hotel did not have wifi. at least i didn t pick it up.

wifi passcode wasn't in room. they brought it right away.

the wifi was almost non existent

no wifi even though booking told us there would be wifi. the toilet needed to be fixed.

only that bad signal for wifi

we did not know had to pay for child's breakfast although it was apparently included

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

convenient location, great breakfast buffet on weekends included, very comfortable beds.

clean and breakfast was enjoyable

the breakfast options are limited.

fresh fruit at breakfast

stayed at this hotel more than 5 times and the pool is never cleaned or even on being filtered, so i m guessing it s there just for show, the

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

very nice value , clean and modern with pretty rooftop pool

liked the super comfortable rooms and the rooftop pool

son was excited about using the beautiful rooftop pool shown with colored lights and spectacular views

free parking ok

nice breakfast, huge rooms with iron and iron board. decent sized swimming pool

the pool is very cold, impossible to enjoy it

pool was very cold

the pool area very clean

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

equipped kitchen, good room service, terrace

breakfast was good and healthy, excellent location

i particularly like the kindness of the personnel and the flavours of its generous breakfast

really nice, small hotel with super friendly stuff. breakfast was included too!

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

location staff and breakfast

i really enjoyed their breakfast and friendly staff

only disappointment was restaurant and bar were closed.

the restaurant food is fantastic; the bar makes strong drinks

didn t like that their was no free breakfast

i can't enjoy the pool because they had an activity about the video clip

location,service ,architecture,food,bar,restaurant, pool and every detail in the rooms the staff will go extra mile to make your stay wonderful thank

i sorry but i couldn't get the breakfast in the hotel

robes, slippers, sunscreen and aloe by the pool

late breakfast

no breakfast - nice cafe closeby

breakfast was a great selection and super delicious. front desk staff were friendly.

breakfast was not that good

breakfast was fine. location was great but a little difficult to find.

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent days

good wifi

the breakfast was also high quality and the wifi was really fast

breakfast was adequate but what made it super was the warmth and friendliness with which it was

nice breakfast!

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

beds very comfortable, staff excellent service, had a kitchen in our room.

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

wifi in our room was on and off but was strong in the courtyard

and good wifi

the courtyard is comfortable with wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

nice garden, relatively close to downtown. free wifi.

no wifi password ud83dudd11 no free break fast although i could swear it was included

good wifi

i drove and appreciated the onsite and secure parking

the beds were just ok. bar was not open.

the parking lot greater was super nice.

great value, early check in not an issue, very friendly staff.

the room service was very fast and the food was tasty

requieres more parking space

the parking space is also an issue if you arrive late.

the breakfast is not good. the wifi sometimes does not work.

o

tv is very small & wifi did not work in my room

improve wifi, close off the patio by the room

- light and noise at night - lack of privacy - breakfast included was a joke - coffee & fruit - wifi working only in half of the apartment - dirt, mildew, old equipment - unpleasant lighting

good breakfast

liked the location, breakfast and coffee was really good

wifi was very good

wifi didn't work in the room, had to go out to the central courtyard

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

only thing is that wifi does not work in anyplace and the hot of the water take time

no wifi in the rooms as described.

cozy, excelent breakfast and very good location

had to ask the front desk after we had already settled in for the wifi, they didn’t explain the breakfast situation, considering it’s included in your stay, we had asked them if they could fix

was disappointed with the breakfast

hot water shower room small,cave like,one tiny window blocked by support pillar, hot food at breakfast tended to be

breakfast even though it was in included it was a disappointment not just cold , it looked like

room; comfortable mattress; excellent wifi; convenient location near the cathedral; cable

had a very poor connection when it came to using wifi or even our personal data in our room

weak wifi in this particular room.

no wifi access

wifi seems to depend on what room you have

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

the wifi was not very reliable and made it difficult to stay connected with family.

the wifi was good

the wifi was intermittent

breakfast was late

the breakfast was delicious and each day the menu was different.

the music from the bar below played until almost 5am.

room was dirty , it wasnt worth the price. bar staff unfriendly

catedral right across from hotel and bar on the third floor.

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

the music coming from the bar at night. it was noisy and we had no view

most rooms dark, no ac, noise from street music made dinner impossible, wifi very poor.

wifi was a bit spotty and would not connect most of the time

very weak wifi

wifi was disappointed. didn t work

wifi without access control so it becomes extremely slow in a guest room when too many people in

wifi was pretty bad disconnection issues alot.

wifi operation hard to understand and sketchy.

wifi was good

wifi was spotty at times, breakfast was lacking in plant-based options

noise of the bar across the street and traffic makes it difficult to fall asleep

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

wifi connection wasn't consistently dependable.

good wifi signal

wifi didn t work well. it was very loud from the streets. the shower didn t work well.

which room you stay, the wifi connection varies

the continental breakfast on the roof was just what we needed to start our day

breakfast was very nice

yummy breakfast on the rooftop

nice breakfast room on the rooftop, but breakfast was only ok

by the way, the continental breakfast was nice

absolutely nice master bedroom! top wifi! perfect located!

wifi is strong and consistant

comfortable beds, clean rooms, awsome wifi signal everywhere

the wifi could be better.

good wifi for working remote

wifi was very weak and sometimes it did not work in the room.

except the wifi

first night the wifi didn't work for a while

wifi

close to the centro and the parking is right across the street

very comfy. loved breakfast in the courtyard.

nice free light breakfast, toast, coffee, orange juice and fruit with yogurt

i also liked the breakfast, good food and the waitress very professional and polite

bedding was really comfortable, the place was really neat & clean they gave continental breakfast which was very well

sic) breakfast

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

small parking lot, use valet parking

from front desk to kitchen to spa services, best vacation ever

secure parking on site

the older gentleman that helped with bags & parking and cleaning staff were very friendly

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

we were not notified until we actually left the pool

the pool water was warm

lf an hour before the wedding started right

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

it claimed the pool was heated - it wasn t and is freezing cold

were social events the whole day so we couldn't enjoy the swimming pool

friendly staff and nice facilities including a pool

the continental breakfast was a joke fruit with coffee and toast with jelly

the swiming pool area

the pool

the continental breakfast they have to have more variety of fruits, also in the menu

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

its connected to the water park