the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

there was not enough space in the room that had a kitchen net.

pictures of room with kitchenette looked pretty good

pool is nice and breakfast is good

just personal, i would like to see a hot breakfast to go along with the pancakes.

i didn't particularly care for the continental breakfast (as i love boiled eggs).

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was not much to get excited about

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

kitchen in room

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

the pool

bathrooms could us some up dates,sad the pool was closed.

they are currently remodeling the property , so breakfast is provided to go

loved the pool

breakfast included sausage, eggs, cereal, waffles, bagels, yogurt and more

breakfast was included & had a good variety

breakfast not good at all. area for breakfast way too small.

there was very little for breakfast

grab n go breakfast

better breakfast

semi truck driver, they allowed us to park in there lot.

had hoped for a pool.

room had a kitchenette that was outdated

didn't do breakfast

didn’t stay for breakfast

breakfast was just so so

enjoyed the in door and out door pool area

room, nice amenities, fridge, microwave, pool, hot tub, gym

however the kids loved it, and there was a hot tub so all were generally happy

the kids liked the indoor/outdoor pool

there were lots of options for breakfast and it was delicious

cursing at their kids in the pool- i know this was out of control for

pool closed due to covid

pool was out doors and gym was kind of small

the pool

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

the pool wasn’t open

had the pool open.

hotel was clean the breakfast was delicious and the staff was really nice she was very nice and

it was fine i thought that the pool would be opened the room was cozy comfortable great location

duvae covers the housekeeper didn't refresh towels after i asked her to didn't have enough soap pool wasn't

the pool was closed.

the bed is so comfy! the breakfast is excellent!

breakfast

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

breakfast was great continental with a bit of hot meal the location was very good close to shopping

ran out of breakfast food on sunday.

the breakfast buffet needs more food options.

full kitchen area and living room area

the black guy in the kitchen was very very rude!

quality bedding and more pillows would be nice, some of the kitchen supplies seemed to be missing, but we didn't need them

having a kitchenette was a plus

nice staff, pool clean

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

the pool could have stayed open later

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

very friendly, comfortable bed, great breakfast options with covid safety in mind.

having a mini kitchen was great as we do not travel without milk

it was good to have a pool and wi-if and the room was clean and good size.

lots of counter space and full size kitchen & refrigerator. staff was very friendly and helpful.

breakfast was amazing as well

no free breakfast

pool was closed

we didn't eat breakfast so im not sure how it was

my kids really enjoyed the indoor pool

breakfast was wonderful

from front desk to breakfast staff to housekeeper

breakfast was great everything was excellent

the pool wasn’t very clean

the beds are soooo comfortable.. the breakfast was great!!!

how nice the lady was who service breakfast she is very nice and helpful

lots of connection options- hdmi, usb, standard plug-ins available everywhere, included wifi

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

(i think that was her name) she works weekends prepares breakfast (+)loved the breakfast - it was hot and safety precautions were taken (+)great breakfast - clean room. (+)breakfast was amazing (+) the breakfast was excellent (+) great breakfast options (+) complimentary breakfast was above expectations with different hot items each day (+)location n cleanliness didn?t try breakfast (-)stated other hotels with the same brand name and the breakfast was much better than this one (+)location, price, staff friendliness and awesome breakfast !

my children loved being able to get in the indoor pool at night!

and i also liked that i was able to use the laundry facilities to dry

great breakfast

the staff was very helpful and breakfast was excellent!

the pool was outside!

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

breakfast was a bit scarce not too many options but still good

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was freezing ud83dude2c

the overcrowded pool.

we sat back watching kids play and all we smelled was a lot of chlorine which had our chests hurting

the room was nice and the indoor pool open year round

no broom in room n pool was closed

the staff and the morning breakfast host was excellent, she was so nice, we will be staying there from now

the breakfast bar

loved the beverages at the hotel but the continental hot part of the breakfast wasn't good to me

the only thing i wish was better, is the breakfast

i surely will repeat it and the breakfast was very good

breakfast had a good variety of items to choose from

was out of order parking area by the swimming pool had broken glass

awesome front desk and breakfast is great

they didn't have a pool.

better breakfast real orange juice

breakfast was a bit lean on choice and contents but overall this place rocks

breakfast could have been better

nice pool and sitting area

the pool and court yard was beautiful

the breakfast was excellent, i was also surprised

the pool closed at 9 pm

staff and pool. breakfast was okay was looking for eggs or sausage links

didn’t use the pool but that area also seemed very clean and orderly

laundry faciity

location was good for downtown and gracelands swimming pool good. breakfast good

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

excellent location, friendly staff, laundry facilities, good breakfast, very good value

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

the water cooler was broken in the gym

the room was very spacious , convenient location, shuttle service was a big plus

to the covid-19 virus, the swimming pool was closed and no breakfast was served

wifi works fine even for netflix

wifi was not working well.

