the pool was lovely to spend the afternoon around in

outside restaurant to sit down and have a drink outside , but there was some arround the swimming pool

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was

enjoyed it a lot, it is a beautiful quiet place (maybe too quite at the evening, a bar would be great for having a drink when there is nothing else to do (+) also there is a small bar at the main cenote, plus bathrooms, changing rooms, and life jackets (-)are a bit confusing with different meals at different locations and no bar staff at the pool area (-) swimming pool is nice, but there is no bar service (+)waiters at snack bar for breakfast and dinner cared. often got order wrong. (-) the bar at the pool closed, we went to the pool but no one even bother to ask if we would like

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

breakfast average but pricy

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

in the morning we did not paid attention to continental or american breakfast we ordered 4 omelette and come a bill of 1795$mxn such is almost 89 euros for 4 omelette

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

great facilities, breakfast, wifi via starlink and a lovely pool

the pool is refreshing and the breakfast is tasty

breakfast was fantastic

breakfast was grea,t made with love and care

the breakfast was also delicious

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

pool

dinner and breakfast were super tasty

fantastic breakfast included

would have liked the stay a bit longer to relax by the pool and garden

good bar restaurant clean room comfy beds great bathroom.

swimming pool and food, but it could be more generous.

wonderful pool

comfortable bed, great location, great bar and friendly staff.

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

the onsen/warm pool is absolutely lovely

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

nice interior with kitchen but hadn’t use it (no butcher shop nearby). close to a oxxo.

modern and new kitchen facilities. the lady on site was very nice.

new and super clean apartment, with all the accessories needed in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

free parking right outside the door was a big bonus for us

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

the bar tender ir very amicable creative

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge areas

for us it was also very nice that is an only adults place so we could relax and enjoy having time in the pool or a drink in the restaurant

wifi was very unreliable, unable to do any work while working remotely

there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i didn t get to use the pool, but divas there s a pool which is nice

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

wifi

and like always the staff is very kind and help, is my favorite hotel for the rooms, pool, great wifi and beutiful restaurant

the pool is not heated

the pool is nice and refreshing, we were a bit sad we only booked for one night

very good price-quality, we liked the room and the pool. location is nice

beautiful room, pool

location is great the pool is nice staff is lovely the parking is a real plus the rooms are clean and well

spotless room and outstanding swimming pool

and comfortable room, swimming pool, laundry

for clothing storage, large comfortable bed, spacious bathroom, warm shower water, cable tv, laundry machines, and free wifi

the pool in the centre court yard was great

lovely pool, small bar and evening snack items, safe, nice breakfast

breakfast must be

the breakfast was exactly the same each day: cereals

breakfast is just corn flakes, milk, coffee and tea, bread and butter

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

good rooms just out of the citycentre with a nice pool. basic but good breakfast.

we used the pool in the evening time

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

we were above the pool at the back

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

big room and pool access until 9 pm which was great as it was super hot

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

wifi didn't work all the times

no ac in that room no sound proof windows slow wifi

we had a free parking and the room was clean.

staff was very friendly and accommodated an early check in easily

wifi did not work in the room. they don't have laundry but there are options in the area.

the room was very good, clean and conformable. the area of the swimming pool was very agreable.

pool,rooms like on pictures,big rooms,friendly staff

there is a pool in the hotel

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

got a few mosquito bites by the pool

do some yoga on the rooftop terrace or just hang in the hammocks at the pool

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

the is two gardends with pool and a terrace

great design, soothing space, super pool area

liked that a pool was available especially for the children.

the location was central, they have swimming pool and the staff are friendly and helpful.

pool is open 10am - 10pm

clean, quiet ,attractive pool/lobby

good wifi, nice pool, big rooms, good shower and good location.

designed hotel with a charming courtyard complete with pool

beautiful garden, comfortable rooms, great breakfast and wonderful staff

breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits,

the pool areas were so beautiful and relaxing and there is plenty of room and shade

too bad we did not get the chance to use the swimming pool

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

great location, wifi works well, hot showers

the wifi signal is

wifi very weak

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

cannot recommend la piazzette enough, great value for money in a really beautiful building, great breakfast and the friendliest staff

lovely breakfast and the bar at reception was great for a few drinks in the evening.

the owner and his wife couldn't have been more helpful, receiving amazon packages, giving info, laundry, making phone calls on my behalf, offering drinks, you name it - every need was met

after travelling for many days we needed to do laundry

better wifi service

not may food outlets nearby. sadly the wifi was intermittent. we all need wifi these days

no wifi in the room

excelent place no wifi available in my room only in the lobby

wifi was down the entire time we were there and it seems as if it has been that way for awhile

pool was great

place, clean, ac in our room, pool

pool

would have been nice to have a little bit more light at the poolside, and individual lights for the beds but really nothing to complain about

dorms are spacious with ac on h24 there is a pool and a kitchen with rooms to chill (hammock, books, table football) one bathroom for men and

