pool was very clean

the gym was a little hot.

came down late for breakfast which was our fault, but biscuits to go with the gravy would have been good

the best continental breakfast ever

wear masks please if you offer laundry self serve, then have soap and quarters available.

the wifi was not strong at all

why wasn't wifi available

i couldn't get wifi for my son's tablet nor my phone...

the wifi was really good

wifi was not working well.

i have come in the summer months as well and the pool was so pretty and clean

pool was not very clean.

breakfast was a bit lean on choice and contents but overall this place rocks

melissa was great. very helpful. the room was great. the breakfast was delicious.

room was in front of the pool so it was a little loud during the evening

we finished playing and arrived back to the hotel after the laundry room closed

nice pool

didn’t use the pool but that area also seemed very clean and orderly

still hot outside and pool was already covered, so couldn't use the pool

location was good for downtown and gracelands swimming pool good. breakfast good

location says that they have an outdoor pool, was the whole reason for me booking

could have some eggs and bacon for breakfast

didn't have the time to try the breakfast menu, but my stay was great

plus it has an outdoor pool which was very nice

they allow early check in. important for a night shift worker

had a restaurant inside the hotel as well as a gym

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

graceland is not safety place but we didnt feel and there is security fence there is small gym lady in the dining room was so friendly and

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor, i was on

breakfast and gym

morning and first part of afternoon @ graceland, wanted to go back to motel and relax by pool which was the main reason we chose this location, and we were told the pool was closed

breakfast could be better for the price of the rooms.

pool closed early, kids wanted to swim after the long road trip and it was closed at 9pm, most

just personal, i would like to see a hot breakfast to go along with the pancakes.

not much moving around room in the actual room due to the kitchenette

pool the room was nice however the blanket was dirty

kitchen in room

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was mediocre. could have used some hot foods and decaf coffee.

staff very friendly and helpful - happy to let me linger in the breakfast area after

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

indoor pool was great for the kids and very pleased with the comfortable beds and spacious room

the free breakfast was very good

around property, great prices on beer and wine during happy hour, staff very nice and great breakfast

a variety of items for breakfast - dining area spacious

the snack bar in the lobby needed to be stocked

the staff and free breakfast

breakfast was delicious

didn’t like how i was misled that there was a pool

breakfast

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

swimming pool

they are currently remodeling the property , so breakfast is provided to go

no everything was great, just hate the gab n go breakfast,i miss hot breakfast

the breakfast

breakfast

it was close to restraunts walking distance the pool was nice. fairly clean bed was comfortable

pool

it had a pool

friendly staff and clean pool

didn't attend breakfast. i love the location

breakfast was delicious

disappointment was there was a really loud large group at the pool

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

pool is small, and was always over crowded with a lot of rowdy kids.

very friendly staff and the snacks they off great when you have kids

breakfast could be better

slippery shower floor, breakfast not impressive

there was very little for breakfast

breakfast not good at all. area for breakfast way too small.

better breakfast

full kitchen area and living room area

this location was great and the breakfast was great......

kitchenette in all rooms and the grab and go breakfast

the pool was closed

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

pool area

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool closed due to covid

pool

cursing at their kids in the pool- i know this was out of control for

comfortable room, gates around parking lot. breakfast and a fitness center

the pool was a nice place to cool down and relax

everything was wonderful no problem i just wanted an early check in but it still worked out ok.

good laundry

on site laundry and ice

the room was nice and the pool was fun!

clean pool and hot tub with towels provided

hotel was very clean, breakfast was hot & good

it didn’t offer free breakfast.

breakfast was limited due to covid19 so the options were few

the breakfast was good

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair all over one armrest, the

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

pet fee is $150 per night. ridiculous. rude desk person.

it has a full kitchen.

breakfast was very good

from front desk to breakfast staff to housekeeper

the swimming pool was green. apparently having problems.

my friends went to the pool, they felt the water could have been a little cleaner

breakfast was great everything was excellent

they said they have laundry facilities but it just takes all your money and doesn't work

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the attendants woke me up at 6 in the morning with screams and loud conversations

the staff the breakfast everything was great

the breakfast was not bad , it just wasn’t great

breakfast and i love the coffee

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

lots of connection options- hdmi, usb, standard plug-ins available everywhere, included wifi

my children loved being able to get in the indoor pool at night!

i loved everything. the staff, pool, breakfast and etc.

in the hallway when we first arrived, probably due to moisture from people utilizing the swimming pool

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely inadequate

breakfast was awesome, the staff was slow but nice

great breakfast

clothes had been left in the washer in the laundry room

room and pool

noise in the evening from kids playing in the outdoor pool

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding our three night stay

the staff was very helpful and breakfast was excellent!

