pool is great- it is warm and just the right size to stretch out with a cool skylight.

good with some local restaurants and eating places open fairly late when i arrived, including the bar within the hotel

it is very comfortable, the coffee bar is great, and you are in a great location

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the lobby where people can sit and eat (plus the starbucks is open at 6:30am), and they also

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

responsive front desk, brought up amenities and room service quickly

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access, sitting around dining table meeting people

exceptional breakfast, including bagels, fruit, yoghurt, etc, on a thursday morning

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

room stocked with clean towels though sometimes she forgot a bathmat for the floor, access to the kitchen and dining room was awesome

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities all clean and modern, plus patios and porches in green, tree-lined residential

quiet once the kids in the park out back left (7:30 pm)

possibility of doing laundry on premises

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room) and a full-length mirror

the staff is so accommodating (need an early check in/late check out- sure

breakfast is not consistance and they say they have gluten free options, but there is cross

room at the end of the hotel; wifi was not working, i had to pay for roaming data, i asked for a late check out as my flight was at 10 pm at night that day, but was granted only a check out of 12

nice to have a small bar area to have a drink at the end of the day

the room. reception staff. gym.

the staff were so firendly, the facilities were exceptional from the gymnasium to the continental breakfast in the morning , everything was perfect

easy to check in

first day we didn't have wifi

arrived quite late). free wifi worked. room was clean.

we did not have wifi on day there was no hot water an other day no compensation and no excuses

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

staff is very friendly, free cookies, breakfast was good, clean and comfortable

the laundry and the tapas restaurant and the location. breakfast was good.

the room was nice and quiet, many facilities ((even a small kitchen). good breakfast

breakfast was above average for the price

we really appreciated the separate living room and kitchenette

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

get expensive fast in all @ 50/day for a month - a hotel that is a full studio apartment with kitchenette and fridge/mircowave is unheard of

thought that the room with a common area had a lot of ammenities, like a washer/dryer, a kitchen, and the bathroom was satisfactory

it includes bathroom and kitchen in the common area

walking distance to harvard. early check in.

everything! i love the full kitchen. and the bed was really comfortable.

bed wasn’t made up on arrival, lack of pillows for 4 occupants and only 2 chairs around the kitchen table

if you are near the laundry room you can hear the washers on

pool was very small.

we didn’t use it, but if we need to do laundry it was available and maintained

everything great rooms ! nice restaurants and bar ! great staff !!

the hotel's design is amazing, and the cafe and bar provide many opportunities

no microwave in room :(. would love to have one when traveling with kids.

need bar to stay open later than 11 pm.

any furniture on it or any way to sit out there, the food took so long i left, i requested early check in and wasn’t able to until 4 anyway and they wouldn’t let me have a parking garage

there was an issue with the wifi that took some time to be resolved.

shuttle bus to downtown and free wifi

wifi access not available

wifi was rather slow

king suite was very spacious and comfortable fast wifi

there was a reasonably stocked gym

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service is very very helpful highlight of the hotel is the exceptionally friendly and

a lot of kids changing the room during our 4 nights stay

very comfortable big bed,smart tv, early check in and late check out.

everything was great. early check in was very helpful!

the wifi worked perfectly for me

on and blow dryer) record player & vinyl records in each room walking

all good but wifi very slow. stayed at the the verb many times and this is typical.

the breakfast is limited but good.the wifi needs improving.

quiet

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

offer while we agreed to swap our everyday cleaning to greater wifi, we just didn t get it right and thought it s on offer on top of usual things not instead

wifi didn t work for the last two days and they said they were getting it fixed but think it was

also i didn't receive a wifi password but i also forgot to ask

is essential, there is nowhere to park nearby) is

forego housekeeping services for a night and receive free premium wifi in exchange

especially liked the coffee/tea bar opened in the evening

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

the room was a good size with very comfy beds and it was very clean, a great patio with outdoor bar and very nice live music with a violin and guitar that was perfect

the gym in the building is very small, but they give you access to a great fitness center 10 minutes

gym facilities were very good

amazing views from rooftop bar

bar is nice

the rooftop bar is spectacular and the open space patio and gathering areas were perfect

location was perfect! rooms were clean! roof top bar was amazing too!

