the pool looked inviting but mid winter we could try it

having the kitchenette and bathroom made this perfect for our family

had problems with the wifi, maybe to do with too many users at peak holiday time.

friendly staff. good location. bbq, pool, gym and outdoor area was really good.

parking was very good, right in front of doorway

the pool was a big hit with the kids as well

room was very clean,comfortable and spacious

wifi was free and fast

our room was fine and the pool is fantastic

facilities on the grounds for kids, such as a play area to occupy children alongside the dining area (we were

i chose to stay in and get room service which was easy to order and came out promptly

clean, fast wifi and room service is free of charge

wifi reception

the rooms given to us were upstairs and bit cumbersome for families with kids.

the restaurant and bar staff were lovely

cold showers but also the washing machine stopping mid cycle - discovered when returning to the laundry at the

free wifi & the rooms were incredible huge with a queen & single

location, the apartment was well set up with a kitchen and place to cook, good size fridge was a plus so you

parking right out the front of my room

didn t have a pool

clean, comfortable great room service options

extra charge for room service which is not written anywhere so you are only advised when you ring reception to

bar staff could have been a little more appreciative of there position and shown a litlle bit of

pool was a hit

sized rooms with everything we needed as a family with 2 kids

parking almost at yor door

wifi wasn't very reliable and the aircon was quite noisy

wifi was excellent and really useful.

happy to have got parking within

wifi sometimes was of low quality.

the pool said it was heated but it was absolutely freezing!

no free wifi & lack of guest car parking

right by the beach, walking distance to everything, staff were wonderful, just be aware the spa is heated however

the pool and spa was fantastic with the kids.

pool spa sauna big bed lovely and clean

superb room. great building. nice staff. excellent parking.

location, awesome views, excellent wifi & parking

wondering if there is room service for ordering food throughout the day? that would be a bonus

rubbish bin hadn't been emptied from previous guest, gross contents kitchenette chairs stained, didn't want to

was so clean and the view was amazing, loved the spa bath

comfortable beds, free wifi

comfortable and clean room, welcome stuff, self- service laundry, easy access to upstairs, close to tramway

no wifi password provided. very noisy next to main road, no openable windows.

kids enjoyed the pool and the spa in our family room. it was good it had mini laundrymat.

easy check in and out. room was excellent ample secure car parking. not to far from city.

family room is a great size, had its own kitchen area and the bathroom area was great size too

there was a laundry outside the room which was very handy ($3 for wash and $1/10min for dry), however the

rooms was comfortable, location was good. car parking available in front.

wifi and hot water was excellent

we hsd a bit if an issue with the laundry but that was resolved to our satisfaction

bed very comfortable, good tv, kitchen facilities good

no swimming pool access and no room service

fridge badly needed defrosting. no iron. iron not working in laundry.

that they didn t have breakfast in the morning room service

was located in a room next to hotel laundry and they didn't stop all night, so had no sleep

it should show that prices are if you are getting room service, as when you go down for breakfast it s much

the room service was great and the breakfast was delicious

the king spa room was beautiful, bed is super comfortable

a basic room, had double upgrade, ended with a spa suite on the top floor

i would be good if the bar fridge water was complementary

nice rooms and pool bar area on level 6

thank you so so much to the reception, the in room service meals and delivery service of the staff and promptness

the staff were very attentive and we enjoyed ordering room service when we couldn't be bothered leaving the

you could have the cafe and downstairs bar open longer.

shampoo etc were great, we also love the gym, spa and pool upstairs which is a great hit with the kids

place for families, bakery and pizzaria across the street, restaurant on site, clean rooms , pool is nice,

the laundry wasn't very nice

appreciated the guest laundry but one washer was not enough

we left to go and find a laundry mat as soon as we had checked in arriving home after 9pm

no dishwashing liquid, and the self laundry room.

no concierge to greet you and help with your bags despite it being on the website laundry meant to be back the

lovely staff that accommodated our needs (like wifi connect and extra breakfast add on) great amenities like

my wifi cut out but that's the only negative . more seating around pool would be good

one of us used the gym for running on the treadmill

wifi wasn t free and very expensive

pool and gym were spacious and had nice equipment

i have young kids and my husband and i booked a night away for our anniversary to have a good night sleep and

the food was great and the swimming pool was absolutely stunning!

the bar was small and cute and the drinks/cocktails were amazing

brand new hotel with great facilities and restaurant . kids loved the indoor

also loved that all the kitchen items and bar items are tucked away in drawers

no wifi code given and no reception after 6pm

friendly staff, great location, good rooftop pool. beds comfortable and free laundry facilities.

there is a laundry guest room which was conviennent after a few weeks of travelling

mornings were noisy from road cleaners, laundry trucks, deliveries and air blowers

maybe more visuals on what is around the place and how things work like how to do room service and where facilities

room service options need to be expanded

ventilation in restaurant poor. open kitchen causing food smell on hair & clothes

pool for a quick cool down was a plus

i wasn't feeling well and wanted something small (like a kids meal) which only kids could get - unless i read

there was a nice bar and restaurant area where you could dine in if needed

nice swimming pool, kids really enjoy the time,thanks

the breakfast buffet was excellent along with the central location of the hotel

the gym/pool area felt somewhat unsafe

the room service menu is limited and the redwine they had was not very drinkable

peaceful. great pool and gym.

clean, comfortable rooms, great pool and room service with tasty food

clean, comfortable rooms, great pool and room service with tasty food

and receiving a $10 credit for not having the room service is a great concept

spacious rooms and large bathroom

couldn't use the rooftop garden bar as there was a private function.

the hotel at major costs and then having to enter the hotel via a staff back door through dirty laundry and

all the luxuries you d expect at a hotel (room service, mini bar, smart tv, toiletries) the bed was super

comfortable and good sized room/suite. good wifi. location suited me.

wifi kept dropping out

booked our stay for a romantic evening away from the kids

room service and breakfast was great

the gym was ok

the gym is excellent lots of good modern equipment

wifi was not connecting well in my room at times.

didn t like the idea that it had 3 rooms and 5 beds but still charged extra for the kids when it should just

very limited, tight parking on the property but over the weekend we had no issues finding on street parking

the kitchen is a bit old fashioned and has some limitations, but is functional.

the kitchen was not true to heritage (rather a 1970 s reno) it should be brought up to modern level

very limited tight parking but plenty of free on street parking during the weekend