no breakfast!

not even 5mins away from the casino's

great location to the casinos

the best bed i have ever slept in at a hotel. very convenient to the casinos.

right around from all the casinos

we were allowed to check in early so our young son could rest and be comfortable and then allowed late check out (2pm instead of 11am) the day we departed, due to a delay in our vehicle being ready

have a deal for late check out for 10 bucks you don't have to leave till 2, unless they say otherwise

quiet for the most part, guest laundry, kind staff, and large spacious rooms.

only good thing about this location is you have the option to purchase a late check out

late check out option for an added fee is nice

the breakfast was hot and good

enough channels on the tv breakfast was not kept up to accommodate all guest whom chose to eat

the staff and breakfast

the price and the breakfast and it was in a good location

i really miss my free breakfasts

the bed was comfortable. pool and jacuzzi were great

liked the access to the casino from our room

of staff, no discount of buffett & i booked in advance, too much chlorine inside the pool & hot tub, no towels in the pool area, room was horrible

nice if pool n hot tub had been working also you need more smoking rooms

pool, jacuzzi. good value. casino.

great location, nice, quiet and breakfast was good

e to covid but you can go to the front desk and ask for anything you need) laundry room onsite breakfast is coffee juice and packaged granola bars and coffee cakes oatmeal or

i wasn't able to breakfast but i had a great stay

breakfast was surprisingly good for the price to stay there i loved it.

cleaniness, location, free breakfast, coin operated laundry and friendly staff

great location for a graceland visit. very friendly staff. good pool area.

breakfast a bit skimpy. pool area not open,

could have move options for breakfast.

outdoor pool

breakfast was great. had every thing we wanted!

pool wa nice and the ac worked good..

the breakfast

pool was dirty (algae growing on sides foreign object at bottom of pool) there were patio tables

the breakfast bar could use a little bit more improvement.

the desk clerk was helpful with breakfast

breakfast was delicious and i appreciated all of the covid precautions they took

nice pool

decent pool, and it was open

breakfast was good

pool toys need to be replaced

more for breakfast

everything was great breakfast room wifi quiet location very clean

had hoped for a pool.

room had a kitchenette that was outdated

didn't do breakfast

semi truck driver, they allowed us to park in there lot.

breakfast was fresh and tasty

the snack bar in the lobby needed to be stocked

and the full breakfast was as really good

the free breakfast was very good

the pool bathroom could use attention more often. it was out of all paper products and unusable.

there was not enough space in the room that had a kitchen net.

pool closed early, kids wanted to swim after the long road trip and it was closed at 9pm, most

found an extremely moldy loaf of bread in the kitchenette.

found an extremely moldy loaf of bread in the kitchenette.

breakfast could be better for the price of the rooms.

breakfast was not much to get excited about

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

breakfast was mediocre. could have used some hot foods and decaf coffee.

comfortable seating. lots of room. nice kitchen area.

didn't eat breakfast

decor and pool

the room was clean, bed was comfy and the pool was great

very good breakfast

bathrooms could us some up dates,sad the pool was closed.

the breakfast could of been better

grab n go breakfast

slippery shower floor, breakfast not impressive

breakfast was included & had a good variety

there was very little for breakfast

breakfast could be better

very friendly staff and the snacks they off great when you have kids

enjoyed the in door and out door pool area

great setup after a long day out and you need to get the kids something to eat back at the hotel

the breakfast was more adequate than any other that i have experienced.

the pool is nice for smaller kids, the hot tub is nice, though the jets could be

the pool

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool

cursing at their kids in the pool- i know this was out of control for

pool closed due to covid

the pool wasn’t open

the staff is very friendly and their breakfast was excellent.

very little lighting in the back parking lot by the pool area

friendly staff and clean pool

it was fine i thought that the pool would be opened the room was cozy comfortable great location

great staff. great room. great breakfast.

breakfast was terrible

breakfast, popcorn, location

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

breakfast was great continental with a bit of hot meal the location was very good close to shopping

having a mini kitchen was great as we do not travel without milk

and breakfast

location was in the heart of the city....also had a good quality breakfast and coffee

breakfast was good, room was super!!

breakfast was amazing as well

we enjoyed the small kitchenette and total design of the room

know where to start-kitchenette, comfortable bed, huge walk-in shower, clean, free showtime & crackle movies on wall

kitchenette in all rooms and the grab and go breakfast

this location was great and the breakfast was great......

missed the hot breakfast

great breakfast with a friendly smile and conversation

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for

a variety for free breakfast: kid and pet friendly

breakfast was great!!

