wifi a little sketchy when raining.

wifi wasn t that great.

i would say the poor wifi...but that was okay.

each bedroom has its own tv and the property has wifi

wifi was week but what the ..... didn't need it anyway.

breakfast was good except for the fact it was already on the table when the dinning room opened and

it is friendly, beautiful location, great supper and breakfast.

the dinner and breakfast were top notch

amazing breakfast

bed was very comfortable, the view of the river was awesome from the balcony and i love that breakfast is until 10am

there were not a lot of food options for breakfast.

we had to drive to the lobby area for breakfast

the breakfast selection.

friendly staff, clean room, and good breakfast.

small seating area next to swimming pool could use upgrade

free breakfast and coffee was great

the breakfast buffet was excellent also the elk came through for usright outside the window!!!!

when i go back to the smokey's with my kids i'll lodge at the cherokee inn again and show them this prettiest of cities

room, friendly hotel staff, excellent breakfast and great location

that they were very clean. pool area was clean and heated pool made it great for the kiddo.

the pool area was amazing. we loved it!

pool was clean but it was no advertised as being de-attached from the building

indoor pool is big and the kids loved it

jacuzzi nd pool

breakfast was tasty

we did not take advantage of the breakfast

great breakfast

the breakfast was good and plentiful

didn't eat breakfast but my room was great and clean

new hotel clean , comfortable beds , nice breakfast , indoor pool and hot tub , friendly staff

the property was clean and had a nice indoor swimming pool.

staff was friendly and helpful. beds were comfy. pool and spa were in working order.

pool was little cold

a new facility , ice and vend every floor, very comfortable king bed, friendly team, got a early check in, breakfast free in morning, allowed me to stay while i waited for my ride

the pet fee was too high. pet fees should be mentioned up front.

location was great. $25.00 pet fee was great.

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

$25 per day pet fee was not advertised. we felt that was excessive.

no mention of pet fee that i saw while making the reservation

enjoyed the full hot breakfast on a friday morning!

man did amazing by replacing our fridge everything was clean neat nice beds supper comfortable breakfast was great we will definitely be back again i think polo an the matance man deserves a

very good breakfast

nice pool, close to stores and restaurants

the pool is in back and not in a busy area so it feels safe

no tissues, very small sink. unreliable wifi.

it was clean and had all that we neede; microwave, refrigerator and tv/free wifi

the wifi was the worst part of my stay

there is no wifi and no breakfast is offered

had a hard time connecting to their wifi

room to small with kids restaurants close way to early and nothing close that delivered

i liked the location and the kids loved the pool.

owner's here of the hotel we're so kind and courteous and the pool is great

and they had hard time with giving us enough towels for 3 adults and 2 kids under 3 years old

too see is now becoming the projects in the mountains so in my opinion i recommend tubing for the kids an be smart an safe just pass threw

and very uncomfortable, the staff was not at the counter twice when i went to the lobby and no early check in on a sunday at 3pm

no small breakfast area. 25$ for one for breakfast. not much for kids to do.

wish they offered some sort of continental breakfast.

early check in

breakfast was a little down played but was really good didn’t have a lot to choose from but for kids it’s was ok for adults it wasn’t the best

customer service, breakfast, location

didn't have breakfast

above average for sure. it was a real breakfast.

very clean room,bathroom etc. excelent staff,terrific breakfast!!!.

breakfast was great.

accommodating and suggested that we change into bathing suits in the lobby restroom and enjoy the pool while we waited for our room

nice pool with hot tub

that they don’t cook breakfast- meat. only waffles. thats a disappointmented

breakfast muffins were terrible

breakfast was over at 9:30 and we missed it. we were up late the night before and missed it.

walking distance to casino

and the kids loved the

the breakfast was exceptionally good as well

breakfast was great! great staff!

convenient to the casino and easy check in and out. very helpful staff.

the room was clean ant it's right across the street from the casino!

breakfast was good

breakfast was good too

loved that we could stay at a clean hotel room within walking distance of the casino

i enjoyed my stay an the breakfast was ok

breakfast was just muffins, coffee, and juice

amenities for the guests, such as pool, hot tub, gym, free great breakfast, of course wifi

not very good for the breakfast.i understand why you had to go to the bag meal

the pool should never close....

breakfast

they all talked to me when they saw me in the hallway or while eating breakfast

no meats or eggs for breakfast.

needed some extra towels, so i just took them out of the laundry room myself

was fine the location was good and the staff was good had a good pool and the place was

my room was adjacent to the laundry room so the whirling dryers were noisy

with a soaking bathtub and fireplace, quiet and peaceful setting , friendly staff on the phone, early check in, beautifully kept ground & trails

we had the loft spa suite which was fabulous

in room gas fireplace & soaking tub in our spa suite was excellent

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

affordable but also close to the casino and very clean

this is the cherokee experience everyone should have… it was so close to everything the casino, shopping and good food

no breakfast or shuttle to casino

wish there were a few breakfast items for kids.

wifi worked great

had to call for the menus at pie times pizza as the wifi wouldn t load the page

wifi was terrible and when staff was asked if the wifi was working right because of connection

wifi was intermittent at best

cleanliness, location, quietness of rooms, breakfast and parking

breakfast incredible! pool & jacuzzi were clean & excellent.

not a huge issue for us but not a good thing for someone with kids

breakfast incredible! pool & jacuzzi were clean & excellent.

the beds were perfect, breakfast had plenty of options, property was clean, updates were beautiful

on our hallway was little kids that always seemed to be fussing

breakfast was always delicious

beds were comfortable, room was clean with everything in working order, and the breakfast was very good

breakfast was decent for grab & go

hot tub,pool,river,beds,breakfast,and a grill to grill on steaks

location was nice a short ride to the casino, friendly staff , easy fast check in , the riverview was amazing

