full kitchen microwave full size fridge and i loved that you could partially but safely open your room

smoke all the time at bathroom, elevator, halls, outside garbage cans full mostly time, the guest laundry did not open with the room key as it suppose to be

there ever again or at least not if she’s still working there and we had a room right next to laundry facilities and first day there my wife desided to do two loads and the first two machines

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy blankets for both beds

the kitchen

pool area is nice even tho we didn't get in

brianna at the front desk was wonderful, also the lady that was taking care of the continental breakfast

the breakfast was very yummy with a decent amount of options

delicious breakfast

breakfast, and location was awsome.

best of all there is no pet fee

laundry room available

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

the pool is closed and hasn't been cleaned. full of nasty, smelly water.

the pool wasn't clean.

our view included the pool which looked disgusting

the pool (the reason i booked this hotel vs the others) was shown as an amenity however it was in

the pool area was closed. need more vending machines 24 hrs

smoking rooms pool

nice staff and a nice pool

pool was green

pancake any kind of breakfast would have been good but didn't have nothing but a hot cup of

everything. nice staff. laundry on site.

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and relaxing we definitely will be back

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times and we chose to

was thursday, so the restaurant and bar close earlier than one might like

there was a bar and restaurant, and another eatery on the property

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the restaurant

breakfast and late check out.

the breakfast was fine. the staff was friendly.

to the cov19, no breakfast, but they did go out of their way and gave us a breakfast bar, a couple of muffins, so i

the room was very clean and neat. breakfast was good.

breakfast and late check out.

it was still nice to sit around and chat and let the kids run out slmw energy

i liked the bed, shower, cleanliness of the room and swimming pool area.

kids loved the pool gym was nicely put together and the staff was all very welcoming

disappointed no breakfast with room or coffee.

didn't eat breakfast

pool was clean

breakfast was good with several options

breakfast was great

pool

great location. very clean, great staff and good breakfast.

i told a woman at the desk and she made an excuse that if several kids got in there it raised

we only stayed one night and didn't get to enjoy the indoor pool or the gym

no continental breakfast due to covid/

very friendly staff, warm pool, cozy beds, clea , and good breakfast.

we enjoyed the free breakfast

pool was not open even though it appeared ready to be used and it was hot as you know where

they have laundry along with a little marker to purchase small items

room was clean and stocked. attendant was very helpful and nice. breakfast was excellent.

the pool was not what it looked like in the pictures. it was dirty and run down

hotel was clean, comfortable beds, friendly & helpful staff, great breakfast every morning, staff goes above and beyond to help in anyway

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

no oj for breakfast. lol

the location was suitable for me. the breakfast was good.staff was friendly and helpful

everything. except for tricked on the breakfast stuff. just coffee at the moment which was fine

adequate except as noted below, the breakfast was better than many.

indoor heated pool

i liked everything.. but the pool could stay open later

had a bar area for our work crew to meet after hours

the pool is not heated

indoor pool and gym

great breakfast

everything was nice and the breakfast was delicious too!

my daughter loved the pool

convenience and location. nice room. breakfast was good. staff was very pleasant.

the breakfast is outstanding

pool was closed

breakfast was good. staff need to cook eggs properly. way to hard.

i love the breakfast because they had a variety of food. it was very delicious.

pool closed due to covid.

very friendly staff, clean, and good hot breakfast.

loved everything about this hotel, the complimentary breakfast was delicious and the pool was beautiful

the pool was not available to use due to maintenance issues.

no towels in the pool area had to go inside and ask for one

chaise lounges in the pool area

cleanliness, room size, breakfast choices

this hotel was very clean and up to date. the breakfast was also wonderful!

great breakfast and easy to find hotel.

staff were so friendly. breakfast buffet was excellent

really made me super grumpy that we had paid for everything up front - as my kids were staying before their school check-in, and then on checkout there was a big argument about

breakfast

staff was polite and the pool was nice

the breakfast was good but the oatmeal looked a little strange.

staff was friendly and helpful accommodating both an early check in and late checkout

didn't have any vegan choices for breakfast.

all other room clean breakfast good

breakfast was great. location was great

the hotel is convenient not far from where we need to go. the family also love the pool .

the very nice staff, and the breakfast

the waffles and the pool.

breakfast, they have the money to do more with breakfast

it was seemless, i was a little confused on the breakfast it was on the 3rd floor i thought it was on the second, but that's no big deal it was

and deb were so so nice and the free breakfast was the best i've ever had

did not have breakfast

due the covid-19 was no breakfast

breakfast was great with a big variety to choose from

front desk and breakfast attendees were very nice and super accommodating

breakfast, disability pool chair

friendly, clean, breakfast was hot. security.

