no breakfast. in a relatively safe area. friendly staff.

breakfast was not made to actually serve anyone

en though i requested an early check in

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

breakfast was minimal at best

great breakfast buffet

staff was very friendly. rooms were nice and quiet. breakfast was better than most hotels.

if all motels could be like this one. wow no complaints great breakfast

helpful and friendly staff, wide selection of breakfast items, close to many stores, restaurants and highways

nice hotel lorge parking lot for rvs pulling a trailer.

the breakfast is good and hot

great warm breakfast, quiet with a nice swimming area.

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice every one of them the

after renovation, it is very clean, very nicely decorated, staff is very professional and breakfast was limited to bagels and oatmeal, but very nicely presented and served

the breakfast was fresh and hot

that the pool doesn’t open till 12:00

figured with it being indoor pool it would have been heated

assumed the breakfast was going to be as nice as the one we had at the super 8 in hope, ar, but it was pretty

pool was to small

they have a fairly nice breakfast selection

pool was heated, great for the kids

we also enjoyed the swimming pool and the gym

the breakfast was good too

the staff allowed me to park a small rv right near the front door / lobby

also loved the pool table in the lounge

the breakfast was very good

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

clean and friendly with a great breakfast!

it was clean and easy to get to and the breakfast was wonderful!

breakfast choices available

the full kitchen in the room

new buidling with very spacious room. grandkids liked the pool.

we didn't use pool or gym

we didn't use pool or gym

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

went to have breakfast and coffee at about 8:00am

told the price included a continental breakfast online… no breakfast of any sort was offered

small breakfast area for size of motel.

breakfast

the breakfast

no inside pool

loved the outdoor pool. close walking distances to restaurant and fast food.

didn’t use the pool

there was a good breakfast every morning and the staff was friendly and the pool was clean

like everything about this best western, breakfast, the pool, the staff,and very clean exterior and interior

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

breakfast could have been a little better and had a few more options.

breakfast was great

the noise didn't bother the kids at all, they slept great

thoroughly enjoyed our stay, with an excellent breakfast, a clean and spacious room, convenient free on-site parking, and friendly staff

great location with plenty of restaurants around.great breakfast options

breakfast was great

laundry room detergent dispenser is managed by a third party and ate my money (was out of

the front desk was very polite and informed us of the continental breakfast

morning, breakfast kind of went south, arrived at the breakfast area around 8:15, and no gravy, only two

the free breakfast was just mediocre

fitness room was a bit laughable (only 2 ellipticals and a treadmill -- that was it, no weights or

pool has way too much chlorine. my kids didn’t enjoy swimming at all.

pool is outdoors, small, and provides the sort of swimming experience that only small children are

same breakfast as always

we are at times where breakfast doesn’t have the variety that used to due to our new normal, however i do understand

breakfast was not entirely great

and shopping quite location and that sunday night the other guests were quite as well nice breakfast and clean

need more on breakfast bar. need some proteins like eggs and sausage

breakfast could have had more options. it wasn't fresh or much of a variety.

3- after 4 no laundry, can not request wash rags, towels

breakfast was ok

has a nice pool

only breakfast was banks, oranges, cereal bars, bagels and 2 types of juice.

would be nice, if the free breakfast was available until 10:00 am

breakfast was complimentary, but was a microwave meal, oatmeal, cereal, coffee, juices

accomodations were amazing, spacious room perfectly clean and inviting, guest work out area, breakfast area, fresh water out for guests at reception, kind and funny staff, great breakfast

no pully system in the gym

great location and breakfast

breakfast was very good

clean. good gym. food coffee and girl vacuuming made us a pot of coffee for the road

well appointed rooms, good breakfast buffet, and friendly staff.

breakfast was delicious and the bar was nice

the only negative' the bar mix was served in a paper bowl.

there is a little bourbon bar off the foyer, linens and bedding were super soft and i really nicely done free breakfast

great breakfast and huge room.

great rooms. perfect bar and food.

excellent wifi

wifi was horrible as well

it was hard to access the wifi.

no wifi either

wifi was glitchy

the fresh full breakfast daily is excellent with fresh coffee and juices

the pool was very clean and nice

breakfast was not served and that is part of the expenses for the hotel stay

laundry facilities

we had been travelling for more than 2 weeks and made use of the on sight laundry facilities

in was a bit slow because they were understaffed and had to seat people in the dining room and bar which were only partially opened

free breakfast and quiet room. friendly, helpful staff. loved it!