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

really wish the on-site restaurant and bar had been open

but, there was a bar and grill across the street that had really good pizza and live entertainment

we visited off season so pool etc closed but very nice to walk around the property

it has a beautiful pool with a pool room that has tons of games

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

breakfast was excellent and the beds were so soft and comfortable

the pool area was nice but three of the eight lounge chairs were ripped and unusable

the bacon at breakfast could be cooked a little more but everything else was great

room, friendliness and fitness center were great.

had to skim the pool before we could get in it

great location, clean, pool and breakfast

yes, there was a fire in, what i heard, was the laundry room where the lint caught

staff friendly, very nice fitness room, adequate breakfast

staff; comfortable beds and rooms; convenient to sylva, waynesville, dillsboro & cherokee; nice pool area

and the price was decent even though the pet fee was per day

pool was also closed due to covid

loves the grounds pool and creek very kid friendly

2 creeks, pool, grills, plenty of places to sit, corn hole, just an all around nice little place

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

there is a heater indoor pool

we loved the spa tub in our room

when they did laundry one side of the rooms lost hot water

the laundry room

pool was too cold to swim- but it was very cold outside.

breakfast just ok. restaurant not open. not clear there was no ac

nice breakfast

conversation with sweet penelope who does an outstanding job serving delicious coffee & homemade breakfast biscuits

the breakfast buffet was perfect

100 year old lodge it was like walking back in time excellent breakfast

very clean indoor pool was very nice the staff was great clean facilities

room could have been cleaner. laundry room was gross.

great staff and great breakfast

the view from our room of the creek and the pool was awesome kids enjoyed swimming and the breakfast was

gym is a treadmill and two bikes

friendly people- clean- loved the creek and the pool. we love maggie valley.

had a large room with a kitchen

we love that the kitchen was fully equip

clean and comfortable. large rooms. nice pool.

i had spa room and it was very spacious

we had no cable or wifi after the second day, but that was due to the large amount of snowfall

i did have to do some work while there so the desk in the room was perfect and the wifi was quick and easy to sign onto

location is excellent, wifi works well, and bed was comfortable.

my wifi did not work.

bed was comfortable, and the wifi worked well

kids had a great time in the pool

husband and two kids stayed here and loved it

my kids don't say

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

great location. indoor pool and hot tub.

cozy place to stay lovely cozy beds, in the suite room i had it had a small kitchen,couch , dining table, wardrobe, 2 beds, full bathroom ,heating light in the bathroom

was nice, as was the kitchen table & chairs & the completely equipped kitchen

the spacious room with couch, kitchen table, full kitchen. the quietness of the motel.

rooms 8 an 9 have full kitchenette in them an r very nice

the kitchen wad fully equipped to cook

gave me that home feel as soon as i walked in, plenty of room for my husband, myself and our two kids

we like cafe next door, price of a room, pool, cleanliness, and very friendly.

room to park trailers

was friendly and helpful, the room was clean and the bed was comfy we are loved the pool and location would stay again

there are picnic tables, bbq grills, and a pool for summertime

super friendly staff. indoor pool. very clean.

had a pool.

there was a hose left out in the pool area

room was clean but the kids upstairs kept running all

warm pool and hot tub was great

let me park trailer and truck in grass area and my bike in room parking space

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

pool was closed.

pool water cold

no swimming pool as it was listed

no breakfast.

wasn't any breakfast provided

there was no breakfast or even coffee provided!

early check in

also there was no coffee available until like 7:38 in the morning there was also a very limited breakfast items and not some of the items that the website stated the water pressure in the shower

didn't use room service or kitchen facilities, so i can't really comment on those

glass hanging in kitchen window of the two bedroom cottage air conditioner leaning in window and secured with only

when you're booking with a pet it doesn't mention a $75 pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

good options for breakfast, large car park and good wifi

vered up)

the pool was closed for the season. i would have enjoyed swimming.

everything was excellent including the breakfast. the staff was very nice

i trust hamptons for their quality, safety, free parking, and customer service.

i wish i had tried the pool, but time didn't allow for it

clean, hiker friendly, pool was open. full breakfast . good price.

breakfast was yummy

breakfast was just ok

this was our second stay and we liked the convenience and security of the indoor pool.

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

didn’t get breakfast which was ok . the location was ok .

was no breakfast

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

she said they were remodeling office and working on having breakfast for customers

quiet location right before you get into maggie valley. very clean. nice little pool

one day the pool was closed for several hours in the middle of the day

it would be nice if they had a veranda by the pool to stay out of the sun

to a gas station/convenient store, it was on a ground floor, the room was very large, there was a pool

pool was chilly.ud83eudd23ud83dude02

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

has a pool and corn hole boards but the pool closes at 8pm and they also put the corn hole boards up at

ashley really helped me out in a big way by letting me do an early check in so that i could shower and rest before going to the funeral

the pool hours could be extended.

we got there early and were able to have an early check in at 1:00

were the problem change wording to say there is a pet fee not that there may be a pet fee

patel flashed me a post it note that showed $50/pet fee

up and met my 2 brothers to play golf

00 booking fee, plus the pet fee had gone up

the wifi was there if i really needed to connect

wifi never worked

cell phone service, wifi lousy, worst of all the coffee in the lobby was weak and downright horrible

the wifi in my location was spotty

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

i was disappointed that the pool was not open and that breakfast was not served.

breakfast could of been better

bed was great and comfy. the breakfast didnt offer any meat and the gravy was drying out.

we were a bit upset that the pool wasn't filled, but that's trivial.

the pool was closed