unable to hear any noise from downstairs despite bar area being busy

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

staff were fantastically friendly and helpful, organising early check in and taxis

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely historic establishment. bar staff were lovely and the estrella was amazing .

the wifi was so so poor

am sorry, but the coffee was more like brown water and the wifi or mobile connection was not good either

the wifi was poor

mobile phone signal was poor and the wifi connection was weak.

wifi signal was not strong in our room and kept disconnecting.

the waiters, waitresses, bar staff were also brilliant

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

everything was first class - the bar served excellent real ales

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

a great welcome and excellent bar and restaurant.

50, we thought we would get last orders but the bar was closed

hospitality was excellent, the food was above expectation, and a warm welcome in the bar with open fire and an open fire with breakfast , exceptional value for

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

bar lively, staff lovely have booked to stay

i am therfore turning this box into a positive until i have said enough to turn the bar gree

4h3 bar mqn...... horrible mqn

the view from my room was lovely and it was very quiet away from the noise of the bar area

the bar was very nice and locals were friendly

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

bar prices are good as well

good food and atmosphere in the bar and restaurant

food in the bar is very nice and responsible priced

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

wifi kept cutting out

wifi was down so couldn't take card payments and we had no cash but allowed us to have tab for the

had to call the reception to find out details such as what s the wifi code and what time is breakfast - none of this was explained until you asked

excellent wifi

wifi internet was extremely slow but staff did say whole area was having problems with major

only thing was the lack of seating in the bar area just to have a drink

the friendliest inn anywhere with outstanding food , fabulous service , & the best stocked bar !

the dining and bar area was clean and cosy

great hotel , great room , great staff, fantastic breakfast.

food is always good, the choice of drinks at the bar is excellent

but poor wifi for business purposes as they use unsecured network and therefore couldn't connect via

offered wifi

free wifi which is essential as none of my party had any signal at all

food and drinks in the bar were excellent, as was room service

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

was no breakfast available on the first day, and the bar and public rooms were not open

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

also we loved the bar atmosphere and the

no bar open. no food. hardly any staff around

dan the manager. the bar , the room layout and nice and warm.

great bar and restaurant

to top it off, the bar area was quite large with lots of seating and large screen tvs

we were woken early the next morning by laundry trucks stopping right outside the window

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

pool not access to kids after 5

the tiny bar has a great atmosphere in the evening

an amazing inn. very comfortable. child friendly with kids play area and amazing staff

lovely big beer garden with swings and bouncy castle for the kids

whole experience was fantastic from the greeting, to the bar and even the quiz night

bar and taproom full of character with a range of beers and ciders

they should be more transparent eg an £8 breakfast became £12

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for the price

breakfast was great

really, as with everywhere a double & coke from the bar costs enough to put off buying another - but that's anywhere these days

breakfast is fantastic, bedings are ok

great bar and beers on offer

excellent food served in bar area. excellant breakfast.

it has a well stocked bar the room was very

restaurant and separate breakfast area were very comfortable and beautifully decorated

breakfast was fantastic

ordered room service, which was

located, with free parking , clean and well equipped rooms

the breakfast was very good and staff were very pleasant

parking was easy to find

wifi needs to be boosted

wifi didn't reach my room on the first floor, but in a building like this that is hard to achieve

we had some issues with the wifi dropping in and out.

the only problem is that wifi connection was not so good

wifi in my room very difficult, but it could have been me!

wifi worked in most areas but sometimes the wifi from the cafe next door (cafe nero) gave a (-)the wifi got turned off after a certain time. noisy drunks in the street (-) there was a difficulty accessing/ maintaining wifi for more than a minute in all the areas i tried of this old building (which the hotel is (-)wifi connection could have been better (+) excellent wifi (-) wifi not advertised as being available by staff (-) the tv was very basic and the wifi flakey (-)non existent wifi. bed linen torn and old. no heating hot water takes long to generate. (-) asked about wifi and was given a snappy reply

the bar was busy but we'll organised and the staff were very professional and helpful

excellent staff, very comfortable. nice bar and restaurant.

