indoor pool was very cold n the hot tub was only lukewarm

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

cafe on site was well priced and food and bar were great

we asked for 30 minutes extension for check out, staff gave us 1 more hour late check out until noontime

comfy bed. love the pool area, hot tub. convenient, friendly staff. late check out availability!

would prefer hot breakfast, but what they had was perfectly fine!

breakfast was cereal and yogurt. coffee could have been warmer. no complaints on the room.

breakfast is a little weak.

they had free parking and complimentary breakfast

i don't eat breakfast but the bed was very comfy.

we left at 5,30 to deer hunt and the breakfast didn't open until 7 so it didn't help us any.

wish i could of eaten breakfast but i left each morning before they started serving

checked in and was there 20 minutes and wasn’t informed that the pool was closed at time of check in

it was a great breakfast!

the breakfast was excellent, please try the waffles

the lady helping with breakfast was outstanding

nothing really. the breakfast was ok but not great

i like that there was a laundry facility

pool was open. room was clean.

the breakfast was excellent and convenient for my

rooms/hotel was clean, pool was nice and overall great stay for our family

that the pool doesn’t open till 12:00

they have a fairly nice breakfast selection

wish the pool were heated. my kids wanted to swim

sausages or bacon with breakfast

breakfast was minimal

the breakfast is good and hot

i love the cleanliness, staff, great breakfast, and area.

the breakfast was fresh and hot

) also great breakfast

the friendly staff. the cleanliness of the hotel. the breakfast bar.

great breakfast buffet

staff was great. good breakfast. room clean. bathtub a little old but adequate.

nice hotel lorge parking lot for rvs pulling a trailer.

breakfast and beds

the breakfast area was to small and crowded

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

no breakfast. in a relatively safe area. friendly staff.

there was no breakfast

what breakfast???

the front desk was very polite and informed us of the continental breakfast

pool, fitness room, breakfast, laundry room were all amazing

to the interstateplenty of parking, even for a church busgood breakfast varietyrooms were clean and beds were comfortablegreat shower headsadjoining

fitness room. had to drive to restaurant.

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

was hoping for more hot breakfast items, other than waffles, but other than that, no complaints.

the kids loved the pool

breakfast could have had more options. it wasn't fresh or much of a variety.

beds were extremely comfortable and breakfast was good

need more on breakfast bar. need some proteins like eggs and sausage

pictures showed an indoor pool which they did not have.

very friendly staff. nice room. they were able to agree with our request of late check out.

accessible room was honestly accessible. breakfast was great, different line up all 4 days.

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

breakfast was not entirely great

breakfast

should have told us breakfast wasn't being offered.

went to have breakfast and coffee at about 8:00am

the breakfast

breakfast, tv, mini fridge

nothing, except can't wait to be able to serve our own breakfast again.

the woman serving breakfast was so nice!

great breakfast, indoor pool, steak house next door is fantastic, best comfy beds ever!

even laundry facilities

for a full breakfast, it was not the best.

having a kitchen and an ice maker was awesome

arriving i was happy for the convenience of a kitchenette i'm the ro

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates, no cups or

i liked the option of a fitness center and pool

the pool was turned off so it was really cold so we didn’t get to swim.

was amazing and helpful, the beds were really comfortable and the pool was very clean

a fitness center and a pool open and if you find time you can do exercises 24 per 7

the staff, the breakfast, the cleanliness of the hotel and the

no inside pool

was not informed the pool was not open.

like everything about this best western, breakfast, the pool, the staff,and very clean exterior and interior

and the fact we asked for a late check out, and it was no trouble

room was nice and we enjoyed the pool staff and other guests were very nice and friendly

great location with plenty of restaurants around.great breakfast options

breakfast was great

the pool was a little bit dirty

pool wasn’t open

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making

the fitness center was fantastic and the indoor pool was great

clean room with great breakfast

the hotel was super clean the breakfast options were limited

very clean and comfortable. breakfast was great.

breakfast choices available

stayed clean, rooms were clean, bed slept great, breakfast was yummy, and the hotel team was so sweet and very attentive

it was clean and easy to get to and the breakfast was wonderful!

great breakfast over all just a great place to stay and i will absolutely stay again

hotel breakfast but the odd thing was they did not supply napkins at the breakfast bar which was very odd

i like it had a pool and bar but pool closes to early for those arriving late.

everything was excellent. the breakfast was very good.