could have had a better breakfast

food was great. room was great. kids loved the pool. staff was friendly.

liked everything about the place. the lady that done the breakfast was super sweet!

pool wasn’t open

breakfast was very good

nothing to watch, pool was closed, i know it was cold, i would not swim but still would liked to have sat next to

no complimentary breakfast & wish they had better pillows.

it didn’t offer free breakfast.

had the door open in the pool area so we got ate up by mosquitoes and a lot of nets flying around so couldn’t

pool was closed

did not get breakfast

just the pool being slightly cold and having to pay to wash clothes .

the amount of kids. but i understand it was party celebrations and graduation season.

the pool was nasty!! my kids was very disappointed!!

young kids standing outside and walking the hall look like they be looking for trouble or something and

stayed over spring break with the kids last week and the pool was about 40

lots of connection options- hdmi, usb, standard plug-ins available everywhere, included wifi

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

necessarily a deal breaker but first time in a saltwater pool

it was very clean staff was friendly clean pool and most of all the room was nice and clean

having the gym on site was very handy for me

gym equipment was broken. only 1 washer and dryer was available.

and breakfast food was cold and the people in there had kids running wild and noisy

appreciate the outdoor pool being pen at 8am

only tub wasn’t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking forward to it

pool could use some cleaning and maintenance

new hotel with good facilities and a decent breakfast. beds comfortable.

great quick breakfast.

didn’t like the staff they kept complaining about the kids noise why you put kids if you see all of us kids beside ppl who are there for work cuz we was

breakfast not so good.

the breakfast was good!

breakfast had much to be desired

breakfast had a good variety of items to choose from

was out of order parking area by the swimming pool had broken glass

they allow early check in. important for a night shift worker

didn't have the time to try the breakfast menu, but my stay was great

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

i have come in the summer months as well and the pool was so pretty and clean

the pool and court yard was beautiful

also, this was in the middle of may and although they do have a swimming pool, it wasn’t open

breakfast was wonderful

still hot outside and pool was already covered, so couldn't use the pool

pool was open and nice

staff and pool. breakfast was okay was looking for eggs or sausage links

we finished playing and arrived back to the hotel after the laundry room closed

the pool closed at 9 pm

also the continental breakfast ends kinda early but it looked very good

we used the shuttle to graceland, which was very convenient

pool, which was shaped like a guitar, wasn’t clean but it wasn’t swimming weather anyway

also we absolutely loved the guitar shaped saltwater pool

the shuttle service was very nice

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

they didn't have wifi as advertised online and they had termites.

the wifi was not strong at all

the wifi was really good

why wasn't wifi available

rough area, outdated room, low quality tv and wifi

the smell of the washing coming from the laundry

i enjoyed the gym they had onsight

graceland is not safety place but we didnt feel and there is security fence there is small gym lady in the dining room was so friendly and

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor, i was on

it also has a laundry room facility for hotel guests to use

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

the pool was a nice place to cool down and relax

everything was clean and the breakfast was tasty

very clean, everything worked good and pool was clean and relaxing

on site laundry and ice

good laundry

clean rooms, great breakfast

the breakfast was not bad , it just wasn’t great

breakfast and i love the coffee

hot breakfast was wonderful and i loved the gym

room was very clean. breakfast was great.

room and pool

the staff were very friendly and helped us with early check in

the pool

clothes had been left in the washer in the laundry room

the pool did not look really good

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

the swimming pool looks nice but i didn't use it because it was still cold

no pool but understandable

no indoor pool

the room and pool.

the laundry room

really liked the kitchen.

the laundry facility had several out-of-order washers and dryers

i called to get kitchen essentials and they brought them to my room

nice laundry room, all workers here are super friendly.

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

there was no bag for laundry in our room, and we could not get one after lots of trying!

the laundry room soap vending machine was empty and the front desk didn’t have any

no gym

atmosphere was great. friendly front desk, valet and bar tender staff.

there’s no gym on site

the gym was a huge bonus and very well equipped

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with a confusing layout downstairs

pool could ve been cleaned out

location, roof top bar overlooking the mississippi river, and a short walk to the action on beale street

modern and inviting . buzzing bar and great views

location, pool, well-designed, view of river from room, & staff was nice!