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

nice old hotel in the middle of town with free parking

free wifi and continental break are great

couldn't get wifi in my room.

the wifi dropped out a bit on the 2nd night but overall it was ok

beds and room was really good,wifi in recp area was good,nice bar food on

good wifi connection and lovely breakfast

room was lovely and comfy. breakfast was nice. me and the kids had a lovely stay.

reception staff friendly & welcoming.comfortable room, late check out.

the late check out was good . excellent value for money.

only the kids were complaining but i guess it was a blessing as it prevented them from using their tablets

room very clean, and kids didn’t want to leave next morning so got their vote

good parking and wifi. nice gym and pool, bar and food good as well

the wifi was good enough so i was able to watch footy most places i stay at don't allow this

strong wifi

wifi was reliable

setting easy parking good wifi good water pressure and bath friendly staff lovely rooms to sit

room was very clean and warm, our evening meal was fantastic and the breakfast was very nice,all the staff were wearing mask we felt very safe during these strange

is going through difficult times, all the staff were cheerful and helpful, the evening meal and breakfast was superb as was the room

staff couldn't do enough to help a welcoming bar area for visitor's and locals alike, restaurant food was excellent and we

not much seating in the bar side.

breakfast was amazing, staff were absolutely wonderful,nothing was too much trouble, masie was a

wifi speed

wifi availability around hotel was excellent, as was leisure suite and pool area.

couid not get connected to wifi with an up-to-date ipad! no problem with android phone.

had gone down since my last visit carpets not cleaned in the corners could not make the wifi work on some

ch needed

this wasn't manned at the hours we were there - so we checked in and did all business through the bar staff

there was plenty of choice for breakfast, which you order at the bar from a menu

kids food was especially good

lovely bar area and footy on the many screens

breakfast was very good with plenty of options

pool was brilliant too

the pool and spa was brilliant very clean and therapeutic

liked that it had leisure facilities which include pool, hot tub, sauna, steam room, gym

staff as always here, good pool and finally a hotel with a proper breakfast selection again

couldn’t access pool facilities which was a shame

couldn't connect to wifi,but that was probably me

wifi was not very strong in the room

good location, ease of access, wifi and general comfort :)

atmosphere very straight forward instructions to use wifi and other such things

wasn t able to connect to free wifi

wish bar had stayed open after 10pm

very friendly bar staff and restaurant staff

excellent food, bar and restaurant and staff

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

nice clean pool area, good gym

rooms have been updated to great standard. kerry on the bar was a great ambassador for hotel.

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

leisure centre was really good nice pool and gym

small gym and spa ok

the bar area was beautiful

breakfast was very nice also

the breakfast was excellent and staff were friendly and helpful

great room and bar so central

room was clean and the breakfast was delicious - served by lovely staff nothing was to much

wifi is not free

wifi is free in public areas such as lobby, var area but chargeable for within your room.

disappointed jacuzzi wasn t working and expense of wifi

long check in, tv very small, only 20 minutes of wifi in your room

wifi weren t the best

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

good value meal deal in the bar area

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

they accommodated an early check in and late check out, plus provided access to the property because they knew we

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

spotless staff couldn't do enuff soon as entered building food was excellent staff service behind bar friendly even met the chef too question him about the dishes

service, great atmosphere in the bar and comfortable accommodation matched by the food which was great

the recently added outside bar and and seating area is great especially when the sun is shining

breakfast good.

better cleaning and good wifi

wifi was good, nice desk to work at plus an armchair and stool which was comfortable for watching

wifi was terrible

couldn t connect to the wifi on my laptop

the little touches like being able to order milk and cookies and mini white robes for the kids with vip on the back

lovely host, great breakfast and excellent free parking

great location for business or pleasure... fantastic tasty breakfast.

the full english breakfast was excellent

my dog was allowed to accompany me to breakfast which again was a lovely touch

excellent breakfast

the free wifi was fast and quick and

wifi was terrible!

room with a very comfy bed and good wifi

impressed, lovely place, free wifi, nice breakfast, great room with 180cm bed, nice selection of free toiletries and

not too far off the m6, great surroundings, plenty of secure parking and decent free wifi

playroom with toys and outdoor area for kids was much appreciated

breakfast is an amazing choice of both continental & cooked & portions are good sizes

the hotel appeared to be quite full given how busy it was at breakfast but was lovely and quiet in the rooms

the staff were efficient and friendly at reception, the bar and at breakfast

we had evening meal and breakfast both meals were lovely , staff very attentive and welcoming .

really comfy bed . good wifi

wifi problematic, infrastructure and server issue, could have been handled better.

