great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

the kitchen was dark and dirty with a charge to use the gas cooker

is in the middle of the city center, which means is busy in the street and there is no parking space in front

it is quite expensive but the breakfast sort of makes up for it

was a bunch of kids yelling and making noice during the night but everything else was pretty good

there was an outside bar in the gazebo that was humming the first night we arrived, but quiet after that

is no pool and i think the photos could trick people into thinking there is

kitchen you could barely see at night

the laundry service was good but pretty pricey at $5/kg

the lovely restaurant and outdoor bar will serve you promptly and the drinks are to die for

wifi was really limited to my room

we had a kitchen but couldn't get kitchen towels

good breakfast

the small house kitchen not well equipped and had tiny ants. no hot water.

also, the balcony looks out onto a parking lot, and with the welding was a little loud

lovely area to sit by the river and look for birds and the pool is gorgeous

finally, free parking

the wifi wasn't that good in the cottage (2), which can be better with another extender

the breakfast was very good!

steven & dylan in the restaurant and bar were both wonderful too

- very friendly helpful stuff; - beautiful terrace outside: - good restaurant/kitchen, good

hot water for kitchen and bathroom sinks

villa was very clean and comfortable, bed was soft, full kitchen was great

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

the kitchen is not equipped with a stove and the single knife was very used

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

also there is no common pool

the kitchen has almost everything you need to prepare something simple

liked the privacy, hot tub, shower, and the kitchen area

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

rooms were great size and clean! breakfast was beyond amazing

weak wifi in our room but good at reception and pool area

staff, free parking on premises, free night tour, all day coffee and tea (also free), outdoor pool and 2

breakfast was great

weak wifi , no english channels.

breakfast was

also the wifi was fully accessible everywhere on the property

pool and jacuzzi was adorable

good buffet breakfast, although not many options for bakery items (e

great breakfast buffet, free parking in gated property

wifi was great

the fact that the hotel is adults only was also a big plus for us

parking is plentiful and free

the pool area and the spa and the location

beautiful setting, very private, each of the different pools felt like a secluded oasis!

the wifi was perfect and connected all over the property for the entire length of our stay

i little snack bar would be helpful for those who would like to stay at the resort the entire day

gym had no air con which made it stuffy

expensive (value for money wise) but that s typical for the entire country - rather small parking onsite -

the wifi worked very well for keeping up on work

drinks at the bar could have been a little stronger.

breakfast and in-room coffee could be better given the abundance of delicious costa rican coffee

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel

great place to stay with kids as they have a farm where children can get involved if they want to

room and very private - rooms are spread out parking is very close to the room great nature surrounding the

our kids enjoyed the hotel pool and the buffet breakfast was great

their breakfast is really good but we had ordered room service for dinner which was not good

wifi kept dropping when not in a public area

communal areas for kids or parents to meet no pool table, dart board, football table which would have been great

location and amenities were excellent - hot spring and pools with swim up bar, free wifi (strong), mini bar,

the spa pools were wonderful to come home to soak in and not crowded

the pool area is a lot of fun and the kids enjoyed it immensely the staff was very friendly and we had a great

my kids had room to run and play

the breakfast with the fresh smoothies were a treat

wifi in common areas was poor (even though thankfully wifi in rooms was sufficiently good to have

breakfast and service were great

i enjoyed a massage at the spa with the windows open and the rain coming down (it was heaven

massages in our brief stay here, one on check in, and one on check out the next day, and the spa and therapists

good variety of food for breakfast

but the music was so loud and the music choices really distracted from the tranquility of the pool and gardens

the multiple pools, spa, meditation platform and gym were all fantastic

location, private pool, we enjoyed every morning our yoga session with criselda and her husband

we also very much enjoyed the pool areas and in particular the swim up bar in the hot pool which is an excellent

stopped by the coffee shop and bakery frequently, did the complementary breakfast both with room service and

chalet rooms, spacious, amazing views of the arena volcano

spa treatment prices were high.

gym opening at 10 am a bit too late and gym lack ing mats, free weights more than 15 lbs and other

there is even a swim up bar next to the pool and hotsprings

a good size and lovely and clean, good size fridge/freezer, microwave & coffee machine in the kitchen area, and

one of the two areas in need of an upgrade for such a classy establishment is the kitchen management throughout

dining as well as a fine dining option), a game room, several pools and bars, a well equipped gym and spa area

also, one of the pool bartenders, michael was rude

we loved everything -especially esteban at the parking/guest services!

the hotel had so much for our family - the pools/hot springs, mini golf, kids club, games, etc

the breakfast is good and the staff is there to help you explore

we had to return the pool towels back to the front desk at checkout

the tours attached to the property were great! the hot springs and spa were also amazing!

no wifi on the rooms. thermas pool dirty and not warm enough.

pool, thermal springs and reataurant were fantastic to have on site

excellent, dinner in two locations - pool location was very good

we enjoyed room service with the volcano

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

biggest complaint is there was no where to purchase a beverage other than the bar, room service, or the mini

gym room is not in good state at all. equipments are really old.

the window, comfortable and spacious bungalow, on site hiking trail, free parking, delicious breakfast, and

parking was good, very close to the house

stunning view through the window, comfortable and spacious bungalow, on site hiking trail, free parking,

breakfast was very good

a few screaming kids next door.

the pool at the hotel was gorgeous, and the breakfast was amazing

room service menu limited

are comfortable and attention to detail, everyone gets a robe to wear to the hot springs (even kids), world

you show the band to the parking attendant at the pool facility to use the lot just cross the street for free

kids loved it

they need to replace the furniture around the pool.

we saw lots of wildlife here too which my kids were pleased about

whole family had a wonderful experience at chachagua, and the kids especially enjoyed the hot spring pools,

diego has been a great host and took us for a 2-hour ride in the jungle with the kids

wifi coverage is spotty

they even have a floodlit football pitch by the restaurant for the kids to play at

delicious breakfast

so friendly, and wonderful amenities at the hotel: good restaurant, walks, hot springs, pool, night hikes, etc

it was a highlight of the trip for my kids

the pool was a really cool set up with half cold and half warm water