the pool was a cloudy color, and i didn't let my kids play in it very long

the ladies in the breakfast area made the ok breakfast great

bedding, great view, nice indoor pool and hot tub, liked the neutrogena products

staff amenities the fact the room has a balcony, small kitchen, dishes, eat utensils, and a small living room

the hotel was nice and clean, had (paid and secure) parking and a pool and gym

comfortable room good location wifi

wifi did not work, elevator did not work, the wait was long and i was on the 11tj floor

didn t like how the wifi kept kicking me off

the guest attendant was rude and not friendly at all, the hotel didn t have a ice machine & the wifi didn t work on the 9th floor

bed, friendly staff, excellent location, free wifi , i would definitely recommend this place to anyone

neither tv nor wifi working in room no maid service even on a multi-night stay

the ac didn't work the wifi didn't work

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free, but if you want it to be faster, you have to pay

updated and beautiful. great location. lively atmosphere. good wifi.

price we paid was too much for no room service

the breakfast was a kids bag lunch horrible

couldn’t smoke on the bar patio

lively bar scene

also liked having laundry facility

everything was great, welcoming staff ,clean pool and central location.

the menu choice for bar area

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

good gym opposite available

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

well-kept clean newer hotel. free parking in gated area. hot breakfast was good.

love the room, was very nice and the breakfast in the morning was great as well a few blocks from beale street

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

pool was too cold (even the kids wouldn't go in)

very clean, allowed early check in.

breakfast was excellent even though there was very little to choose from.

no bar or restaurant

breakfast toast was incredible and the valet service was great

the gym is also very small

no pool or gym

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i loved how the seating areas were, games, bar etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

that works at the front desk and bar was very nice and helpful

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they didn’t restock

rooms were clean. breakfast was amazing. & the bar service was top tier!

was great, we loved the kitchen and it was close to restaurants and walkable to beale street

springhill breakfast staff was accommodating

easy safe parking , friendly staff , cool lobby area , very comfortable beds , loved the pool

the decor was super cool, beds were comfortable, and the pool area was very relaxing.

live music in the bar downstairs was a welcome treat

loved the bed & pool area.

having a bar with music would be nice, but we really enjoyed the jukebox in the lobby

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

i especially loved that they had a place for the kids to hang out and play games

a guest laundry would be good.

i also loved the view from the pool area

breakfast

great bright room with a view. pool was a great relief at the end of a hot day.

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up and down the hallways to a double bed room that the beds are so small me and my

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

the washer and dryer didn't work and we had to take our clothes to a laundry mat

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

was no late check out

laundry room great, staff very helpful

it was nice just wish my 5 kids could have swam

the staff were amazing and the bar downstairs had some great food and drinks

believe one of the front desk managers, african american lady grated us an early check in

just wished the in hotel bar had better food and cocktail options!

the gym had lot of equipment but half of it didn't really work

very friendly staff and wonderful breakfast selection.

location, breakfast and security

they also have a very nice swimming pool

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

location,nice staff, everything clean. i love the pool :)

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

no laundry facility

pet friendly, but no where does it state pet fee

pet friendly, but no where does it state pet fee

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

breakfast food was hot and delicious

no access to the bar on the roof no pool allow other vehicles to park

our room was right under the bar and the sound of chairs moving was very loud.

beautiful design and decorations. the bar on top was amazing.

they were able to accommodate an early check in

we went to the rooftop bar one evening and it was obviously popular, but also very fun

staff breakfast cleanliness and great rooms walk in shower

the breakfast wasn't what i was expecting but the stay was great

never received any breakfast and the location was great because i was closer to my job.

pet friendly, functional side entrances, and continental breakfast

no breakfast option

the breakfast looked good, although we didn't have time to eat

location, convenient to freeway and attractions. excellent breakfast.

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

beds and free breakfast in the morning

i also like the fact there was a bar, pool, the hotel was gated

the pool is decent and they have good laundry facilities

the gym was very nice and having a premade breakfast included was very helpful

pool and gym were closed

-fitness equipment older and no sanitizer/wipes in the gym -no microwave in rooms -no liquid soap in

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

waffle maker was broken and pool temperature could've been better as

the pool room needs more color, the color looked sad.

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

asked for drinking cups (full kitchen) never received

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

the bed was very comfortable i had to get a late check out because it was very comfortable

the greatest area but it's the cheapest price especially since there's a full size kitchen

i love that it has a full kitchen

even tho we had a kitchen in our room, there were no cups, dishes, silverware

the kitchenette

tv sits too low trash from previous guest under the bed behind the couch & under the kitchen sink trash can witch was

was nice to have a small kitchen with with modern fixtures

enjoyed the kitchen in our room