breakfast was delicious and warm and everything was within walking distance

excellent food for dinner and breakfast

we enjoyed the bar in the hotel

i loved the history told and the breakfast was amazing

breakfast was outstanding each day

beautiful historic rooms, comfy beds, wonderful breakfast, fantastic hospitality, spooky jail, in a location with lots of shops, dining, and

helpful the inn was amazing room was comfortable close to most sites within walking distance breakfast was

the other guests were friendly and we were able to enjoy a great breakfast with them

room smelled a little musty and had some condensation/ water pooling with the air conditioning unit

fire pit bar drinks pool

loved the pool and courtyard

pool is nice and clean

were disappointed that the courtyard bar wasn't open since there wasn't a bartender on site

breakfast could be better.

there's a pool

extra towels in room for pool use

coffee in the lobby for breakfast was very good

we did not have any breakfast

otherwise, the room was great, loved the kitchen/dining area

did not have breakfast there.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

air was off when we got there so room was hot. pool area was dirty from the night before.

even the pool was indoor but cold as

the staff was great. the breakfast was delicious. the staff for breakfast are so nice.

food breakfast and gym and pool

airport shuttle was very helpful

breakfast was great and location

the complimentary breakfast was very delicious and hot

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on a bare mattress

easy off the interstate, very quiet, great breakfast!

they did not provide bedding for the pull out couch that we needed for our kids

free shuttle besides the airport

didn't like the fitness center

pool was a little rough.

the pool was closed

pool was closed our entire stay.

breakfast dog friendly. nice staff.

big rooms breakfast

spa tub

good breakfast

very helpful and a great place to relax and enjoy yourself free breakfast included

the speak easy was a good time, the pool party was also good time. the bar staff was top shelf!

rooms are still unmistakably circa 60's holiday inn; the female bartender on saturday night was unattentive - ( the seats at the bar were less than 50% filled and

restaurant and pool

went to the bar for a glass of wine entire staff was unorganized and made us feel as if they had no idea what

the speak easy was a good time, the pool party was also good time. the bar staff was top shelf!

the pool is always too cold.

very friendly staff. excellent breakfast.

no outdoor pool

right off interstate, cleanliness, helpfulness of staff, and the incredible breakfast options

breakfast was plentiful with lots of great choices

stains on laundry

we slept in so no breakfast. overall it was a great stay. but not for families with young kids.

breakfast was good during covid

need to work on breakfast could be more good and warm food

laundry room although it's indicated on their list

they are pet friendly and they allowed us an early check in

scheduled an early check in and wasn't able to do so

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

pet fee was $0.00, that’s an a+

everything except no room microwave. loved the coffee bar in lobby.

the casino at the base of the property and the variety of machines, also the cleanliness there

for a casino, replaces the beds!!!!

you had to pay for breakfast even though you spend money in the casino.

casino

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

like the laundry facilities

have a laundry basket with extra towels in front lobby for guests

the hotel is pet friendly without an outrageous pet fee

hot tub and pool

very impressed with their breakfast selection.

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

the guest laundry closed at 9pm which i think is too early

no bag for dirty laundry in the closet like most places provide

laundry facility in site was fantastic

quiet, kitchen was nice and clean. bed was comfortable and the bathroom was very nice.

love the kitchenette, very handy

the kitchen area in the suite was a good size and brilliant fridge with freezer

from staff, the breakfast the clean, spacious rooms, the back-lit mirrors, kitchen area, you name

pool was clean, secure and open for reasonable time frame

free shuttle to festival! breakfast area was kept clean

needed to do laundry and it was no charge, wow, this was very good, never ran across this

the outdoor pool

nice clean room and excellent airport shuttle

except parking availability was beyond expectations

clean hotel love the kitchen and free laundry room

laundry and gym has a faulty card reader

nice kitchen area

was very friendly and our room was spacious with a stocked kitchen

was located beside laundry room and it runs all night

i didn’t get to call ahead to see if our room was ready for early check in

they had laundry on site, a pool, rooms were clean and ready to go

the kitchen was the best part and laundry.

