½ an hour more at breakfast. some english programs in tv

gym needs some more equipment restaurant was too much crowded

breakfast goes until 11:00am

breakfast was simple and filling

staff, very clean in the room, breakfast was very good

the only thing that could be improved is the room service food

gym was big and had enough equipment for any exercise or routine you can think of

food, the restaurant, the room service from the restaurant

great facilities such as the gym

in the bar a have an issue and they make you firm for an extra pillow 150 usd, rediculuss

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast included was good and the room exceeded everything i could have imagined

clean, quiet and comfortable ,stuff are helpful,breakfast was good

breakfast and menu can be better the way for international gusts .

the breakfast was excellent

wifi was very good throughout the hotel

was disappointed in the poor performance of the wifi because i paid a daily connection rate, expecting a high speed connection to do my work and

only issue i had was the wifi, and when i asked the emploies they told me they would look into it and after 3 days i had no

good hotel, amazing that they have now free wifi which is great

a/c didnt work the first and the last night. wifi has an additional cost and doesnt even work.

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

the breakfasts were amazing

conveniently located near my home. staff ordered late check out without asking

pool had too many chemicals on it, wasn t able to stay in too long because my skin started

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

the gym

invoice for room service was difficult for me, i recommend to make it with reception staff

nice room, amenities and good breakfast buffet

we ordered from the bar a couple of nights and also did room service a few times

the water of the pool wasn't hot, the hotel could improvement this.

the swing pool is amazing, the breakfast delicious.

pool was very nice and heated (indoors with large windows)

the pool was cold, they turn it on after we told them but it takes more than a day to

it was very cold in the room and as well in the pool area

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size, air conditionated, dental

spacious room, nice complete breakfast, nice staff.

the breakfast menu could use some improvement, add more choices.

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

breakfast was really good. and they have enough veraity of foods

breakfast

breakfast was so -so with not good service

breakfast not included

spa facilities

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

breakfast was good staff was really nice and helpful hotel was clean

breakfast, gym, location, staff, comfortable beds

breakfast also leaves room for improvement

the sights are beautiful and a breakfast every morning

loved the breakfast, the staff was very attentive

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

was a bad smell sometimes in our kitchen

the breakfast at the hotel where i stayed....it was so awesome. the view was so beautiful!

breakfast was excellent... and the staff there is the best i have ever encountered.

awesome beds - great options for free breakfast - super clean - great staff

breakfast

good gym and breakfast

the costs for breakfast.

breakfast buffet was excellent

there was always hot water, breakfast on point and always in time

location, is a really heavy traffic street. better breakfast

breakfast was very basic

breakfast

locwtion, clean, included breakfast, comfortable

was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand

my apartment was very nice, big, comfortable, and everything worked well (wifi, a/c, cable, etc (-)the wifi internet could be faster. (+)- good location close to a giant mall, restaurants, shopping - working air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

executive suite is great bit first time i booked a small room and there were no utensils in kitchen at all

the breakfast was okay(limited choice and pre-made eggs are not that good)

there is a kitchenette with refrigerator, stove, coffee maker, even a washer/dryer for laundry in the room

the pool/ gym area were super nice and clean

excellent gym and pool

cool hotel, nice pool, super gym

gym is perfect just need more cardio

ater was out).

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

wifi signal was strong

kitchen facilities are great and the lounge is a comfortable space

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

property with well-equipped kitchen

the breakfast was amazing

its old and neglected, wifi inestable

comfortable bed, loved the kitchen amenities, high standards of hygiene and cleanliness, wifi worked perfectly, great staff and customer service

all amenities were good, except the wifi connectivity--it was so slow.

tv and wifi

wifi wasn t great

usable kitchen but nothing in it to cook with

also, there are no air conditioner, boiler, tv, and enough kitchen utilities in the room

the kitchen didn't had any dishes. the continental breakfast was very poor.

the kitchen had a hob but no pots or pans (not a problem for us but maybe it would be for

kitchen not well stocked at all and breakfast was really just tea and coffee and a few cookies.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

the continental breakfast was limited, and the treadmills in the gym did not function.