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

kids in the pool were jumping in with

only lacks a laundry service.

we enjoyed the pool and the proximity to the town square

also room 59 was directly under water pump on roof in corner by laundry

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

with towels, mosquito repellent and caps for our excursion the next day to organising an earlier breakfast one morning we wanted to leave early for our daily trip or leaving us a framed picture of

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

we loved the pool, the cocktails and the breakfast

the pool area and patio is absolutely gorgeous with

the wifi didn't work very well - it would work off and on and was very, very slow for me

cleaing staff were a delight, it was close to the center, wifi wasn t bad

wifi is

great wifi

wifi worked well in the room

location, cleanliness,wifi,cable tv and on site restaurant

wifi signal inside bedroom could have been stronger.

the wifi connection in the room i stayed in

werent told about

very central location. good wifi.

very central, we loved the place and the swimming pool.

the pool was dirty

the small pool is great to refresh during a hot day in the city

the location is perfect and the swimming pool is really cute

didn't use the pool but looked lovely

beautiful and very friendly, excellent pool.

breakfast was excellent and don florentino the el waiter was super

the old men at the bar were our

breakfast was very good and just the right size of portions

had three rooms, with a set of grandparents, then two families with tw kids each

view, pool area, v friendly

very adorable common spaces and pool

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed, and hot shower

and decent room with a good shower and good wifi

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice staff, able to use the kitchens fridge, coffee

the wifi was amazing and the staff were great

the bed and wifi are super, location is perfect

the breakfast is served in a big table, which is great for sharing travel tips with other tourists, it

small, quiet, clean, friendly staff, great breakfast

of the rooms (the one with the kitchen) faces the street, which is rather noisy early in the morning

the architecture is really nicely done, the rooms are very comfortable and breakfast is just perfect

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the location and the service

neither breakfast nor anything during the day

most of the staff were very very unfriendly, plus one of the mornings there was no breakfast when we were told breakfast was included

location. pool.

maps, a list of recommended nearby restaurants or coffee shops or food delivery menu (there's a breakfast restaurant onsite)

it was a little bit end of the road place. breakfast was just a bad joke.

i liked the room layout and cleanliness. also the pool inside the hotel was nice touch.

did not look clean they dad no towels available clean laundry has not delivered yet

the laundry service was fast and hearty

inside the interior is amazing, with a beautiful indoor pool

pool closed for quarantine

clean and modern with a neat entrance and bar downstairs

one very nice and committed lady serving breakfast is definitely not enough

my with all my questions related to transportation, areas i was interested in going/tours, laundry info, foods suggestions, etc

that doesn’t have a pool

the pool area is amazing with lounge chairs and lots of shade

wifi system needs upgrading.

i liked the laid back attitude of the staff and the wifi worked well which is important to me

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

one after another- need to move other cars in order to leave slow wifi location outside the touristic

wifi, no drinking water, closed restaurant, periodic hot water

the wifi was perfect, and so is the location with all of the restaurants around

very good wifi

strong wifi too

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

amazing location, big king bed, hot water, good wifi

perfect location! beautiful hacienda with the swimming poolud83dude0d

the breakfast is amazing, the hotel clean, and the staff super friendly, kind, and helpful.

beautiful building. very central. very clean and comfi beds. breakfast was fantastic.

in mexico that we’ve been to where the staff asked us for tips for serving us our included breakfast and cleaning the

nice pool too

old colonial style building, with two lovely tree-filled patios and a pool

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

the pool area is quiet and comfortable

absolutely beautiful and the pool area was so pretty

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

wifi worked really well and air conditioning was great

no wifi in room

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

t comfortable sofa on landing with a decent signal)

location, pool, value

they initially refused to accept our credit cards and didn’t allow us to leave our kids and belongings in the room while we went to an atm—only for the card machine to work without

the rooms are older, but the pool & courtyard make up for it

two kids (7 and 9 years old) and i had a room with queen beds

the pool is perfect

wifi is definitely quite slow, but still usable

lots of mosquitoes. wifi wasn t always available in room.

