room about a month ago, a room with a king size bed and spa tub

was good for the kids

loved the spa and room. we have booked for next trip. was quite.

pool needs more of a shallow area

if the king spa had been on 1st floor instead of 3rd.

if you are a light sleeper or are traveling with young kids, you will hear everything

we loved the pool

very helpful and friendly staff, clean room, and pet friendly!!!