best thing was the willingness of the staff to accomodate an early check in

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down mid use

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

the rooms were very clean. the wifi and phones worked well.

wifi was down for half my stay which didn t allow the tv to work properly

wifi was an issue

liked that i was accommodated a pet friendly room room was clean had a problem with wifi and they came right away to help with it

were useful items that came with the room we were able to get our breakfast to go and had free wifi

didn’t have the breakfast, the location is good, easy to find right off the highway

check in i was upgraded to a suite and provided with free breakfast which was a pleasant surprise

the breakfast that was included had great options. was very pleased overall with hotel.

on site breakfast was good. bed was comfy. everything was clean!

breakfast was typical of most hotels. a little crowded and some wait time.

pool area was the best

parking availability gym access convenient to move around staff could be a little more courteous found they very nicer

very clean. upgraded rooms. nice clean pool. easy access to highways.

with energy is great, the breakfast is great and the kitchens staff, great pool size for the kids

gym facilities are not typical of hotel gyms - it is a full-fledge health club available to hotel

the yard area & pool area could have been neater and kept up more for appeal looking

especially the pool given how warm it was

great location and nice to sit by the pool

nice and welcoming and very accommodating as i travel here by mega bus so they allow me to do a late check out which is amazing

clean, comfortable, affordable and it has a very refreshing pool

were very happy both our requests were accommodated - early check in, and a river view

clean front desk accommodated our early check in time everything was seamless including

we had a great room with a kitchenette and sitting area

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

it had a kitchenette lots of space

room and mini kitchen were well appointed

i really liked the fact that there was a mini kitchen (i made myself some scrambled eggs for breaky

wonderful staff. nice room. very clean. wifi signal was excellent. parking was a breeze.

the wifi on the 21 side was poor i was on the20 side and it was better

excellent place, free parking, fast wifi, clean & roomy suite, comfy bed, highly recommended

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

the lights were out for a whole day and no wifi working for a whole day

instructions, so it would have been good to have received them the day before, when we had wifi in the last hotel

the little snack tray was a nice thought, and the wifi worked great

room was spotless, the bed big and comfortable, the water hot and plentiful, the tv huge and the wifi fast

good wifi too

it s quaint, close to all the necessities such as good coffee, great tacos and the waterfront, parking included

it was located very close to main park in thorold

the room was clean and they gave us early check in

there’s no pool, no coffee, no lounge area

pool

large rooms good a/c, laundry in building, staff pleasant and helpful

24 hour front desk, laundry facility and canteen were all good as well

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

was a very good breakfast for the price of the hotel

are responsive late night staff helped call local husky to find out if they had kids sickness medicine and got hot water tea to help with kid’s stomach issues firepit question

the wi-fi wasn't very good. couldn't load business emails or the kids games very well.

i wish i had checked out the gym and pool earlier

of two nights so we didn’t have a chance to use some of the facilities, like the swimming pool, gym and the outdoors patio

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

pool was very nice as well as the outside space

i guess good for kids but harder for seniors lol

great facilities at the hotel (laundry/pool/gym

this seemed like a popular place for families with kids

pool and gym available

staff were very efficient in their checking us in and explaining the property facilities to us, bar staff were very friendly too

breakfast good, gym good, staff friendly

we stopped at the bar before returning to our room on saturday june 8, and it was late, and she was our bartender

the pool and hot tub were great

great location and great bar next door

cool enough to have window open but smokers from the bar ruined that

to have the bar and restaurant downstairs travel with

reception at different hotel. ask for a room far from the bar on fridays and saturdays

the fully stocked kitchen for guests to use was fantastic

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so we sweated all

the pool wasmt even swimable

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work, the facility was run down

i booked the hotel said pool and continental breakfast

room breakfast

all basics are available, paid laundry services and nice warm outside

swimming pool and barbecue

outside, there are three barbecues by the pool, complete with picnic tables under a gazebo, which made meals extra fun