did not work, wifi did not work in the room

good wifi signal nice breakfast although as delivered to room it was a little

excellent wifi

unconfortable sofa bed for kids

the little sofa bed for the kids is very uncomfortable

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

heating controls not immediately obvious so kids frozen in other room

price and early check in and it accommodates pets

we were able to park our car right beside our room

we required an early check in and they were very accommodating to this

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

honestly surprised by the value for money 35 a night wow nice little bar too and carvery

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned (-)wifi wasnt great (+) only fault is wifi drops off all the time, otherwise perfect in every day (-)wifi in room was a bit hit and miss (+) my room was in a nice quiet area, great light, comfortable and with great wifi (-) low connection wifi (-) we had to ask for the wifi password, we had to ask for bathrobes and the scrambled eggs at breakfast had to be redone - (-)the wifi reception in certain parts of the hotel was intermittent . (-) wifi none existent on premises (-)wifi boots user off every 5 minutes

we enjoyed the spa facilities and liked the bar area to have a drink

breakfast is one of the best i have ever had everything cooked fresh and to order all staff cant do

ce big grass area to play for kids) rooms were a good size

i had a bar snack in the evening and a good pint of guiness

breakfast was beautiful

the breakfast was excellent

very friendly and relaxing ,breakfast time to suit and what a lovely breakfast .

breakfast ample ,location was 2 miles from wedding i attended

super breakfast

little quaint bar and food available on site

i ended up going to mcdonald's even though i fancied something from the hotel kitchen

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

the ev charging for £15 was excellent and the pre booking of the ev charging was the main reason for

size of the bin for a 2 bedroom apartment was ridiculously small, especially given we had a kitchen and cooked

the early check in is a pain at the moment and early checkout (7am) is non existent

property was in superb order, the bar area was kept to a very high standard as was my accommodation

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

we ate from the vegan bar menu and the food was exceptional

on departure i asked the young man at the bar if i should place the room key into the check out box

the wifi was a bit iffy. i did not have my swimming trunks with me.

wifi internet connection very good - could stream from netflix and make video calls etc

wifi was poor to nonexistent rooms very small even for a small double

no handrail on stairs of indoor pool. no wifi in room 234

and had intermittent wifi at times which is not really good enough in a nice hotel

good wifi dinner was ok restaurant a little chilly and i was unfortunate enough to pick the sae dining

the facilities ie free spa / wifi are great. would defo stay again.

great wifi connection &

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the hotel system is very good

location. facilities. ample free parking. wifi.large tv.manned reception

hairdryer didn't work had to change it,water wouldn't stay in sink,even with plug and wifi wasn't

nice location / very nice rooms / staff friendly / good parking / good wifi

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

ad to use my own network)

no netflix, and the wifi wasn t the best

hotel friendly for pets and wifi for free

fine for one night just to sleep, good price and free wifi was handy with the

free wifi would be nice irrespective of hotel booking method.

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient reception

not clear that wifi was not included in price, only small addition but not what was expected

there's poor phone signal there but wifi service is great

t in defense of the hotel, it is a massive size

i liked everything apart from the wifi connectivity

couldn t get wifi in room number 433

so i guess they need to invest in better wifi

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

had a g&t in the bar shortly after my arrival

i liked the hospitality and the interior decor of the lounge bar and function room.

friendly staff, cosy bar and a home cooked breakfast

lovely bar and restaurant, breakfast was lovely

friendly staff who were happy to assist with early check in when we arrived early

this was a cosy place to stay the bar was spacious and the food was lovely

due to lack of staff, there wasn't enough staff on to cope with volume of customers which led to bar area being left full of dirty glasses for many hours and empty plates with food on left for the

large car park for our campervan

the breakfast was served in the bar and was made to order and very good

comfortable rooms, good wifi, great facilities, easy parking, easy to get to m62 and m56

wifi was pretty poor all over the hotel, however, a member of staff told us that this was being

good size room with all facilities, comfy bed and excellent wifi and tv

-hairdryer -iron -free wifi -gym access

finding the room wasn't as easy as it should be. no free wifi

the staff were really helpful and friendly. breakfast was good. free parking

the breakfast was lovely as well as the staff who served it

early check in was a real bonus and meant our day in chester was a full one

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

location was great. breakfast was delicious. nice room & lovely staff.

liked the decor in the restaurant and bar

easy walk into square for bars and restaurants

the bar and grill attached had breakfast between 07.00-09.00. too early for us.

lovely room. comfy bed. nice bar across the way. on site parking.

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

comfortable and clean room and a delightful staff and morning breakfast.

breakfast was lovely

breakfast was cooked to order and we had a plentiful afternoon tea on arrival

afternoon tea and breakfast were delicious. the room was spotless.

breakfast was very good

the lively bar was popular with non residents but no noise could be heard from the room

room was clean and well presented, bar was added bonus and great breakfast

breakfast was included in our booking, and again this had lots of options and was great to set us

cold water jug at breakfast

food and outside bar area, ideal location

breakfast superb along with location

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

although we did not have dinner the bar/restaurant had a great atmosphere when we arrived, breakfast was delicious and the room was super clean and tidy and the interior was very nice, the

great bar

delicious breakfast

a excellent breakfast and kids eat free

gym music was mildly annoying that early (not horrific but mildly annoying)

conditioning, friendly staff, free cocktail, dog treats, comfy bed, pool table

could hear music from the gym room was hot

only issue was that from 6am there was loud music from the gym next door which is part of the same building, which woke up both me and my partner

we stayed in one of the new rooms which was very pleasant and comfortable and we had an excellent breakfast from a varied menu

lovely breakfast just a fantastic experience all round

excellent bar service and breakfast.

and friendly welcome easy to find, easy to park (out of season admittedly) really lovely room, clean, modern but with

breakfast buffet style and a la carte - all very tasty

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

location, character room above a thriving lively bar that doesn't disturb the room

bar staff delightful

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

the tv wouldn t work such as netflix, prime and more even though it was connected to the hotel wifi

wifi was poor but that might also be an asset

very, very poor wifi in the hotel. i struggled to just check my emails.

the wifi is very slow

car parking charges. wifi a bit slow and unreliable at times.

location is perfect and wifi was working. room was clean and tidy.

room was small but adequate for one night. wifi was quite slow

was a lovely and comfortable room with a beautiful bathroom and great wifi

ow speed,

free wifi throughout

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

we got upgraded to the spa which was beautiful

the hotel had a beautiful aroma, and because they were suites with sofas , dining areas, and kitchens, if we didn’t feel like going out, we could just stay in and chill

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

unique rooms plus they have a mini kitchen so you can eat in if you want.

excellent wifi

wifi was not great

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting out very poor signal and unable to get mobile data signal sadly on arriving home

wifi isn t great - kept disconnecting and poor strength

poor wifi

tv wasn t connecting to wifi or

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

the room was clean and comfortable, with wifi included

good staff, good bed, good tv and wifi, quiet air con, great location

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

but when paying for a late check out, its usually for extra sleep time

late check out option is great especial for us as we had been on a works wine tasting event and

secret green was amazing, staff was friendly with kids

bar area for chilling

clean, free wifi and brilliant location withing the city, being close to the shops and historical landmarks

the room was big, the bed comfortable

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

wifi was very slow

wifi address we were provided with did not exist, so we could not access the internet

wifi

hotel not too far from chester centre, and free on-site private parking, also wifi

pior wifi

room was a good size, bed was comfortable and wifi was good. breakfast was ok.

comfortable room, wifi , decent shower and topped off with a hearty cooked breakfast

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

good sized room interesting & individual room decorations big breakfast

the bar was welcoming and again the decor and furniture felt

breakfast was very tasty

allowing us a late check out and early breakfast

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

the bar serves a range of drinks and the food is excellent

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

staff were lovely from check in to the young bar man

staff and we were allowed an early check in

the only fault was the drinks in the bar were very expensive.

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

fabulous bedroom location to town lovely bar great breakfast

no noise from the bar downstairs

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

i can think of other than better wifi, for some reason it was really slow which made working difficult

awful wifi and phone reception. this need to be addressed.

wifi seemed to have a restricted upload speeds

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was directly above the bar so could hear noise from the pub, but we were warned about

great location. lovely lady behind the bar organising check in.

staff here were very friendly, we had a drink in the bar one night before going out and they were very chatty with us, ran out of coffee and milk in the

wifi good

wifi rubbish, cashless hotel, quite expensive in bar.

amd polite amd the staff at the leisure reception went out of their way to assist me with the wifi

city centre location.excellent breakfast.fast wifi very friendly staff

needs to change menu for evening meals each night wifi would be better if it was coded, since this would make it more secure

the bar downstairs was quiet, cheap, and friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

the bar downstairs is welcoming, the staff and locals are really friendly

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

generous size rooms and fully furnished with everything you could need especially in the kitchen

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

fully equipped kitchen, spacious and modern