the breakfast and comfortable bed

the beds were comfy and the breakfast was great

the pool was clean, the stay was comfortable

i loved the breakfast, the beds were so comfortable. the pool was nice.

well breakfast could go a little later! jk! everything was great!

the breakfast had something for all

i would like to have seen an indoor pool area, but there was a fitness center which was nice.

the pool was closed due to an issue.

front desk young lady very pleasant answered breakfast very nice lady was friendly and eager

breakfast with many options. everything was clean, staff very friendly. would stay again.

pool was closed without being told.

a bigger pool or one inside.

breakfast

staff was very friendly and the breakfast was as good as many hotels that i paid more than twice the amount for

i found the breakfast a little weak, it could be better.

the parking lot was a little cramped and small, and the breakfast wasn’t very good

service oriented staff 2) comfortable beds 3) good breakfast 3) area to park the 26 ft truck 4) restaurants and shopping within walking

was listed as having an indoor pool which it did not

the pool was closed

was friendly, location was good and they had breakfast ready before i went to work each

pool was not open

it was clean and serve real breakfast and not bagged like those other hotels

the pool area was closed as well

dirty carpets, road noise, inadequate breakfast.

did not serve breakfast not even pre-packaged breakfast considering the circumstances(pandemic)

pool and poolside were closed which one of my main reasons for me getting a hotel room

pool said online it was open

bathroom,kitchen,bedroom,, bed, cabinets,, on the walls and ceiling

the kitchen had a sink, stovetop, microwave, and refrigerator

room had only two straight kitchen chairs very uncomfortable

laundry costs $4

was told we had to wait for laundry to get finished

i did not expect a full kitchen

dated furniture but still comfortable and no kitchen appliances to cook the food i brought

the kitchen had absolutely nothing to cook with

to provide our own coffee and there were no kitchen utensils , possibly due to the fact that we had booked at late notice

by looking at the pictures it can really be misleading if your looking for the kitchen items that are featured

the property even compensated an early check in for me

pool,outdoor and indoor seating area. food was good.

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

pool, breakfast

pool was really nice! the room was clean. the bed was amazing!

we booked the room thinking we would be able to use the pool and it was not open

pool was small

breakfast was good and convenient!

clean, yummy breakfast and at a great price!

the hotel was very clean. breakfast was delicious. staff was very friendly

staff (2) the design of the room (3) the cleanliness of the facility (4) great continental breakfast (5) the hotel is located within walking distance of food and

clean, dog friendly with a full kitchen not far from the airport- charlotte is the closest major airport to me so it’s nice a

the breakfast was great. waffles, bacon, eggs, and really great muffins.

very large room, bathroom, sitting area and kitchen

the breakfast was outstanding

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee

close to airport, clean and very nice. shuttle service a plus.

chose this hotel because of the indoor pool and hot tub, however they have been closed for months and do not have a plan to open soon

shuttle service was great and the hotel is very conveniently located

modern, clean, shuttle bus, close airport, good price

how close it was to the airport and the complementary shuttle back and forth to the airport

the ‘fitness room’ is rudimentary at best

the fitness room was unfinished, and parking was limited.

equipment in fitness room was badly maintained

to the airport, shuttle that runs until 1:00 am, pleasant shuttle driver for 12:30 am pickup, pleasant desk clerk,

great staff, size of room great, laundry next to room was perfect.

bartender rocio at the hotel bar was excellent. food at the bar was great too!

glad they have a shuttle bus it is was great to use.

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

staff was amazing and offered excellent shuttle service.

everything was great—shuttle, bed comfortable, staff, morning coffee. just no breakfast

pool was not open.

the spacious room and the kitchen area

pool could be bigger

great value clean shuttle service very good

the hotel offered a shuttle to and from the airport it was a great advantage to me and my family

gracious welcoming. can walk to restaurants. judge delicious breakfast. plan to stay again

prepared an absolutely delicious breakfast

the house is amazing, the rooms lovely decorated and the breakfast delicious

historical house with a really interesting story; great suite with really comfy bed; and amazing breakfast

although i only made it to one breakfast, it was superb

safe location, nice clean room. nice front desk. breakfast was free.

used the gym but it wasn't maintained at all

proximity to airport.airport shuttle.

mins from airport, free shuttle pickup after midnight no problem

breakfast hours need to be extended every thing was out by 8:30

friendly staff clean room great shuttle driver

front office and shuttle staff very friendly and helpful (i had two 50 lb bags a back pack and carryon- the driver

the room was clean, staff friendly and the shuttle service was on point.

