second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

parking and everything was very handy. nice and quiet.

comfortable, staff was nice to us. wifi was included.

great breakfast. courteous staff. easy access. good location.

good breakfast and parking lot

breakfast was really good and worth for the price

nice breakfast

place close to couples of resterant, super market polices picks breakfast and super here everyday so seems much

breakfast was good and location too. very clean.

pool looks nice, we didn't try it

the pool and de breakfast

the pool was cold all the time even though i was promised that it is always hot

guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

free wifi and parking

24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food, professional staff, quiet in-room refrigerator and ac

wifi internet was fast and reliable even though i had a room at the end of the hall

large room, comfy bed; amazing wifi

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

also gym was good but could be better adding more

free parking are good for guests and have a good mexican food restaurant near hotel

breakfast was too expancive

also gym was good but could be better adding more

location, friendly and helpful staff, great breakfast and bar service

the room mini bar is not filled

nice rooms cozy beds nice bar with area to smoke

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

huge restaurant and bar facilities

very good breakfast, very nice gym.

staff,breakfast and clean

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

staff were very nice. clean. good breakfast also.

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

the breakfast could be better

older reviews say they do not have breakfast, but that is not true anymore

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

the room was clean and when we ordered room service once, the food was good.

no breakfast nor other meals provided, paid or free.

cleanliness, hot water, plenty of parking. there is good food right outside.

free wifi in the room ,no wifi in the lobby

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

breakfast changed to only continental

better breakfast selection

the morning breakfast at city plus was the start of a beautiful day every

wish they had a better option for breakfast like eggs and stuff not just a lot of bread and unhealthy

breakfast would be better if it includes eggs; only one coffee machine creates line up.

can t sleep. too close to the high way. not good wifi.

wifi is not too strong, gets disconnected quite often

i needed wifi; not the best.

wifi speed is good when it's working but stability leaves a lot to be desired disconnects and

wifi speed good without problems

room was clean, good breakfast and gym is good for cardio

good breakfast.

breakfast was more than i expect the clean did very good

the breakfast wasn’t that great

wonderful breakfast

the gym was a nice surprise and an even better surprise was the hotel van

the gym

gym didn't have towels ,cups for water

the smell from the gym. they use a strong, cherry smelling cleaner.

late check out, and big rooms

also the breakfast was nice, but a bit of a challenge

small but comfortable room. very clean. very friendly staff, including room service.

the breakfast was also nice ansld tasty, with good selection

breakfast is always the same

the breakfast was good and healthy but it was almost the same every day.

breakfast was good with ample selections

the breakfast bar was pretty good.

the breakfast very good,the room small and clean

breakfast was always delicious

free wifi

the wifi services were good and house keeping services were prompt

wifi was not good, i have to change room

i enjoyed the gym as well

staff made no effort to compensate and when asked for a late check out

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast was great ud83dudc4d

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the location, the staff, the room and the breakfast

breakfast area needs more staff

located close to terminal norte. clean spacious suite. good breakfast

the attention we received was great. the room was clean and the breakfast was on point

facility is very clean the free breakfast was good and the service from all the staff was excellent

free gym

breakfast was also very nice

have breakfast option

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast included was excellent

breakfast... it took way too long for them to prepare food

wifi was strong and water pressure was good

poor breakfast spread. no room service. bad location

t it on the

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

the place is not bad, breakfast was very good, service was good

breakfast was great

very nice bed and breakfast

breakfast was excellent though there’s a language barrier preventing us from communicating well

the facilities are great, staff very friendly and good breakfast.

breakfast was a bit tasteless and limited but in overall totally worth it value for

wifi connection

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

wifi at times gets knocked off but that's the least of the worries compared to all other things

staying 5 times, i finally had wifi

rooms are dated and wifi was quite poor in the room

wifi is strong and rooms are equipped with air con so can sleep at night well

clean and comfortable for a couple nights. 10 minute walk to bus station. wifi worked good.

wifi was not reliable

we didn't make use of it, but it was amazing to have the option :) the wifi worked phenomenally and the staff was always friendly

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

wifi worked fine, bed was comfy

the gym facility is also good if you just want to get some cardio and basic work out

breakfast good. room location facing major highway poor. twin bed small.

* poor breakfast

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

it’s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the hotel is clean and the breakfast really

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

the attendant who carried our bags was very kind and helpful. also, good hot breakfast!

they also offer buffet breakfast until 9am and coffee 24 hours a day

the breakfast were very good and the staff was very nice and friendly

offered a variety of breakfast options and was just a fee minutes drive from all malls

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

best breakfast in mexico city. fiesta rewards room are very nice. the hotel is very very new.

in the morning there were many people in the breakfast zone and the floor was a bit dirty

breakfast great , staff real nice you should have more food on vending machines just not candy

the wifi is a little slow in the evening but not horrible

weak wifi signal

good wifi

was clean, worked, lovely hot water, facilities exactly as stated, tv, wifi, beers for sale on site, quiet, nice staff

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

likes that they had a gym with enough machines to match my workout at my local gym, i go back to this location again

i liked that there’s a city expressed shuttle that gives a ride within 5 km radius for free

free shuttle to or from the airport

there were too many guests trying to eat breakfast at once

no shuttle bus

is no wifi and some of the amenities were a bit old/or lacking

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

wifi is ok but not the best

wifi: i work remotely and the wifi is spotty at times

wifi was good

lovely friendly staff, good facilities, convenient location and comfy. fast wifi.

modern, clean, good wifi, comfy beds

has its own restaurant as well wifi worked

the wifi was good and the staff have been kind .

the slow wifi

breakfast was good, the staff was kind, and helpful, and always tried to resolve any inconvenience

as a small suggestion, they could expand the breakfast options a bit

staff was great….good location…..breakfast was excellent

wish the gym facility was a bit larger, but loved having it available

the gym is very dirty

ry firm but that's my preference) good wifi

the wifi in my room

good wifi in the room which

location a bit out of city centre. sometimes wifi was pretty slow.

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels; spotless

gym upstairs, breakfast is great

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

the continental breakfast was limited, and the treadmills in the gym did not function.

the shared kitchen and living room is a good plus

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

not enough accessories in kitchen like basic knife , cutting board etc

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

kitchen and washrooms are clean & accessible

great kitchen space

there is hot water and fast wifi available

bicycle parking

the breakfast is also really good and free

best parts of this hotel are staff and breakfast

breakfast was ok, not quite as elevated as the rest of the experience.

breakfast was absolutely incredible

early check in was offered, and the staff were great

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

weak wifi in the room

staff were polite the entrance was super pretty there is parking space room service was

staff were polite the entrance was super pretty there is parking space room service was

room service was very prompt and the prices were good