the gym exceeded expectations with modern equipment, peloton bikes, a great view, and even an ironing

breakfast

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

good location with comfortable clean room and good selection at breakfast

location, friendly, breakfast

me and my partner were 100% satisfied with the breakfast, the neighborhood and the staff

thank you soooo much for everything and the easy handling of our late check out request

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

we didn't eat breakfast so can't comment on this.

breakfast was good

breakfast was pretty mediocre, but there are plenty of other places nearby to go.

it wasn't easy to connect to wifi

wifi failed for a few hours - but we were able to use lobby connection nothing else to complain

+ wifi was not working

wifi did not work in our room

wifi always loses connection

better free wifi

everything was great, just the wifi was slow. but it's good enough.

good location good connection with transport and airport nice large king size bed room wifi

also, free wifi

the wifi was super fast

place to stay in the middle of the city, the best japanies restaurant zuma on the fourth floor, pool, clean room, great stuff, but the most valuable thing it's the view, we stay on the 18th floor

the bar was tiny

breakfast and range of food was great

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

great location. very good breakfast

we were compensated parking and a breakfast

it would also have been nice if a breakfast was included in the price

could have breakfast

missed to have a small fridge at the room, specially handy when you travel with small kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

eggs were undercooked and wet. i did not use wifi or bus. center.

breakfast was perfect and good wifi

the wifi did not work.

we enjoyed having the kitchen and the feeling of home

stayed with 4 kids and myself

i was surprised however to note that their wifi network is unsecured

ll re-open next year) bad wifi

bottle of water in the room upon arrival no room service no fitness

the wifi in our room was nil and void until we complained then it was made easy.

i had a problem with wifi

restaurant and bar on site

there is a french wine bar downstairs with excellent food and wine - they give guests 15% off and you just take the

breakfast was delicious in the little wine bar next door

nice walk to boston commons, the original cheers bar and the freedom

brian made us feel welcome in the bar so make sure you pay him a visit

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

but they will charge 30 /day for wifi and facility cost

osed)

fast free wifi

wifi often didn't work

i loved the wifi included in the room

perhaps this should be explained on sheet with wifi info

the clear instruction on wifi connection is either in self checkin mail or in the room.

room had a little dusty smell to it bathroom sink didn't drain properly kitchen area too small wifi a little bit too

wifi can get spotty, but you can ask for an ethernet cord!

wifi very good

staff, room, breakfast, location

perfect location, very clean, delicious breakfast and everyone was nice and friendly

the hotel breakfast, space, and amenities.

the breakfast was good with a lot of options and plenty of seating

kitchen is too small.

the free breakfast made up for it though

gym 24/7

breakfast was better than expected

called ahead and asked for early check in

breakfast was great and hot

to pay for wifi or sign up for the (free) marriot app membership is annoying and seems unnecessary (-)said the breakfast was free for one day and the next day i was charge for it and there is no free wifi (-) no free wifi (-)had to pay for wifi (+) room was great with good aircon, shower etc and wifi (-)for bottle of water, had to either pay for wifi or sign up to become a bonvoy member to use free wifi (picked the latter (-)not free wifi!!? should be free i think, is not a cheap hotel (+)was given free wifi when i called from my room

was very good, food and bar area were great, room was comfortable but bathroom a little small

kids had a wonderful experience especially swimming

said the breakfast was free for one day and the next day i was charge for it and there is no free wifi

room service was excellent and quick.

opening hours for gym very poor for a european with jet lag (opens only from 7am).

also, no coffee maker (had to go to shared kitchen and stand in line)

gym is also available but is really small and not much in it

fully equipped gym

very comfortable. we loved the community kitchen and took advantage of using it.