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

i like its facilities, laundry room, the kitchen is large and there is a good cookware set

kids friendly, money well spent! location is very convenient!

the bar was closed early on a saturday night.

use soap bar and shampoo ssaparately in the room

conveniently located on the 1st floor. room was ready for early check in at 2pm!

the swimming pool is very good, my baby’s loved it

spa bath. pool room

slaming doors. pool closes too early

huge pool and breakfast is great

and comfortable room, and a good breakfast buffet, the food there was really good

breakfast included

pool was nice

swimming pool

with two queen beds for one night, but the room is good enough for a family of parents with two kids

the rooms where great, the pool was especially wonderful.

rooms were clean and pool was great. kids loved it. staff were very friendly

pool was very clean and my kids loved the slide

staff was extra friendly left the pool open a little longer for the kids

no dish cloth or tea towel in the kitchen, no kettle either.

were always left fresh towels and soaps, and they are currently renovating and upgrading units, pool was nice and clean, the new management is doing

pool with water slide is great and playground for the kids is

good wifi and there's free breakfast and coffee ect

the tv and wifi were exceptionally good

wifi could be improved

stay with family,lots of upgrades wifi, smart tv, u can't expect anything better with this price

excellent wifi

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate

love t set up of te check in area the pool nd hot tub my kids enjoyed

pool could be warmer and the hot tub didn't have water in it.

pool was nice for my grandson staff at desk very nice and helpful

very clean room/bathroom/lobby/pool area

free parking and great wifi

it was very quiet for sleeping. good wifi for watching a movie on my tablet. very lovely towel.

wifi poor, need more options for breakfast

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and breakfast

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

bit spotty)

wifi

i had no clue there was wifi

there is free parking and wifi

wifi some times were not available and price on line was too much that it was kind of scam

we had the courtyard room where you see the view of the pool from the room

location - near the golf course

loved and hated that the pool was just outside the one door. great restaurant attached to it.

parking and ev charging was also great

pool was excellent, in a garden setting and with play area for the children's

faster wifi

the wifi kept cutting

the wifi was good, but a bit spotty

except the wifi

the wifi wouldn t work

are amazing room was great, space to park vehicles and needed to park our boat for a short period extremly

lovely staff. very affordable. reasonable pet fee. nice quiet setting

i was my kids plus the room smell like smoke disgusting

pool was clean, housekeeping was great

pool had been filled in

the hotel needs some general renovation. the pool was closed.

the pool was roped

no pool and the exterior could do with some fresh paint and stairs need some work

television- not hooked up to any programming pool non

the pool was not working

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

the exterior is a little run down and the pool was not functional but we didn't really require it so no big deal

is was kind of a pain to have to bring all the linens, towels, kitchen towels, all the bedding.

there's no laundry inside the unit but there's a laundry room in a common area steps from the property

cottage was amazing and so were the pools and play structures for the kids

full size fridge, stove, microwave, dishes, kettle, toaster, kitchen table, couch

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

then i went to run water in my spa bath and it took 3

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

breakfast could have been better... coffee was poor , and not enough fruit, banana, oranges

location is good, affordable, free parking onsite is available and continental breakfast.

spa tub was newer and bed was comfortable

wifi in the room is slow and we wish that they have at least one smart tv in the room.

the wifi was weak

no breakfast and wifi would disconnect every few seconds

the wifi access was a great touch

the shower with no safty handels but we enjoyed our staty so much i didn't bother to complaint - wifi signal was very weak but we were not there to surf

my family love this hotel. so much my kids enjoyed all the time...

the kids had lots to do in the arcade and they loved the hot tub in the

the staff was great, room was nice and clean, the facility was clean. pool was nice and warm

spa tub was not so clean should be cleaned more often

jacouzi in the room, and the pool nice and warm. it was a nice relaxing stay, again.

it was too far away from the casino.

the bath spa was

clean, great location, close walk to the falls, casinos and bars.

nice pool

very nice pool

breakfast and everything

pool and the gym food.

