hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

the pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

wi-fi was not working. pool was empty. no carpet on floor.

the lady who checked us in was very nice and my children enjoyed the swimming pool.

the room was amazing. it was quite when sleeping. the sky bar was excellent.

kids liked the snack bar and the breakfast menu

nice and clean! they also have a very unique bar you can view the sky from sitting in the inside

inside pool was freezing so only got to get in the hot tub but other than that, no complaints

the location the pool area the environment the energy i encountered from each staff member

breakfast was good

breakfast was good. staff need to cook eggs properly. way to hard.

pool was closed

the gym was easily accessible and well kept

pool was nice and clean and the room was clean and comfortable

that pool closed at 6pm.

clean pool and recreational area

great breakfast

it was clean and well kept, the pool was closed, but otherwise very nice

the price, the pool, the staff, breakfast, smoke rooms, location

the property even compensated an early check in for me

sanitary wipes in fitness room

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

pool, hot tub & fitness center were closed for renovations

good service, greay breakfast

breakfast was basic, but met my needs

not much of breakfast food. muffins and cereal. but it is a very nice place to stay

breakfast was great

decent breakfast included

like that my early check in was honored my suite was not cleaned upon arrival and he promptly called someone to

i had requested an early check in and the hotel said our room wasn’t quite ready to come back in 2 hours

continental breakfast disappointing

they didn't have a hot breakfast.

not have breakfast their - location was on point

pool closed, gym closed, bathtub was stained, room smelled of a strong disinfectant.

dog friendly and breakfast was ok due to covid restrictions

the elevator,pool,gym was not in working order.

pool was closed

the pool was under maintenance.

entrance was had to find and the wifi was horrible.

the wifi went out

wifi was not that

tv and wifi worked.

wifi as there was none

the staff was nice and friendly, has a pool.

the location, big pothole at entrance, pool wasn’t open

it had on site laundry facilities

the pool and the staff.

pool was covered over with a tarp

needed a dish towel for kitchen.

almost everything needs more kitchenware

i've stayed in on the road in 2 years places brand new spotless beds with comfortable beautiful kitchen and everything you need there at the best price i wish you had these places

limited dishes for a full kitchen. no cleaning products or utensils

had a full kitchen but no oven mits thats it

breakfast

clean modern rooms, affordable price and free breakfast.

great location friendly staff, great breakfast and great rate for stay

it was super nice with an amazing breakfast pet friendly

the comfort, beautiful clean room and great hot breakfast. everyone was friendly as well.

breakfast was not served due to coronavirus

no breakfast served because of covid

even the back and go breakfast was

the room appeared older but recently refreshed with paint, carpet, etc

great stay even used late check out

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

room wasnt good cleaned the 1st time. pool water was green.

love the pool area.

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

the pool was closed the whole time of my stay

breakfast was good and filling

pool time

breakfast was wonderful and the hospitality we received from david was even better

breakfast was cold.

breakfast was very nice

lady and lady who does breakfast went out of their way to make this trip most enjoyable

good breakfast, great customer service!

breakfast did not have many peanut free options and the staff were unsure, but they were friendly

firepit didnt work and bugs were bad at the pool at night everything was good but we was still was

breakfast was very good! it more than meant my expectations!

i love that they have a bar & a open kitchen on site!

really don't know if there is anything you can do about this as it is august in the south but the pool was very hot and not refreshing

the staff and the wash room for laundry

towels for at the pool.

outdoor pool was a plus

the outdoor pool was a plus for my children, the lobby had a pretty big seating area to hangout as well as the

the breakfast was excellent with very good coffee.

not the best when seeing the pool area run down during off season

the gym is small but adequate

the beds we comfortable, the breakfast was delicious.

my studio room with the kitchen

grab and go breakfast

restaurants and stores; friendly professional staff; spacious suites with large bathrooms; lovely kitchen with modern amenities--microwave, stove, refrigerator, etc; clean, comfortable beds

the laundry area was conveniently located and clean

laundry facilities onsite even though i didn’t use them

no gluten free choices on the breakfast

was a small kitchen with plates, glasses and silverware in the room, which was very convenient

did not have breakfast.

breakfast more than adequate, the quiche a most pleasant surprise

the pool was down due to painting

the wifi worked perfectly

the breakfast was excellent, the staff was friendly and the room was spacious and comfortable.

