its connected to the water park

hotel did not have wifi. at least i didn t pick it up.

wifi passcode wasn't in room. they brought it right away.

the wifi was almost non existent

no wifi even though booking told us there would be wifi. the toilet needed to be fixed.

only that bad signal for wifi

best of all was the complementary breakfast of fruit, sweet bread, juice, coffee and egg dish or enchiladas served by a very nice

parking is limited and entrance is narrow...big vehicles won t enter to parking

i like that they had parking.

we did not know had to pay for child's breakfast although it was apparently included

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

convenient location, great breakfast buffet on weekends included, very comfortable beds.

clean and breakfast was enjoyable

the breakfast options are limited.

fresh fruit at breakfast

the swimming pool was not heated and was incredibly cold!

pool was very cold

the pool area very clean

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

the pool is very cold, impossible to enjoy it

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m guessing it s there just for show, the

very nice value , clean and modern with pretty rooftop pool

the view from my room was amazing, and not to say the pool's

free parking ok

the parking lot greater was super nice.

the room service was very fast and the food was tasty

centered and there always were parking places

requieres more parking space

the parking space is also an issue if you arrive late.

i can't enjoy the pool because they had an activity about the video clip

i liked the pool. i liked that everything was really clean. i liked the complimentary things.

no hand soap in the public restrooms pool isn t open hot tub was not hot at all

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything was

went to get a spa treatment

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

only disappointment was restaurant and bar were closed.

the included breakfast was delicious

location staff and breakfast

breakfast was genuinely amazing and the location is perfect to go around morelia center by foot

good breakfast

equipped kitchen, good room service, terrace

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

the breakfast was amazing and the staff extra friendly

really nice, small hotel with super friendly stuff. breakfast was included too!

events because if there is a 20 persons event in the restaurant then the other guests must take breakfast in the garden when the weather is a little bit

breakfast!

it is a beautiful hotel, wonderful location, friendly staff, amazing breakfast

breakfast was a great selection and super delicious. front desk staff were friendly.

breakfast was fine. location was great but a little difficult to find.

the breakfast was also high quality and the wifi was really fast

good wifi

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent days

the breakfast was also high quality and the wifi was really fast

nice breakfast!

the courtyard is comfortable with wifi

wifi in our room was on and off but was strong in the courtyard

and good wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

beds very comfortable, staff excellent service, had a kitchen in our room.

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

good wifi

no wifi password ud83dudd11 no free break fast although i could swear it was included

nice garden, relatively close to downtown. free wifi.

hotel was nice, hacienda like, it has parking, the rooms were clean

free parking and very helpful get the car out.

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

the breakfast is not good. the wifi sometimes does not work.

o

tv is very small & wifi did not work in my room

improve wifi, close off the patio by the room

- light and noise at night - lack of privacy - breakfast included was a joke - coffee & fruit - wifi working only in half of the apartment - dirt, mildew, old equipment - unpleasant lighting

wifi was very good

wifi didn't work in the room, had to go out to the central courtyard

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

only thing is that wifi does not work in anyplace and the hot of the water take time

no wifi in the rooms as described.

cozy, excelent breakfast and very good location

had to ask the front desk after we had already settled in for the wifi, they didn’t explain the breakfast situation, considering it’s included in your stay, we had asked them if they could fix

was disappointed with the breakfast

hot water shower room small,cave like,one tiny window blocked by support pillar, hot food at breakfast tended to be

breakfast even though it was in included it was a disappointment not just cold , it looked like

good breakfast

liked the location, breakfast and coffee was really good

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

had a very poor connection when it came to using wifi or even our personal data in our room

weak wifi in this particular room.

no wifi access

wifi seems to depend on what room you have

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

catedral right across from hotel and bar on the third floor.

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

room was dirty , it wasnt worth the price. bar staff unfriendly

the music coming from the bar at night. it was noisy and we had no view

the music from the bar below played until almost 5am.

wifi is bad as well

the wifi was very poor to non existent

most rooms dark, no ac, noise from street music made dinner impossible, wifi very poor.

wifi without access control so it becomes extremely slow in a guest room when too many people in

very weak wifi

wifi operation hard to understand and sketchy.

wifi was pretty bad disconnection issues alot.

wifi was spotty at times, breakfast was lacking in plant-based options

wifi was good

gym

the wifi was intermittent

the wifi was good

the wifi was not very reliable and made it difficult to stay connected with family.

breakfast entrees.

helpful staff. excellent location. very clean. tasty breakfast.

small parking lot, use valet parking

from front desk to kitchen to spa services, best vacation ever

secure parking on site

the older gentleman that helped with bags & parking and cleaning staff were very friendly

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

serving breakfast just needs to be more attentive

the continental breakfast is a great start to the day

the included continental breakfast is adequate to get you started in the morning

breakfast was very nice

the complimentary breakfast was good

good wifi for working remote

comfortable beds, clean rooms, awsome wifi signal everywhere

wifi barely worked in my room

wifi is strong and consistant

the wifi could be better.

sic) breakfast

continental breakfast is included

breakfast was good and the location of the hotel is near to downtown, the people to work in the

included breakfast

nice free light breakfast, toast, coffee, orange juice and fruit with yogurt

good wifi, lots of pillows, nice staff, and we feel very secure there

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

wifi, at least in the room, was awful, it fails a lot

which room you stay, the wifi connection varies

wifi

wifi was very weak and sometimes it did not work in the room.

first night the wifi didn't work for a while

except the wifi

close to the centro and the parking is right across the street

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

we were not notified until we actually left the pool

the pool water was warm

lf an hour before the wedding started right

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

it claimed the pool was heated - it wasn t and is freezing cold

were social events the whole day so we couldn't enjoy the swimming pool

friendly staff and nice facilities including a pool