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

breakfast in past 2 year restrictions here

being that everything is closed it was nice to play pool with my friend/coworker and feel like things were normal again even if it were for just a

everything was nicely updated and breakfast was great

breakfast was great

the pool was nice, the gym was clean and stocked with everything you need

kitchen items, new facility so it was very clean

indoor pool and outdoor pool too small

very clean and comfortable room. we love the full kitchen!!!

it’s only an oven short of a full kitchen

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

pool area smelled super strongly of chlorine. eye-watering.

pet fee was pricey and pool being closed

convenient location, good breakfast selections, very clean and quiet.

staff were all very friendly. breakfast was great.

breakfast rocked and the pool was super fun even though a little cold till you got moving

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

pool was not open

i picked because it was near the airport and you had a shuttle to the airport

very cumbersome to do laundry to get change from desk and 50% of machines were down

the only problem was their laundry facilities or not working if they have been working they would have got a full five star

guest laundry machines were few

didn't have a decent breakfast

i also liked the full size refrigerator and kitchen utensils

breakfast....need to more

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

didn't have hot tub and phones in room didn't work and pool water wear too cold

staff was so friendly and accommodating and breakfast was great too.

i was a great property. i love the fact that it had an indoor pool.

great breakfast and clean

for breakfast to be served till 11:00

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

staff was nice. very clean. breakfast was great!

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

good breakfast

work out gym

have a better breakfast selection

i love the spa tub

very helpful and a great place to relax and enjoy yourself free breakfast included

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

breakfast was excellent and also the location to the expo center.

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

would be helpful to have a roll of paper towels in the kitchen

pool, basketball

breakfast was fresh and the staff was so friendly

needed a ride to the airport at 345am and since the shuttle service was not operating at that time, the gentlemen behind the desk ordered us a lyft,

the beds were comfortable. the breakfast was okay. my kids liked the pool.

phone number in my reservation didn't work for some reason so i was unable to call for shuttle pick up when i arrived

only negative was the pool

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

close to airport. nice rooms, clean, nice fitness center

breakfast was better than expected

the breakfast was really good, and the shuttle service was good

the breakfast was really good, and the shuttle service was good

free airport shuttle and friendly helpful staff.

pool table in lobby, breakfast, games in lobby, overall very friendly staff.

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

shuttle on demand

all the shampoo and soap that you need good breakfast free shuttle

accommodated us with an early check in

close to expo center and shuttle service.

bit crowded - too many unattended kids in the pool = no hot tub time for us

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

were kids in the adjacent room creating ruckus until 11:30 pm

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to get breakfast and there are zero options besides the little

breakfast was good had options and everything was really good

the pool and the gym.

rooms, warm pool, excellent breakfast, helpful friendly staff (john and juanita very helpful), and excellent

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

room was spacious and we didn’t feel crowded with our 3 kids

plenty of tv channels and wifi work great

i did not log into the wifi or have breakfast

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

the room service food was awful. the hair dryer didn't work.

loved all the items available in our kitchen

laundry in sight

i liked the breakfast. the lobby is nice. the gym is a nice start.

clean property, big rooms with full kitchen

clean, spacious, very comfy beds and the small kitchen is a nice bonus.

shuttle service was very nice benefit to use for the expo center activities

the best thing was their breakfast, i always book a location that offers free breakfast and theirs does not disappoint

breakfast was decent, and restocked periodically

the breakfast had a nice variety of items to choose from

breakfast was only ok

rooms are perfect size and very clean. the breakfast area was very helpful and professional.

towels were fresh, bathroom was plush, sofa was super comfy, the kitchen area was fully equipped with everything you’d need if you were staying longer than a few

breakfast was good. staff was very friendly. dining area was beautiful.

