customer service and everywhere was so clean. their breakfast is good

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

breakfast was good for being a grab and go box

i come here because it's so clean, quiet and good breakfast

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

there wasn't no pool or fitness room like they show on

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

staff were so friendly and welcoming, the facilities such as the gym and pool were very nice to use and very welcoming and the room was very comfortable to stay in

comfortable room, nice bar and restaurant, somewhat small but well equipped gym, nice business center, free parking

gym

t,v,, fridge, gym, clean common areas, courteous drivers

small pool and gym were still a welcome sight

staff was helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was

the breakfast and your gym.

gym facilities

the gym is well equipped and new.

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

cleaning towelettes in gym

ey were dried out)

i liked the large rooms, comfy beds, excellent service and top gym.

comfortable bed the soft lite pillows the pool area the quite patio and the staff was so

lkied the gym, the pool and access to a sports bar

i also liked the pool and the gym

no bar or kitchen/food

31 the hotel never mentioned that the bar and restaurant would be closed for my stay

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner blowing hard, noisy, very cold

the gym was lacking in equipment and variety.

the gym was phenomenal! breakfast was okay.

all of the facilities that were usually available were closed and no one was allowed to use the gym or the swimming pool when the temperature were scorching

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

the breakfast was an added plus

i enjoyed the room, fitness room and the breakfast.

close to airport, shuttle service was great

i didn t like not having access to the pool and having to ask the front desk to let me in!

that kids was all over the place and pool with no adult.

they have an airport shuttle that comes every 20 minutes

fitness center was small but efficient

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

friendly staff, clean room and reliable airport shuttle

the room, pool, staff, and shuttle service were all excellent.

the shuttle was very convenient

gym was ok and good location near to the midway airport.

the gym is 24/7. breakfast was good. room was clean. had no problem.

it was close to a lot of thing the gym was nice

breakfast was given in a bag no meat no gym no pool

no pool and very very small gym. breakfast was ok.

free shuttle to airport. indoor pool and fitness center.

the pool stays open late and also the fitness center.

great shuttle service to the airport

location, cleanliness & the bar downstairs.

the fact that room service was not available

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and front desk snack/drink options for purchase

also, they should really put a age requirement on the gym so that children can t be in there goofing off while adults are trying to actually work out

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

nice pool and gym

due to covid the pool wasnt open.

well equipped gym, good bed and breakfast, easy checkin and checkout

the gym facility was good. nice space & equipment.

they provide a free shuttle bus to the airport too

early check in request was not accepted

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

nice shower facilities, fitness center nice

pool and hot tub were a hit for both the adults and kids

attendance at bar and restaurant

pool hours are reserved this is a plus

great 24 hours gym with a peloton bike

clean, comfortable, friendly staff fabulous gym!!

i liked how nice and clean the gym was

peloton bike and other great gym facilities

i love the fact that the pool was open and i felt safe

fitness center had funny smell

the pool and fitness room were shut down and my children wanted to get in the pool.

fitness center was 24 hours

kids indicated the pool was ok

as a parent that makes their kids rinse off, it was difficult to use

good gym and outside lounge area

the bar area was great the gym was awesome with the glass window

friendly staff in the reception, pool and gym were awesome

nice building and cool bar, pool and gym.

t work in the gym, i tripped on one because the belt wasn

i used the pool, gym, and outdoor patio area

closed gym closed no breakfast all those things should be stated on the site page that was disappointing

ool, gym) closed the water in the room you had to pay for and breakfast was

web page stated the hotel had a pool, gym and restaurant open, upon arrival i was informed it was all closed

they also have a gym and swimming pool

there’s a gym

to midway airport, great staff, clean, convenient shuttle to airport, good night's sleep, nice breakfast and excellent value

very friendly staff, clean, great breakfast, safe location.

very little noise and breakfast in the morning

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

sign posted not to take breakfast to your room?

there was no eggs bacon or sauages for breakfast not a big selection

the breakfast needs more than just carbs.

free continental breakfast was a real plus

location and gym

location was perfect for me…close to my friends muay thai gym

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

staff, comfortable bed, breakfast

pool was open breakfast was great and it was clean and comfortable.

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

fitness center and ice machine in the lower level

more equipment in the fitness room.

