the infinity pool was nice. our room was spacious with a beautiful view.

pool by the beach was great and three pools made more room for everyone to cool off

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the restaurant made a nice

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

it has a nice pool (unheated) and the rooms have good kitchen areas

the pool was fantastic

), to relaxing by the pool midday, along with food recommendations, this place has it all

location, well equipped kitchen, great wifi and television options, good security, comfy

full kitchen, and very modern bathroom, with great water pressure

kids were entertained

full kitchen and super market 8 minute drive away

i preferred this hotel pool and beach set up over the riu palace next door

there is a gym and spa on the property

the kitchen was well equipped

the pool

the lack of ability for kids to

a lot of amenities at the property, well stocked gym, great food, excellent staff

setting, lovely facilities, great spa experience

the spa is exceptional

the service at the pool was spotty

kids had fun

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge, regee, who was fantastic, funny and wonderful with assisting us on finding poolside

the gym

and the last surprise is paid wifi

cesar and lisbeth handled our situation service at the restaurant love the fresh-made tacos for breakfast and fish tacos for snack

definitely love the big pool, which is excellent for my family

the room was very nice adult pool was great, food was good. staff were very helpful.

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

needed more seating in the lobby area and maybe more seating at pool and beach area

it was quiet, centrally located, with an acceptable breakfast.

great for kids also

even do the hotel has 8 restaurants, they decide it was a good idea to only open 1 for breakfast

aspects of the property are very out-dated and a little bit sketchy for young kids

great gym

great service around the pool too

my 4-year-old son obviously had a blast at a pool

the family pool was perfect for our kids who are not very confident swimmers yet

kids loved it

the upgrade of family selection is worth it for room service if you have kids

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

the activities are limited , the mini golf course is in terrible shape, the arcade is virtually impossible to set and start independently

was left extremely disappointed as i booked this at the time because a free round of golf was advertised

resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

kids stuff

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

t overly large), pool deck did a nice job spreading people out around a large area

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

best pool service of any all-inclusive

out of 4 restaurants, 3 restaurants accepted kids under 12

the infinity pool was beautiful with great pool and bar service

clean. large pool

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

there were some people playing their own music when we were in the pool.

lovely beach, great pool and very nice room

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15/hr, very poor kids food choices, you would ask for a basket of bread, they would

no ac in lobby/most restaurants. no purified water/ice easily accessible pool music not great.

t they charge hourly) and staff at beach and restaurants

12 hours this caused confusion, no the best response to needs, for instance, there was only one room service waiter for the entire hotel

location, food, pools, great for kids

complex was excellent and the shuttle service to golf course and playa royale was outstanding, especially vincent , the shuttle driver the seafood

which was the farthest from the main lobby, which means either walk back and forth or take their golf cart ride, which was always busy

it was clean and the guys who drove the golf carts around the property were the best

stay in coba tower the room furniture is outdated, wifi was impossible to use because didnt reach to our room

had no wifi in our room the entire stay

restaurant on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

it’s a family hotel so be ready for kids and a lot of people in the pool

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

amazing breakfast included

there were outdoor pools and the most luxurious massages we'd ever had

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

we enjoyed the upstairs pool, deck and bar with expansive views

the staff and also the rooftop pool area is awesome.

bar tender service was great

boutique hotel with a private beach and epic pool views

the spa was pleasant with the sound of the ocean

they have golf carts available for rent, which i would recommend for exploring the town for the day

the pool was great the garden on the back the facility to rent a golf car

the pool was too warm

great location! easy walk to downtown. staff were always cleaning! pool was nice and warm.

and location are perfect, beds are comfortable, friendly staff, heated pool

and the best view from the rooftop pool

location, pool, concept, music instruments.

beautiful property, well maintained rooms and accommodated early check in

the rooftop pool area had amazing views

amenities: the rooftop pool is the highlight of the property—perfect temperature and never felt crowded