our only complaint this visit was the pool was very cold normally it is reasonably warm

the room was comfortable, the wifi was strong and you can t beat the food

having to keep asking for the wifi password at reception, they kept giving us the wrong information, i was not

they have parking

the new pool was warmer then the original one

pool design, spa

the spa area looks like ward zone, they really need help

shower too cold no heaters on winter room service - food not that good

no commodities at all, gym was full of spiders and no electricity horrible

spa was closed, so not really spa hotel, therefore overrated price as the hotel is quite isolated

there is no restaurant or little kitchen

pool is cute

pool and beautiful view all around .

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

didn't have screen on the windows, the pool is small

the pool is small, no ladder so it's hard to get out if you are older and the water is cold

entry to pool should have a short handrail placed on brick wall for pool entry.

pool isn t set up for anyone with a disablility- it isn t easy to get in or out

lovely location with a swimming pool

staff, great food and great outdoor pool area for relaxing and meeting people

workers were promptly when needed for room service

unfortunately, the pool was very cold- needs a heater installed

loved the room, we had jacuzzi room with view of pool

pool was wasn't clean and cold

no wifi, unavailability to have 2 sets of keys fir a room

excellent staff, nice pool.

free parking inside the gate

parking

very poor wifi in the room (or no wifi at all most of the time)

the parking

pet friendly

safe & secure parking is attached to the hacienda

the parking lot is small

parking is a few blocks away

room was humid and had no real windows. wifi was shaky

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no

very romantic except for the blaring music from the bar on the rooftop

noisy bar opposite

aware that there is no bar area, no room fridge or drinks other than a mineral water

the rooftop pool with the view on the cholula pyramid is unmatched

the pool open a bit late

the rooftop pool is not really for swimming.

pool is small, it is only for staying a little bit

great design around the hotel, pool, rooms

brand new clean pet friendly

the pool is clean and the whole hotel has a great vibe

that they did not have a restaurant in the hotel. i usually like to get room service.

great location. modern interior. secure parking on site.

veces el wifi fallaba un poco, lo mismo los servicios de tv

booming music from bar across street until late on weekends

the common spaces such as the kitchen, living room and terrace are big and comfortable

the pans in the kitchen could do with replacing.

someone stole our trailer trail lights that was in our truck parked inside their parking lot.

the stay included breakfast (though it wasn't mentioned in the reservation)

very limited options for included breakfast.

nice parking area, right outside your room