spacious and warm room comfortable bed excellent clean facilities: gym, sauna, steam room, pool and jacuzzi great food and cocktails above all the service was incredible

spa facilities are small and it was very busy but that was my only complaint

water in rooms, mobile signal ok, wifi worked

no public transit access but did have parking!

good breakfast and an extremely comfy bed

the wifi was not great in my room

sofa bed dangerous for kids with springs coming through

kids playing right outside our window in close private house garden, thin walls in our annex room,

no kids options for the breakfast

no kids options for the breakfast

not a lot. carpets were worn but hotel is on a golf course with players walking through.

location within the golf course

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens

golf and food, and friendly staff

we also did the walk around the golf course and went into london, via coulsdon s

staff, gorgeous room, fantastic shower, lovely club house and i'm sure an excellent golf

hotel is situated within the grounds of a golf course

do not play golf but this did not detract from our stay

modern room, with view of the golf course and surrounding area

k for balcony room)

we paid 20 for late check out, which is a fair price

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

laundry facilities were available at a reasonable price

there s a bar and food to purchase

very welcoming staff, friendly atmosphere. bar prices very fair.

communal kitchen well stocked with everything we could have needed

the pool and the people were very accommodating and helpful in a stressful situation

toaster, microwave and mini fridge and there was a fridge full of food downstairs in the communal kitchen

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and back garden equipped with tables lounge chairs and barbecue grills

unfortunately we arrived too late to use the pool and garden but it looked lovely

staff, lots of parking, beautiful room, bar and restaurant on site

also no wifi in the room despite being advertised - when we queried

was either too hot or too cold in there, the tv wasnt working and neither was the wifi

poor wifi/service

wifi did not work in the room had to go into the bar to use.

gym looks super and well equipped

ily special of steak pie) was fantastic and great

salad options as main course on the room service menu - too many pizza/burgers :-)

the “continental” breakfast of toast and ham kids cereal or strawberry yoghurt... not great.

a sauna at the gym would have been great

corner suite we stayed in overlooking the golf / race course was lovely with nice toiletries etc

enjoyed the pool and the golf

my family was very pleased and appreciated the beautiful design of the outdoor area, the golf facilities, and the horse racing ring

great room, view of the golf/racecourse and comfy beds. lovely breakfast too.

golf course is overrated and not worth the 40 pounds for a round, you can play in much nicer

were no contact numbers for room service so i ended up calling the hotel from my mobile to ask the rs contact number

poor wifi

free wi-fi is useless and unusable. gym is a bit tired.

restaurant didn't open until 7pm so we were restricted to having dinner in the bar

and so had to ask for more comfortable beds easy to park, didnt have to bother wtih tickets for parking

travelling with my family, we enjoyed your breakfast a whole lot

good clean rooms and great bar area and restaurant great prices available aswell

easy to locate great parking excellent breakfast even though they were hindered in the kitchen by faulty

at breakfast, a lovely lady called mihaela took time to take us through the various options available

staff brilliant nothing to much trouble breakfast lovely

on the edge of epsom down's racecourse and golf course

gym and sauna needs improvement as it used by the golf club as well ,

very helpful, storing bags and golf clubs and calling taxi for us.

very clean. lovely staff breakfast was lovely

only thing we would change is a better option for kids sleeping

massive room, excellent price, good gym accessible 24/7 overall a great stay

24/7 gym, small but ideal

small gym for the morning and a good breakfast

i enjoyed using the basic gym in between my travel de stations

we had our evening meal in the bar area, food and service were excellent

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

breakfast was good & sat at window looking out at the view was pleasant while having my start a the

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

very comfortable, great breakfast, very modern and clean with great location

clean hotel ni ce bar bed was very comfy and bedding was so crisp and white

decent, large kitchen with a bar, comfy bed an sofa/living room

excellent wifi

the staff at reception was bubbly, friendly, explained breakfast, said she would be around for another hour if needed

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

the breakfast wasn t very good. the scrambled were awful. no oats.

free wifi and comfortable rooms

breakfast was great, couldn t have asked for more

delicious and varied breakfast

the residents bar was cosy and did good bar food

i like that lots of amenities are thrown into the price such as air con, wifi and breakfast

the outdoor spa garden is so stunning

vegans could be catered for a bit better and the bar needs more intimacy

spa facilities , comfy room, very comfy bed and pillows, beautiful hotel, stunning

free parking and the sun was shining so it made it all the more beautiful

room service could have been more efficient

staff very friendly and helpful with directions to the golf

hotel is lovely, with a great bar, restaurant and breakfast selection

we had a lovely lady on reception ring down to the pool and asked if we could have swim and they said yes so luckily we could have one more swim and

good facilities and kids love the swimming pool

i enjoyed using the gym and swimming pool

where not there long enough to really comment great location for the british masters golf

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for breakfast or dinner, but menus looked

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

comfort of the room and the reception area , bar area with open fire and restaurant

with wifi and tv

for our needs was perfect for a party at local golf club but would otherwise have to reason to stay in central croydon

in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing and running up and down the

and tidy * a wide range of kitchen utensils were provided which was very convenient * great wifi * staff were friendly and polite * free parking right outside the

problem with wifi, connection was a bit weak

friendly and helpful staff, modern room, wifi, clean, location, parking, kitchen

choice for breakfast

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

lovely breakfast

breakfast, did a wine tour and it was great, did a walk the next morning

excellent standard of food and drink and lovely ambience in bar and restaurant