the room was set up nice, my kids and i enjoyed our stay

we had stayed there one week before and both times the breakfast was outstanding

the breakfast area lacked cleanliness, but it was very busy that particular morning....

my husband and i had dinner in the bar and had a delicious meal

would have preferred if breakfast was available

as usual, the restaurant and bar fit the bill

the pool wasn't in working order.

staff was so kind and friendly especially the receptionist at the front desk she was great and breakfast was super as

they had free laundry facilities

breakfast was good, too

everything especially the complimentary laundry.

we also enjoyed the breakfast and the pool

the gym is small but very clean and fully functional — good for a quick workout

good location, close to the highway. good breakfast. good value for our money.

staff from the front desk to the kitchen staff were wonderful

love a free breakfast

the breakfast in the morning is lacking

a few more options for breakfast

outside pools and hot tubs were not heated

room was large and well equipped having a small kitchen

the indoor pool was so very welcoming

very clean and had a nice lobby and eating area. breakfast was very good.

tub and indoor pool were nice, very comfortable and clean room, breakfast was hot and plenty of food available

evening staff, the kitchen allowing for a meal in (but could you add a corkscrew to your kitchen tool kit, please),

breakfast great

kids enjoyed the pool

the common areas, including the fitness center and laundry facilities, were also well-maintained and easily accessible

location off the main highway and fantastic breakfast before going back on the road

later breakfast

we were late for breakfast.

was charged a pet fee, and was never told about it.

they were loud and we were trying to get our kids to sleep

breakfast, bed sleep great! great parking and very quiet

both bar and restaurant close too soon

was thursday, so the restaurant and bar close earlier than one might like

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times and we chose to

there was a bar and restaurant, and another eatery on the property

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the restaurant

to the cov19, no breakfast, but they did go out of their way and gave us a breakfast bar, a couple of muffins, so i

breakfast was a bit better than average for it included sausage gravy

breakfast and late check out.

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

hot breakfast

indoor pool and gym

the bar was exceptionally nice

indoor heated pool

longer pool time.

pool was suppose to be heated but rather chilly.

pool closed,

breakfast was good with several options

the breakfast and hotel location were both perks for my family's stay.

great location. very clean, great staff and good breakfast.

breakfast was great, convenient location right off the highway, nice pool open until 10pm.

the downside: the pool water was filthy

our view included the pool which looked disgusting

the pool wasn't clean.

at the time i stayed the pool was not in service

the pool is closed and hasn't been cleaned. full of nasty, smelly water.

we enjoyed the free breakfast

everything was good. kids can't wait to visit again

to much chorline in the pool

hotel offered great valentine for the price paid including free breakfast, indoor pool, and comfortable rooms

only thing we wished were different were the fact that the pool and gym weren't open but understand why considering the circumstances

clean and nice place to stay my kids enjoyed themselves only thing was the pools are not open yet but it was

the pool a lil to cold

piles of dirty laundry

the gym was very clean and had up to date equipment that wasn’t run down

my kids love that the pool is indoors and are able to swim any time of the year

breakfast was as good as any i have ever had

in walking distance, 8 to 10 minute ride to any shopping center, plenty of parking, breakfast was great considering the pandemic

room was clean and stocked. attendant was very helpful and nice. breakfast was excellent.

the pool was not what it looked like in the pictures. it was dirty and run down

the pool was my hi light i'm an amputee n i could participate with the kids at the

breakfast want much but you can make your own belgium waffle cereal and fruit

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

adequate except as noted below, the breakfast was better than many.

free breakfast and cordial , friendly staff.

the location was suitable for me. the breakfast was good.staff was friendly and helpful

laundry facility was near bye

kitchenette, and location.

i like the kitchen and refrigerator. the hospitality of the clerks.

there ever again or at least not if she’s still working there and we had a room right next to laundry facilities and first day there my wife desided to do two loads and the first two machines

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did not open with the room key as it suppose to be

loved that a shuttle took them to and from the park--very convenient

the proximity to the park is great with the shuttle bus

the pool was clean the atmosphere was peaceful

it was nice to have a shuttle to the park

the pool was very nice and the restrooms by the pool was very clean, our cabin was very clean comes

the breakfast was real good, location was good

pets friendly, breakfast, price pool

breakfast, and location was awsome.

the breakfast was very yummy with a decent amount of options

the pool was too cold for our 3year old grandson to play in so we didn't get to use it as much as we

best of all there is no pet fee

laundry room available

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

pool was locked, and i had to pay a deposit required in cash

no breakfast good location

breakfast ended to early

no real breakfast

they did not have a laundry facility because the washer and dryers were broken, the ice machine did not work

pool was small

free breakfast is always great. the hotel itself is in beautiful location.

