sometimes be bouncing a golf ball on the floor above us.

was upgraded to a room at the neighboring holiday inn & suites puerto vallarta marina & golf down the street which included a complimentary breakfast

across what felt like 8 lanes of traffic with multiple medians, groceries, cleaners, shops, food, golf, beach, services of all types

pool was in the shade most of the day.

did have an unfortunate experience with the service i requested for laundry

wifi spotty

of food, no desserts, meat dishes were sweet, juice included in buffet tasted like tang, however breakfast orange juice was freshly squeezed

had to have business meetings in the lobby on side by side sofas (dirty), with kids running and screaming and very few people safe distancing or wearing face masks

love the bar and restaurant

ople talking, laughing or kids) and also from the rooms close by

the hotel didn t put in the folder but there is a golf course in the neighborhood

staff were so helpful and we borrowed bikes for a lovely ride around the golf course and marina

breakfast, clean pool, lushly landscaped gardens throughout, very spacious family suite with kitchen, extremely helpful and friendly staff

very large rooms with open kitchen n 2 bathrooms which is good for family

the plants and all the smiley faces. the pool and so close to the marina

breakfast, great seafood and italian restaurants good location very clean common spaces and rooms

pool music too loud

we were off at the pools or in town during those times, so we didn’t get a chance to try them

had a beautiful view of the marina and pool from our room

also, even the hotel is all inclusive, having a mini bar or fridge in the room would be great

great for family with kids, staff was always very attentive and food was absolutely amazing

spa price to expensive, no night entertainment.

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

it should have an adult pool with live music, it was really quiet at the pools.

kids club, food, ambient. we love this hotel and will come back.

restaurant available but there was only two restaurants open which was both buffets for both breakfast lunch and dinner which was very disappointing

the hotel was in a great location with easy beach access! their breakfast was good!

the place was overwhelmed with kids!

swim up bar should have been located in an adults only area of the pool

the food was good but the breakfast could was the same everyday

the location where the hotel was located in an upscale neighborhood and across the street from a golf course

raul

though we didn't visit the one next to the beach, the asian one in back didn't have a kids menu or good options for the kids

resort facilities were great - from the spa, gym and restaurants - it was excellent

room service orders were cooked horribly

often no dry towels at the pool

walk to the pool was easy and the beach wasn't far either

kids club activities were non-existent

breakfast was absolutely wonderful.

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

we enjoyed room service which was excellent

pool was not vibing. more music and they close bar way too early.

enjoyed all meals we had in the beach side restaurant, pool food and drink service

however, the coffee at breakfast was good

food was good, breakfast the best

definitely worth the value, drinks were always great and pool was spotless

saul at the bar pool went over above and beyond for my daughter and myself

breakfast was probably the best meal of the day

i loved how clean & quiet the adult side was. the pool was absolutely beautiful and peaceful.

they didn't cause problems, but there are already people jockeying for spots close to the pool and then you had to see minors with lounge chairs while you have to sit under the bar area

the pool is big enough and easily accessible as well

friendly staff, great breakfast menu in restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to

menu in restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to many restaurants, close to 2 shopping malls and large grocery

wifi very poor

beautiful pool, nice location, very friendly and accommodating staff

from the hotel with all the necessities nice hotel grounds with several pools and a restaurant, kids can get noisy late in the

then the other ac unit in livving room where my kids slept the batteries were not working so we went to reception and no one was there

and pool were excellent

the restaurant guy never went to take my order at the pool

the room we got was awesome with amazing view on the pool and beach

would have preferred a breakfast and lunch buffet, rather than a sit down menu

there weren't many options for breakfast that avoids these two things

the kids club, while great when open, was closed when we arrived, and open for a short time before we

om service) was excellent

my kids enjoyed the hot tub at night

many pools , for adults and kids

pillows horrible spa so

had an amazing swim out room into a private pool shared with only 4 other rooms

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

it needs a bigger pool

beautiful, well kept grounds. the breakfast and lunch buffets was awesome

room service food was lacking compared to what they offered in their restaurants but not bad by any

breakfast at market cafe was very good

the adult swim up bar is pleasant because the kids are on the other side

no kids

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the view from our room over to the sea was awesome and the pools were lovely

the pool and ocean were a hop, skip from the lobby

the music from the beach bar was way too loud, and very unnecessary to be that loud.

maybe the breakfast buffet... needs a little more of a better selection of food.

breakfast came with our package

on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

breakfast was an opportunity to explore the local cuisine: chilaquiles, aztec corn pudding, refried

which was the farthest from the main lobby, which means either walk back and forth or take their golf cart ride, which was always busy

it was clean and the guys who drove the golf carts around the property were the best

complex was excellent and the shuttle service to golf course and playa royale was outstanding, especially vincent , the shuttle driver the seafood

the kitchen in the condo had enough supplies to cook a meal, but we usually ate at the several

very clean and frendly, perfekt for families that want fun and games for the kids.

breakfast buffet was good

breakfast and dinner main buffet meals were only adequate at best and the buffet seating was

the pool bar staff were awesome

esmeralda in the buffet restaurant and bartender benjamin and cocktail server annabelle at the lobby bar were fantastic

there was no snack bar to get food outside of the buffets

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

room is quite spacious, amazing view, great pool service.

clean. large pool

the infinity pool was beautiful with great pool and bar service

ogie boarding family fun

piaf (adult only) was our favorite restaurant, and lucca was second with kids

pool staff were excellent

big pool and beach access was a plus

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

the activities are limited , the mini golf course is in terrible shape, the arcade is virtually impossible to set and start independently

was left extremely disappointed as i booked this at the time because a free round of golf was advertised

resort has many activities to do from ping pong, foosball, video games, multiple pools, mini golf, and pool tables

$120 for the move to other room after i spent 3 hours of my morning at the presentation with no breakfast

i always look forward to the breakfast with people making fresh food now the only thing that they make for you are eggs

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive