wifi a little sketchy when raining.

wifi wasn t that great.

i would say the poor wifi...but that was okay.

each bedroom has its own tv and the property has wifi

wifi was week but what the ..... didn't need it anyway.

breakfast was good except for the fact it was already on the table when the dinning room opened and

it is friendly, beautiful location, great supper and breakfast.

the dinner and breakfast were top notch

amazing breakfast

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

$25 per day pet fee was not advertised. we felt that was excessive.

the pet fee was too high. pet fees should be mentioned up front.

location was great. $25.00 pet fee was great.

no mention of pet fee that i saw while making the reservation

jacuzzi nd pool

there was no enclosed walkway to the pool and it was cold outside

pool was clean but it was no advertised as being de-attached from the building

indoor pool is big and the kids loved it

i just wish that it didn't say there is a heated pool because it's indoors but not heated

the breakfast was fantastic

the breakfast was very good and the lady that was managing the kitchen was top notch and on top of it

bed was very comfortable, the view of the river was awesome from the balcony and i love that breakfast is until 10am

we had to drive to the lobby area for breakfast

the breakfast selection.

we had a clean environment and very friendly staff! the breakfast was soo good too!

great breakfast

two was the breakfast never varied, always eggs, sausage, biscuits, gravy, cereal, and pastries

location was great .staff was great and breakfast was excellent

the breakfast was good and plentiful

breakfast was awesome

room, friendly hotel staff, excellent breakfast and great location

breakfast was good

the breakfast buffet was excellent also the elk came through for usright outside the window!!!!

it was also nice to have a decent breakfast available

check in and out easy .everything was clean and very good breakfast

clean and close to the casino.

it is located next door to food lion and a short distance to harrah cherokee casino

is by far one of the best hotels near the casino

the spa tub was amazing and love that we could opened the window just enough to get the fall crisp air

needs a upgraded pool

i didn’t like not having a continental breakfast included.

and very uncomfortable, the staff was not at the counter twice when i went to the lobby and no early check in on a sunday at 3pm

the loud kids

allowed us to park our trailer since we were going to a car show

acceptable breakfast

great breakfast despite being understaffed

breakfast staff were terrible even though they were busy they took the time to help

didn't have breakfast

customer service, breakfast, location

please add breakfast sandwiches to your menu. we could simply microwave them. thank you.

location pool and hot tub

the breakfast was good! pool and hot tub was great!

nice clean and close to casino!!!! hot tub and pool very clean too.

breakfast wasn’t the best.

hot breakfast due to covid-19.

excellent location to casino! walk across street!

it is located just across the street from the casino which could not be any more convenient

breakfast was great!!!! location very close to casino....

great location, rooms were very clean, breakfast selection and quality fantastic !!

the room was clean ant it's right across the street from the casino!

close to the casino and business near by

breakfast was good too

pleasant staff, allowed early check in when i arrived earlier than expected.

it was next to the casino

we had the loft spa suite which was fabulous

in room gas fireplace & soaking tub in our spa suite was excellent

with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails

alittle more variety on breakfast, with their hot food. maybe add danish or donuts

love the view, the balcony, the maid we had, we wish there was a better breakfast, but still a great place to stay

breakfast was good and the location was perfect

breakfast

would prefer full breakfast rather than a muffin and coffee.

there was a jacuzzi in the indoor pool

they managed an early check in which was very appreciate as the weather was iffy

a new facility , ice and vend every floor, very comfortable king bed, friendly team, got a early check in, breakfast free in morning, allowed me to stay while i waited for my ride

the property was clean and had a nice indoor swimming pool.

the pool water was too cold - freezing to swim in.

there is no wifi and no breakfast is offered

had a hard time connecting to their wifi

the wifi was the worst part of my stay

no tissues, very small sink. unreliable wifi.

it was clean and had all that we neede; microwave, refrigerator and tv/free wifi

very comfortable bed and pillows quiet nice pool

nice coffee shops, breakfast spots, and park scenery not to far from the location

breakfast, but the location is small and i think that it is great that the offer breakfast.

the pool was clean and in good repair

not many choices for breakfast

rooms, swimming pool, friendly, helpful and competent service.

the pool and grounds very well maintained

room to small with kids restaurants close way to early and nothing close that delivered

pool had lots of kids and people when we got there, who we later saw leaving and going to campground or houses

the microwave being in the laundry room

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

affordable but also close to the casino and very clean

this is the cherokee experience everyone should have… it was so close to everything the casino, shopping and good food

no breakfast or shuttle to casino

wish there were a few breakfast items for kids.

wifi worked great

had to call for the menus at pie times pizza as the wifi wouldn t load the page

wifi was terrible and when staff was asked if the wifi was working right because of connection

wifi was intermittent at best

cleanliness, location, quietness of rooms, breakfast and parking

breakfast incredible! pool & jacuzzi were clean & excellent.

not a huge issue for us but not a good thing for someone with kids

breakfast incredible! pool & jacuzzi were clean & excellent.

the beds were perfect, breakfast had plenty of options, property was clean, updates were beautiful

on our hallway was little kids that always seemed to be fussing

breakfast was always delicious

beds were comfortable, room was clean with everything in working order, and the breakfast was very good

breakfast was decent for grab & go

hot tub,pool,river,beds,breakfast,and a grill to grill on steaks

location was nice a short ride to the casino, friendly staff , easy fast check in , the riverview was amazing