indoor pool and gym on site

additionally, the pool serviceman exchanged kind words of guidance and advice in times when we needed it

was right next to the pool so i was lucky no one used it that night or it would have been noisy

the pool & the owner was very nice. made sure we had everything we needed.

free breakfast was limited, and not the cleanest set up.

swimming pool and alots of parking

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

they give free breakfast there

the pool looks like it needs to be renovated.

pool was broke and no balcony but nothing is perfect :)

close to bars just 5 min walk down to street easily do bar hopping and it’s not far from casino less than 15 min walk away and for $75 a night is not bad

has a small outdoor pool which i didnt expect

pool was closed

staff, rooms and pool all excellent

allowed an early check in & a late check out

comfortable ,close to casino,food and drinks

it was a busy weekend and it took about 15-20 min walk to boat tours and 15 min walk to fallsview casino

it is in walking distance of great restaurants and both casinos

only the wifi was a bit slow

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good i ask for downstairs cause i cant

the wifi can be a bit weak,but not a big issue...

free wifi

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

distance to the falls and the activities ( about 15 minutes with crosswalks and kids), nice pool with an actual deep area, comfy beds, hot water and good pressure in the showers, quiet room

spa bath after a long day of walking made it 100 percent worth it

also got the spa room with the tub and the jets weren’t working

had great facilities such as a hot tub and pool

the spa jacuzzi tub

rooms with a nice spa close to casino

pool.

the location price size of rooms and pool

spa tub was aesome

good breakfast

the spa bath was awesome

no pool…

did not had breakfast at your location

under renovation, but not mad about it. no pool.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

the pool had no water in it. the wi if didn't work and the outlet by the bed didn't work.

no clean towels by pool. carpets could use replacement. elevator floor needs vaccuming

conditioning very noisy no refrigerator in the room no water dispenser in the building the gym needed a set of hand

a good 12 min walk to casino

i was not in the 6 floor spa room

location, value, close enough to fallsview casino and clifton hill to walk both directions.

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during the same visit

early check in, roman was awesome clean rooms would def go back

10 minutes the other direction and your at fallsview casino without having to walk the hill

ideal for actually doing stuff in niagara falls without staying in a casino mall

casino, location, bedroom

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

the size of the living space and rooms. the kitchen amenities.

full kitchen and king size bed are super comfortable

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

we stayed in a king size loft and it was so tastefully decorated with high ceilings full kitchen and massive bathroom

wifi was working half the time

good place to stay for cheap at the falls. the free wifi was great!

no wifi

wifi didn t work at all

the washroom has no lock, hoping for better lighting in the room and better wifi as well.

mmy) - 10/10 free overnight parking - 10/10 value for money - 10/10 wifi - 10/10 beds- 11/10 bathroom - 8/10

wifi was very slow and lighting in the room was very

they explained the payment process, we're quick and efficient about it, provided the wifi information without being asked

ey were super clean but outdated) great effort by the

said free wifi, but the wifi was very bad

wifi wasn't great

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

fast wifi

staff is relly nice and helper good wifi

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to the noise

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

pool was

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

the pool was very clean and not too cold at all

the fantastic pool was another huge plus

location, loved the pool!

only downside was that we didn't get to use the pool .

i wish people actually used the pool, but its not really a big deal

love location clean pool friendly staff

wifi was not connected

we were unable to connect to wifi in our room. it seemed to be a problem specific to our room.

the wifi didn't work

free wifi was either poor or there was no connection at all, however we were able to connect to the wifi

room comfortable bed jacuzzi tub free wifi and a great continental breakfast with french pressed coffee excellent stay and the spa looks

small continental breakfast in the morning was good

we stayed in a family suite with kitchen, so we had a toaster, microwave, stove, cups, plates, glasses, we were happy with that

tv stations are basically non-existent - do not expect to put on a show for the kids unless your kids like old black and white shows or british home renovations

the breakfast room is small, but it is possible to have breakfast in the room

the pool is great, good time to just relax and swim , chill in the hot weather.

