liked the modern facilities, not crowded, cleanliness, not restricted amount of towels at the pool, tasty food, and very attentive staff

the kids club is also great with a lot of activities for the kids

also the breakfast buffet was really good

multiple options of food for breakfast, snacks, lunch and dinner

there were a few hiccups during check-in and check-out the biggest issue, however, was with the spa

if you played golf and went to the spa it might be worth it but, to present it on the first morning without

golf course is

areas, went with my parents who are older and they couldn’t provide transportation for them (golf carts)

the cost for a round of golf for people staying on the resort is still exorbitant

a little big, but there are golf carts that take you from one place to another

we waited 30 minutes for a golf ride from dinner

ned by the same company) and take advantage of

complimentary green fees at playa mujeres golf club were also excellent

was disappointing, required golf cart taxi to and from restaurants, dood was bland

favorite driver for the golf cart jonathan aka noah

when walking to the palladium side there are so many golf carts you can barely walk a few feet without having to pull in or let them pass

the rides around the resort in the boat and golf carts were convenient

just the fact that it takes a while to get golf cart transportation

carts one of the best experiences never had to walk a minute he would be ready outside with the golf cart to take you anywhere in the resort

food was good. layout was nice. golf cart transit was super helpful!

lots of on-site activities, including great little waterpark, mini-golf, kayaking, pingpong, volleyball, etc

3 kids (5, 7 and 10) were entertained the entire time

the pool, food and beach were all amazing

i am very fussy, but my kids were happy, and we met new friends

peter pan for the kids

floors were dirty in our room, pillows were too hard, and it took a long time to wait for golf carts to get around the property

waiting time for a golf cart was too long

but if you want a hand to get around the resort you can pick from a golf buggy or boat taxi to take you where you want to go

i liked the golf carts to get around and the boats

access to beach, pools, the abundance of bars and restaurants, boats, golf carts etc were all fantastic

waiting for the golfcarts to bring you to the pool or restaurants.

beautiful rooms, lovely golf cart and boat drivers, great pools and pristine beach

also the golf carts sometimes took forever and some drivers wouldn t even stop for you

the pool in the family selection area is super small full of little kids and the main pool is too far

a nespresso that was refiled everyday, we received complementary merchandize for our two kids and room service was great

you can rent a golf cart from multiple places on the island if you want to explore the south part and punta sur

the golf cart rental is right in front of the hotel

we didn t even need to rent a golf cart for half the week

loved walking around the district, and there is golf cart rental right outside for exploring the rest of the island

the room was perfect for us family of 4 adults and 2 kids

cancun), the security was top notch i felt overprotected, the close proximity to puerto cancun golf course, isla mujeres and other off resort locations

and francisco in the preference lounge and they went out of there way to assist us, getting us golf t-off times at late notice and a table at the hibachi when it was booked out

easy to golf

golf at puerta cancun

golf at doorstep

more options for lunch and breakfast

our butler fonsi made sure we have the most exceptional stay and the bar staff especially jarib were all helpful and quick

staff at the swimming pool bar are also very kind and professional, all the other waiters in the various restaurants will

everything but needs longer open pool hours no kids adult only all inclusive

the swim up room was large and very comfortable the swim up pool got the sun in the morning

our room was spacious and comfortable, and with a sea view

the beach, service, food, restaurants, gym, spa...

very fun and not that many kids (if there were, then i didn’t see them bc they were all in the kids club)

my daughter and i enjoyed the spa with aide and lizbeth

hotel, beach and pools

a wonderful pool

staff pool restaurant & decor! excellent!

it’s beautiful, especially the pool and beach area

felt the spa facility’s - sauna, cold plunge and spa could be a little better value

the staff assured that i enjoy my time resting in lobby/pool/gym

for spa were a bit steep

first, i was told there were no massages available because the spa was closed, then suddenly, someone was coming to the room for a massage

is a little calm oasis, tucked away from the street with a small pool and cafe which we particularly liked

pool was so relaxing

hotel, it’s gardens and pool were wonderful and relaxing