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

the breakfast is wonderful, and it's the first time that i've seen here in theus the breakfast manager

healthier hot breakfast choices. egg whites maybe?

it had a decent free breakfast & pool

had to skim the pool before we could get in it

they should add a filter to the laundry room' s window to avoid the waste to go in the pool area

i also liked that it wasn''t too far from the casino

), the casino and bryson city

pet fee too expensive. advertised breakfast buffet it was continental

pet fee too high

booked this room with the belief that it was only 8 miles from harrah's casino

it has a beautiful pool with a pool room that has tons of games

there weren’t enough seats at the bar (which is where we had reserved our seating) so they just stating walking up and down butting

they told us we cld just hand out on the property or in the pool until the room was ready

really wish the on-site restaurant and bar had been open

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

pool was also closed due to covid

loves the grounds pool and creek very kid friendly

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

breakfast just ok. restaurant not open. not clear there was no ac

100 year old lodge it was like walking back in time excellent breakfast

nice breakfast

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

there was also no breakfast ( they ran out) during the week …they have a beautiful breakfast during the weekend

decks, hammocks on creek side, indoor pool and out door hot in great for the spring or summer

we enjoyed the pool and the attached, screened in porch

we had to call the front desk and they sent the laundry girl up and not a house keeper to

indoor pool

we loved the spa tub in our room

very clean indoor pool was very nice the staff was great clean facilities

room could have been cleaner. laundry room was gross.

great staff and great breakfast

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

gym is a treadmill and two bikes

friendly people- clean- loved the creek and the pool. we love maggie valley.

had a large room with a kitchen

we love that the kitchen was fully equip

clean and comfortable. large rooms. nice pool.

i had spa room and it was very spacious

we had no cable or wifi after the second day, but that was due to the large amount of snowfall

i did have to do some work while there so the desk in the room was perfect and the wifi was quick and easy to sign onto

location is excellent, wifi works well, and bed was comfortable.

my wifi did not work.

bed was comfortable, and the wifi worked well

kids had a great time in the pool

husband and two kids stayed here and loved it

my kids don't say

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

great location. indoor pool and hot tub.

cozy place to stay lovely cozy beds, in the suite room i had it had a small kitchen,couch , dining table, wardrobe, 2 beds, full bathroom ,heating light in the bathroom

was nice, as was the kitchen table & chairs & the completely equipped kitchen

the spacious room with couch, kitchen table, full kitchen. the quietness of the motel.

rooms 8 an 9 have full kitchenette in them an r very nice

the kitchen wad fully equipped to cook

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

we like cafe next door, price of a room, pool, cleanliness, and very friendly.

room to park trailers

was friendly and helpful, the room was clean and the bed was comfy we are loved the pool and location would stay again

there are picnic tables, bbq grills, and a pool for summertime

super friendly staff. indoor pool. very clean.

had a pool.

there was a hose left out in the pool area

room was clean but the kids upstairs kept running all

warm pool and hot tub was great

let me park trailer and truck in grass area and my bike in room parking space

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

pool was closed.

pool water cold

no swimming pool as it was listed

no breakfast.

wasn't any breakfast provided

there was no breakfast or even coffee provided!

early check in

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

didn't use room service or kitchen facilities, so i can't really comment on those

glass hanging in kitchen window of the two bedroom cottage air conditioner leaning in window and secured with only

when you're booking with a pet it doesn't mention a $75 pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

good options for breakfast, large car park and good wifi

vered up)

the pool was closed for the season. i would have enjoyed swimming.

everything was excellent including the breakfast. the staff was very nice

i trust hamptons for their quality, safety, free parking, and customer service.

i wish i had tried the pool, but time didn't allow for it

clean, hiker friendly, pool was open. full breakfast . good price.

breakfast was yummy

breakfast was just ok

this was our second stay and we liked the convenience and security of the indoor pool.

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

didn’t get breakfast which was ok . the location was ok .

was no breakfast

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

she said they were remodeling office and working on having breakfast for customers

quiet location right before you get into maggie valley. very clean. nice little pool

one day the pool was closed for several hours in the middle of the day

it would be nice if they had a veranda by the pool to stay out of the sun

to a gas station/convenient store, it was on a ground floor, the room was very large, there was a pool

pool was chilly.ud83eudd23ud83dude02

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

has a pool and corn hole boards but the pool closes at 8pm and they also put the corn hole boards up at

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

the pool hours could be extended.

we got there early and were able to have an early check in at 1:00

were the problem change wording to say there is a pet fee not that there may be a pet fee

patel flashed me a post it note that showed $50/pet fee

up and met my 2 brothers to play golf

00 booking fee, plus the pet fee had gone up

the wifi was there if i really needed to connect

wifi never worked

cell phone service, wifi lousy, worst of all the coffee in the lobby was weak and downright horrible

the wifi in my location was spotty

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

i was disappointed that the pool was not open and that breakfast was not served.

breakfast could of been better

bed was great and comfy. the breakfast didnt offer any meat and the gravy was drying out.

we were a bit upset that the pool wasn't filled, but that's trivial.

the pool was closed