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

also the wifi stopped working in the evening and it was morning before it started back

had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting

ol, breakfast); room--clean and comfortable.

the placement of the pool

the locatiom and the breakfast.

breakfast.

i never ate breakfast, i left early in the morning before it was served.

breakfast had lots of choices and was well stocked

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

the swimming pool!

hot breakfast could had more choices and served in restaurant. longer hours for hot breakfast.

the bonus was the bar, its choice of kentucky bourbon and the knowledgeable/helpful bar staff

the breakfast was really good and the staff was very friendly.

didn’t have breakfast

the staff was friendly and se us up with breakfast vouchers.

laundry facility was convenient

the laundry

laundry room has very good washers and dryers

i could laundry my clothes, and buy water and paper toilet from gas station next door

laundry room was woeful. rooms could be cleaner. office not open until 11

the breakfast was basic

this was perfect, right off tge highway and tge breakfast was good

no parking due event at the entertainment venue located next to hotel

i didn't eat breakfast while i stay three different times

lack of lights in the parking. need more lighting in the parking lot.

really have a continental breakfast or coffee

breakfast. maybe some cereal would make it acceptable.

offer breakfast

i want breakfast

did not eat breakfast location was fine

the breakfast could have been a little better.

it was nice having the kitchen in the room.

have to ask for things you need since the room equipped kitchen but not stocked

location. staff. kitchenette

great breakfast

not like being charged $10/a person for breakfast

gym was smaller but the pool was heated with a large hot tub. so just shifted to a pool workout.

it was only 5 minutes away from the gym where our powerlifting meet was located

overall super nice, staff was friendly and the breakfast was a nice selection.

and the pool and spa were closed

the kitchen was just right for a long weekend

there was no shampoo or laundry bag in room

the vinyl floors, the kitchenette, the staff, the huge tv, the comfy bed and the nice staff

need indoor pool

to give us wifi passcode; and pool, exercise room were locked

breakfast was great with lots of selection

wish it had a indoor pool for my kids.

i loved watching people play pool and hang out in lobby, and my husband enjoyed the gym

kids want to come back here on our way back

very clean. amazing breakfast. staff is very friendly. great gym.

my children had a great time in the pool

pool water could be cleaner

very clean and the beds were comfortable. breakfast was good.

breakfast was great! rooms comfortable

comfortable bed. breakfast was decent.

have to pay extra for anything like wifi

i didn't know if we had to pay for wifi use or if it was a courtesy.

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and ask if there was any other way i could connect because i

wifi, better water temp and pressure and a basic breakfast be included in the cost of the

wifi and cable was nice and it was clean and spacious for the most part

was up all night due to a lady leaving her kids and they were running up and down the hallway all night being

it was clean, no bad smells, served a hot breakfast in the morning, and it was at a good price

breakfast was very good, varied, tasty.

pool was over crowded, we couldn't swim

was a very quiet place for my 2 young kids

pool temp hotter

nice pool, friendly staff and a good breakfast.

liked it had a gym

friendly staff clean room good breakfast

breakfast buffet was good, with enough protein

some of the cabinets in room were coming off hinges. no plain bagels for breakfast.

breakfast was good, but of course it’s not perfect like nowhere really is

desk worker had attitude and falling asleep while checking me in, put in a room next to young kids throwing a party, super loud the entire night then someone’s dog barked non stop for at

breakfast was even over and she let me get food from the fridge so i could eat after running a race

fact that they had a party down in the lobby and allowed the kids to run and scream in the hallways

due to covid the pool was closed and only a takeaway breakfast - however, that wasn’t the hotel’s fault and they

the room was exceptional. disappointed that the breakfast was still not available.

we had two young kids with us so we wanted something with an indoor pool, since it was february

i didn't try the eggs, but my kids were not to fond of the eggs.

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

my towel bar fell off wall with my towels on it

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

the bar and the staff

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue and it would be closed for the night

location & pool relaxing was everything ! thank you

no drink or vending machine, no laundry on site and no business center.

not much options at breakfast for people with hypertension or diabetes.

fitness center has only 3 machines. breakfast was very poor. rooms are not quiet

more items added to breakfast bar

breakfast could have been a little more filled with choice's

my kids loved the hotel also

no flat bench in the gym, elevator was down for a night, the property was decent but the surrounding area was

and marie, it seems as though marie, the kitchen help is the only one who ever remembers us

the pool and whirlpool were terrific

too many kids in hot tub and pool

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

i did not log into the wifi or have breakfast

plenty of tv channels and wifi work great

room service could have been better.

the bar was great for a quick bite to eat. fast service. food was great!

