the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

there wasn't no pool or fitness room like they show on

the gym was phenomenal! breakfast was okay.

all of the facilities that were usually available were closed and no one was allowed to use the gym or the swimming pool when the temperature were scorching

the gym was lacking in equipment and variety.

clean hotel, and the free breakfast was very good

free wifi, kitchen

staff were so friendly and welcoming, the facilities such as the gym and pool were very nice to use and very welcoming and the room was very comfortable to stay in

t,v,, fridge, gym, clean common areas, courteous drivers

open gym

gym

small pool and gym were still a welcome sight

the gym is 24/7. breakfast was good. room was clean. had no problem.

felt like walking down a high-school gym locker room

no pool and very very small gym. breakfast was ok.

gym was ok and good location near to the midway airport.

breakfast was given in a bag no meat no gym no pool

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

ey were dried out)

i liked the large rooms, comfy beds, excellent service and top gym.

cleaning towelettes in gym

enjoyed our stay, the pool was nice

i enjoyed the room, fitness room and the breakfast.

the staff was top notch, very professional, staff is awesome, from the front desk, complementary breakfast, housekeeping, etc

i didn t like not having access to the pool and having to ask the front desk to let me in!

arrived about 2 am with several kids

shuttle to airport, breakfast, and staff

fitness center was small but efficient

friendly staff, clean room and reliable airport shuttle

ich serves all the major brand hotels in the area)runs constantly & was perfect

i called to do an early check in at 11am

ry early) flight

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

also, they should really put a age requirement on the gym so that children can t be in there goofing off while adults are trying to actually work out

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and front desk snack/drink options for purchase

nice pool and gym

everything and the airport shuttle

i also liked the pool and the gym

lkied the gym, the pool and access to a sports bar

kids liked the pool. the room was nice. the size of the room was nice as well.

staff was very friendly and extremely helpful with the getting the airport shuttle.

location and cleanliness. nice there was a bar onsite

the gym facility was good. nice space & equipment.

well equipped gym, good bed and breakfast, easy checkin and checkout

the breakfast ud83cudf73 was more than expected very delicious ud83eudd24 laid out very nice

they allowed me to check in early plus they had a shuttle to the airport

easy parking, good breakfasts, polite from check in to housekeeping.

free shuttle to airport. indoor pool and fitness center.

the pool stays open late and also the fitness center.

some rowdy kids that were running around middle of the night around 2am.

the fact that room service was not available

convenient airport shuttle; fabulous dining at the copper fox

breakfast was good for being a grab and go box

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

onsite laundry! great breakfast!

location, breakfast was good.

staff was very accommodating, hot breakfast was great.

there’s a gym

location was perfect breakfast delicious

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

love the airport shuttle service! also very pleasant staff!

shuttles

web page stated the hotel had a pool, gym and restaurant open, upon arrival i was informed it was all closed

i used the pool, gym, and outdoor patio area

gym. pool

gym was too small and smelly the swimming pool was absolutely disgusting could not even swim in it

worth the stay was to expensive for everything to be closed

comfortable and big beds gym

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

the breakfast and your gym.

staff was helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was

gym facilities

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

healthy options during breakfast would be nice

i also liked their variety for breakfast and that they had flavored creamer for the coffee

the breakfast was nice as well

nice shower facilities, fitness center nice

the pool was nice, the rooms were great, the staff was helpful!

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

location, the gym.

location. really good gym.

the swanky, nerdy, studious vibe, the great views, the spotless rooms and gym, the friendly yet very professional staff

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise

there is a well equipped gym

fitness center was 24 hours

the pool and fitness room were shut down and my children wanted to get in the pool.

fitness center had funny smell

loved tha pool beds felt great

kids indicated the pool was ok

peloton bike and other great gym facilities

great 24 hours gym with a peloton bike

i liked how nice and clean the gym was

clean, comfortable, friendly staff fabulous gym!!

it was about an hour to get downtown. the pool keycard reader didn’t work

friendly staff in the reception, pool and gym were awesome

t work in the gym, i tripped on one because the belt wasn

that it had a pool and gym

we used the gym and pool and were happy with both

the bar area was great the gym was awesome with the glass window

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

great food super staff, wonderful gym

room, gym, restaurant, staff, art.

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

i was even allowed a late check out since i checked in at about 10pm on arrival

nice gym convenient to eat with restaurants and whole foods around

the fitness gym is cramped and somewhat limited

the gym was on the smaller side but had what i needed.

covid-19 inhibited room service! and no restaurant or daily cleaning or pool or gym

the gym ends serious upgrade.

the hotel gym was really well equip, parking was very safe and secure

the hotel has alot of hidden gems, there's a small gym, a little cafe and a business center

, breakfast, gym, pool], which added to the overall great experience

the gym was full

in the gym is broken: neither treadmill works, one bike has loose handlebars, the other has a loose seat,

the gym was alright and they had a laundry room you could use for free

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

from the hospitality of the staff, location, cleanliness, complimentary breakfast and spaciousness of the room

the fitness center and free laundry usage was super handy

the friendliness of staff and the breakfast was surprisingly good with a variety of choices

pool was cold the first day i believe it was because they had refilled it the pool is also pretty

