weather was a little cooler when i was there, but there is a nice pool (a little cool) and a jacuzzi

also, they have a kitchenette, but there are no utensils

also did not have wifi in the corner chalet

the restaurant and bar area overlook a great garden teaming with birdlife and a fantastic view of arenal volcano

breakfast was great and the customer was excellent !!!

we also asked for a package of romantic spa and dinner both at the room, dinner was amazing however the massage

the neighbor had 2 kids and was super loud, screaming in the morning

the wifi was also a little slow (it was difficult to facetime with my kids

but something better needs to happen in the kitchen

just use the laundry service that the hotel offers

the room service is out of expected and they have a small ipad in every room for you to order

there was a gym which was a bonus

s a luxury spa and quite an operation

the swim up bar, room service and restaurants are also amazing, particularly tucanes, the waterfall view is

huge first floor suite with excellent air con and wifi.

ample free parking

is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

i highly recommend enjoying the spa as it was almost the best part of the trip

luxury hotel with amazing thermal pool system, big rooms tastefully decorated with huge windows with an incredible

the gym was rather poorly

room service was quick and really affordable

bar got good drinks

good buffet breakfast, although not many options for bakery items (e

the wifi in the room could work better.

there is a nice pool and jacuzzi to relax, a exeptional breakfast and some nice hikes in the direct environnement

room was spacious with good air-con, strong wifi and a comfortable bed

breakfast was good with plenty of choice but lunch and dinner options quite expensive

the bar is not available, but the hotel does not object to you having your own beverages, and even

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

everything was beautiful, the swimming pool, the room, the view.

there isn t much lighting in the bathroom and the light bar wasn t working, no other rooms available and

nonswimming pool - no bar - limited staff present at reception - basic breakfast

the breakfast was delicious and hot and individually made. not a buffet.

the window, comfortable and spacious bungalow, on site hiking trail, free parking, delicious breakfast, and

stunning view through the window, comfortable and spacious bungalow, on site hiking trail, free parking,

a 10 and 12 year old child and 2 adults so i would think they would charge more for adults than kids

access and parking is great

room service at night spoiled us completely

morning breakfast is substantial

for $200+ per night and having to deal with screaming kids why trying to relax is ridiculous

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

their rooftop coffee bar was delicious and the view of the volcano was breathtaking

the breakfast was a good start to the day and the staff were exceptionally helpful in making

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel

my kids and i enjoyed all of the different pools, hot and cold; we loved getting into the hot springs

bar and restaurant staff similarly excellent

breakfast was amazing

location, private pool, we enjoyed every morning our yoga session with criselda and her husband

the initial stock of mini bar items for free was great

best breakfast and dinner we have had at home and away

we also very much enjoyed the pool areas and in particular the swim up bar in the hot pool which is an excellent

the multiple pools, spa, meditation platform and gym were all fantastic

great adults only property. thermal spa was relaxing. staff was amazing

she also gave us complimentary spa treatments which were fantastic

small gym and hope for better pool maintenance

very poor gym. small swimming pool. hotel premises miniscule for such a hotel.

the gym was outdated and needed upgrading.

facilities: walking trails, pools, spa, thermal pools, lava mud, beautiful grounds

no one likes that there is no wifi in the rooms, but you're not here for the wifi!

the hotel requested us to pay to stay with our dogs, and when we made the reservation shows pet allowed without

price for food after the breakfast was pretty high for the quality

selected this place because they advertise unlimited select spa treatments

breakfast and the food at other times at the bar are fresh and tasty

to our room while we were out to dinner -- we had to park down the street and carry our sleeping kids up the

we were also disappointed to have a tour bus park in our parking spot next to our room while we were out to

chalet rooms, spacious, amazing views of the arena volcano

the breakfast was a huge buffet which my kids looked forward to every morning

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not

kitchen nicely appointed

of costa rica and it was probably the best place we stayed, beautiful new rooms, little modern kitchen, beautiful

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

very clean and nice, spa was awesome and in a good location

we liked the large bathroom, the outdoor rain shower, the kitchen area, and the living area

hot water for kitchen and bathroom sinks

villa was very clean and comfortable, bed was soft, full kitchen was great

the villa was spacious and had a safe and a large bed, it came with glasses and some kitchen stuff which was

the kitchen is not equipped with a stove and the single knife was very used

pool and hot tubs and swim up bar all were great

parking is close to each room

lot of family activities on the property itself, swimming pool, thermal pools, games, etc, we loved our stay

the restaurant and pool have a nice view of the volcano, but not from the room though

the food was good, breakfast was buffet-style with hot foods and made to order omelettes and waffles, fruit,

beautiful, it was one of few places we could find that could accommodate our family of 7 with 5 kids

superb, breakfast amazing, rooms brilliant and facilities were excellent.

rooms, friendly staff, good amenities, great parking spots and food in restaurant was really good, both lunch

parking was very tight, and we had a small vehicle.

tight parking space if you have a large vehicle.

wiuld have loved to have a kitchen

pool closed slightly early at 6p. not much besides that.

is awesome - great for kids

wifi in the rooms were not great and the bathroom walls between adjoining villas are thin - you can

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

hammock in the patio was great - kids loved it and so did i

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

is really good, but we also enjoyed having breakfast on our own balcony (the lodge had a small kitchen area

coffee maker was missing pieces which made it not functional, though the rest of the kitchenette was well

the gardens are very nice, the happy hour and bar with music were fun, and the family-run staff were gracious

the facilities were amazing: hot springs, game room, gym, cardio room, restaurant views, on-site tours

enjoyed the resort, there's something to do for everyone; a game room, relaxation room, spa, gym, restaurants,

wifi internet was extremely slow

dining as well as a fine dining option), a game room, several pools and bars, a well equipped gym and spa area

food at the wet bar and the room service could be better

the dining area downstairs was also well kept and a delicious breakfast was served daily

staff was very friendly and helpful good location rooftop bar with nice view on volcano

wifi worked well

breakfast pet friendly walking distance to la fortuna downtown

free secure parking

nice hotel pool

really liked the bungalows and the kids enjoyed the pool table

hotel bar is only open from 3 pm

surroundings, private, quiet, with things to do (hot tubs, swimming, pool table, table tennis table), good on

staff very professional and kind from front desk, restaurant and room service