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

and if you have smaller kids they could just pull it right open no locks on the doors so no privacy in bathroom

heater was broken on the pool

they have chicken sausage daily for breakfast

the lady that was working in the breakfast area was rude

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

clean, dog friendly with a full kitchen not far from the airport- charlotte is the closest major airport to me so it’s nice a

very large room, bathroom, sitting area and kitchen

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

the pool was close, and it was extremely hot that day.

pool,outdoor and indoor seating area. food was good.

pool, breakfast

we booked the room thinking we would be able to use the pool and it was not open

i loved how clean the hotel was and the view the kids had to carowinds

the kids did not care for carowinds but will stay again for the views, the pool, and overall experience

the staff was very friendly, the pool was nice and the bar was an added bonus

the breakfast and pool and size of the room was all nice

the pool was small and so crowded the kids didn’t want to use it

too tired to try the pool

no indoor pool and pool outside was to narrow

i like the breakfast. staff was very friendly and helpful.

the bar is really important to hotel stays and this one, we felt like we had to settle on a drink that

breakfast was great

great location and you get breakfast

not a very good continental breakfast. more variety of food, nor many choices.

breakfast facilities a bit primative

breakfast

no breakfast, despite the fact that the confirmation stated breakfast was included.

the only suggestion i have is i wish breakfast could be extended until 10:00 or 10:30.

perfect gym, equipped with new peloton devices for sport lovers

i love the location it was quite i loved the breakfast i also enjoy talking with the staff.

the staff were amazing and the vibe was very friendly. with a great breakfast.

had the gym, pool table, water and refillable water machine

full kitchen and location

and their breakfast is so much better than other places

enjoyed the room, hotel location, pool and breakfast

the pool could b larger...it was packed so not too much room

enjoyed a clean comfortable suite with a fully stocked kitchen, large living room and king size bed

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

breakfast was generally good

they had a great selection at breakfast

large and easily accessible parking lot and a good breakfast

the pool was closed :(

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

very clean neat and convient everything is right around u the movies the bar everything is walking

the bar and restaurant was closed.

small pool .

the bar wasn't open

everything but breakfast was best

they accommodated my request for an early check in

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

breakfast and rooms were spacious

i used the laundry room during my stay n it was very clean and

friendly staff, variety of hot breakfast, spacious pool and patio area, private location

staff welcomed us on christmas day, and even gave us an early check in option because they had the availability which was great after driving for 18 hours

the breakfast offered plenty of choices. the gym was nice.

the gym was small and with poor equipment

light parking lot, the room was very dust from drywall dust on coat rack toilet wasn t bolted down

coffee maker in the room and breakfast was supposed to be included but when i went to get breakfast there was

the parking and the receptionist

the lady that checked me in..and it was the only hotel with a pool open...

have better arrangements for breakfast

love the full sized kitchen and huge bathroom with laundry area

nice size washer and dryer stove oven dishwasher everything u will need in a kitchen felt like a home away from

laundry available in the

very good for family! kitchen and laundry very helpful! big room space!

love the full sized kitchen and huge bathroom with laundry area

room, location, breakfast

pool was way too small

breakfast was great

all other room clean breakfast good

could not use indoor pool.

this hotel was very clean and up to date. the breakfast was also wonderful!

great breakfast and easy to find hotel.

friendly staff, good breakfast, and our kids loved the pool

really made me super grumpy that we had paid for everything up front - as my kids were staying before their school check-in, and then on checkout there was a big argument about

i really liked that there was a continental breakfast available to help with meals for my kids.

excellent selection for breakfast!

they spoke with me and my 3 kids like we were family

our kids enjoyed the large, outdoor, clean pool

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

the staff was lovely, the pool was so nice

even a pool and a gym are provided

had five kids with us and needed a suite with pullout sofa

and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and indoor pool

it's clean, has a small gym, a pool and a hot jacuzzi

i also really enjoyed the amenities, including the well-kept gym and the hot tub/pool area, which were perfect for unwinding

the breakfast food and coffee

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

pool was well maintained

is the first breakfast buffet that i have seen open since the beginning of covid-19

very friendly check in. described property. nice pool and facilities.