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

over the cost of parking, the bathroom situation, the pool was dirty and on our last night there was a wildly noisy party next door to us that did not

very clean and great breakfast

gym and laundry facilities were also a great addition and excellent quality

the breakfast was great. the gym was nice,

parking) good price and location ( two metro stations only 7min walk away from the hotel) the gym and staff were nice

the gym was nice, building looks nice outside

room, building, gym

gym was supplied well

the gym was satisfactory, and the bed was a little too soft for our liking

comfortable beds and spacious rooms. good size and well equipped gym.

the gym facilities are impressive, and the fact that there's a food hall downstairs is a great bonus

a food hall, gym, decent free breakfast

location, swimming pool, laundry, and gym facilities

24 hour gym and business centre that doesn t charge for usage is fantastic

gym could use a few more upper body machinery

comfortable room, excellent gym.

the hotel gym was terrible

glad you had a spin bike in the gym

the on-site gym was really nice and i really was appreciative of being able to work out during my stay

terrible service; staff is unhelpful; gym substandard.

service for example there was no room service to replace towel or coffee or shampoo

was basic, whilst fresh, there was no buffet bar for small selections you'd normal

the gym and laundry room were very useful

location. pool & gym. cleanliness. breakfast.

breakfast, good gym, good pool, staff was very nice

i liked the gym room and breakfast area

place was clean and the gym was well equipped

sign posted not to take breakfast to your room?

staff is nice, the breakfast is simple but good

clean, clean pool

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

free continental breakfast was a real plus

the gym is awesome

excellent gym with everything you would want

amazing gym had everything i needed

the indoor pool was amazing and i like the fact the location of both gym and pool

the gym and the pool.

easy access to food and the gym was the best by far i ve ever been to in a hotel

the rooms are new, the breakfast is amazing, the amenities, the gym, all very good

to convention center, nice food court and also sit down restaurant, gym stocked with cardio and weight machines, catch a cab anytime

gym is not very clean elevator is not very clean inside of the room was fairly clean but daily

location to mccormick. eating locations nearby. rooms were excellent. fantastic gym.

gym,laundry

location and gym

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

there is a fitness center off of the lobby

location, fitness center

they did let us use the restroom attached to the fitness room to change clothes in at 3:30 which was kind, but not ideal

beds were fine, clean enough, fitness room/snack bar/amenities were nice to have.

fitness center was small but also clean

didn t get info about the pool or gym and no breakfast at all

not enough washer-dryers)

room was clean, wifi excellent

the pool on the roof was spectacular and our kids loved it

hotel, spacious room, we got an early check in and late check out which was a relief because of our flight

gym facility, while not the best in terms of equipment was always clean and never very busy

the gym was a bit small and breakfast wasn’t fantastic

that the room didn’t match what is listed on the website, the hidden price fees, the pool and gym were closed (the only reason why i booked this hotel for my family) and the cleaning staff does

and a good gym

suite , cleanliness, location near shopping with lots of resturaunts, pool, gym, full kitchen, and free breakfast

room was a great size for 3 of us and the amenities were decent and as expected (gym, pool, breakfast)

gym and pool with gorgeous view

staff was pleasant and there seemed to be great amenities (breakfast, bar, gym,

oh - and the gym is awesome - loved that they had a peleton

perfect location i didn't try the breakfast as i didn't have time but it looked very good the gym was big and with a nice view on the city

gym with no aircon (30c+ (+) gym facilities up on the 30th floor were great - decent, well-equipped space (-)they charge what the hotel normally is and yet you can t use the pool nor gym ... (-) our room was below the gym, which was loud when someone was powerlifting (-) no amenities to the hotel no business center, no pool, no gym, and no breakfast

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

showed pool picture

they're was no room service for my stay and i was not informed of this until my check out

i wish the pool/hot tub hours were more than 9a-9p

lobby area unimpressive and breakfast and gym were underwhelming

basically everything! did not hit up the gym because i was there for lollapalooza.

gym is poor very expensive parking .. i paid 50$ to park my car their no swimming pool inside

the gym could get some updates.

is too simple, gym could be better

onsite bar and dining was closed due to covid.

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

no grab bar in shower. hand soap too small. soap in shower mounted too high.

the service was excellent, the bar poured good drinks and the room was immaculate

gym access, restaurant and breakfast buffet. felt really safe traveling alone. comfortable.

i liked the gym. the bed was very comfortable.

the breakfast, the gym and the hotel was also pretty clean

no information about gym or pool area

refrigerator in the room cost of overnight parking (only valet option) no swimming pool or gym facilities (made known to me) nothing unique about the room or other spaces nothing unique

fitness equipment did not work

breakfast or pool or fitness room and you should be given an coupon for price reduction

the fitness room was never cleaned

a friendly welcome beautiful room, friendly staff, great breakfast.

nice location big hotel had a pool ok wifi

clean room, comfortable bed, everything felt/looked very elegant/luxurious, even the little gym was not bad at all (for a hotel

the room was amazing and there is a very nice gym

gym is nice

location. gym. on site restaurant and bar.

the hotel gym was great - really liked the peloton

24 hr gym access

good gym

very early check in, gym view excelent, good motivation

yscrapers) , all perfect, excelent thanks

place, quited, nice room, attractive place for gym

staff and facilities was great had everything on site for our family even a pool and great gym stayed here for the marathon and was awsome

had to pay extra to use the gym and make reservations to use the pool/hot tub area

great location, love the gym and pool areas, comfortable bed, decent shower

loved it superb will be back soon. should not be charging for the gym though!

the gym, pool, hot tub, restaurants, location, amenities, cleanliness, receptivity of