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

the breakfast was very nice, and the hotel is very well kept

gym is miniscule with no free

nice gym equipment

the gym was out of service, and this was the main reason i booked the place because it had a

free breakfast and parking. indoor pool and gym.

the gym was not functional

onsite bar and dining was closed due to covid.

well to no fault of there own but because of covid the bar was not open

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the fitness room was never cleaned

breakfast or pool or fitness room and you should be given an coupon for price reduction

fitness equipment did not work

the wifi is good

free parking free breakfast

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

clean rooms, a nice pool, and a gym

wasn't able to explore the rest of the ameneties since we can't get in the pool and gym even with our key cards

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

i will say the morning breakfast was good and the gym was clean

sauna and gym were great

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

didn't advertise that access to the gym and pool was $8 per day per person, lame

the gym not being 24hours

yes i would like the gym to be 24/7. i workout twice a day.

safe, friendly staff, good breakfast with several options, free parking near entrance, nice fitness area; next time i'm in the area, i will stay here again

breakfast was okay

the pool wasn’t open at the time it said it would be open because they were cleaning it

the breakfast was very nice

the pool was nice even though it was small

large rooms, cozy beds, free and good gym, good swimming pool

we woke up and had breakfast which was really good

the kitchen pans. i used a lot of butter and food still stuck.

loved the size of the room, having a full kitchen was great with kids

one night we went to the pool where there was at lest 15 young kids with 4 adults

location and gym was nice

been great: the staff, breakfast, the gym

i liked the location and the gym area.

additionally, your website advertises a gym, which was not functional or open while we were staying

restaurant and bar on site .

beautiful facility nice gym, clean

the gym equipment needs to be updated.

the view is beautiful, with nice pool and gym facilities

gym was amazing for a hotel

we also like the furniture in lobby area connecting to the gym

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

- from the professional friendly person at the front desk to the fitness work out room including the fruit basket with bananas and oranges and water and free ear

there was nothing not yo like although there could be a washroom in the fitness center

the staff and the room, loved it. my kids also loved the pool

pool workout room bar food

i really liked the gym with 24 hour access

the gym was decent

great location excellent gym comfortable lobby area

spa services were wonderful

of room service extremely helpful during my stay very professional and knowledgeable

gym -horrible

the gym was nice and pretty well equipped especially for a hotel gym.

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

bad gym and non operational pool while still advertising it on the websites.

the wifi was decent and allowed me to do remote work

amenities - pool, really nice fitness center, large market in the hotel, restaurant, refrigerator in the room

the fitness center is basically just some machines and dumbbells

the fitness center.

great amenities, restaurant, bar louie, pool, fitness center.

the fitness center was open w/no sanitizer

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room service

nice room very clean. the pool was nice also oh and the breakfast was outstanding

pool deck was slippery and unkempt.

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

continental breakfast, fitness room & pool

the pool wasn’t heated

was very disappointed that the pool was closed

says they don't have any to give me never sent any up to the room,all ice machine were down the pool was out of order however the other accommodation were

everything was very clean, and the breakfast was amazing!

nice size rooms. good gym and pool area. staff very friendly and accommodating

short stay so didn't make use of many of the facilities other than the gym which was good

the gym is fine, and breakfast area enjoyable with really nice staff

and a wet bar with minifridge and microwave in the living room

room service was great.

exercise room: the gym has a good set of dumbbells, but only one stationary bike

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

location/kitchen/breakfast

the breakfast is so good and the staff is very friendly, the room is always clean.

the kitchen in the room

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

parking

there was a coin-op laundry room for guests, but only one washer and two driers available

laundry was extremely dirty

loved the free laundry and gym facility

everything was great from the warm welcome to the breakfast everything was fantastic

the room was very nice. the breakfast bar was great!

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

free parking another plus of this facility

pool was cold the first day i believe it was because they had refilled it the pool is also pretty

my grandchildren loved the breakfast and the pool

they love the pool, its always clean and not very crowded

heated pool was great

very well upkeep nice pool good breakfast could be quicker on restocking what’s down

gym baseboards were filthy

the gym was a good size with all the necessary basic equipment

location. really good gym.

was in the room directly above the gym

the gym was beautiful and well-stocked with equipment

the gym wasn't useful.

the gym

pool still wasn’t fixed the gym steel locked up

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

that), good hair dryer (don’t find these in a lot of places), nice indoor pool, good gym, good food prepared by maria and another kind guy, kind staff and very close to malls (with

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

next to my favorite gym

a pool and gym available

disliked the opportunity to access the state of art gym and other leisure amenities - i

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

the breakfast was great. the gym was nice,

the gym was nice, building looks nice outside

room, building, gym

parking) good price and location ( two metro stations only 7min walk away from the hotel) the gym and staff were nice

gym and laundry facilities were also a great addition and excellent quality

needs a bigger gym!

plenty of parking and good water available in the gym and pool, which were also nice

1. the employees. 2. the salt water pool and gym.

i liked how they have a restaurant, bar and gym inside

also, most hotels have a coffee bar and don’t charge you $4