barbecue area and pool were filthy didn’t see the staff at all except when we asked for cleaning supplies to wipe

no kitchen

pool was locked and the hallways were stink from trash

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

the fitness center is a joke

loved that our room had two bathrooms two bedrooms and a full kitchen

personal friendly, excellent value, good area accessible different restaurants room have small kitchen

i like it has the shower set up and a kitchen incase i wanted to cook

dirty laundry still in our room from previous guest

the breakfast bar was fantastic everyone was helpful n customer service is great

the rooms were nice and lots of space, the kids love the pool and the breakfast was excellent.

it also had a separate desk/work area that was convenient for my kids to hook up

the late check out was a plus. also staff was very friendly.

the breakfast bar was delicious,fruits were fresh and room

the pool was lovely and the trees were amazingly beautiful

the pool was not easily instructed to get into

there was a balcony overlooking the pool

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

breakfast

the breakfast needs to add fruit. nothing much to dislike about the place,

breakfast

didn't partake of the breakfast

the breakfast was amazing!!

was nice, they allowed late check out at no cost

pool wasn’t open and wasn’t aware that we had to leave our towels on the outside of the door in

ask for late check out and they didnt want to allow it bc i wasnt a member thur all the moving the night

location, bed comfortable, late check out.

didn't like that their was no kitchen cooking space or microwave i wanted to be able to cook a meal or too

nice to have a sitting srea and small kitchen. would have beeb nice to gave a microwave.

booking was a mistake due to problems with unstable wifi which i noted immediately and contacted booking

a breakfast that included some hot food like eggs and oatmeal was a plus

everything was excellent. they even had a free shuttle

the breakfast was really great, their waffle maker is cute it gives you 4 little waffles

wonderful staff, excellent breakfast, super comfortable bed and bedding.

new wifi system requires you to login every two hours, is very slow, and simply annoying waste of time

wifi basically doesn't work

your free wifi doesn't work!!!!!!!

wifi, breakfast, price

the property was clean and oatmeal was at breakfast

would have used the pool if it was enclosed

pool was very nice and the outdoor seating areas around the firepit was relaxing

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

very modern i love the lobby area and the access to the gym and bar was amazing

like locals may have been hanging out playing pool in lobby

staff was very friendly, especially the receptionist and shuttle driver

my kids loved the waffles and pastries and the options for toppings

i wouldn’t recommend this place to anyone, especially families with little kids or females traveling alone

the gym was small, but the peloton was actually functional, which is rare in hotel

the airport very early and caught the first shuttle back to the airport so we did not get to eat breakfast at the hotel

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

light in lobby busted, several light bulbs out in lobby, breakfast staff cold, not friendly, kids in gym disrespectful to

the shuttle service was awesome too

shower was not hot, and the pool had a bunch of young kids in it jumping and horse playing

00 for adults and 13 for kids

location, offers bar and restaurant, indoor pool, clean

breakfast they have only muffins they don’t want to change towels don’t want to take garbage gym is not

the rate was good and had the shuttle to take us to the airport and bad=ck

as always, activity outside is sketchy at night and sometimes the kids get scared.

i wanted to return my rental car early, and they sent a shuttle to get me at the airport, which is close by

the breakfast was really good. and the front desk staff was friendly and welcoming.

i love their rooms and the fact that they have kitchenettes.

i loved the price, bathroom, & the room kitchen

staff was friendly, room was clean, loved the kitchen area

the convenience to our family, nice kitchen, bed was comfy.

oh and i love the fact all their rooms have a kitchen which means less eating out

*making sure we knew about free wifi n free breakfast ( eggs bacon sausage waffles fruit

to take their own room trash to outside dumpster and carry their own dirty towels & linens to laundry, to receive clean ones

the breakfast was mostly carbs. but it was free so no worries.

the atmosphere was pleasant and breakfast was tasty and the area was clean.

healthy breakfast

breakfast sucks!!

room was clean kitchen had a full size refrigerator the room and living room had a

i had to carry all the kitchen supplies to my room by myself

laundry $4 to wash and dry ridiculous and no special rates for one's with extended stays wow that's

small kitchen, living room and bedroom

staff at bar being inattentive

open bar and fire place

the location was great, and the staff was very friendly. went to the bar and she was amazing.

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

i like the style of room and convince of having a kitchen.

the stairwell system is confusing making it hard to find vending machines/laundry while also being disgustingly dirty

that they had a kitchen

place to stay full kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)