wifi didn't work. and because i was there late, there was noone to ask for help.

the bar staff, you very friendly and helpful, good to chat to

heaps of parking

easy to find and great parking. close to everything

to be the best ud83dudc4c on arrival the receptionist was very welcoming & thorough the bistro & bar were

no towels given for pool

i hope the pool and gym can be opened later!

great day spa on site too with plenty treatments to spoil yourself with

large bed and very relaxing spa. the swimming pool, whilst small, was really nice and clean.

i hope the pool and gym can be opened later!

it was great the bed was comfortable the room was nice an clean the spa bath was

was awesome,pretty central to werribee or freeway,bed was comfortable, spa was good,i enjoyed the relaxed

wifi was good

not enough for kids to do.

good parking and room was cleaned extremely well between night 1 and 2

lift access and spacious for 2 people and suitable for elderly people with parking nearby

wi-fi worked very well, and the food in the bar was pretty good, too

rooms were a bit small and the restaurant was not quite as good as i expected. wifi was slow!

gym in spa area: 3 out of the 5 pieces of equipment were broken

room service was nice though

couldn't find any wifi code

perfect location, close to busy beaver airport parking to break the journey for the next day travel north along

laundry is inconvenience

everything was clean and location was handy for parking big truck, shops across the road.

wifi could be better.

close and convenient, great parking, laundry facilities very handy.

nice comfortable bed which was huge (king) room service was easy and the tv was a good size

sports bar still open closed to early

breakfast buffet was great. the meals in the sports bar awesome, and the bed was super comfy!

room service was also amazing

dinner at the restaurant downstairs was amazing, and the bar staff exceptional

also took over 1 hour to get room service

good gym facilities

would ve been nice to use the pool, but understand it needed maintenance.

pool was lovely - enjoyed a swim and sauna

i cannot fault the service, the concierge, vallet, front desk, the kitchen, the waitress

freshly cooked omelette and a big glass of cold juice made my kids very happy indeed

disappointed that the hotel bar closed at 830pm

good for kids especially the pool, and food from the club lounge

access the balcony,and had to ask for wifi code it wasn't given at arrival and nothing in the room to say what

so close to everything, super clean, comfortable bed, we loved the pool and the gym facilities were awesome

little disappointing no laundry service offered until third stay of duration

they should increase timing to access pool. close at 7pm is too early.

time pool closed for children should make 9pm

loved the pool

nice vibe very comfortable beds free wifi nice water pressure in the shower big

excellent breakfast

booked a single room for 2 adults and 2 kids

very clean modern room with comfortable beds, and it's good to know that there's an extensive room service menu

having the washbasin in the middle of the room, set into an almost kitchen space did not allow for makeup

room service open my room for cleaning without double checking if i was in there

we had to reach out a few times since some essential information (like the wifi password and checkout instructions

location and included complimentary drinks in the room and at the bar downstairs

finally, do note that this is not really a hotel: there's no concierge, room service, or housekeeping

also the restaurant had great food for room service purposes