the front desk was very polite and informed us of the continental breakfast

the free breakfast was just mediocre

pool, fitness room, breakfast, laundry room were all amazing

fitness room. had to drive to restaurant.

pool, fitness room, breakfast, laundry room were all amazing

more variety for breakfast for those that are diabetic

beds were extremely comfortable and breakfast was good

breakfast was ok

was hoping for more hot breakfast items, other than waffles, but other than that, no complaints.

the pool was perfect after a long day of walking

pool is outdoors, small, and provides the sort of swimming experience that only small children are

pool was outdoors.

pictures showed an indoor pool which they did not have.

wish the pool wasn’t closed

good wifi and breakfast choices. room was very nice.

breakfast

due to covid breakfast wasn't offered and wasn't even explained .

breakfast was not available because of covid-19.

advertised free breakfast but there wasn't breakfast

told the price included a continental breakfast online… no breakfast of any sort was offered

only thing was the pool wasn't available to use, they were waiting on an inspection in the morning before it could be

didn’t use the pool

kids loved the pool

was not informed the pool was not open.

loved the outdoor pool. close walking distances to restaurant and fast food.

the pool was a little bit dirty

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making

pool wasn’t open

start, cleanliness of room, breakfast options

the fitness center was fantastic and the indoor pool was great

great location with plenty of restaurants around.great breakfast options

breakfast was great

it was clean and easy to get to and the breakfast was wonderful!

the hotel was super clean the breakfast options were limited

wish you would have had more choices for breakfast , for gluten free people

breakfast choices available

very clean and comfortable. breakfast was great.

the breakfast was good too

to restrictions the pool was by appointment in 1/2 hour slots and they did not sanitize the pool between guests so what

rooms, staff, pool, cameras, pool tables, fire pit outside, close to food

the fun options of games- pool, jenga, connect four, and board games

we also enjoyed the swimming pool and the gym

the pool should stay open to 11:00.

it’s only an oven short of a full kitchen

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

kitchen items, new facility so it was very clean

very clean and comfortable room. we love the full kitchen!!!

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture damaged, the visible

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

breakfast was minimal at best

en though i requested an early check in

there was no breakfast

breakfast was very good

if all motels could be like this one. wow no complaints great breakfast

staff was great. good breakfast. room clean. bathtub a little old but adequate.

nice hotel lorge parking lot for rvs pulling a trailer.

00 pet fee was excessive

big john is super friendly and professional, makes you feel welcome as a guest, breakfast could be better but white castle is litterly 150 feet away

their coffee in the breakfast room is horrible. i mean really bad.

rooms/hotel was clean, pool was nice and overall great stay for our family

pool didnt open til noon.v

'smartstart' breakfast leaves much to be desired

breakfast was minimal

the breakfast was fresh and hot

great warm breakfast, quiet with a nice swimming area.

i enjoyed the hot breakfast and heated indoor pool.

the breakfast is good and hot

air was off when we got there so room was hot. pool area was dirty from the night before.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

nit picking here but the breakfast could have had more variety

the breakfast was good and well stocked

otherwise, the room was great, loved the kitchen/dining area

i was a great property. i love the fact that it had an indoor pool.

was very clean and quiet, free parking, nice swimming pool, very good breakfast

even though i didn’t eat any of it, the breakfast seemed good and fulfilling (my family ate it)

stay was great we loved it the room was nice beds were comfortable my daughter enjoyed the pool the wifi worked great

the breakfast was awesome frinedly staff all around

excellent service, facilities and decent breakfast.

easy off the interstate, very quiet, great breakfast!

they did not provide bedding for the pull out couch that we needed for our kids

there were kids tuning up and a the halls all night slamming doors

size of the room was adequate for 5 people. hot breakfast served both mornings was great!'

pool was a little rough.

convenient location, clean room, spa tub was great

i picked because it was near the airport and you had a shuttle to the airport

the treadmills in the fitness center were in bad shape

very cumbersome to do laundry to get change from desk and 50% of machines were down

have a better breakfast selection

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

very helpful and a great place to relax and enjoy yourself free breakfast included

the room itself was clean and enjoyed a nice soak in the spa tub

work out gym

vending machines always broke or empty,laundry never

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

the bed was super comfortable and the breakfast was good

was no mini fridge in the room there was no guest laundry i put on website breakfast was

and trusted me enough to let me get my truck&trailer back in around the parking lot

early check in

they are pet friendly and they allowed us an early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

pet fee was $0.00, that’s an a+

scheduled an early check in and wasn't able to do so

new and clean. easy access to casino

the bar off the lobby was nice and the barman very attentive

casino

sat in the open bar area

the view was spectacular and the food at the casino was top notch

super great place: clean, updated, nice & accommodating staff, good breakfast

oh, and wish there were an indoor pool, but we knew that before we booked

the breakfast was rather limited compared to in the past due to covid.

