also the breakfast was nice, but a bit of a challenge

small but comfortable room. very clean. very friendly staff, including room service.

breakfast is always the same

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

morning breakfast was too crowded

great place with excellent continental breakfast

breakfast was always delicious

great breakfast

the breakfast bar was pretty good.

breakfast was good with ample selections

location, price overall, cost of breakfast

the pool was cold all the time even though i was promised that it is always hot

place close to couples of resterant, super market polices picks breakfast and super here everyday so seems much

great breakfast, spacious room

breakfast was good and location too. very clean.

comfortable, staff was nice to us. wifi was included.

the menu at breakfast was perfect, clean and warm room, no noise ...

breakfast was average

good breakfast and parking lot

nice breakfast

older reviews say they do not have breakfast, but that is not true anymore

no breakfast nor other meals provided, paid or free.

the breakfast had few options, the room had few outlets. towels were old

then call and order room service

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

great breakfast!

breakfast good. room location facing major highway poor. twin bed small.

* poor breakfast

the gym facility is also good if you just want to get some cardio and basic work out

parking and everything was very handy. nice and quiet.

large room, comfy bed; amazing wifi

24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food, professional staff, quiet in-room refrigerator and ac

wifi internet was fast and reliable even though i had a room at the end of the hall

guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi

free wifi and parking

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

the room mini bar is not filled

very good breakfast, very nice gym.

nice rooms cozy beds nice bar with area to smoke

huge restaurant and bar facilities

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

the bar was a bit noisy a couple of times at night

also gym was good but could be better adding more

good size room, restaurant is good, good breakfast

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs

app, the hotel is beautiful and makes my business trip more friendly, specially with a nice gym and the running track was a very great

staff,breakfast and clean

staff were very nice. clean. good breakfast also.

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

the breakfast could be better

wifi wasn t good and bed sheets weren t very clean

free wifi in the room ,no wifi in the lobby

the amount of time it took them to handle my room service requests

breakfast

breakfast would be better if it includes eggs; only one coffee machine creates line up.

hotel was spacious enough, it had a big breakfast area, and also an area next to the lobby to work or just charge your computer

quickly check in, very good including breakfast

breakfast was fine. good coffee room rates are very fair. i use the hotel frecuently

can t sleep. too close to the high way. not good wifi.

i needed wifi; not the best.

wifi speed is good when it's working but stability leaves a lot to be desired disconnects and

wifi is not too strong, gets disconnected quite often

wifi speed good without problems

good hot water, parking, wifi, tv, bed.

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

the breakfast was good and it’s nice that they have a gym

clean , breakfast was really good , comfy beds , clean towels, clean restrooms, easy to use safe

wonderful breakfast

the breakfast wasn’t that great

room was clean, good breakfast and gym is good for cardio

gym didn't have towels ,cups for water

the gym was a nice surprise and an even better surprise was the hotel van

the gym

the smell from the gym. they use a strong, cherry smelling cleaner.

the wifi services were good and house keeping services were prompt

free wifi

wifi was not good, i have to change room

late check out without additional charge

i enjoyed the gym as well

breakfast was so so

breakfast was very good

breakfast was also very nice

the breakfast was good and has a good view of the city

located close to terminal norte. clean spacious suite. good breakfast

breakfast was very good ud83dudc4d

breakfast area needs more staff

the location, the staff, the room and the breakfast

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the breakfast is good. and the restaurant food is very good too. very good mexican food

room service was very prompt and the prices were good

facility was old, sheets had holes, breakfast was not very good

the breakfast was very simple, the room had little light, the last one had no room service.

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast included was excellent

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

wifi was strong and water pressure was good

restaurant/room service is good, and the bed was super comfortable

the hotel didn t even open the bar as there was little point without many guests

breakfast was awkward with a constant announcement to pay for coffee on the way out

11u bar closed ud83dude01

breakfast was excellent though there’s a language barrier preventing us from communicating well

breakfast was a bit tasteless and limited but in overall totally worth it value for

excellent breakfast, clean rooms, perfect servie

the pork meat served with for breakfast

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

wifi at times gets knocked off but that's the least of the worries compared to all other things

bad wifi

wifi sometimes works, and sometimes doesn t

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

wifi connection seemed stable, although i didn't use it for work purposes

huge bed and good wifi

clean and comfortable for a couple nights. 10 minute walk to bus station. wifi worked good.

wifi was not reliable

metro station - decent street food options nearby - hotel room service and food is good -good wifi - good

wifi worked fine, bed was comfy

the hotel is clean and the breakfast really

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

the attendant who carried our bags was very kind and helpful. also, good hot breakfast!

they also offer buffet breakfast until 9am and coffee 24 hours a day

the breakfast were very good and the staff was very nice and friendly

offered a variety of breakfast options and was just a fee minutes drive from all malls

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

best breakfast in mexico city. fiesta rewards room are very nice. the hotel is very very new.

in the morning there were many people in the breakfast zone and the floor was a bit dirty

breakfast great , staff real nice you should have more food on vending machines just not candy

the wifi is a little slow in the evening but not horrible

weak wifi signal

good wifi

was clean, worked, lovely hot water, facilities exactly as stated, tv, wifi, beers for sale on site, quiet, nice staff

hot water, strong wifi, unique lobby decoration, economical, friendly staff, quiet environment.

new and location was super easy to walk to airport even though they provide golf cart shuttle to and from plaza

there is a free shuttle bus service which you will have to call in order to pick you up from the airport

clean, quiet and walkable to the airport even though there is free shuttles.

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just a

was perfect - high quality hotel, 5-10 mins to walk to the airport or 3 mins by free shuttle

they even have a shuttle that can take you around 5km of the property that it´s complimentary

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

free shuttle to or from the airport

also enjoyed the free breakfast the hotel offers

there were too many guests trying to eat breakfast at once

wifi: i work remotely and the wifi is spotty at times

wifi was good

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

is no wifi and some of the amenities were a bit old/or lacking

wifi is ok but not the best

location a bit out of city centre. sometimes wifi was pretty slow.

wifi??

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels; spotless

comfy bed

good wifi in the room which

has its own restaurant as well wifi worked

modern, clean, good wifi, comfy beds

the wifi was good and the staff have been kind .

the slow wifi

lovely friendly staff, good facilities, convenient location and comfy. fast wifi.

that one day we needed to leave on time for a tour and the breakfast was not ready at 7 00 am, so we missed a bus trip, but no big deal, just be prepared if

bigger gym would be good

- i went to the gym and the treadmill was broken (this is one of the reasons i came to this hotel) - this was fixed

the breakfast was also very good and convenient to start the day

breakfast was good, the staff was kind, and helpful, and always tried to resolve any inconvenience

gym upstairs, breakfast is great

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

the continental breakfast was limited, and the treadmills in the gym did not function.

weak wifi in the room

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

staff were polite the entrance was super pretty there is parking space room service was

staff were polite the entrance was super pretty there is parking space room service was

there is hot water and fast wifi available

bicycle parking

great kitchen space

the shared kitchen and living room is a good plus

night staff in their kitchen were talking too loud well after midnight too loudly, as there is a central open area so

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

kitchen and washrooms are clean & accessible

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

best parts of this hotel are staff and breakfast

breakfast was ok, not quite as elevated as the rest of the experience.

the breakfast is also really good and free

and funky design elements, the stately oversized room and shower, the amazing chef-prepared breakfast, and most importantly, the friendliness and helpfulness of the awesome staff