whole expirience there was awesome staff was nice, rooms were really clean, and the breakfast was great

pool was very clean and with having the kiddos it was a great addition to our evening

the pool was great and we loved breakfast

staff was friendly the rooms were clean the breakfast that they have in the morning is outstanding

room was huge and even had a dishwasher and full kitchen set up.

lack of pool towels out

lots of counter space and full size kitchen & refrigerator. staff was very friendly and helpful.

he offered me the airport shuttle

shuttle service (24 hours) is very useful but the shuttle driver didn’t offer to help with bags

great shuttle service

i was not able to request two beds for my kids and i was very upset and i won't use your service again

twenty four hour shuttle. staff was great.

was very nice but there be a lot of young kids standing outside coming from every where and this is my second stay at the hotel and it’s

do, it has 1tv per room, a couch bed in main room, comfy bed in her room, nice bathroom, full kitchen with full size refrigerator,stove,dishwasher,plus dishes an silverware

stayed over spring break with the kids last week and the pool was about 40

was great the grand kids love the pool the basketball court the food my family came over from another hotel downtown to

an sometimes its difficult when there are a lot of kids making noise late into the

location, breakfast, coffee and water including sparkling available all day. gym was nice too

the breakfast bar

was a great place to stay near i55 & i69, good middle ground between the casinos and memphis

new hotel with good facilities and a decent breakfast. beds comfortable.

great quick breakfast.

the kitchenette was roomy, complete and a great idea for a 7 day stay

fault i had was the floor in the kitchen area need to be cleaned better and the fold away bed mattress/cover needs the blood

tries to find it all but they can’t, their washing machines never turn off, i went to their laundry room a couple of times, all the shelves were empty

i love my stay at the hotel. i like the bar and kitchen. wonderful bathroom.

the room has a kitchen, iron and all that you need.. cool

semi truck driver, they allowed us to park in there lot.

didn't like that on the website it said there was a pool and there was no pool

hotel was a basic room which included a small kitchenette

everything was great breakfast room wifi quiet location very clean

it was great, comfortable, reasonable price, good area, and breakfast was included

the breakfast was nice

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

there was no bag for laundry in our room, and we could not get one after lots of trying!

was all brick and pretty quiet, even though they had a bar with some nightlife

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

the bar was a good time

no gym

from checking our car to drinks in the bar everyone here was wonderful

food was excellent and the bar was a really nice place to hang out

the gym was a huge bonus and very well equipped

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

i didn’t get to stay for breakfast, i had to leave early the next morning…..

on of the best hotel gyms i've been to, and they had an amazing breakfast!

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

no laundry facility

that they didn’t have a laundry room

location, fantastic staff, comfortable beds, balcony and great pool area.

front desk didn t answer the phone at all after midnight, it said 24 hour room service but i ended up having to order door dash

the pool area have cabanas, fire pit just gorgeous

there was a pool a bar and a restaurant

well appointed gym and relaxing pool

street but you can’t access them there and the other set ends in their back area of offices and laundry)

but there were people roaming the halls in the middle of the night and again at 6:00am yelling at kids

there were laundry facilities on site

great location! bed was super comfy! great breakfast for my kids!

beale street was right outside our door, the cleanliness was great and even though our server at breakfast was the best the reception staff could have been better

also had drink machines and a laundry

the laundry lady said no one turned in anything dirty to her that morning

no. pet fee

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

also no coffee and no laundry

indoor pool and gym were excellent features, because memphis has amazing food, you will want the gym

good breakfast, sunny bright area that doubles as hotel foyer

breakfast was good, family friendly hotel, comfortable for kids and pet.

a short walk to beale street, new hotel, spotless, lots of choices at breakfast free parking and gym

we arrived before check in time and because we had such an early flight from texas, when a room became available she let us have early check in

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

couldn’t smoke on the bar patio

pool wasn't heated

pool was crowded

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

updated and beautiful. great location. lively atmosphere. good wifi.

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free, but if you want it to be faster, you have to pay

neither tv nor wifi working in room no maid service even on a multi-night stay

the ac didn't work the wifi didn't work

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

inn express, staff were shouting/arguing in the passage outside our room, to top it all the wifi was very poor but then you could pay to upgrade

we were on the 14th floor and although we had free wifi it didn t reach our floor, so we had to go to the lobby to use the wifi

didn t like how the wifi kept kicking me off

wifi was horrible stayed connected for 20 mins and shuts us out

the new room was great except the wifi didn't work

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

in pool

pool said closed due to sharks being seen in it

location breakfast fitness centre

breakfast

thw hotel bar was closed due to covidðŸ ? ??

gym was awesome the decor was chic,coffee kiosk was fabulous.

