the breakfast was amazing and the staff extra friendly

good breakfast

breakfast was good and healthy, excellent location

equipped kitchen, good room service, terrace

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

location, breakfast, room amenities

location staff and breakfast

the restaurant food is fantastic; the bar makes strong drinks

only disappointment was restaurant and bar were closed.

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent days

good wifi

the breakfast was also high quality and the wifi was really fast

it is close to an area of bar and restaurant that makes it practical to go out at night

breakfast was large and delicious--several choices

beds very comfortable, staff excellent service, had a kitchen in our room.

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

no breakfast - nice cafe closeby

breakfast was not that good

breakfast!

no breakfast served! a coffee machine in the room would be nice!

late breakfast

the courtyard is comfortable with wifi

and good wifi

wifi in our room was on and off but was strong in the courtyard

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

good wifi

no wifi password ud83dudd11 no free break fast although i could swear it was included

nice garden, relatively close to downtown. free wifi.

free parking just have to go to the back of the hotel

hotel was nice, hacienda like, it has parking, the rooms were clean

tv is very small & wifi did not work in my room

wifi wasn t working properly

o

large room good wifi connection private parking with valet service 24 hour reception service english speaking

improve wifi, close off the patio by the room

good breakfast

liked the location, breakfast and coffee was really good

hot water shower room small,cave like,one tiny window blocked by support pillar, hot food at breakfast tended to be

was disappointed with the breakfast

4 blocks from main square, breakfast included,nice colonial building,quiet

great location and the complementary breakfast was delicious. the property was very clean.

had to ask the front desk after we had already settled in for the wifi, they didn’t explain the breakfast situation, considering it’s included in your stay, we had asked them if they could fix

arrival we asked about the restaurant, we were told the terrace bar had a buffet breakfast

spa was amazing thank you veronica and andrea

it is a bit pricey when it comes to having breakfast there but it s worth it

the swimming pool was getting renovated.

no hand soap in the public restrooms pool isn t open hot tub was not hot at all

wifi didn't work in the room, had to go out to the central courtyard

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

wifi was very good

no wifi in the rooms as described.

only thing is that wifi does not work in anyplace and the hot of the water take time

weak wifi in this particular room.

wifi seems to depend on what room you have

internet / wifi

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

no wifi access

the wifi was intermittent

the wifi was good

the wifi was not very reliable and made it difficult to stay connected with family.

everything was excellent, especially breakfast and also in the downtown area.

breakfast food not so good

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

fresh fruit at breakfast

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

the music from the bar below played until almost 5am.

the music coming from the bar at night. it was noisy and we had no view

catedral right across from hotel and bar on the third floor.

the wifi was very poor to non existent

very weak wifi

wifi was a bit spotty and would not connect most of the time

the wifi worked well

wifi was disappointed. didn t work

the view from my room was amazing, and not to say the pool's

son was excited about using the beautiful rooftop pool shown with colored lights and spectacular views

liked the super comfortable rooms and the rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

wifi was spotty at times, breakfast was lacking in plant-based options

wifi operation hard to understand and sketchy.

wifi was good

wifi was pretty bad disconnection issues alot.

loved the location, staff were amazing, valet parking, breakfast!

wifi, at least in the room, was awful, it fails a lot

good wifi, lots of pillows, nice staff, and we feel very secure there

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

wifi connection wasn't consistently dependable.

good wifi signal

free parking ok

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

first night the wifi didn't work for a while

except the wifi

wifi

wifi was very weak and sometimes it did not work in the room.

it is very basic, has a comfortable

the complimentary breakfast was good

breakfast was fresh and tasty

breakfast was very nice

the included continental breakfast is adequate to get you started in the morning

yummy breakfast on the rooftop

wifi barely worked in my room

wifi is strong and consistant

good wifi for working remote

absolutely nice master bedroom! top wifi! perfect located!

the wifi could be better.

breakfast was good and the location of the hotel is near to downtown, the people to work in the

i also liked the breakfast, good food and the waitress very professional and polite

nice free light breakfast, toast, coffee, orange juice and fruit with yogurt

included breakfast

sic) breakfast

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

lowsy breakfast. rooms out of date. need renewal asap.

we did not know had to pay for child's breakfast although it was apparently included

convenient location, great breakfast buffet on weekends included, very comfortable beds.

the breakfast options are limited.

great value, early check in not an issue, very friendly staff.

the parking space is also an issue if you arrive late.

the parking lot greater was super nice.

the room service was very fast and the food was tasty

requieres more parking space

the swimming pool was not heated and was incredibly cold!

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

the pool is very cold, impossible to enjoy it

pool was very cold

the pool area very clean

from front desk to kitchen to spa services, best vacation ever

the older gentleman that helped with bags & parking and cleaning staff were very friendly

secure parking on site

small parking lot, use valet parking

room service was prompt and well-served each time, and every staff member was extremely gracious

ich was not expected per other reviews)

we were not notified until we actually left the pool

lf an hour before the wedding started right

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

it claimed the pool was heated - it wasn t and is freezing cold

were social events the whole day so we couldn't enjoy the swimming pool

friendly staff and nice facilities including a pool

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

the pool was drained and the rooms were musty and dusty

pool was nice, friendly staff, good breakfast. beautiful garden area and lawn.

the continental breakfast was a joke fruit with coffee and toast with jelly

the pool

wifi didn't worked, one of the towels looked stained

just the wifi

only that bad signal for wifi

no wifi even though booking told us there would be wifi. the toilet needed to be fixed.

bad signal for wifi