, brand new hotel with a lovely pool patio area and gym

pool could be a lot bigger for the size of hotel

breakfast was great.....room was clean staff friendly

location & easy park, good wifi & breakfast

vending machines always broke or empty,laundry never

the breakfast room could have been stock more of food and utensils.

stains on laundry

scheduled an early check in and wasn't able to do so

early check in

they are pet friendly and they allowed us an early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

pet fee was $0.00, that’s an a+

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

covid19 restaurant bar and pool was closed

being rude to me is one thing but my wife and kids, that's unacceptable

room service was good

pool was clean and great for kids with nice outdoor furniture for adults

good breakfast, clean room, friendly staff

breakfast was pretty much a waste of time

not allowed to leave pet in room

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

enjoyed the included breakfast.

i wish they had a fitness center.

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

was very clean and comfortable. staff very friendly and helpful. breakfast was great

pool closed too early

fitness center out of commission

the breakfast was cold, would be great if warm/hot.

location pool and breakfast

breakfast was good

pool was nice

location pool and breakfast

new and clean. easy access to casino

casino

for a casino, replaces the beds!!!!

it’s always clean and staff is always friendly. love the casino

sat in the open bar area

the pool felt nice and breakfast was delicious

room was spacious and comfortable

rooms, friendly staff, indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

the breakfast was great

respect to privacy, the hotel staff, the pool, in room 2 person jacuzzi, kitchenette with stove top cooking, sink, mini-fridge, plenty of cabinet space, large bathroom, the

and breakfast items were getting low but a staff member was present i think waiting for them to empty

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

nice and clean. good breakfast.

the breakfast, good variety of items to choose from, great coffee, everything fresh and warm at the

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

like the space kitchen but no utensils or dishes due to coronavirus free laundry

nice kitchen area

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

laundry and gym has a faulty card reader

they provide everything you need in the kitchen

pool

my kids enjoyed the pool

swimming pool for kids

pool area could use a bit jazzing up

i was on the third floor near a stairway, so there was a constant stream of families and kids coming up the stairs from the swimming pool and making a lot of noise

the pool and fitness center were great.

breakfast was really good considering the covid rules in place, with a wide variety to chose from

fitness center was also closed

breakfast was satisfying, and the location was perfect.

pool closed, fitness closed, if you don’t get what is advertised you should get some type of

nice breakfast

the breakfast was so-so, but appropriate for the price range of the motel

breakfast could b better

no breakfast

more choices for breakfast

breakfast was adequate but since the room rate was low for the area i used part of the savings to

the breakfast was a full breakfast

breakfast, while not gourmet, was quite good

got to breakfast 20 mins before it closed

limited breakfast options

laundry services is located in the most unsafe area of the property and has no cameras for safety

room very clean, laundry facilities good

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

have a laundry basket with extra towels in front lobby for guests

a business traveler my basic needs are bed, desk and wifi

location, clean, wifi

wifi was fast and they had a great cable channel selection

5 and 3 did, breakfast, coffee, wifi at reasonable

the location and free wifi.

booked the hotel for the airport shuttle, however once i arrived at the airport & needed the shuttle, i called the hotel to inquire

breakfast was great and the pool was clean and fun for the

free shuttle to festival! breakfast area was kept clean

pool was clean, secure and open for reasonable time frame

sack breakfast and pool closed due to coronavirus which is no ones fault

the continental breakfast consisted of stale donuts, and coffee with no cups

close to riverfront, 4th street live was two blocks, the restaurant and bar

roof top bar was excellent food was very good

this hotel, restaurant and bar certainly delivered

the rooftop bar was great, and the food up there was way beyond what we expected

comfortable rooms, liked the pull out couch for our kids!

wifi a little slow

a premium room also guaranteed premium wifi - we had no wifi at all

wifi also sucked

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

friendly staff, good wifi

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

wonderful handicap room. delicious hot breakfast .

i am a regular guest. i like the breakfast and the night clerk

pool was under repair

the swimming pool!

