nice cold pool and bbq area onsite also

is our 6th time staying at this property but the first in the spa suite

the qr code in the room for automatic connection to the free (and fast) wifi was great - definitely the easiest

i didn't get the wifi password and no milk in the fridge for a cup of coffee. minor things!

onsite restaurant prices were very high, and the parking was not very structured or intuitive

wifi worked well and we found the bed very comfy

wifi not great

the owner is so friendly, and the rooms are equipped with all good quality furnishings, bedding, kitchen utensils

beautiful gardens, clean room, big spa bath

location is great close enough to all the things to do in healesville with free parking available

the spaciousness and fireplace making our stay all the better as it was a cold and wet weekend

no restaurant room service

breakfast was good too and the lounge living area with the open fireplace was very inviting

wifi wasn't working.

it was winter but none of the fireplaces were lit and the restaurant was closed

parking was convenient though had to push luggage about 50m on a slope and then carry them up a few

the kids loved the pool.

spa in the middle of the room was the best part

the mini bar was very well priced and we were made to feel very welcome

light shining into the bedroom all night. restaurant had no kids meals

was high , especially since it didn t have other features such as a restaurant , kids play area

there were no laundry facilities, minimal cutlery, no washing up liquid or tea towel.

a sink in the kitchenette would avoid having to use the wash hand basin in the bathroom for catering stuff

laundry truck blocked the exit for more than an hour

the rooms were spotless, but also the design, furniture, spa bath, kitchenette etc etc were wonderful and far

food at restaurants and bar

we pack light so it's so handy to use the laundry whilst there

the pool was great and very well kept as were the gardens & facilities

fantastic pool for the kids to unwind after a day of travel.

and went out of their way to help us with questions we had and to assist us with our request for room service

in times of very small tourisme and probably problems of staff, the daily menu proposed as room service

room service meals after 9pm were a little burnt

terrible wifi

it was lovely. fast room service. helpful.

room service meals, fantastic continental breakfast spread and the bed was so

were spacious, bed comfortable, hospitality was top notch, breakfast was super yummy, plenty of parking

easy parking

loved the spa bath the room decor and the quiet atmosphere inside and the bed was very comfy

room was large, spa was lovely and the bed was very comfortable

only issue i had (and this is being picky because i had the kids with me) was the shower it was very hard to

loved the fireplace

can only get wifi from reception

the wifi wasn't working and my phone struggled to connect to mobile data, but it was nice to switch off

the spa was lovely after a day of exploring, the bed was very comfy, the fire was beautiful on a cold

wifi not working in the room.

the facilities the bedrooms were nice along with the beds were comfortable the contents in the kitchen was

room service charge

great meals from the club, room service, very happy

lovely lady at reception clean neat rooms and has a laundry room

to have an apartment and kitchen, it was ideal for what we required

kitchen facilities

big room, good wifi (although the hotel was only half full), quiet (i was down towards the back away from the

we needed a laundry as we didn't know the area it was difficult to locate one

spa was good.

we were attending a birthday party and didnt want to have the hassle of parking our car in the plaza carpark

it was also super comfy and they had tv and wifi which was great

onsite parking

lack or room service removed personal luggage the day before

my wifi left her album and mobile phone in the room and had it delivered to me while we were attending

free off-street parking

the indoor heated pool & spa was not heated at all. & we were unable to use it.

good but room service is poor

they upgraded me spa which magnificent as 35 next 2 day stay and free car parking under shade in building was

garden, gym and swimming pool within the complex

was great except the room service always closed earlier than the times given in the information booklet in the

the staff were great, with off-street parking.

spa is worth the stay

for breakfast only to be told it was not open and the we should have ordered the night before for room service

room service was good

spa big bed comfortable

the spa room was very comfortable and relaxing. good breakfast. ample parking

was very impressed with the set up of the bbq and pool area

room service was not done and got back to an unserviced room.

spa was great

spa and bed

spa water would go cold while filling, hot water system may need an upgrade

the bathroom with a spa became flooded from a flood vent

spa bath and close proximity to where we needed to go. room was clean and modern. comfy bed too.

lovely spa to relax

parking is tight under carport

great location, friendly staff and good breakfast. rooms are clean and comfortable.

room service was quick and yum

frustrations to people if they simply forgot to grab a spare one from the room to go down to the gym

clean, well appointed and excellent staff. great to find a pet friendly hotel that really was.

floor i was on was pet friendly, i wasn't made aware of this

it had a kitchenette without a microwave

location clean free parking free wifi friendly staff

it would be more convenient to have a toaster plates etc in the room as when i booked it said kitchenette

only this place, very nice stuff and great location not too far from mel city free parking

rooms were nice and spacious, the spa bath was awesome and super clean

the room was clean and comfortable, and i loved the spa bath such a nice touch after a long day

park across the road for the kids to run around

was warm in the room which was important to us having the kids with us

handy kitchenette with everything you need for a short stay

that the wifi didn t work despite trying repeatedly

we went during covid-19, so there was no room service but we could get uber eats and the staff were so helpful

friendly helpful staff, we got room service breakfast one morning , it was nice but not exceptional for the

our bar fridge was not working

wifi not for free. very expencive. i do not take it..

excellent for travelling with kids

was close to the mcg easy walk with the kids

that l did not like it but the pool area needs a little update, some pool umbrellas not functioning, and definitely

the room service menu was a bit odd. not good choices for kids.

wifi to 3 devices is frustrating and ridiculous when 2 people are travelling

room service at midnight, food still exceptional

good amount of parking on site and a very short drive to the beach and numerous places to eat

the kitchen was well stocked with a nespresso machine and capsules

well stocked kitchen and laundry

there wasn't a washing machine in our apartment but there were good laundry facilities available which were

the pool is open late and the gym while small has all the basics and is open 24hrs

the bed was comfy and the pool area was amazing!

fast wifi

it would be lovely if restaurant menu options were included in room service.

had to advise reception of a very noisy family next to our room as the little kids where still playing and

breakfast room service food wasn't as outstanding as everything else about the hotel.

the room we had was great, roomy and comfortable with free wifi and the inclusion of apple tv

the room was clean and modern with good wifi

i found it slightly annoying to have to remember the wifi password from the lift, but it wasn t a big deal

awesome service, great rooms, free wifi, mini bar and breakfast

wifi was excellent and the free mini bar and snacks was a great bonus

bed was great ,pillows were great staff were great restaurantand bar great

ordered room service, which was amazing

gym was very clean and well equipped

staff were lovely and continental breakfast was excellent, apart from minor reservations about coffee - see

gym is not so great and no sauna or steam room.

location is great for getting about, lovely pool (only 1m deep but still great for a cool down and some laps)

room service breakfast was poor cold food and the coffee tasted like warm water.

no kitchenette

bar meals weren t good value, no room service, relatively poor access to public

the pool is not accessible at night or in the morning before 9 laundry not accessible at night

room service could be better

fully stocked mini bar and snacks (sadly lacking in many hotels now)

we had a superior twin room with microwave, kitchen facilities

received an upgrade to an older style apartment which had 2 nice balconies, a lounge and kitchen area separate

think the reliance on food delivery while appreciated, for a couple, it s not the ideal room service experience

traveled with my two kids and i noticed they didn t vacuum the room

the wifi, cannot connect

always stylish and friendly. amazing breakfast.

no self laundry facility

was very helpful, restaurant lovely food and the wine bar made amazing drinks with exceptional service