pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

pool

great breakfast

great facilities, breakfast, wifi via starlink and a lovely pool

lovely pool and very friendly staff

delicious dinner, breakfast, and room service

breakfast and dinner are included in the price of the room; again alcohol is not included but

the flies the breakfast/lunch restaurant are bad

was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

the morning breakfast was very yummy

self-service bar was great

swimming pool available

in 4 weeks in mexico + really good coffee + home made delicious marmelade big nice clean swimming pool beautiful garden + fish + nice cat to cuddle best accommodation we had in our whole mexico

breakfast to order from the cook

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

staff attention, breakfast quality, qty and variety

lovely pool and grounds

the interior and all of its details, clean rooms, perfect outdoors and pool

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

the room was dirty and full of insects, they don’t clean the swimming pool since ages

very beautiful location, nice setting and good breakfast. fast internet!

breakfast was of very poor quality, and definitely not enough

smaller pool was very warm

breakfast service really two slow, 30-40 minutes every morning to get a pair of eggs

nice interior with kitchen but hadn’t use it (no butcher shop nearby). close to a oxxo.

modern and new kitchen facilities. the lady on site was very nice.

quiet and shady property with a small pool, kitchen, and good neighbors.

if you are going for à pool i would not recommend this property

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

the outdoor area is also nice to refresh in a pool in the afternoon

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded by foliage

we had early starts on three mornings and the staff provided breakfast packs for us to take with us

we were so well looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ; ordering taxis)

everything was perfect, the room, the breakfast, the pool and the personalized service

the onsen/warm pool is absolutely lovely

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

expect nothing fancy, very historic hotel very clean we felt like back in time, breakfast was great rooms where clean, very close to every thing

massages on the pool were never on schudule

laundry on-site

designed ambience, nice swimming pool, kind staff, good breakfast, 5 minute walk to the cathedral (centre)

spotless room and outstanding swimming pool

not may food outlets nearby. sadly the wifi was intermittent. we all need wifi these days

pool and wifi was nice. you got what you pay for,perfect for 1 night.

wifi was down the entire time we were there and it seems as if it has been that way for awhile

no wifi in the room

slow wifi

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

after travelling for many days we needed to do laundry

room service every day, cleans everything

cannot recommend la piazzette enough, great value for money in a really beautiful building, great breakfast and the friendliest staff

not speak english), incredibly nice interior with cute decorations, giving a boutique feel, nice breakfast and good location in the centro, but at the

good wifi, nice pool, big rooms, good shower and good location.

liked that a pool was available especially for the children.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

the location was central, they have swimming pool and the staff are friendly and helpful.

located, the atmosphere around the pool area was phenomenal for a couple in love

you can get yourself coffee, water and tea all day and there’s a common kitchen to use if you want

room, great shower, high ceilings, enough space to sort your belongings, homemade and customized breakfast each day, speedy wi-if, smart tv, functioning a/c, within 5-10 minutes walk to the main

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

the pool being open all hours was great

spacious apartment with our own little kitchen, which we didn't need as there is coffee and tea making facilities and water in the dining

very well located, comfy rooms and had a nice pool and the staff was wonderful

location is great the pool is nice staff is lovely the parking is a real plus the rooms are clean and well

beautiful room, pool

the pool was lovely too and the staff were helpful and friendly

the pool is nice and refreshing, we were a bit sad we only booked for one night

went only last month in the middle of the covid pandemic so the bar was closed thus no “ambiance”

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for merida but the hotel could stand out if it offered tofu, and cow

breakfast is more than good, they also serve nutella

could do with a swimming pool

pool area in picture's where at the sister hotel 10 minute walk

and like always the staff is very kind and help, is my favorite hotel for the rooms, pool, great wifi and beutiful restaurant

only thing is the wifi

wifi was very unreliable, unable to do any work while working remotely

only thing i could say, was the wifi not super strong in room

of wifi in the family room

nice ambient in the hotel in general with pool and lights in the evening

center, hotel mucuy looked pretty cute walking in, beautiful tile work, a patio with a small pool, and lots of random decorative items cluttered about the property

location, breakfast, pool

the breakfast was only coffee, bread and fruit, so don’t expect anything else

it was a little bit end of the road place. breakfast was just a bad joke.

great design, soothing space, super pool area

the bar staff were excellent and should be promoted to improve hotel customer service

the bar inside the is good, but very expensive

hotel was clean and comfortable with a nice pool and common areas

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

great jazz bar serving food called bird across the road and it’s a nice short stroll to the

staff assisted with taking laundry to outside laundry service, & picked it up for us

we booked this hotel on the basis that we could use their laundry service while we stayed, only to find that they didn't have one and all of the local ones

kids in the pool were jumping in with

enjoyed the live music outside sat night in the bar next-door and the biciruta on sun morning

pool is on the roof, so you can enjoy under the sun almost the whole day

perfect location, parking included, clean and beautiful room and nice pool

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

parking, great location, super clean and comfy rooms, friendly staff and nice swimming pool

the pool has a lot of chemicals

the laundry service was fast and hearty

lovely small pool to relax in

service in the bar/bistro

the breakfast was delicious. the fresh fruit was super frest and the menu selection was great.

