breakfast could have been a little better

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

fitness room was really nice

breakfast was good for the price and included cereal, waffles, eggs, sausage, biscuits and gravy

nice and clean. good breakfast.

i was on the third floor near a stairway, so there was a constant stream of families and kids coming up the stairs from the swimming pool and making a lot of noise

the beds were great. we loved the pool .

rooms were very nice and clean and breakfast was good

breakfast was good

pool

nice breakfast

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

breakfast was less than what i had been used to at the baymont across the hwy.

the breakfast was so-so, but appropriate for the price range of the motel

pool and fitness center was closed. there was no indication that the hotel was under renovation.

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food was really good

the service the breakfast very clean the location was excellent

pool closed, fitness closed, if you don’t get what is advertised you should get some type of

breakfast was really good considering the covid rules in place, with a wide variety to chose from

breakfast, while not gourmet, was quite good

breakfast was great

the staff was accommodating and the breakfast adequate

got to breakfast 20 mins before it closed

limited breakfast options

clean, comfortable bed, friendly staff, no stinky carpeting, fridge, mw, wifi connectability, great price, great location

clean, great staff, huge bed, fast wifi. good for work.

comfortable bed, clean room, good wifi

beds are terrible and wifi sucks

free fast wifi is just a

is no elevator, and the pool was also drained when we went

don't like that the bag breakfast is limited

i like that there was a laundry facility

breakfast was good

the pool is very small and was closed for

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

only will say that site i booked from didn’t list this property as having a pool(indoor), maybe i missed it, i wish i knew so i could have brought my swimsuit and googles, i

pool was small

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it

breakfast was good and had lots of options considering

i like it had a pool and bar but pool closes to early for those arriving late.

nobody told me that they had a little bar and restaurant there

the room was really spacious. great breakfast choices.

great breakfast over all just a great place to stay and i will absolutely stay again

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

they ran out of towels for the pool, but that's it everything else was great!

the location and the free breakfast.

kids loved the pool. breakfast was good. bed was comfortable

indoor pool and great location

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

the room was so clean and comfortable and the breakfast was really nice with several options.

very clean, comfortable beds, quiet location, plus they got a pool.

the breakfast was good for hotel breakfast

breakfast

breakfast was excellent

beds too hard, pool closed

i usually use stairs instead of the elevator but the only stairs went to the pool.

the breakfast

staff were all very friendly. breakfast was great.

late check out was very helpful

work out area, bar nice scenery

it was nice having breakfast available, especially on the days when there were little cheese omelets and quiches

there also wasn’t pool towels in the pool area on two separate occasions

the indoor swimming pool was a treat; the area was clean and the water temperature was just right (considering the

wish the bar and pool stayed open later than they do

room, great rate and breakfast included

free breakfast was actually good

the breakfast attendant heated up the omelet for me

very clean room and nice gym. the breakfast buffet exceeded expectations.

the screaming kids whose parents did not know how to say stop.

loud neighbors that let their kids run up and down the hallways

no restaurant and no room service. no explanation as to why it was closed.

about this hotel was a surprise, from the decor, to the art gallery, to the restrooms, to the bar and restaurant, to the giant golden statue of david out front

was no room service and the phone in my room didn t work

like a swimming pool and extensive workout gym facilities, but the ambiance and food make this my first choice in louisville

the pool wasn't open

clean, comfortable, and nice common areas. pool table was an added bonus!

clean, great breakfast, location

kids running in hallways late at night - body slamming door next day repeatedly after clerk

super friendly staff, clean beds and rooms, kids loved the pool.

pool area with gas grills and music

breakfast time during business days is too short

rooms are perfect size and very clean. the breakfast area was very helpful and professional.

i loved the kitchen in the room, is a plus when you travel with kids

kitchen is pretty big & has a large refrigerator, microwave, 2 burner stove and dishwasher

location, clean, wifi

5 and 3 did, breakfast, coffee, wifi at reasonable

a business traveler my basic needs are bed, desk and wifi

wifi was fast and they had a great cable channel selection

the location and free wifi.

roof top bar was excellent food was very good

rooftop bar was great

we even had an delay the next day with our business in town and they allowed a late check out

the rooftop bar was great, and the food up there was way beyond what we expected

comfortable rooms, liked the pull out couch for our kids!

wifi also sucked

friendly staff, good wifi

a premium room also guaranteed premium wifi - we had no wifi at all

clumsy wifi connection. low shower water pressure. clumsy aircon. no fruit for breakfast.

wifi a little slow

i liked the breakfast. the lobby is nice. the gym is a nice start.

garbage can could be larger in the kitchen area.

clean property, big rooms with full kitchen

location, free breakfast, nice staff

beautiful suite, great breakfast and friendly staff.

bathroom door was a sliding door located in the kitchen and didn't lock,not good with kids

the pool the gym and the rooms are awesome

the pool the gym and the rooms are awesome

pool was cold and could have been cleaner

great pool and outdoor areas

could of given u a gift card to mcdonald’s or something since there is no breakfast, no pool, gym etc

for early check in room was ready when we arrived

there was also a pool, which i didn't take advantage of, but everyone i saw who used it was very happy

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

they had a huge bathtubs with jacuzzi jets. lots of parking and a lovely pool.

too high of pet fee especially when your dog is crated in room

could have been a better breakfast other than cold cereal.