check in left me with one of the rooms next to the laundry room

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental breakfast was delicious, plenty of charging plugs and

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

hot tub was not working and the pool was ice cold

the kitchenette suite was great for our family use

the pool was closed for “maintenance” but they never worked on it even though the staff said it

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

my granddaughters loved the indoor pool

for a shuttle from the airport and was left on hold for more than 10 minutes

friendly staff, useful shuttle.

convenient location for early morning flight. shuttle was quick.

great for families with kids in attendance, right next to kentucky kingdoms amusement park

close to airport. nice rooms, clean, nice fitness center

breakfast was better than expected

great pool

left for airport at 3:00 am breakfast was not made however given an snack

it also has a nice outdoor pool

breakfast was just ok.

unsure if this is even tied to the hotel but the shuttle pickup driver (a lady) was unhelpful when picking me up from the airport

the shuttle service to the expo center was such a bonus

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

all the shampoo and soap that you need good breakfast free shuttle

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

breakfast that was with our stay was not kid friendly

close to expo center and shuttle service.

breakfast was not included

were kids in the adjacent room creating ruckus until 11:30 pm

breakfast was good had options and everything was really good

always the breakfast is what i want

clean, pleasant staff, good location for us, and nice breakfast.

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

free shuttle within 3 miles

i did not log into the wifi or have breakfast

plenty of tv channels and wifi work great

less noise from the kids staying at the hotel.

it would be nice if breakfast was included

less noise from the kids staying at the hotel.

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

at all no clean towels no room service , room was nasty & dirty

clean hotel love the kitchen and free laundry room

was very friendly and our room was spacious with a stocked kitchen

private bedroom and the kitchen and all the supplies that went with it

the breakfast was ok

the breakfast was cold, would be great if warm/hot.

breakfast was good

that the pool was open yet other than that everything was excellent

my kids enjoyed the pool

like the laundry facilities

the hotel is pet friendly without an outrageous pet fee

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

shuttle service to the airport was advertised

nice clean room and excellent airport shuttle

breakfast and pool were definite upsides.

to find the water fountain needs to keep clean the guest laundry room and washer door was

breakfast was great and the pool was clean and fun for the

laundry in sight

the breakfast was good, pretty basic offerings but fresh and plentiful

cute little kitchen area with everything you need

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

comfortable room, great to have fridge and kitchen

our stay there and the free shuttle to the fairgrounds was great

the room was nice. the shower was big. it was nice to have a kitchen.

was very reasonable for a king bed with a nice kitchenette that included a full size fridge

delicious breakfast

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

room service was good

we were a family of 4

the pool was nice and big for the kids and other guest

the free shuttle to kentucky kingdom was also a huge bonus

the pool was small. they only aloud 5 people in the pool at one time.

pool was under repair

breakfast was the only thing that i would not rate very high

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

breakfast at this property is always good,

breakfast was pretty much a waste of time

would be nice to have protein with the breakfast

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

not allowed to leave pet in room

was not happy with the amount of the pet fee i was charged.

the bar was not open during my stay due to lack of staffing.

the room was really spacious. great breakfast choices.

great breakfast over all just a great place to stay and i will absolutely stay again

everything was excellent. the breakfast was very good.

hotel breakfast but the odd thing was they did not supply napkins at the breakfast bar which was very odd

rooms are perfect size and very clean. the breakfast area was very helpful and professional.

loved the kitchen amenities

pool could have been a little cleaner

lots of space, kitchen area had everything we needed and more, bathroom area was well thought out and room was

outside was beautiful beside the pool with the lights and fire place

pool area smelled super strongly of chlorine. eye-watering.

staff were all very friendly. breakfast was great.

they also had an amazing breakfast

breakfast was good , clean hotel , staff was extremely nice

bathrooms were very small and the pool was closed

i love the swimming pool

the room had a kitchen, but no dishes or utensils.

the breakfast was great

kitchen was so convenient. huge whirlpool in suite. pool was so refreshing. very clean!

rooms a lil pricey i stay there a lot cus of the spa tubs

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

kitchenet

laundry facilities no option for single load packets to buy

having a kitchen helped save on expenses by not having to eat out

nice room,indoor pool,24 hour coffee,free breakfast

breakfast could be better

was able to do my laundry and relax before my next job! i need rest!

i could laundry my clothes, and buy water and paper toilet from gas station next door

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

laundry room has very good washers and dryers

it had laundry facilities

pool area is very cool

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the whole place is a wonderful experience, the pool a great treat.

pool is small but that is not unexpected for this area.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

coin laundry available for guests, with new washer and dryer

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

laundry facilities didn't work with a normal load

the continental breakfast consisted of stale donuts, and coffee with no cups

no bag for dirty laundry in the closet like most places provide

very impressed with their breakfast selection.