they didn't have wifi as advertised online and they had termites.

wifi didn t work much at all, shower head was a very hard fine spray, like a sand blaster!

rough area, outdated room, low quality tv and wifi

the smell of the washing coming from the laundry

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor, i was on

comfy bed, nice room, clean, gym!

it also has a laundry room facility for hotel guests to use

room clean two pools gym breakfast buffet free shuttle service from the hotel to graceland tour

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

very humid and hot and pool closed at 9 after a long day of signtseeing we wanted to cool off in pool but they wouldnt

thought it had indoor pool but ot didnt an it rained whole time we was here

great breakfast, great staff.

classic! if you're an elvis can there is no other place to stay!!! great pool!

the pool was not open. no water.

breakfast, they was clean and the essentials

the woman in charge of the breakfast facility was so very helpful and kind

hot breakfast was wonderful and i loved the gym

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the attendants woke me up at 6 in the morning with screams and loud conversations

an i also love the idea of the breakfast bags that they give out in the morning, i think it is so considerate and thoughtful of

breakfast was awesome, the staff was slow but nice

the fitness equipment very poor and only heavy weights

clothes had been left in the washer in the laundry room

great breakfast

i wanted to do laundry, but they were nasty looking there was no way i would put my clothes in the machine

the pool area was really nice

could use better selection for breakfast..but no big deaal.

the breakfast ok. i am not a big breakfast person. it was easy to pull into and park.

that the pool was closed

great location for a graceland visit. very friendly staff. good pool area.

great shuttle service

location and 24 hour shuttle service to the airport.

food wasn’t great, advertised that there was happy hour but when we went to the bar they said they weren’t doing

i was not able to request two beds for my kids and i was very upset and i won't use your service again

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

nice pool, small parking lot

i didn't try the free breakfast bar but it's nice that it's offered

my favorite part was definitively the jacuzzi bathtub. very spacious room! plus the pool!

the breakfast bar could use a little bit more improvement.

breakfast was a bit lame

friendly staff, pleasant atmosphere, great breakfast, quiet neighborhood, working swimming pool

breakfast and toiletries were amazing

breakfast was good

complementary breakfast was very good as well, not just muffins and bagels

pool toys need to be replaced

really liked the kitchen.

fault i had was the floor in the kitchen area need to be cleaned better and the fold away bed mattress/cover needs the blood

the laundry room

tries to find it all but they can’t, their washing machines never turn off, i went to their laundry room a couple of times, all the shelves were empty

i love my stay at the hotel. i like the bar and kitchen. wonderful bathroom.

breakfast was appreciated, however it was not exceptional

bed was very comfortable breakfast was good staff was friendly was very

breakfast was not so great

breakfast was very good

made it in at 12 am and it pissed me off other than that it was a great stay my kids liked they breakfast

great breakfast

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

the breakfast was great

the pool. it really felt at home

outside swimming pool

not alot for breakfast, no laundry

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

no swimming pool and fitness center not operating but we didn’t plan to utilize either

early check in

the breakfast was mostly bread

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment too

didn’t like the breakfast hostess

also the breakfast selection was very slim and not the greatest

breakfast could be better. the waffles was horrible and not done

pool not usable too hot and high chlorine smell

the room was big kitchen area fridge, dishwasher

large, clean room with a kitchen and sitting area. comfortable bed.

breakfast could stay open until 10:00 am every day (not just sat & sun).

the lobby, patio area, pool and workout room were clean

cleanliness and breakfast

hot breakfast with the works! indoor pool. staff was friendly. kids had a great time!

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

no breakfast

pet friendly, but no where does it state pet fee

convenient to restaurants and shopping.. clean and neat. comfortable bed. good breakfast.

pool was perfect size for my kids

especially maya in the breakfast area

the kids really wanted to swim and they only allow one family to swim every hour

kids enjoyed the heated indoor pool

room nd pool breakfast nd the staff

the juice was like colored water as well as the maple syrup at the free breakfast.

location, parking area, room, lemon infused water, staff pool and breakfast

so, i had to do it myself and the towels she gave was pool towels

pool area could have been a little cleaner. toiletries were empty.

the laundry room soap vending machine was empty and the front desk didn’t have any

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

the bar was a good time

there was no bag for laundry in our room, and we could not get one after lots of trying!

they didn’t serve breakfast

no breakfast option

staff breakfast cleanliness and great rooms walk in shower

breakfast not worth it

never received any breakfast and the location was great because i was closer to my job.

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

security, friendly staff, and breakfast

breakfast and staff was great

breakfast in the mornings

the breakfast looked good, although we didn't have time to eat

atmosphere was great. friendly front desk, valet and bar tender staff.