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

the hotel shuttle was easy to use

breakfast was good

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

shuttle on demand

breakfast was just ok.

breakfast was great, ac cooked the room wonderfully, the beds weren't very comfortable but still

the shuttle was awesome, drivers super nice

clean, comfortable beds, nice breakfast every day, pool was great and workout room was nice

the breakfast was great

airport shuttle was extremely prompt, especially at 1:00am after a long day's travel

the only thing that could be improved upon was the breakfast. not bad, just not that great.

fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so i left

the pool was closed for “maintenance” but they never worked on it even though the staff said it

breakfast was fresh and the staff was so friendly

was spacious, clean, lots of amenities (full size toiletries, full kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental

24 hours shuttle service on demand. it was clean very nice hotel.

loved the fact we had free shuttle to kentucky kingdom

a couch in the sitting area was great for the kids to hang out on

great breakfast aswell

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

the shuttle to and from the expo center & restaurants the drivers were amazing !!!

i guess i was dissapointed it didn't have a breakfast buffet

the hotel also provided 24 hour shuttle to the expo center daily

location for airport as well as kentucky kingdom friendly and professional staff clean rooms nice pool and workout

were kids in the adjacent room creating ruckus until 11:30 pm

the shuttle to the airport was nice & very convenient

the breakfast was ok but could have been better

pool was wonderful, great seating there

no shuttle service to the sos

phone number in my reservation didn't work for some reason so i was unable to call for shuttle pick up when i arrived

the laundry room was a nice

excellent breakfast excellent staff the front desk very friendly i was able to do my laundry the pool area

great kitchen area and good seating options

breakfast was pretty good with a different hot variety each morning of our stay

no gym, no hot breakfast

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

thing i didn't like was the pool was closed

my kids enjoyed the pool

the breakfast was cold, would be great if warm/hot.

free breakfast in the morning was a major plus to get my day started

pool was nice

staff pleasant and helpful, parking great one level. laundry facilities great.

breakfast could be better

location, along with the usualextended-stay kitchens.

staff is pretty friendly, the kitchenette came in very handy and they even offer pots, pans, dishes and utensils

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room, and walk

the breakfast was limited due to covid.

pool, 'quiet hours' not good for people with kids, lumpy bed, slow drain, small bathroom, overall

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

room was spacious, great hot breakfast and very clean.

too many loud kids

the pool looked a little dirty so i didn’t use it. but it could have been bad lighting.

close to churchill downs and the shuttle driver duwan (sorry on the spelling

breakfast was only ok

clean and spacious the rooms were the staff was super friendly the breakfast was amazing we will be staying at another hilton in the

wonderful staff, and the shuttle was wonderful

laundry in sight

good breakfast good but my only concern was the second day for breakfast, the bread was cain of

i liked the breakfast. the lobby is nice. the gym is a nice start.

the room was very nice and included a full kitchen

comfortable room, great to have fridge and kitchen

covid19 restaurant bar and pool was closed

covid19 restaurant bar and pool was closed

being rude to me is one thing but my wife and kids, that's unacceptable

shuttle rides

room service was great. food was great.

on site laundry

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

laundry facilities didn't work with a normal load

the laundry/vending area was nice, but only had one washer and one dryer

coin laundry available for guests, with new washer and dryer

could have been a better breakfast other than cold cereal.

not allowed to leave pet in room

good breakfast, clean room, friendly staff

clean, adequate breakfast, great location

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

rooms are perfect size and very clean. the breakfast area was very helpful and professional.

, brand new hotel with a lovely pool patio area and gym

pool could be a lot bigger for the size of hotel

lots of amendments. gym was great and clean. breakfast was good.

nice variety in the breakfast options

great room, great bed, great breakfast.

nice breakfast and bar areas

loved that it had a king bed and bathroom on one side of the room and a sitting area with a sofa, kitchen, stove top, microwave, fridge, dishwasher and table area for sitting and eating

wish pool was warmer larger and there was a hot tub.

there was a bar in the hotel on the first floor and you could also order food- hamburger, pizza, etc

i have huge dietary restrictions and a full-size refrigerator in the kitchen area was a tremendous blessing to me

indoor pool

it was very clean and dog friendly. the pet fee was reasonable.

liked the mini kitchen, separate bedroom, and living room area

fitness room pic shows a stationary bike as 1 of 4 pcs of equip

i did not attend breakfast because i slept in. the location of the hotel was great.

clean. good parking. safe. i like the full kitchen in the room. waffles at breakfast were great.

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

breakfast was very good

the pool was quite small and the basketball court was as well.

need a bigger pool

the breakfast bar and the ordering service was excellent

stayed there because you web site said there was a bar and restaurant

pool, bar, staff, cleanliness, and breakfast were perfect

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking

some of the facility is showing its age, and the pool was closed.

private entrance and kitchen work well for us

the pool was clean and cozy, the breakfast was complete and delicious

chose not to eat breakfast because what was offered was very poor quality.

room was clean, the pool and basketball court was a nice bonus for the kids