breakfast was great

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

room didn’t match booking descriptions about kitchen facilities such as never including microwave and oven

we brought a group back from dinner on a sunday evening and the bar was technically closed

the bar was set high during my recent trip to

bar and restaurant in the lobby offers guest discount

breakfast was ok

breakfast and the bar were real nice........bartender chris ..great guy

no laundry bag was provided

was great the bar the staff the food my room was great

good facilities (gym, laundry room) and the staff was super nice and helpful

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

nice little kitchen, huge desk to get work done on

the breakfast was tasty and the location made it easy to order in or go out for a meal

overall cost was bit high though room had kitchen, pull out couch, and we had bed brought in.

fast wifi, friendly front office staff, free tea and coffee available in the downstairs kitchen

also a huge convenience deli with a complete kitchen service for hot breakfast n lunch meals only a block away

just hot water with teas and instant coffee in the kitchen

was clean and spacious, and everyone was really friendly, great access to tea and coffee in the kitchen too

room cleaning, coffee any time of the day, a small refrigerator, friendly staff plus a common kitchen area in the basement pretty much provide all amenities of life away from home

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

crazy that we pay for wifi with city rates

no free wifi

paid wifi

a bit aged, can use a facelift why are all boston hotels so expensive? wifi not free

to many extra fees. charging for wifi room was extremely musty.

wifi is great

the nice big comfy bed. wifi was great and i liked that the rooms had some space in them.

wifi totally doesn't work in rooms but they know this and are upgrading the connection

wifi could be faster

very comfortable clean room. fast wifi connection.

the swimming pool is clean and the temperature was estimated to be 72

towels at pool ran out

everythng except breakfasts

free breakfast

great! very clean and a good breakfast. would def return.

clean rooms, bathroom pods always kept clean, neat decor throughout building, gym was small but also clean, staff was amazing

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

they gave us a very early check in around 7am and we were very thankful for that after a long night travelling to reach

the gym is ok, but the treadmill was broken :( the room was available before 4pm and they were very

loved the dogs!! the bar downstairs was great too! location great!

restaurant and bar down stairs

accommodated our early check in request and staff was very helpful

early check in helpful reception

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

also, great gym with a beautiful pool that must have one of the most stunning views in boston

swimming pool, room

our room had a great view of the park and the pool / gym were great

location was excellent overlooking the park and close to the spa and pool

room service

wifi was good

the wifi kept disconnecting and required a password to be entered every time i reconnected

the a/c was very effective, and the wifi was fine for my purposes - the free wifi seemed to be limited to 10mbps which was more than i

good wifi

the free wifi is horrible

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

we arrived early and nakia. was extremely helpful in allowing us early check in.

we could not ask for more with the assistance in booking our duck tour and an early check in

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station so that we could make our drinks

the hotel has free laundry facilities (byo detergent) and luggage storage which was really helpful

guest laundry wasn't great but was allowed to use the industrial dryers which helped out

good wifi

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

everyone was so friendly, including the bar staff

great location, nice toiletries and mini bar is reasonably priced

room service between 9pm and 7:30 am

location, view, amenities, and breakfast are all outstanding.

the gym could use a rejuvenation. the equipment is old and partially defective.

breakfast was excellent but expected to come with room

great gym, loved on-site starbucks and $10

my granddaughter loved the salt pool

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

but also the bar was kinda pricey not gonna

the food options at the bar could have been better.

is a bar at second flour also is the check in place

parking garage was nice as well as the location . great coffee and good price .

clean, staff are nice, the car is protect with the underground parking

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

free parking, free simple breakfast, free wifi

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

television would not connect to the interval wifi so you could not stream entertainment options

at the cost, upgraded wifi should be included

upgraded wifi should be included.

the gym was terrible

room, just off the main atrium, had a bar station right outside serving the atrium balcony seating

the property was good, little old but ok. breakfast and people who works in the kitchen

breakfast, service and clean room

wish the breakfast had toast, but this is so minor

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were still open while we took care of getting situated

breakfast had few protein options

the restaurant and bar were comfortable and the food was great

the bar closed too early, particularly on the weekend

to covid no gym, no kayaks, and maid service only upon request

i liked that the gym was on the top floor (light) and 24 hour accessible

the mini bar was there but we had no way of checking the prices of items before using them which seemed

gym equipment very basic

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

nice breakfast included located near most attractions clean friendly staff self parking

great full breakfast, good privacy and thick walls

breakfast is good and tasty

everything. free garage parking, breakfast, very clean and extremely polite personal.