homeless people outside and the gym window getting busted out

modern design, clean, delicious breakfast, friendly staffs

there is so much chlorine in the pool, that i couldn't bring myself to even walk into the pool area, although i love to swim

nicely designed rooms, good variety of breakfast choices, really friendly staff and a lobby bar with a great atmosphere and excellent, welcoming bartender

room was fresh and new loved the full sized fridge and kitchenette with modern touches all around

the breakfast was excellent for people with no allergies

very clean room and nice gym. the breakfast buffet exceeded expectations.

the breakfast attendant heated up the omelet for me

good breakfast

she had a little game for the kids to find the bunny and win a prize, and i got one too

the breakfast buffet cleanliness

kids running in hallways late at night - body slamming door next day repeatedly after clerk

super cool showers, full kitchen with plates, cookware and real coffee cups

the pool wasn't open

the pool was nice and warm

it would make it easier on the kids who are performing

hotel bar staff was very nice as well

starbucks in location bar and restaurant were

location, and the gym

the gym was large with nice treadmills and plenty of weights and machines

the gym was too small and not enough quality machines.

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

we ended up wondering around the hotel trying to find the gym and spa area because we weren't told where it was

no room service.

breakfast

kids like the waffles for sure

nice to be able to visit the bar in the hotel

area was very clean and had items that most hotels i've stayed in did not have, the coffee bar was always stocked with fresh hot coffee, and the bar had ever drink i could image i wanted

bar also available

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

the whole place is a wonderful experience, the pool a great treat.

the location is superb and so is the pool

bathrooms are great but with no grab bar in bath/shower i felt unsafe

one handle bar in the bathroom came off

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

wifi was spotty

wifi was terrible

wifi was horrible

wifi, gym, parking - there was no water in the room

only limited cable they should upgrade to smart tvs that allows guest to log on to their accounts wifi was also extremely slow and the lamp on desk was connected but not turning

the swimming pool is nice

it was very convenient and the only problem was the pool was out of order

pool was a little cold

breakfast was average for a nice hotel.

the pool was a great size for the kids, the front desk lady was so nice and accommodating

room design and furniture. enjoyed the fitness center also.

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

this is the first hotel we have stayed at that had games in the lobby for the kids

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

the breakfast was good for hotel breakfast

the facility was in good repair, the room a decent size and clean, and the fitness room was small, but equipped with a peloton bike, treadmill, and elliptical, as well as a

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

breakfast was really good cooked perfectly. rooms were clean staff was very hospitable

breakfast was good. pool nice and clean

the great views, the beautiful pool & hot tub, superior happy hour- so much food

the water pressure in the shower was terrible and the pool was dirty

pool was freezing, you have to pay to park in their parking garage, no free breakfast, everything

i used the pool and gym

my son had so much fun in the pool

room service was a little slow i called and order extra towels it took over an hour and a half to

the restaurant and bar downstairs were outstanding

room service messed up our order, fixed it, but left our tray out side our door for two days

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

the bar area and the rooms

the hotel itself had a nice bar, taco restaurant, and nice gym

perfect location for what we needed, bar onsite & amazing tacos!

checking in at the bar was a little strange

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

room, atmosphere/vibe, music, staff, cost$, cleanliness, fitness gym were all a 10+

pet fee was reasonable and what i expected from questions online

clean rooms, clean showers, which is important if you are with children. tasty breakfast.

loved the staff, pool, wifi, and gym

hotel had excellent facilities (basic gym and pool), a lot of restaurants around

it sounded as if a jungle gym had been installed

the wifi worked very well

kitchen area was a bit beat up- but clean and for it being a hotel i thought pretty darn good

all the amenities, and the fact that it had a whole kitchen

room for a family with kids

privacy and flexibility, kitchen access, gym

the hour of the pool.

my kids were happy with orange juice

-the staff was friendly - kids liked the waffle maker -breakfast room was clean

the kids liked the pool

the kids really wanted to swim though , and it was her birthday so we stayed