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

would be nice to have protein with the breakfast

not allowed to leave pet in room

the continental breakfast consisted of stale donuts, and coffee with no cups

the room next to us 910 had kids in it sunday night

location, and the gym

is amazing location, clean, nice staff, pool and gym were great

a vending machine in the gym for water?!

my kids were thrilled with the extra large television

the pool was nice and big for the kids and other guest

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

the pool was nice and big for the kids and other guest

breakfast was good, nice to have kids eat free.

beds were comfortable and clean. free parking

wifi was not great

wifi was very slow. the concierge sent us to a restaurant that had a two hour wait.

wifi was spotty

wifi, gym, parking - there was no water in the room

internet wifi equipment is mounted outside the bathroom door with all the lights from the equipment didn't

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

no pet fee

fitness facility, water cooler didn't work very well (water started to flow then came out as a

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

room design and furniture. enjoyed the fitness center also.

fitness suite and swimming pool

breakfast, but its this way due to covid-19

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

the breakfast was great for families with kids.

breakfast was great

room service was quick

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

the bar area and the rooms

once in the bar and once in the dining area with a reservation

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant the toast of the city

checking in at the bar was a little strange

the hotel itself had a nice bar, taco restaurant, and nice gym

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

great location. cool bar with games. good gym that’s 24/7.

kids welcome but i wouldn't recommend this as a family oriented hotel

the kids had fun in the pool the water was excellent

pool, basketball

the morning breakfast was also tasty

close to the expo and offered a shuttle

full kitchen because of staying multiple days

the beds were comfortable. the breakfast was okay. my kids liked the pool.

phone number in my reservation didn't work for some reason so i was unable to call for shuttle pick up when i arrived

pool was clean

the breakfast was ok but could have been better

they also offered shuttle service to the show

location, restaurants on site , nice gym

the bar has excellent bartenders, great food and excellent atmosphere

i used the pool and gym

the water pressure in the shower was terrible and the pool was dirty

also the snack bar at first floor didn't keep posted hours

staff - desk, shuttle driver, etc

very close to airport, 24 hour shuttle, 3rd party parking on site.

pool and halls could have been cleaner

close to airport. nice rooms, clean, nice fitness center

the shuttle was awesome, drivers super nice

breakfast was not good at all, everything was so wet with water

the hotel shuttle was easy to use

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

wish breakfast had a few more options but it was good

breakfast was just ok.

they made us wake up our kids that were sleeping & move rooms

crowne plaza bar rest open at 4

kids meals were priced well

free breakfast did not exist

pool was extremely small, but we were with a bunch of kids

clean, pleasant staff, good location for us, and nice breakfast.

my room, the pool, and laundry room was clean

easy access to airport plus airport shuttle. nice and welcoming staff.

they accommodated an early check in and staff was pleasant

my kids enjoyed the pool area

the wifi worked very well

location, staff, cleanliness, indoor pool, late check out option!

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

room for a family with kids

laundry facilities were great and front desk exchanged for quarters and detergents

i did not log into the wifi or have breakfast

plenty of tv channels and wifi work great

pool and rooms

thought that they had a bar where you would unwind and watch the games

helped kids get their cereal and milk cartons open and was on top of all needs

breakfast was good

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

facilities, breakfast, comfortable well equipped room

the breakfast could be better

loved the full kitchen that was available, along with plates, cups and utensils

didn’t know that we overlooked a bar that played loud music until 1:00 am

great bar and the room was comfortable and clean.

bar was incredible

breakfast, bar and workout facility was very good.

staff and location were great. please drink with the bar tender.

it was clean and had a gym.

mainly muttered, “name, id, credit card, breakfast 6 to 9, doors lock at 9, use your key card

breakfast was good

free breakfast in the morning was a major plus to get my day started

the rooms were clean, beds comfortable and the breakfast was good.

the pool was amazing, super clean rooms and awesome staff. would definitely stay here again.

