it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

pool design, spa

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

the spa was excellent

from the bathrooms, to the pool area, to the tv

wifi is great and the beds are very comfortable

room service and cleaning was done with care and the staff was amazing

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

book their spa day i got a facial spa

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

the pool and the free breakfast with wide selection

great hotel building. nice local furnishing style and beautiful pool area. good breakfast.

swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier

loved the parking situation

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

pool and the view from the roof

the place is clean and comfortable. the location and the parking space.

good location. great to have parking

breakfast was good and complimentary

the breakfast was not to our liking.

property grounds are beautiful and well kept breakfast was good

location, friendly staff, rate , parking , secure

great breakfast and the hotel is great for kids

breakfast is continental

water in a jacusy and a pool was cold

dirty pool, no hangers in the room.

outdoor pool was clean and warm in a lovely setting

workers were promptly when needed for room service

unfortunately, the pool was very cold- needs a heater installed

loved the room, we had jacuzzi room with view of pool

lovely location with a swimming pool

pool was unusable

the pool is nice and very comfortable big rooms if you get the

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the gym

swimming pool was too small

staff was always happy to help us and the inclused breakfast was delicious

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

breakfast should be better

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

extremely warm rooms, very limited breakfast options. an ok option

large spacious rooms, high ceilings, parking available

big room, easy fairly secure parking

having safe parking was a plus

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

i like the breakfast a-lot

breakfast

breakfast can imporove

clean rooms, nice service, comfortable bed, good breakfast.

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

wifi worked well

wifi

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

it ´s nice and clean place. breakfast is very tasty.

breakfast was included and very delicious, we had chilaquiles and beans, fruit

was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the

tha accessibility, location, may need to extend the breakfast time though

should have a different breakfast day it was all the same every day

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

great value, good staff, safe, great little pool

big comfortable room, friendly staff,swimming pool

the pool looks great too

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

we liked the garden and the parking lot

parking lot was super close to the rooms

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

good parking for our car and utility trailer

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

hotel restaurant had good coffee and unlimited refills at breakfast

great location, great breakfast and friendly service.

breakfast ok. location was excellent

spa services were excellent and affordable

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool is clean and the whole hotel has a great vibe

pool setting was lovely but water cold

the pool and attention

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

free wifi with good signal in the room

location wifi

great location, very friendly staff, very good wifi connection

wifi

we could do an early check in as fortunately our room was ready

wifi didn't work sometimes, that's the only real dislike

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

the wifi reception was very poor in various rooms.

wifi non existent on 2nd floor

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

free and secure parking available

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

there is ample parking onsite

very good parking. friendly staff. nice room. good privacy.

place was very clean, room was very organized. breakfast was great. we love staying there

room service and food was good

rooftop pool and the cleanliness, and as a real state investor, i loved their location location location

the breakfast could improve is a three stars breakfast not a four star

there s no shadow in the pool

i requested to change rooms and i got a nice view to the pool and partial golf court

i requested to change rooms and i got a nice view to the pool and partial golf court

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

location was good. our room had a golf course view, which was very nice.

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

the games at the lobby and the breakfast was a nice

they need to clean breakfast area

not enought tables in the restaurante during the breakfast.

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

the hotel was very busy it gets very occupied at breakfast time

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

location, price, very warm pool with small pool for children

-accommodated me on my early check in

location, cleanliness, free private parking and room's size.

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

very nice indoor pool and jacuzzi

bad wifi

wifi, no ethernet cable at bussines center.

wifi password given was not correct / not working

onsite wifi is abysmal

the wifi only worked 1 out of 4 days

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

there is a kitchen with a fridge for guests to use

good breakfast for the price...

very good continental breakfast, within close walking distance of several restaurants and a grocery store

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

staff is amazing. rooms are well kept and clean. breakfast is good. good location

breakfast was so bad

breakfast could be better

breakfast was not good

only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast

food is very basic, just breakfast

comfortable beds, nice bathroom, elevator, silent a/c, nice and helpful staff, good wifi signal in the room

better wifi

the location is very convenient and had everything we needed

fi, shampoo, soap, clean towels, ac, optional breakfast)

same staff member helped us when we couldn't connect to wifi, my teenagers were grateful for that

the stay included breakfast (though it wasn't mentioned in the reservation)

was very clean, modern, had everything you could need in the kitchen to prepare a meal, accepted pets, and it was an easy drive to the historic district

did like having breakfast served to our room every morning and the flexibility with the cleaning schedule

the daily breakfast included was delicious, also

breakfast at the restaurant was very good