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

food was excellent and the bar was a really nice place to hang out

the gym was a huge bonus and very well equipped

from checking our car to drinks in the bar everyone here was wonderful

i like the indoor pool

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had to be cleaned out so it’s not able to use that

the gym was very nice and having a premade breakfast included was very helpful

i still have one more night but they have breakfast in the mornings and they also have a spa and gym and pool and a bar too enjoy during the stay and staff is friendly and very

and having a laundry room was a plus

nicely remodeled space. good breakfast and super friendly staff.

all the equipment in the gym was broken

the pool was kinda murky

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

waffle maker was broken and pool temperature could've been better as

full kitchen with a stove top to cook

room with kitchenette but the downside was we had to go buy pots and pans and utensils in order to use

it was very clean and functional. love the kitchen

i would encourage guests to take advantage of the kitchenette, because you will definitely save a lot of money

the kitchen

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

the facility was amazing and so was the service. and the breakfast was good too

the breakfast

room was amazing and so was the breakfast

girl at desk was fabulous and recommended the steak house next door and told me about breakfast

smoke area, breakfast, pool

the laundry lady said no one turned in anything dirty to her that morning

the washer and dryer didn't work and we had to take our clothes to a laundry mat

also no coffee and no laundry

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

was no late check out

laundry facilities

the hotel was nice and clean, had (paid and secure) parking and a pool and gym

kitchen staff and late night worker that was there the next morning and following week when i came

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

i had a stroller and two small kids during my stay and the elevator wait each time was 10-15 mins

lovely modern rooms with coffee machine. great location, good gym and pool.

was no room service

price of room service

quality rooms, loved the decor, and appreciated the late check out the hotel is also super close to all the action of beale street and near a walking

location, pool, well-designed, view of river from room, & staff was nice!

younger teenage customers on pool

very friendly staff and wonderful breakfast selection.

breakfast

in pool

the swimming pool was out of service for my entire stay at 90 plus degrees

free shuttle bus downtown and early check in

we liked the room,parking,breakfast,staff and location.

very clean, allowed early check in.

everything it was clean rooms are very nice i was able to use the gym and went swimming close to beale st walking

small shop self use laundry facilities

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

everything was great, welcoming staff ,clean pool and central location.

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

lively bar scene

neither tv nor wifi working in room no maid service even on a multi-night stay

the ac didn't work the wifi didn't work

updated and beautiful. great location. lively atmosphere. good wifi.

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free, but if you want it to be faster, you have to pay

many restaurants within walking distance. cozy bar area, personable staff.

comfortable room good location wifi

inn express, staff were shouting/arguing in the passage outside our room, to top it all the wifi was very poor but then you could pay to upgrade

there is parking onsite for a daily charge and free wifi

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

wifi was horrible stayed connected for 20 mins and shuts us out

i wished it had a nicer bar and a restaurant

he even played the australian national anthem for us one morning at breakfast

the gym is also very small

breakfast wasn't included, but there are places nearby

longer breakfast hours

staff helpful good gym facilities across the

pool, no restaurant and gym was not always open and across the street

you get to the gym early otherwise it ain’t happening

your roof bar was great.

good was great and the rooftop bar was wonderful.

accommodated my request for an early check in, gave excellent restaurant recommendations and were extremely nice

easy safe parking , friendly staff , cool lobby area , very comfortable beds , loved the pool

friendly staff, convenient location, clean, rooftop pool was great!

having a bar with music would be nice, but we really enjoyed the jukebox in the lobby

live music in the bar downstairs was a welcome treat

the breakfast was hot and good

real nice people good breakfast.

friendly kitchen lady at breakfast

called for a late check out and front desk gave me complimentary additional hour

i really miss my free breakfasts

clean , comfortable, good amenities, kitchen area with , fridge , microwave

traveling with four kids and i needed extra bed and sheets

breakfast. eggs were dry.

the hotel also has an outdoor pool and is very central, with beale street and the fedex arena only 20 minutes' walking

bartender, taylor, was excellent and made the quaint bar area a really nice time in the evening

enjoyed the pinball and bar in the lobby

i loved how the seating areas were, games, bar etc

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

drinks at the bar a little pricey

i especially loved that they had a place for the kids to hang out and play games

our room was right under the bar and the sound of chairs moving was very loud.

no access to the bar on the roof no pool allow other vehicles to park

they were able to accommodate an early check in

we went to the rooftop bar one evening and it was obviously popular, but also very fun

rooftop bar is a great place to grab a drink

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

the rooftop pool was great !

i did enjoy using the laundry room at the weekend when laundry service was not available

a lovely hot breakfast and a great little gym and we had a wonderful river view from our room

the complimentary breakfast was very flavorful and tasty

that the pool was getting fix but it’s back open

the microwave was in laundry room area

and bar located in lobby with convenient power outlets

gym

that the gym was close and the ice machine out of use

believe one of the front desk managers, african american lady grated us an early check in