the kitchen was just right for a long weekend

staff all around, convenient to expo center, and a great breakfast with precautions in

was disappointed that there wasn't a fitness center since the website stated they had one

super great place: clean, updated, nice & accommodating staff, good breakfast

pool is small but that is not unexpected for this area.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

i took advantage of the pool, coffee service and bar

the pool and restaurant. loved the boutique-ness of the property.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

they are pet friendly and they allowed us an early check in

pet fee was $0.00, that’s an a+

early check in

scheduled an early check in and wasn't able to do so

fact nobody said anything to me about parking my truck in front of my door, i drive a big

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one

need to work on breakfast could be more good and warm food

location & easy park, good wifi & breakfast

stains on laundry

front desk needs change for the laundry room.

the treadmills in the fitness center were in bad shape

pool was not open

room was very clean and they allowed a very early check in

very cumbersome to do laundry to get change from desk and 50% of machines were down

you had to pay for breakfast even though you spend money in the casino.

the view was spectacular and the food at the casino was top notch

for a casino, replaces the beds!!!!

brand new facility and super posh compared to the other hotel/casino in the area.

new and clean. easy access to casino

great breakfast and clean

the breakfast was awesome frinedly staff all around

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

the very best breakfast i have ever had at a hotel!

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

there were kids tuning up and a the halls all night slamming doors

had three rooms to accommodate our family of 7 adults and 5 kids

clean, quiet and peaceful. wonderful service. breakfast very exquisite.

check-in, friendly staff, hot breakfast was a plus, good price and close to where i needed to be

not get any sleep, was very noisy with several buses of high school kids banging on our doors

the breakfast was good and well stocked

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

didn't have a decent breakfast

2 people could not fit well in the kitchen area at the same time

very helpful and a great place to relax and enjoy yourself free breakfast included

breakfast dog friendly. nice staff.

easy to find, pet friendly, and a nice continental breakfast.

we got into the room the comforter had several large burn holes in a non-smoking room and the spa tub had stains

big rooms breakfast

parking for front entrance, rear entrance has a faulty card reader

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

clean hotel love the kitchen and free laundry room

glass in several locations in parking lot

the parking lot was well light at night

clean, new, super comfortable beds, nice fitness room

full kitchen and big desk

full kitchen with dishes and cookware

decent fitness center

everything the full kitchen was a surprise

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

have a laundry basket with extra towels in front lobby for guests

the hotel is pet friendly without an outrageous pet fee

pool was closed and i couldn't use the gym. but it's because of covid.

nice clean room and excellent airport shuttle

needed to do laundry and it was no charge, wow, this was very good, never ran across this

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

the swimming pool!

breakfast was the only thing that i would not rate very high

it was very clean and the shower was great. awesome water pressure. the pool was nice as well.

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they have a nice little snack store area (we used it often)

i never ate breakfast, i left early in the morning before it was served.

very clean and comfortable room. we love the full kitchen!!!

i realize that it’s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

indoor pool and outdoor pool too small

kitchen items, new facility so it was very clean

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

staff pleasant and helpful, parking great one level. laundry facilities great.

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

didn't serve breakfast

outlet in the bathroom and in the kitchenette didn't work

kitchenet

coin laundry available for guests, with new washer and dryer

the laundry/vending area was nice, but only had one washer and one dryer

on site laundry

laundry facilities didn't work with a normal load

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

i enjoyed the use of the fitness facility next door

the breakfast buffet was excellent

early check in was accommodated; rooms were comfortable

indoor pool

breakfast was plentiful and hot

pool was closed

great location! anything and everything was close by. i love that it had an indoor pool.

the kids enjoyed the pool

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a little cool, and they charge a parking fee for parking in the parking

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so that i had time to get in and prepare for my meeting instead of having to make

our rooms were clean, our kitchen was nice as well

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

pool slightly small

kitchen staff was very friendly and very on top of cleaning

pool was great, the free breakfast was more than expected, the room was awesome, the staff were

laundry room was woeful. rooms could be cleaner. office not open until 11

laundry facility was convenient

was able to do my laundry and relax before my next job! i need rest!

no change machine for laundry.

i could laundry my clothes, and buy water and paper toilet from gas station next door

the swimming pool was not working for a week i was told

the breakfast was second to none

we got a free banana pudding bar when we were back in the evening, it was great

the bar in the evening was nice

nice bar and amazing breakfast

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

fitness center has only 3 machines. breakfast was very poor. rooms are not quiet

no meat at breakfast bar

friendly staff. hot breakfast

breakfast could have been a little more filled with choice's

little choice of breakfast.

kids loved it too especially the pool and the oatmeal for breakfast

young kids in hot tub

the entire staff was so friendly, especially the kitchen and dining room staff

having the breakfast, we stay because granddaughter has to see the doctor

we enjoyed the hot tub and kids loved the pool

in the rooms, bar across patio door was broken, renovations everywhere

pool was dirty

the bar and the staff

a bit disappointed by the lack of pool/ whirlpool

my towel bar fell off wall with my towels on it