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

the breakfast was not good.

very nice diversified continental breakfast. newly renovated rooms.

breakfast was amazing. selection was great.

the bar was closed but wasn’t the hotel fault due to covid 19

bar and restaurant area very accommodating and nice

our son liked the gym

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

the hotel bar is great for a glass of wine at the end of a stressful day

the option of a pool and gym was amazing

i wish there was an indoor pool.

is great, facilities (pool and gym) were also great to use

gym was being remodeled

friendly, well-located, cafe next door, nice gym, comfy

small hotel, personalized attention, great gym, super convenient location

everything: perfect location near the metro station, nice room, gym open 24/h.

the gym was also very clean and well equipped

loved the gym and the business centre as well as the ice machine

location, nice onsite bar and restaurant, very clean rooms, nice staff, very convenient parking at a reasonable nightly

parking and pool

crying kids, unclean rooms, no amenities, staff far from helpful

probably because rain put the kids' hockey game indoors

location is a little out of boston. the pool closed early and the gym was small.

easy check in/out and flexibility for early check in

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

even the bar there was wonderful

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

central location and they have shuttles to the subway and to harvard square

breakfast was good. cute vibes down in the bar area

it has a lobby bar w/pool table, in room mini bar (with nuts) and a large lg tv

the gym is small, maybe relocate in a bigger space

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

clean, spacious and good location. excellent breakfast.

in which i called before i arrived to speak with china who stated there would be no charge for early check in / she lied she said she was consulting with her supervisor as well

the breakfast was nice

very clean! fully stocked kitchen

it has a gym and laundry room for guests use

ther than hotel staff) were forced to work directly with the hotel's

wifi and breakfast included

wifi

wifi isn t working on any devices

wifi would log out after a short amount of time being inactive

wifi in and out

wifi connection was terrible, could hardly get any work done

also the wifi wasn't good and i couldn't even pick up my 5g network either

adam on the front desk was unhelpful with an issue i had with the wifi

it s a basic hotel with wifi in the room but no laundry or room service etc

we used the fitness room and ate breakfast at the hotel two times

great staff. clean. smelt nice. nice bar / gym area

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

i also used the fitness centre which was very good

the room and gym were very clean and looked quite new. the breakfasts were delicious!

room was nice. coffee bar had nice areas for seating

the bar and restaurant - bartender and waitress were not very friendly tho

no kettle or cups for morning tea... the laundry service was not working.

it will be nice to have a couple gluten free options also there is no bar or coffee shop during the day to get a nice cup of coffee

not charging for wifi

one small thing. i thought it was a bit much to charge for wifi services.

we were charged for wifi when it stated it was free

wifi charged at $10 a night

recommend becoming a guest member of the hotel for free before you travel and

wifi didnt work at all during our stay.

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

wifi didn t work, when we landed we were hit with a $30 charge for each day which wasn t made

decent wifi, hot water with good pressure, comfy bed n pillows & near olde towne.

it is close to everything and when staying there is the pool/game room for the kids.

don't like this no more complimentary breakfast or microwave in the room no coffee to make coffee

there was cooler but that was in the gym and not allowed to go there

upon check in the rep never said times for breakfast and said nothing about facility

room was super clean and staff very friendly. the bar was really cozy and nice

room was super comfy and was nice to be able to access a gym too

small but good gym

the have gym and bar/restaurant

loved the gym

the gym was well-equipped, and the hotel’s location was perfect—just a short distance from the city

for money, complementary snacks and coffee in a comfy lounge, great location, fast wifi, clean and comfortable

facilities in room were superb, wifi, lounge with snacks & coffee, helpful staff

wifi was

free wifi & business centre

fast and stable free wifi

they do not have an on-site gym, you have to pay for a workout at a nearby gym

fast & early check in, location to td garden

easy check in late check out super comfortable great location polite staff

the gym was closed and it was not mentioned when i booked.

then in the morning they had breakfast at the bar downstairs and the coffee was delicious