were so thin i heard the people next door having sex, i’m glad i didn’t have any kids with me

the shuttle service to the airport was on time and courteous

courtesy of staff, cleanliness, very good breakfast,shuttle service,pool, very quiet although it seems very family friendly

the room, breakfast, everything, was superb

my kids didnt like it

had to leave too early to check out breakfast

breakfast, friendly staff

didn't open i love being able to feel the breeze without having to go outside , wifi kept disconnecting

wifi kept dropping every few minutes

the wifi never stayed on the phone. , and morning manager was awful he was

the wifi was good and fast and the staff is really supportive

nothing but the wifi

i was able to do late check out with ease

initial website said no charge for pets but i was charged a $25 pet fee for having a dog

breakfast

no eggs or bacon for breakfast.

no breakfast yet

very outdated rooms, very expensive pet fee

no phone signal and the wifi was going in and out so i could not get any of my work done

wifi was great and the room was super comfy

wifi on laptop was an issue

near to airport and shuttle service being available to airport

the pool wasn t heated it was room temperature and the hot tub was close

breakfast was hot and ready between 6-10a, staff greeted with a smile

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

the gym they really need to replace the elliptical trainer and the treadmill

gym was terrible , ;location isn’t the best, without transportation i dont think you would want

gym has no weights for exercise and the gym room itself felt cramped

nice staff quite location great wifi

brilliant wifi

the laundry room

shuttle driver was great also

no pool no gym no breakfast

gym could not really considered a gym

find that the back of the house need to have more attention, (example) the laundry must be looking more clean and more mantained, the walls of the back part of hotel must be

the breakfast bar was clean, my room was really nice.

shuttle service not running.

the lady at front desk was amazing! the shuttle service was great!

airport shuttle even took me to the local cracker barrel to pick up my food order

we especially liked richard who picked us up in the free shuttle

very nice and comfortable room. good breakfast. exceeded my expectations

the breakfast. oj & apple juice was old. the cereal tasted funny.. didn't have much to offer.

no breakfast

breakfast variety

he made sure i knew about everything: wifi, how to open door, where my room was located, and breakfast

serve breakfast later than 9

i wish the pool could have been a little bigger and deeper.

the breakfast bar could have been a lil better

and the gym was not accessible due to

the room was great, i asked for an early check in and they accommodated me and my friend

breakfast bar was good also

the pool was out of service.

breakfast was good

great location! great breakfast!

very nice hotel but was a little disappointed when we asked what the pool hours were, staff stated the pool was green so it was

everything friendly staff very clean environment quiet peaceful room breakfast great.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

was clean and large enough for 2 adults and 3 kids

the breakfast bar was great and the staff was excellent.

cleanliness, shuttle to airport

was very good, except our room did not have a microwave and the breakfast bar needs more of a variety of hot foods, such as grits, bacon and more fresh fruit

shuttle to airport with very helpful, courteous driver

delicious and free breakfast

good breakfast, great gym, has a pool which was still closed during our stay

gym facilities were good but there could be a couple of extra pieces of resistance training

outdoor pool and patio

i booked a free shuttle bus at check in and it arrived right at 5am

everything was ok, our flight departed so early so we didn't get breakfast

gym was open

pool was small

the gym was actually really nice, especially for a hotel- i was impressed

milk was warm all the breakfast beverages were watered down.

shuttle pick up from the airport took 45 minutes

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

shuttle was great and extremely quick and convenient going on the hour and half hour

shuttle to/from the airport was very quick, clean, and professional (and free)

free airport shuttle

they figured out how you give a decent safe breakfast

small pool no view

be glad when the hot breakfast come back

didn't like that their was no kitchen cooking space or microwave i wanted to be able to cook a meal or too

plane delayed overnight. easy booking. shuttle to hotel provided

it's clean and has excellent facilities, swimming pool, gym, bar, restaurant

there was a lot of door slamming next door to me kids?

gym facilities were excellent

the size of the room- it was huge! very clean great pool

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

the bar tender was very personal and great to talk to

like locals may have been hanging out playing pool in lobby

pool was very nice and the outdoor seating areas around the firepit was relaxing

only one pool table i wish there were three

your free wifi doesn't work!!!!!!!

new wifi system requires you to login every two hours, is very slow, and simply annoying waste of time

wifi basically doesn't work

wifi, breakfast, price

the pool could have been longer and deeper at the deep end.

booking was a mistake due to problems with unstable wifi which i noted immediately and contacted booking

i also enjoyed the pool

breakfast is delicious, staff is wonderful

wish my stay would of been at a better time to use the pool

no free shuttle to airport as advertised.