gym room is on construction

gym upstairs, breakfast is great

bed comfort, shower, gym

place, well-equipped kitchen

breakfast was a little disappointing

hairs left in all bathrooms and kitchen. terrible!

nothing really. we were very happy. the complementary breakfast could be a little better.

breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served

clean, functional gym

despite having no restaurant on site, breakfast was simple, yet delicious

gym is very clean and adequate, witha nice view of the neighboring park

very high quality breakfast, just was very limited in its options

the breakfast provided in the court yard was beautiful

great kitchen space

not enough accessories in kitchen like basic knife , cutting board etc

night staff in their kitchen were talking too loud well after midnight too loudly, as there is a central open area so

public kitchen is noisy by the staff and her boyfriend at night until 11pm.

the area around the room was noisy; my room was next to the living room and the kitchen, where there is a tv, so you can hear everything

the shared kitchen and living room is a good plus

another thing that works very well: the wifi is great, simply put, no login screens, fast enough for my daughter to watch netflix in

a bonus was the use of cell phone that the hotel provides for customers to have free wifi at all times and access to uber

wifi was bad

the breakfast that was included with our room was delicious with a big variety of choices

breakfast was amazing and the staff were very kind and helpful

whether it was at breakfast, lunch, dinner or after hours the staff was very attentive and professional

very good gym

design, the rooms , the location, the staff, the coziness, the breakfast and the attention to

breakfast was delicious

breakfast included, superb service, drinks included, minibar snacks and drinks included, gorgeous

good location, helpful staff and a nice roof-top gym.

good breakfast choices

basic gym and other facilitirs

only to find out upon arrival that it was in a horrible location, no outside window, next to the kitchen, no decoration

no gym is the only thing, but everything else is top notch

good wifi, shower was great

continental breakfast included is ok

staff, excellent breakfast, large comfortable room, spacious bathroom and tub

ok continental breakfast

service at breakfast was extremely slow and the food was unremarkable / below average

no air conditioning in the rooms. a bit poor breakfast.

perhaps the gym could have been better equipped and some breakfast was missing.

noisy, you can listen to everything the people downstairs are talking, the noise coming from the bar at the hotel w

comfortable bed nice kitchenette

i wish they had breakfast in premises

swimmming pool and no real outside space

good bar downstairs

it felt like there was always a party in the lobby bar and everyday they had complementary whisky sour cocktails and snacks laid out which was great

staff is very helpful and nice. the gym is awesome.

the loud music in the bar and reception area.

the pork meat served with for breakfast

breakfast was out of this world

the facilities are great, staff very friendly and good breakfast.

breakfast was excellent though there’s a language barrier preventing us from communicating well

breakfast was great

wifi was bad

the wifi worked best in my bedroom and not in other areas of the apartment, but it was strong enough

the wifi never worked!! around 9:30 am the breakfast was almost finish.

wifi is not reliable and consistent across the property

wifi worked well and was great to have netflix, youtube on the tv

wifi was strong and water pressure was good

breakfast and was not good at all

breakfast was delicious.

attitude, room service past 11pm, i ve order something on sunday, left my tray outside my room and today

breakfast was awkward with a constant announcement to pay for coffee on the way out

attention was amazing, included breakfast was filling, i will be coming here again

mini bar

breakfast service is ok but not exceptional

the restaurant and bar were delicious

extras like a really good hairdryer, sweets, a gift on departure…made a difference very good breakfast and great margarita

not much breakfast option for lactose intolerant

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

best parts of this hotel are staff and breakfast

breakfast was ok, not quite as elevated as the rest of the experience.

during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and the staff was extremely kind and helpful

breakfast was absolutely incredible

very clean excellent service great breakfast

breakfast included was excellent

have breakfast option

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

could use a decent hair dryer and maybe some paper towels for the kitchen…but all in all we enjoyed it…will definitely stay again when i’m in town

great to have a separate room with kitchen and dining area

it has kitchen and all the basic utensils you need to feel comfortable as you at home

not justca room, but a small furnished apartment with all kitchen utensils, etc.

face towels and a towel in the kitchen. there wasn’t much not to like.

