liked the modern facilities, not crowded, cleanliness, not restricted amount of towels at the pool, tasty food, and very attentive staff

the kids club is also great with a lot of activities for the kids

also the breakfast buffet was really good

multiple options of food for breakfast, snacks, lunch and dinner

there were a few hiccups during check-in and check-out the biggest issue, however, was with the spa

if you played golf and went to the spa it might be worth it but, to present it on the first morning without

golf course is

areas, went with my parents who are older and they couldn’t provide transportation for them (golf carts)

the cost for a round of golf for people staying on the resort is still exorbitant

a little big, but there are golf carts that take you from one place to another

lots of on-site activities, including great little waterpark, mini-golf, kayaking, pingpong, volleyball, etc

there is an underground walkway to get to the other side of the street to the water park

they have daily pool games and volleyball which my daughter and i love that sport

but the food was not even halfway good in the buffet or snack bar

the morning activities at the pool are fun for adults and kids and very creative

favorite driver for the golf cart jonathan aka noah

we waited 30 minutes for a golf ride from dinner

one nice perk, is that you can walk or get shuttled via golf cart to their next door neighbor resort,

was disappointing, required golf cart taxi to and from restaurants, dood was bland

ned by the same company) and take advantage of

with such a larger resort, we loved the option to take the boat or golf carts as a men’s dog transportation throughout the resort

just the fact that it takes a while to get golf cart transportation

when walking to the palladium side there are so many golf carts you can barely walk a few feet without having to pull in or let them pass

carts one of the best experiences never had to walk a minute he would be ready outside with the golf cart to take you anywhere in the resort

loved the options and decor for the restaurants on the property and the ability to take a boat or golf cart over to gp for more dining options

floors were dirty in our room, pillows were too hard, and it took a long time to wait for golf carts to get around the property

waiting time for a golf cart was too long

but if you want a hand to get around the resort you can pick from a golf buggy or boat taxi to take you where you want to go

i liked the golf carts to get around and the boats

access to beach, pools, the abundance of bars and restaurants, boats, golf carts etc were all fantastic

waiting for the golfcarts to bring you to the pool or restaurants.

beautiful rooms, lovely golf cart and boat drivers, great pools and pristine beach

also the golf carts sometimes took forever and some drivers wouldn t even stop for you

the pool in the family selection area is super small full of little kids and the main pool is too far

a nespresso that was refiled everyday, we received complementary merchandize for our two kids and room service was great

cancun), the security was top notch i felt overprotected, the close proximity to puerto cancun golf course, isla mujeres and other off resort locations

we could also not book golf as it was full

and francisco in the preference lounge and they went out of there way to assist us, getting us golf t-off times at late notice and a table at the hibachi when it was booked out

easy to golf

golf at doorstep

we didn t even need to rent a golf cart for half the week

loved walking around the district, and there is golf cart rental right outside for exploring the rest of the island

the golf cart rental is right in front of the hotel

you can rent a golf cart from multiple places on the island if you want to explore the south part and punta sur

there was plenty of space and a fully equipped kitchen

great gym

spa is horrible , expensive and therapeutic uncapable of giving a massage

of the staff at the beach bar had that attitude of “oh you’re a foreigner so doesn’t matter what things cost”

great rooms, amazing pool, and great set up at the beach

the staff assured that i enjoy my time resting in lobby/pool/gym

only part of my stay that i didn't enjoy was the spa experience

super luxurious amazing service and the spa experience was waw

the room service was also excellent

the preferred area was the best with the separate pool, lounge area and daily food in the relaxation area along with the butler service

everyone from our butler to our housekeeper to the restaurant personal and pool boys were so helpful, nice, and courteous

amazing place. very chill beds are really comfortable pool really beautiful

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive and fresh

lovely pool, super helpful staff. a range of treatments available.

of amenities (available swimming pool, wellness and spa classes, comfortable air-conditioned room, nice and helpful staff

hotel, it’s gardens and pool were wonderful and relaxing