reno’s were nice, gym was perfect for us. nice breakfast selection

to the niagara falls pool service great clean rooms freshness at hotel everything is good

breakfast was great my kids loved it

the reception staff are very helpful and accommodated our early check in and late check out requests

liked the location, it was clean, tv channels we good, hot tub was great and pool, and the staff we friendly

pool facility wasn't ok

location good value just no laundry facilities

, kids swam in pool 1 or 2 times, not in room much, so much to do

parking not included. extra charges no laundry room

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the premises,

free wifi hardly worked during our stay. no coffee maker in the room

and wifi was sketchy worked one minute then stopped

the tv was not working and wrong wifi password shared first.

additional parking charges for guest, poor wifi in room

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password not provided

walking distance to the falls, casinos and right by clifton hill with all it has to offer

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

somebody using fire exit at the back door near gym area doors

:( filthy, smelly public washrooms, outdated equipment in the supposedly gym room

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

i specifically called if we they could accomodate us for an early check in this was about 1230

the gym is nothing to write home about (few dumbbells and cardio machines

friendly receptionist who agreed to a late check out

pool was lovely well needed after a cold

it was clean staff was very helpful it have a gym only need better machines.

they practically don't have nothing they need more items in their breakfast, they don't have a laundry so i had to drive looking for

complimentary continental breakfast set us up for the day

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

suggest that they provide the customer with small fridges in the rooms and laundry machines

it was very clean great location and breakfast was awesome

ok for adult couple but def wouldn't bring kids

was walking distance from the falls the entertainment and mostly it’s was kids & pet

within walking distance, tim hortons next door, attractions within walking distance, the pool was fun to cool down in during the hot days as well

man was very helpfull the room was great next time i come witch will be july 12th will used there pool thank you for a great stay will tell all my freind about this motel was noy far from the

quaint little motel that was a great location for the casino and good for the money!

wifi was a bit slow

wifi not the best. kept losing service on phones.

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

free wifi to all patrons could have made our stay better at the location

wifi worked well

the pool was not available

staff were exceptionally friendly and able to accommodate early check in

no pool

the pool is refreshing and clean

we could n9t use the pool. when they said there was a pool

big enough for two adults and a child

early check in

walking distance to clifton hill and casino a plus

the staff was helpful. the room was clean and a small gym available was important to me.

whirlpool spa inside the room was awesome

95 while just beside was $5 hope they get casino packages again

perfect location to main street and casino. great staff. very welcoming.

the gym and pool was clean and well

pretty good breakfast

staff were nice and provided late check out at 12pm for no extra charge

waitresses would come to your table to ask if you want anything to drink during breakfast and later gives you a huge bill without disclosing in the first place that all the drink

clifton hill was across the street. many places to eat. breakfast at the hotel was exceptional.

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

breakfast was “instant eggs and sausage”, with other breads and cereal

free breakfast with scrambled eggs, sausage, bagels and raisin toast with cream cheese

hotel has a very nice pool and a sauna with nice clean rooms and a good breakfast

lady in the breakfast bar could do with etiquette /customer care training as i thought she couldn't get rid of us fast

only thing i wasn't keen on was the continental breakfast

the kind staff allowed us to do early check in since we arrived before noon

was clean lovely breakfast person at front desk was very good and the cleaning staff was very

pool hours

breakfast was disappointing

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

the room was very clean and the kitchen stuff in pantry was also very useful

large private balcony was perfect for relaxing with good beer or glass of wine after a round of golf or a day of biking

wonderful personal touches: delonghi espresso machine, mini bar options, macaroons as birthday gift

access was also provided to a microwave, a small mini fridge and pantry with a limited number of kitchen supples

although there is a larger fridge in the common kitchen area, a small room fridge would be better

kitchen was being remodeled and the hot breakrast has been suspended

the historic two bedroom suite was so luxurious and fully equipped with a full kitchen, lounge and beautifully comfortable bedrooms

the well stocked kitchen with eating utensils and fridge and dishwasher

design of room and lobby, comfortable beds, nice and complete kitchen, great staff, spectacular river view

bar fridge broken

bar fridge had packing tape all crumpled and stuck all over it

that there is a bar across the street it's load, and you can hear it if you're a light sleeper

there was a microwave and little bar fridge, but i’d suggest checking the temperature because it froze some of our beer