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

the lifts were quick and wifi also was good

breakfast should have some more vegetarian options

staff, in particular mario cruz, cristina, araceli and oscar at breakfast, and marcela for room cleaning

breakfast was fine but the lunch wasn t so tasty

that breakfast was not included.

big room, wifi is good, hot shower and enough water, near the metro station and market, lots of small

large room and bathroom. king bed. a/c. two working areas and good wifi. free parking.

wifi is a bit unstable

wifi sucked in my room. was noisy dog barking and construction.

wifi could have been stronger.

i loved the staff and how clean everything was. the wifi was also great.

the room was huge and the wifi was good

location, great staff, amazing breakfast

is hotel but you have many facilities available as kitchen, washer machine, dishwasher, refrigerator, microwave, so it is like a small apartment

no pool/no gym

no internet, the wifi networks never connected the hallways smelled like smoke

two elevators/through parking lot), reception does not speak any english & terrible wifi

us to another place where our rooms was in other side of the hotel, when we enquirer about the wifi password she didn t give to us the correct information

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

from room

gym does not work

all of the gym equipment is broken too and really needs

the gym machines aren’t well maintained and don’t have disinfecting wipes to wipe down the machines

gym is a joke

gym equipment is old and should be upgraded

they were helpful with laundry service and providing recommendations on outside dining

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

also there is no bar to hold on too

breakfast and friendly staff!

the coffee was better in the restaurant than the one for room service

good food and beverage with good room service

needs updating , staff very nice but trouble with room service s they don t all speak english

clean comfortable rooms and friendly staff with a good breakfast served.

location is really great! rooftop bar looks pretty attractive, especially for bloggers))

incredibly helpful, i was not informed of a private event that closed the pool and the rooftop bar during my stay

love the breakfast

we really liked this hotel: small and friendly. very well designed hotel. good breakfast.

the location was perfect for us. the roof bar is very nice.

breakfast was absolutely delicious fresh, well prepared, and a perfect start to the day

also not even coffee is free for breakfast

would be nice to have a little more extensive breakfast and coffee

the breakfast was frankly disappointing

delicious and plentiful breakfast

breakfast included

the bed and breakfast are great

breakfast was sit-down with menu choces and friendly serving staff

decent breakfast. clean rooms. close to metro station.

wifi speed is fast in the room

big, clean room. very kind cleaning lady, tv and wifi working, private parking - all good :)

d floor)

wifi was good for working

also the wifi speed is very very slow which makes it unusable for work

access to kitchen and laundry machines free

clean, new room clean, very well equipped kitchen nice rooftop

although they allowed us to use the laundry facilities after hours, my girlfriend’s computer and passport were completely ruined

they have small kitchen, microwave, fridge etc.

access to kitchen and laundry machines free

the wifi was mostly dependable and fast enough for all my streaming

and weak wifi, they said it was a provider fault and that they were in the process of changing providers

wifi is always a bit spotty.

no wifi though

wifi connection

breakfast, friendly staff, a lot of character in the building, rooms were awesome

continental breakfast was included and included a pastry, fresh fruit, yoghurt and coffee

the breakfast was really good

breakfast was very good

building and room as well as the courtyard where we enjoyed the complimentary full breakfast

the location, and the way is setup. the terrace for breakfast and the gym were my favorite part!

close to everything, market, restaurants, bars, a good gym is a block away

the shower, the bathroom sink, and the kitchen sink were dripping

the terrace with outdoor tables, a small gym, and snacks, tea, and coffee available all day were very nice

i also wish the kitchen was a bit more equipped with more utensils, and it did not have any glassware (only had

when i reported during my first stay

had a little problem in the beginning with wifi connection but the manager was wonderful about accommodating and resolving the situation by

week before) that the wifi in my room didn't work and that it was important for me as i had to telework, they checked the

wifi

we also appreciated the wifi, the free coffee and water