parking situation, it is a pandemic unfortunately but ,as it was announced about the gym,and food it should mention that the hotel garage is closed

longer breakfast hours

bed and bedding were very comfortable and the simple breakfast menu was perfect and very affordable

access to a full gym across the street was a very nice surprise

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

locality close to main street and beale street and rooftop bar with views across the city

the menu choice for bar area

i enjoyed most was the direct view of the pool

enjoyed the bar and proximity to our favorite areas and restaurants.

i loved how it had a gym, on site parking and a restaurant which was pretty good

friendly staff, convenient location, clean, rooftop pool was great!

the muffin & breakfast bar felt like a bit of an unhealthy option

bartender, taylor, was excellent and made the quaint bar area a really nice time in the evening

the visitors and their kids broke the waffle maker. certain people don't respect anything

rooms were clean. breakfast was amazing. & the bar service was top tier!

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

it's was a great place and great stay nice and friendly and clean and ok breakfast.

that works at the front desk and bar was very nice and helpful

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

the girl at the counter was also very nice and understanding and graciously granted us a late check out

drinks at the bar a little pricey

enjoyed the pinball and bar in the lobby

i especially loved that they had a place for the kids to hang out and play games

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

we had kids with us, and felt safe enough walking back and forth to a play

gym is literally two treadmills and a rope machine.

the complimentary breakfast was very flavorful and tasty

charge we walked into beal st took about 15 minutes also has great views from rooftop pool and gym definitely recommend this

breakfast was great…plenty of choices and hot…but i recommend offering turkey bacon and sausage

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

breakfast sucks

was a great breakfast

breakfast food was hot and delicious

hot breakfast with the works! indoor pool. staff was friendly. kids had a great time!

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

also the night we stayed they had a dj set up outside in the outdoor bar area for karaoke night and that was a lot of fun

just wished the in hotel bar had better food and cocktail options!

gym

the walls were thin enough to hear the kids across the hall

we went to the rooftop bar one evening and it was obviously popular, but also very fun

no access to the bar on the roof no pool allow other vehicles to park

our room was right under the bar and the sound of chairs moving was very loud.

they were able to accommodate an early check in

rooftop bar is a great place to grab a drink

location was close to highway and casino

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

located between two truck stops/parking areas next to an interstate highway

breakfast was very nice

breakfast served its purpose

the only good thing was the location. it's very close to southland casino and local restaurants.

830 am the breakfast area had already been cleared

deposit required because i live within 50 miles of the property -- the motel is next to a big casino, it is natural for local people to stay there during a casino trip

the limited breakfast and no microwave in room

pet friendly, functional side entrances, and continental breakfast

they didn’t serve breakfast

breakfast

breakfast not worth it

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked great

breakfast and staff was great

security, friendly staff, and breakfast

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't sleep so i checked out that

gym equipment was mostly broken and in bad condition plus there was no aircon in the gym

pool and gym were closed

and having a laundry room was a plus

gym ac didn’t work

the 40 kids with one family using the pool

all the equipment in the gym was broken

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

they had hot breakfast

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

the breakfast was good with lots of options

i could park my 18 wheeler and trailer and they allowed my dog.

wifi signal was a little weak

the wifi was free

very reasonable with free parking, wifi and breakfast

wifi worked fine

excellent wifi signal

about a minute from southland casino

awkward to access. not much in walking distance except casino. fridge did not work

it was basically next to a busy casino

nothing of interest near us but a big casino with $20 buffet

the interstate was close by and the casino was in walking distance

close to casino, easy access, secure, clean

the staff where very friendly and helped us if we had any concerns also the pool was in such great condition too

free breakfast was awesome

breakfast

place to stay, swimming pool awesome

breakfast was lacking

breakfast bar was amazing

pool not open

was harrased by officers because of other tenants swimming in the pool after hours

beautiful hotel, super clean, lovely, friendly staff, fabulous breakfast buffet' additionally free water, tea, coffee and ice cream novelties, candy-24/7

free wifi

couldn't get the wifi working and the others guests were to loud.

when i called, after 9 pm to get the wifi password no one answered the

wifi was slow, no breakfast provided, no one came to clean the rooms while i was there or bought

wifi not available - didn't find out until booking!

we had a view of the casino across the street

i love how close it is to the southland casino

great place to stay with kids. will definitely stay here again.

the staff was informative & friendly, the room was clean & comfortable & the breakfast was good.

much around for a quality meal for anything outside of breakfast unless you want to go to the casino

very friendly helpful staff. clean modern amenities. good breakfast.

near casino

the pool was outside.

so clean. very friendly and helpful staff. breakfast was excellent. h

the amenities listed for this hotel included a casino and lounge