friendly staff, great hot breakfast with many choices.

kids loved the pool

good location, 24 hr coffee, decent hot breakfast, gym and pool

i didn’t get to call ahead to see if our room was ready for early check in

they had laundry on site, a pool, rooms were clean and ready to go

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

was located beside laundry room and it runs all night

the kitchen was the best part and laundry.

super nice hotel and staff. asked for late check out and they accommodated.

n/a checked out before breakfast was ready.

didn’t have breakfast

the chef. the chef corrected our room service order personally.

michelle sweets even made suggestions for breakfast since the complimentary one was unavailable due to the covid-19

location, clean, wifi

wifi was fast and they had a great cable channel selection

5 and 3 did, breakfast, coffee, wifi at reasonable

a business traveler my basic needs are bed, desk and wifi

the location and free wifi.

breakfast. maybe some cereal would make it acceptable.

really have a continental breakfast or coffee

did not eat breakfast location was fine

i want breakfast

offer breakfast

didnt have good breakfast options just some gravy and 2 high sugar content cereal

breakfast was disappointing and the room we stayed in needs a facelift.

the breakfast was basic

lack of lights in the parking. need more lighting in the parking lot.

no parking due event at the entertainment venue located next to hotel

roof top bar was excellent food was very good

the rooftop bar was great, and the food up there was way beyond what we expected

great location. easy walking to downtown, free ev charging.

this hotel, restaurant and bar certainly delivered

we even had an delay the next day with our business in town and they allowed a late check out

indoor pool

the pool was closed and that was a selling point for me to stay there.

we unfortunately didn't make it to the pool, but i also love the mini kitchen

the staff was very accommodating and it was easy to do laundry there

i enjoyed the use of the fitness facility next door

breakfast could have been a little more filled with choice's

and helpful room was clean the only thing is i wish they had a little bit better selection for breakfast

laundry not working properly,they said deluxe breakfast but only bread,cake pan waste breakfast

the pool was a nice feature also having laundry facility was good

little choice of breakfast.

staff and location were great. please drink with the bar tender.

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

bar was incredible

great bar and the room was comfortable and clean.

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

the gym was nice and the bed was very comfortable

price was good, pool was fun and great for the kids

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

coffee available for guest after 9am goose poop no bar during the day or on sunday litter in courtyard

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.

clumsy wifi connection. low shower water pressure. clumsy aircon. no fruit for breakfast.

friendly staff, good wifi

wifi also sucked

a premium room also guaranteed premium wifi - we had no wifi at all

breakfast was good

rooms are new and very modern and convenient, and of course you get the kitchen (stocked with plates, cups, and silverware, and a full refrigerator, large microwave, etc

the breakfast was very good

well, if breakfast could be served till 11 am, this would have been awesome!

lobby is well kept, breakfast is delicious and the gym was clean and quiet

the hotel no longer equips the units with kitchenware, but will if asked

and marie, it seems as though marie, the kitchen help is the only one who ever remembers us

i loved the comfy rooms and the yummy supper the gym was awesome!

no flat bench in the gym, elevator was down for a night, the property was decent but the surrounding area was

no disability accessibility in pool or hot tub.

staff was nice and breakfast bar was good.

staff were friendly and breakfast was good with plenty of choice

fitness suite and swimming pool

also they closed the bar down early on a friday night, which seeing as how cold

breakfast, but its this way due to covid-19

the wifi worked very well

location, staff, cleanliness, indoor pool, late check out option!

room we were in felt more like an apartment/home which was so nice, especially with our kids

great large breakfast included in the morning and parking garage was connected to the hotel

bedroom suite with a big pullout couch)

location, and the gym

to local activities and the hotel had everything you needed as in stores, restaurant, bar and starbucks inside the

is so upgraded, including the gym

pool

pool was less than impressive

restaurant was bar style

pool a little cold

pool, showers, room size, coffee maker, gym

the room the pool and the restaurant ud83dude0d

location, restaurants on site , nice gym

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

wish it had a jacuzzi and sauna in the pool area

pool, bar, staff, cleanliness, and breakfast were perfect

we liked the indoor pool. we loved our room and the staff was friendly.

great location! anything and everything was close by. i love that it had an indoor pool.

fitness facility, water cooler didn't work very well (water started to flow then came out as a

liked the late check out time compared to other hotels

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

room design and furniture. enjoyed the fitness center also.

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

breakfast was great , the little lady that prepared did an excellent job

my boys loved the pool and the workout room

our rooms were clean, our kitchen was nice as well

having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful

nice full kitchen

the bar area and the rooms

the restaurant and bar downstairs were outstanding

gym was great, as well

location , room, restaurant was amazing .. room service, the location

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something