recently refurbished in historic style by the grandson of the original owners, who sets a high bar for welcoming guests to this place of comfort

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

our bedroom had two entrance, one facing the terrace and the swimming pool, size and furniture of the bedroom are amazing and very comfortable for two people

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge areas

door to the beautifully designed rooms, excellent food, delicious cocktails, and lovely rooftop pool, this is a first-rate boutique hotel with very helpful and friendly service

the environment was beautiful

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

this place is a literal magical oasis. don't skip on a mezcalrita by the pool. just wow.

there’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

the staff was super kind and the food and drinks on the pool area fantastic

mini bar prices not crazy if you don't fancy the trip to the shops

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

very good location. clean pool and nice room.

clean and comfortable excellent breakfast included good location

perfect location! beautiful hacienda with the swimming poolud83dude0d

having access to an included breakfast in the morning was very helpful, it was basic but appreciated

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

the wifi signal is

beautiful building, rooms are big! wifi sucks though.

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

great location, wifi works well, hot showers

wifi very weak

free parking for guests and cute pool

property with a pool

lovely to cool down in the pool

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

amazing location, big king bed, hot water, good wifi

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and helpful

the wifi was perfect, and so is the location with all of the restaurants around

good wifi and hot water

very good wifi

the location is perfect and the swimming pool is really cute

the pool and the location

didn't use the pool but looked lovely

the pool was dirty

very central, we loved the place and the swimming pool.

wifi is quite weak in the room but they have a room in the lobby where you can work or do zoom

the mattresses were a little too hard and the wifi very weak

wifi didn t work in the room

wifi wasn t great in room

ckily i took those days off from work otherwise i would have been mad about the

if you have laundry to be done, you're on your own

no pool but you can use the one down the street at nomads

hard to find parking and they do not have a swimming pool

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

small place but no big courtyard and pool 5 blocks away

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

we loved the pool too

we were above the pool at the back

nice pool

we used the pool in the evening time

we also really liked the pool, which was bigger then expected und barely used from someone else

swimming pool

staff was very kind and helpful, room was clean and tidy, the pool was very nice

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

room was a great size with a nice view of the pool and easy access to anything i needed

wifi didn't work all the times

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

no ac in that room no sound proof windows slow wifi

we had a free parking and the room was clean.

our room was facing the courtyard, that is a car parking

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

looks very luxurous. nice kitchen and loved all the rooms. great beds and greeeat breakfast!

was good - there is breakfast included in the price

do some yoga on the rooftop terrace or just hang in the hammocks at the pool

- comfortable beds - the kitchen is super nice and clean - good breakfast - really nice staff - good location, only 5

the wifi did not work in the upstairs room.

wifi throughout the building, a little shaky at times

there was no water pressure and wifi was

lots of mosquitoes. wifi wasn t always available in room.

i had to go downstairs to be able to use the restaurant wifi

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

deep pool

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

our room had a terrace (room 220) overlooking the pool so was quiet

very comfortable rooms, exceptional pool area and amazing staff

wonderful pool area with the new el nido pool bar (2pm to 7pm)

the kitchen is really well equipped, we cooked every day

the location is perfect, the rooms are perfect in an old mexican style, the hotel has a very nice pool and the staff is always very kind

be fair it is hard to find something i didn't like, maybe a basket of dry food and biscuits from breakfast

the pool could be a little bit bigger

courtyards, one in the front lobby and one further in with a perfectly sized and family friendly pool

location, pool, value

kids loved the pool. the staff was sweet.

the pool is perfect

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

if i had to mention something it was the pool service could have been quicker

new hotel with clean rooms, big breakfast buffet and very helpful and friendly staff

super safe and clean and breakfast all six mornings was varied and exceptional

best part of our stay was the service of the young man in the breakfast area

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

the breakfast was very limited and not fresh.

chairs would be nice by the pool and if they brought refreshments

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

we loved having a bit of time around the pool to read in the late afternoon

good bar service with cocktails

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

the hotel has a small pool more designed for refreshing soaks than for swimming

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

the breakfast buffet was reasonably priced and the food was

breakfast buffet very good at about $7 us in the hotel

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

wifi was not stable at all

t comfortable sofa on landing with a decent signal)

location helpful staffs strong, fast, and stable wifi nice internal common seating

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

the wifi connection could have been better, there was a shortcoming at least for half a day

wifi was terrible wasn't able to connect for the most of my stay on the room

there is good wifi everywhere in the hotel, and also in the park next to it

intermittent or weak wifi

huge rooms with good wifi, comfortable beds and good aircon

roofterrace and (plunge)pool area could use some protection from the sun

the pool was a bit dirty.