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

wifi was sporadic but only very minimally annoying

there was no water pressure and wifi was

the hotel offers an excellent mexican breakfast featuring fresh local ingredients

there were noize from swimming pool in a short period of time

the hotel has a small pool more designed for refreshing soaks than for swimming

the hotel has a small pool more for refreshment than actual swimming

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

the wifi in my room 108 was not all that good. other than that it was great.

bad wifi signal, but in the looby is excelent

wifi was also hit and miss

wifi wasn t great in room

interrupted zoom calls possible), very nice and helpful staff

have liked more poolside seating, safe in the room

great location, nice rooms, nice small pool.

the hôtel is big and we enjoyed the little pool as well

very cool swimming pool in the middle of the city center:) king size double bed :)

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

beds and linens; cleaning staff; amenities; pool area; and amazing location

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

breakfast was very good as well as the pool which is properly mantained

the whole breakfast was great

new hotel with clean rooms, big breakfast buffet and very helpful and friendly staff

free parking for guests and cute pool

wonderful place with a beautiful pool and garden

small but pleasant swimming pool, big enough for 5-6 strokes

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

lovely to cool down in the pool

i heard there is a pool, but didn't have the chance to go to because didn't have time

the pool was a bit dirty.

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

don't expect a pool, it really is like the size of jacuzzi

pool is not really a pool, is the size of a hot tub at best.

location is very central, staff is very friendly, decent wifi, and a nice pool.

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs strategic

helpful staff and good wifi

the pool doesn't have wifi.

great all around, ask for room with wifi working in it.

i was on the first level facing the pool

area, access to a pool and gym was nice

touristic locations in the downtown, and easy to transit to any other newer attractions, and good gym

people), you find better value anywhere around the hotel for breakfast, food in general and laundry

the gym overlooking the pool was well equipped

lovely pool, charming public spaces, good service and good food

great staff! beautiful pool. incredibly clean.

lovely little hotel in the center of merida. great staff, pool, breakfast. thanks to all.

the architecture and design, pool, shower, rooms all great

this place is a literal magical oasis. don't skip on a mezcalrita by the pool. just wow.

pool area gets noisy sometimes.

we also really liked the pool, which was bigger then expected und barely used from someone else

swimming pool

the location was great. having a pool is a big plus, especially during the hot day.

the pool area was peaceful

having a breakfast option, though with a kitchen you can make your own.

the location is perfect, the rooms are perfect in an old mexican style, the hotel has a very nice pool and the staff is always very kind

there is also a communal kitchen

they have a kitchen that you can use

even a bit of a early check in was possible

- it was well-located for the ado coach station - lots of toiletries, including razors etc - good wifi

breakfast was really good, served on the beautiful central patio and the wifi worked well

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

wifi connection, shower either cold or burning hot

had issues with the wifi, but it could have been weather related as we arrived just after a hurricane

the wifi was iffy, nothing at all in the room.

was great wifi was great staff are very friendly

wifi is very good

wifi

wifi is not very good

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

pool hours could start earlier, like 7

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

my son loved the pool

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

swimming pool is refreshing

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

would nice have sunbeds even couple next to pool.

swimming pool - but never saw anyone using it :)

the wifi connection could have been better, there was a shortcoming at least for half a day

nice hotel, good breakfast, parking, wifi

huge rooms with good wifi, comfortable beds and good aircon

the wifi is a bit slow.

intermittent or weak wifi

the pool was not functional, full of moldy water

pool not clear, bathroom so old, shower curtain so old and dirty

the pool was the only thing that kind of look like the pictures

there is no pool, but it is advertised. very small parking lot, fills up by 8pm.

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

good location. decent size room. swimming pool area and parking nearby at another hotel

the pool was nice

the bed is comfy and there's a nice roof and pool

affordable and the size and amenities reflect that, but the hotel was kept extremely clean, the pool was refreshing, and a 3 to 5 block walk in either direction led to parks, shops, and

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

the gardens and pool were lovely and

property yard was lush and jungle-like with nice pool to cool off on hot days

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

garden with the swimming pool is incredibly charming

open the pool at 10

well wifi

wifi did not work in our room, it did however worked in all the communal areas

very weak wifi in the room, breakfast are ok-ish but definitely can improve

hot water wasn't working, neither was the wifi

no breakfast included but it didnt bother us too much, we just ate outside - wifi was unbearably slow

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

the pool is small but was perfect for me

no pool but you can use the one down the street at nomads

if you have laundry to be done, you're on your own

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

if i had to mention something it was the pool service could have been quicker

the breakfast was fantastic

the pool was always clean and nice shade cover over top

plus a nice continental breakfast spread in the morning

spacious rooms, nice sitting areas with pool

we enjoyed the swimming pool

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

the location is great, rooms are very comfortable, restaurant and bar are convenient

a complimentary drink and canapé early every evening brings everyone together in the bar

wifi signal very weak in upstairs room.

wifi was good

parking was a little complicated but staff was very accommodating!

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

check out bacchas wine bar next door

the courtyard was lovely and the pool was a great way to cool off in the hot mérida afternoons

the room. the pool. the staff. the location.

it would be nice to have some choice at breakfast.

perfect light breakfast. friendly service. quick. beautiful surroundings.

beautiful hotel. nice rooms and lovely garden/pool. good breakfast. nice staff. good location.