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

the wifi was slow it practically never worked

the bathroom was very clean, it was very quiet, we love it, the only thing that was poor was the wifi, other than that everything was

because is another country, and we need data in our cell phones, the quality of the wifi was very important for people that goes there from united states

the pool was cold, and the wifi by the room was poor, but ill will give them 10/10

free parking and free wifi very valuable

no free wifi

view from our room, fantastic breakfast, lovely friendly staff, great location, good wifi connection, very fast elevators

parking and breakfast was not provided. wifi doesn t work at a certain time.

the wifi did not work, but we also did not get the paid wifi, just the complementary.

ybe bc i was up high) not sure

wifi was not really working in our room, we stayed in the rooms in the side building not in the big

very dark room and wifi slow

wifi was decent

wifi doesnt work

pool, convenience of location, check i and out excellent wifi

free parking, free breakfast, free wifi

free parking, breakfast and wifi was all included which was great.

wifi was super slow

the wifi

bed was too hard and wifi only worked sometimes.

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property

water from gym water bottle refill station was brown and had stuff floating in it

the pool and a jacuzzi are also great additions

the sewing pool, not working

the pool and hot tubs were great

the room was great. wifi was good. staff was friendly

free wifi is nice and complimentary coffee was great

very poor wifi

tv did not work, wifi is slow

the wifi was a little slow and not secure just something to be aware of! general use is fine!

great room with kitchen on part of it

very clean small kitchenette which was a bonus

big spa bath and full seperate bathroom with windows

heads up about there being no kitchen utensils at all

paid extra for a spa tub but the jets barely worked.

had a decent hot breakfast (instant oatmeal, pancakes, and waffles - no eggs or meat the morning we were there)

pool and spa were great, right temperature and a reasonable size

pool, hot tub, and free breakfast & parking

basic breakfast but nice. stayed an extra night. very comfortable. amazing location.

location, breakfast, pool.

gym wasn’t well equipped

the hotel has a small gym and a big plus of the hotel is the presence of a swimming pool

spa bath

the breakfast was outstanding

gym could be better - there were no free weights. minimal equipment.

front desk did very little to welcome us to the motel -- no information on how to find/access the wifi, no information on breakfast hours

wifi was down for a whole day shopping carts in parking lot door access on side of building didn't

the wifi was down

tv not working nor did wifi. no help from anyone

wifi intermittent

close to all activities, water park is great...my kids loved it.

it was my son 13th birthday & he loved it especially that was can go straight to the indoor pool to him was

the kids loved every moment @ the

the amazing pool area.

perfect for going to clifton hill or water park everything is near by

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the tourist bus line

rooms were big and clean. 7 min walk to the casino

$15.00 a day to park your car ridiculous. we parked at the casino for free.

location and proximity to the casino and area was excellent

location was so close to new casino and the falls

the staff were also very accommodating with a late check out

warm pool & perfect location. great beds.

laundry facilities helped with washing our sons blanket as well

great location. large spacious room and comfy big bed, plus early check in was a bonus !

the pool is an a+

cleaning crew should have proper carts for towels, not laundry hampers

it has hot breakfast buffet

elevator too slow, old and small no microwave no laundry room

pool area needs to be clean and free of rust and too much bleach in hot tub

walking distance to casinos, restaurants, and shops, but clifton hill and the falls were a bit of a hike

it was under renovation so the noise and there was no access to the pool

reception staff, rooms immaculate clean , superb breakfast

the pool was wonderful and clean and well stocked with towels

and the pool was on the colder side

the kitchen and the provided dishes and cooking utensils were very well-equipped, which i was extremely