the kids went to the pool for a little while

great breakfast buffet! nice pool! cozy beds.

spacious rooms/price/ location/pool/breakfast and front desk clerk.

the pool could b larger...it was packed so not too much room

the pool wasn’t working the only part i didn’t like ud83dude14

really liked the location of the hotel as well as the fact that it features a complimentary breakfast to its guests

had the gym, pool table, water and refillable water machine

location and nice environment, nice gym and breakfast

free parking, free gym, no smoking, always complementary coffee, tea and water, a little market with everything you

breakfast was great

hotel bar was only open until 10pm

small indoor pool, taken over by many kids.

there is a bar in the lobby that you can order food from

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

breakfast should been complimentary and it would been nice if pool was open plus the bar.

complimentary breakfast and bar drinks for each night i was there

everything but breakfast was best

they accommodated my request for an early check in

the breakfast was delicious and had healthy options

me and my husband received 2 complimentary drinks from the bar upon arrival

the pool.

wi-fi was not working. pool was empty. no carpet on floor.

the lady who checked us in was very nice and my children enjoyed the swimming pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

convenience. shuttle to the park, great set up

really nice that it had a kitchen and a nice bathroom

shuttle runs to carowinds every 15 minutes

pool looked like it would be fun but we didn't use

the proximity to the park is great with the shuttle bus

the breakfast and the morning was great and the staff was nice

the location was easy. the staff was nice and breakfast was good.

staff, clean and neat room with all the amenities, and a delicious breakfast

breakfast was the only thing i did not like and that was only because it was in a brown paper bag

didn't realize it served a full breakfast with biscuits, sausage, scrambled eggs, hard boiled eggs, waffles, yogurt, cereal,

there was a bug inside the kitchen cabinet and some items left behind from previous guests.

very good for family! kitchen and laundry very helpful! big room space!

it has a full kitchen which was very convenient for the length of time we stayed

location was good, didn’t expect a full kitchen which was good.

the property offers two bedroom two bathroom suites with a full kitchen.

nothing but i sort of wished there was an inside pool!

we really enoyed breakfast as there was a staff making fresh omelete

the pool

friendly staff, clean spacious room, kitchenette with dishwasher, nice pool, generous hot breakfast

breakfast didn’t have omelette station as advertised.

there is a guest laundry area

only one functioning elevator which sometimes you would find filled with trash, the gym was closed, and the pool looked disgusting

clean rooms late check out

spacious room and laundry available

breakfast could be more fresh fruit and pastries.

the staff was lovely, the pool was so nice

breakfast

to access from interstate, breakfast was wonderful, and handicap room was perfect for my mother's needs

breakfast was excellent and the serving area and tables were kept clean

they spoke with me and my 3 kids like we were family

kids loved the indoor pool

breakfast was excellent with lots to choose from. good location with spacious seating.

the pool which we didn t get to enjoy or indulge into , which sucks but

the rooms are very clean, the staff was super friendly and the breakfast was very tasty.

also, the breakfast was great

was nice and clean they had a kickback dinner and bar they had food drinks they was close to everything i wanted to do for my gf

the swimming pool for the kids and the hot tube for me

bartender was not giving you 2 full drinks at the bar during the managers reception

kids wanted waffles or pancakes

was close to everything we needed , there’s a restaurant and a bar basically in the same parking lot

the breakfast choices

great gym for workouts while traveling

boys loved the gym

even my kids love going to the gym

the room was spacious and very comfortable. breakfast was great!

no wifi working. hotels share it

the wifi was the worst part of my stay

free wifi was slow.

a brand new new lot so the rooms and very bright and clean with good shower facilities and good wifi

staff and excellent wifi on the third floor!

they could do better on the breakfast

two unhappy kids

kitchen facilities were amazing

the room had a kitchen and dishwasher, refrigerator and microwave

kids running on the floor above us

family with multiple kids appeared to be having a party occupied the pool for hours so my family wasn't able to use

this hotel also had the cleanest guest laundry i have ever seen

i loved how clean the hotel was and the view the kids had to carowinds

everything was amazing the breakfast the bed the cleaners everything was on point

the breakfast and pool and size of the room was all nice

the shuttle transportation to the stadium considering i was from out of town

free shuttle to airport - good price.

friendly staff laundry

pool was closed construction going on. didn't know until check in. room was comfy.

room and pool gym style

shuttle to and from airport, room size, helpfulness of staff, decent price on such short notice

a bar menu posted without any alcohol or a liquor license

loved the inside set up with bar grill with nice comfortable lounge area

very friendly and helpful, particularly the ladies that checked me in/out, and both of the shuttle drivers

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two