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

don't expect a pool, it really is like the size of jacuzzi

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

area of the hotel is very nice, pool was perfect

went out while i was there but i used the outside stairs at pool end; out of their control i’d

the gardens and pool were lovely and

open the pool at 10

garden with the swimming pool is incredibly charming

wifi good, pool was enough to cool off

we had a parking area and great wifi

the breakfast was not the best.

the parking was around the corner, and while not large, i could always park my rental car there for the

location, parking in garage

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

pool hours could start earlier, like 7

we really liked the pool area

my son loved the pool

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

the pool doesn't have wifi.

the wifi went out once during my stay for about 20 min, but was otherwise fast and reliable

very friendly staff, cleaned and quiet rooms, good location and strong wifi connection.

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs strategic

wifi really good

the wifi was iffy, nothing at all in the room.

wifi is very good

wifi is not very good

wifi

wifi worked well

included breakfast was really quite good, nothing particularly fancy but quite worthy

restaurant limited for evening meal although good for breakfast.

the old men at the bar were our

beautiful courtyard with pool

location, breakfast, staff.

swimming pool - but never saw anyone using it :)

swimming pool is refreshing

cute hotel with a pool, well located, offered tours aswell, 24h reception

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

hotel is clean and pool was nice extra

there was absolutely no wifi signal in our room.

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

location is great! everything is new and clean. wifi is good as well.

to reconnect to wifi after each use

our room was number 8 by the pool

pool was a bit dirty all the time, gym didnt have dumbells.

everything was good, loved the location, pool area and very comfortable beds

beautiful place, greenery, pool.....all very nice!

i was on the first level facing the pool

the pool is very welcome on hot days

there is no laundry service for clients on site

the room was very good, clean and conformable. the area of the swimming pool was very agreable.

there is a pool in the hotel

too much mosqitos around the pool

room was next to the laundry which is works all night

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

breakfast was really well prepared

the pool was big and nice

no breakfast, but really good options only steps away from the hotel

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice staff, able to use the kitchens fridge, coffee

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed, and hot shower

the bed and wifi are super, location is perfect

the wifi is well working

the wifi works perfect

room was great as was the pool area, the staff was fantastic

beautiful pool area with comfortable loungers

the pool area was a beautiful spot to relax in the afternoons and the cool water was a welcome refuge

the hotel itself is beautiful—an elegant colonial building with a peaceful pool area that feels like a private retreat

the pool area was a relaxing place after a day of sightseeing

location, cleanliness,wifi,cable tv and on site restaurant

there was no wifi in our room

the wifi connection in the room i stayed in

wifi signal inside bedroom could have been stronger.

and reliable wifi--the first time i've experienced this in 2 months in mexico

pool could be cleaned a bit more

location facility , pool , garage , bed , staff , bathroom , air con works great.

the pool on the rooftop was a nice added touch

big room, clean, good location, enjoyed the pool. good air con

location was great. rooftop pool as well. room was big and modern.

the pool it’s really small

room was comfortable, wifi service was good, enjoyed the little rooftop pool

super dirty pool making it unusable

the pool area had very little room for lounging

also the pool is a cool feature but not very usable

very cool swimming pool in the middle of the city center:) king size double bed :)

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

have liked more poolside seating, safe in the room

the hôtel is big and we enjoyed the little pool as well

it has an authentic mexican vibe. all is very clean, pool is nice and fresh

the owner and staff are wonderful and they even did our laundry for a very good price

i had some dirty laundry with me and i asked if there are options available to wash it

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

wifi was terrible, the only reason i left the hotel for another hotel was the wifi would not stay

the wifi didn't work very well - it would work off and on and was very, very slow for me

cleaing staff were a delight, it was close to the center, wifi wasn t bad

great wifi

wifi worked well in the room

a pool might me a bit too much to ask, but shade, some green and comfortable (lounge)chairs or

pool leaks. should be repaired. not many people use the pool enough. only i did. weird.

would have been nice to have a little bit more light at the poolside, and individual lights for the beds but really nothing to complain about

don't hear anything from the outside, people could be playing music in the kitchen or playing the pool and in the room you were only laying on the bed with fresh a/c, it was great

good location, the pool, very big dorms

wifi was good

wifi signal very weak in upstairs room.

the pool is big and since there are only five rooms in the hotel one can pretty much have it all to

georgeous public area and pool. great value and location!

the staff were exceptional - sorted out our laundry and booked our trip to chichen

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

one after another- need to move other cars in order to leave slow wifi location outside the touristic

i liked the laid back attitude of the staff and the wifi worked well which is important to me

wifi, no drinking water, closed restaurant, periodic hot water

wifi system needs upgrading.